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sandy ingram

Privacy and Security | BCP Business Center - 0 views

  • Behavioral Advertising Online behavioral advertising – the practice of tracking someone’s online activities to deliver targeted advertising – can raise potential privacy issues.  Do you disclose your practices to your customers and honor your promises? Children’s Online Privacy The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids. If you run a website designed for kids or have a website geared to a general audience but collect information from someone you know is under 13, you must comply with COPPA’s two main requirements. Credit Reports Does your business use credit reports to evaluate customers’ credit worthiness? Do you consult credit reports when considering evaluating applications for jobs, leases, and insurance? Here is information about your responsibilities when using, reporting, and disposing of information in those credit reports. Data Security Many companies keep sensitive personal information about customers or employees in their files. Having a sound security plan in place can help you meet your legal requirements to protect that sensitive information. Gramm-Leach-Bliley Act The Gramm-Leach-Bliley Act requires financial institutions – companies that offer consumers financial products or services like loans, financial or investment advice, or insurance – to explain their information-sharing practices to their customers and to safeguard sensitive data. Health Privacy If you offer or maintain personal health records online, you could be covered by the FTC’s Health Breach Notification Rule. Are you familiar with your legal obligations in case of a security mishap? Red Flags Rule The Red Flags Rule requires many businesses and organizations to implement a written Identity Theft Prevention Program designed to detect the warning signs  – or red flags – of identity theft in their day-to-day operations.
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    "Privacy and Security For many companies, collecting sensitive consumer and employee information is an essential part of doing business. If you collect this type of information, it's your legal responsibility to take steps to properly secure or dispose of that data."
sandy ingram

Organizational Accountability is Key to Protecting Users' Privacy - Microsoft Privacy &... - 0 views

  • The conference has commenced this morning in Jerusalem, a city of both ancient traditions and thoroughly modern influences, and I was reminded of how that same dynamic is true of privacy in the Internet age.  Yesterday marked the 30th anniversary of the OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data.  These privacy guidelines have served as the basis for numerous privacy laws in place across the globe.  Yet, even these privacy principles need to keep pace with the changing information environment.  In my remarks today at a panel discussion titled “Notice and Consent:  Illusion or Reality?”, I suggested that individual participation through mediums such as notice and consent remains important to safeguarding users’ privacy, but by itself does not afford enough protection.  This is particularly true given the explosion of information collection and use that is the fuel of today’s Internet economy. The same is true of the various legal frameworks that govern data collection, usage, and sharing.  Both are important, but neither is sufficient on its own.
  • Alongside individual participation and regulatory oversight, another vital aspect of privacy protection is often overlooked: the role and responsibility of the organization in maintaining and protecting personal data.
  • Microsoft’s view, as outlined in a new white paper released today at the conference, is that organizations’ privacy policies and data management practices most directly influence whether users’ personal information is kept safe or exposed to risk. Therefore, we believe that organizations—including Microsoft—must hold themselves accountable for acting to protect users’ interests and taking appropriate measures to safeguard privacy and personal data, even in the absence of specific regulatory mandates.
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    "This week, more than 400 policymakers, privacy advocates and industry representatives will be converging in Israel for the 32nd International Conference of Data Protection and Privacy Commissioners. "
sandy ingram

forbes: The Hidden Cost of Privacy - 0 views

  • Special interest groups and lawyers claim they are defenders of individual privacy. But all that red tape is causing more harm to consumers than good.
  • In a world of tight budgets and sacrificed programs, one sector has continued to grow with the speed and choking effectiveness of kudzu: regulations around privacy.More than 300 privacy-related laws are on the books, in both Washington, D.C. and state capitals. Privacy-related consulting services provided by law and accounting firms are a $500-million-a-year business and have been growing at double digits.
  • In other instances, the American approach to privacy occasionally produces too much of it, notably when it comes to medical research. Federal privacy laws involving health records are often so stringently interpreted by bureaucrats that studies involving life-threatening diseases have had to be scaled back or canceled. A pioneering, decades-long study of strokes and heart attacks shut down this year when researchers weren't able to get the necessary patient-consent forms signed.
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  • A recent report from the Institute of Medicine says privacy laws have created a crisis for U.S. researchers. Lawrence O. Gostin, the Georgetown University law professor who presided over the study, complains that the consent forms that are a centerpiece of many laws don't even do a good job in protecting medical privacy. "Patients don't understand what they are signing," he says.
  • Lawyers who spend their workdays preparing privacy-related notices freely admit that scarcely anyone reads them. The yearly privacy updates from banks required by the 1999 Gramm-Leach-Bliley Act are commonly cited as especially useless; no less an authority than Ralph Nader says the mailings are among the biggest wastes of paper in human history."Whenever I am speaking, I ask the audience if anyone has ever made use of one of those forms," says Kirk J. Nahra, an attorney with Wiley Rein in Washington, D.C. "If even one person raises their hand, I am amazed."
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    Special interest groups and lawyers claim they are defenders of individual privacy. But all that red tape is causing more harm to consumers than good.
sandy ingram

Smaller companies challenged to comply with Massachusetts' data privacy rules - Mass Hi... - 0 views

  • The regulations, which went into force in March, are intended to protect a consumer’s personal information from identity theft and other privacy breaches and to spell out steps that businesses must take to ensure data is secured. Some large companies — particularly those in the finance and health care industries that are already subject to data security laws like the Health Insurance Portability and Accountability Act (HIPAA) — had privacy measures in place, which helped get them ready for Massachusetts’ regulations. However, for many smaller and midsize companies that have not been subject to data security laws before, complying with the rules is a longer and often more painful process.
  • some businesses that are complying with privacy regulations for the first time and have limited in-house technology expertise “are running around with their hair on fire, trying to figure out what to do first,”
  • “We’ve seen a substantial uptick in activity in clients seeking guidance in how to comply,” said Carlos Perez-Albuerne, a partner at Choate Hall & Stewart LLP. “There’s a whole swath of businesses that never had to deal with anything like this before.”
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  • Under the regulations, organizations — no matter where they are based — that store personal information about Massachusetts residents have to write security policies detailing how the data will be protected, encrypt the data when it is stored on laptops or other portable devices or transmitted over public networks, and monitor their systems for breaches.
  • Believed to be among the most stringent data privacy regulations in the U.S., the rules have lawmakers and businesses taking note. The regulations are now driving computer security policy agendas across the country, said Mark Schreiber, a partner at Edwards Angell Palmer & Dodge who chairs the firm’s privacy and data protection group. “The impact is much broader than we ever imagined. Who would have thought it would have catalyzed so much activity?” he said. “This will be with us for decades or longer.”
  • Since March, Cutugno Court Reporting and Sten-Tel Inc., a Springfield-based firm that provides document management and transcription systems, has spent “easily into the six-figure realm” on technology and consulting services to comply with the privacy regulations, said Blake Martin, the company’s CIO.
  • To date, state regulators have not yet taken any public enforcement actions against organizations that have failed to comply with the rules. The state attorney general’s office, which is charged with enforcing the regulations, and the Office of Consumer Affairs and Business Regulation, which developed the regulations, have been focusing on compliance efforts, reaching out to trade groups, bar associations and others to spread the word.
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    "Eight months after the state's tough, new data privacy regulations went into effect, many businesses are still sorting through the rules and working to bring their firms into compliance. "
sandy ingram

Facebook Timeline Violates FTC Settlement, Says One Privacy Group | WebProNews - 0 views

  • Having just reached a settlement with the Commission in which the company is required “to take several steps to make sure it lives up to its promise in the future, including giving consumers clear and prominent notice and obtaining consumers’ express consent before their information is shared beyond the privacy settings they have established,” Facebook is changing the privacy setting of its users in a way that gives the company far greater ability to disclose their personal information than in the past. With Timeline, Facebook has once again taken control over the user’s data from the user and has now made information that was essentially archived and inaccessible widely available without the consent of the user.
  • The impetus is on the user to edit their privacy settings in order to tweak their Timeline to only show stuff that they want it to show.
  • EPIC goes on to argue that since Timeline contains new categories like “Health and Wellness,” it is ripe to be used by companies mining for medical data
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  • They argue that the Timeline makes it “a heck of a lot easier for computer criminals to unearth personal details that can be used to craft attacks.”
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    The settlement said that Facebook must be more forthright with its members and make sure that any changes that they make concerning privacy must be clearly and prominently spelled out.
sandy ingram

Privacy is good for business - CEO Forum Group - 0 views

  • "There are thousands of privacy professionals now, in the U.S. and Europe and Asia. Most of the Fortune 100 have a privacy officer or some sort of equivalent".
  • "Now imagine", Pearson says, "the first few times an insurance company or a university sends out a letter saying, 'excuse me, but we were hacked and we don't know what happened exactly, we don't know what happened to your data, but we are required by law to notify you that something might have happened'. That's not a pleasant situation to be in".
  • But privacy concerns impact more than just the bottom line; they affect multiple areas of an organisation, from legal liabilities to PR efforts to CRM and employee retention. A well-designed, well-implemented policy can help a company in all of these areas, on both the tactical and the strategic levels.
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  • Security and privacy are not simply IT challenges—they need to be addressed as strategic issues, at the highest levels of the organisation.
  • Ultimately, however, it is organisational policies, not technology, that are most important to enforcing privacy.
sandy ingram

Futureofprivacy.org - Group hopes to shape nation's privacy policy - 0 views

  • Businesses, regulators and consumers are all confused about online privacy, yet technology keeps advancing, said the group's other co-founder, Christopher Wolf, who chairs the Privacy and Data Security Practice Group for Washington law firm Proskauer Rose LLP.
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    Group hopes to shape nation's privacy policy
sandy ingram

Saving Money Through Cloud Computing - 0 views

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    I found that the agencies generally saw between 25 and 50 percent savings in moving to the cloud. For the federal government as a whole, this translates into billions in cost savings, depending on the scope of the transition. Many factors go into such assessments, such as the nature of the migration, a reliance on public versus private clouds, the need for privacy and security, the number of file servers before and after migration, the extent of labor savings, and file server storage utilization rates. Based on this analysis, I recommend five steps be undertaken in order to improve efficiency and operations in the public sector: the government needs to redirect greater resources to cloud computing in order to reap efficiencies represented by that approach, the General Services Administration should compile data on cloud computing applications, information storage, and cost savings in order to determine possible economies of scale generated by cloud computing, officials should clarify procurement rules to facilitate purchasing through measured or subscription cloud services and cloud solutions appropriate for low, medium, and high-risk applications, countries need to harmonize their laws on cloud computing to avoid a "Tower of Babel" and reduce current inconsistencies in regard to privacy, data storage, security processes, and personnel training, and lawmakers need to examine rules relating to privacy and security to make sure agencies have safeguards appropriate to their mission.
sandy ingram

Medical-data breach said to be major; involves nearly two-thirds of the insurers' subsc... - 0 views

  • The security failure, one of the several largest in nearly two years, involves nearly two-thirds of the insurers' subscribers. It became known only after The Inquirer requested information Tuesday evening. The insurers said the drive was missing from the corporate offices on Stevens Drive in Southwest Philadelphia. It noted that the same flash drive was used at community health fairs. "That seems grossly irresponsible," said Dr. Deborah Peel, a Texas psychiatrist who heads Patient Privacy Rights, an advocacy group.
  • The news of the breach comes at a time when there is more emphasis - and billions of dollars in federal funding - to develop protocols for electronic medical records, with information being shared among providers, insurers, and consumers.
  • Paul Stephens, director of policy for the Privacy Rights Clearinghouse, said that data breaches in the finance and retail sectors tended to involve more people, but that health data are very sensitive and may also contain payment information.
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  • Until The Inquirer asked for information, the company had not disclosed the data breach to affected members, most of whom live in Philadelphia and nearby counties
  • The federal website explaining the law says that breaches must be reported "without unreasonable delay and in no case later than 60 days."
  • They would not say how they know the computer drive was lost, not stolen. They would not comment on the riskiness of taking the drive to health fairs, nor would they say whether the data on the drive was encrypted.
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    A computer flash drive containing the names, addresses, and personal health information of 280,000 people is missing - one of the largest recent security breaches of personal health data in the nation. "We deeply regret this unfortunate incident," said Jay Feldstein, the president of the two affiliated Philadelphia companies, Keystone Mercy Health Plan and AmeriHealth Mercy Health Plan. The breach, which involves the records of Medicaid recipients, is the first such Medicaid data breach in Pennsylvania since at least 1997, according to the state's Department of Welfare, which has oversight. "We take compliance [with federal privacy laws] very seriously," department spokeswoman Elisabeth Myers said Wednesday.
sandy ingram

Cloud Computing: what every business owner and consumer should know (A work in progress) - 0 views

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    Over the last few years, both consumers and corporate clients have rushed to move their data to .the cloud,.1 adopting web-based applications and storage solutions provided by companies that include Google, Microsoft and Yahoo. Over 69% of Americans use webmail services, store data online, or otherwise use software programs such as word processing applications whose functionality is in the cloud. This trend is only going to continue. The shift to cloud computing exposes end-users to privacy invasion and fraud by hackers. Cloud computing also leaves users vulnerable to significant invasions of privacy by the government, resulting in the evisceration of traditional Fourth Amendment protections of a person's private files and documents. These very real risks associated with the cloud computing model are not communicated to consumers, who are thus unable to make an informed decision when evaluating cloud based services.
sandy ingram

Are you ready for a data breach? | Healthcare IT News - 0 views

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    The handling of data breach incidents has become a way of life for healthcare providers and with other HIPAA covered entities. With the passage of the HITECH Act last year, there are now substantial penalties that can be levied, up to $1.5 million. This fact, combined with a requirement to notify the Department of Health and Human Services as well as the media for data breach incidents that affect over 500 individuals has, for the first time, resulted in public records being kept for such incidents. If you oversee privacy, compliance, or IT for a hospital system, a group practice, a health insurance company, other covered entities, or even one of their business associates, the HITECH Act and its privacy and data breach provisions require your close attention. While many people know that HITECH generally creates requirements for data breach notification, there are at least four things you may not know about HITECH that you really should: The requirement for a mandatory incident-specific risk assessment for every incident The fact that HITECH notification provisions do not pre-empt state notification laws Encryption of data does not necessarily alleviate the risk of data breach If your business associate exposes your protected health information (PHI), you are responsible
sandy ingram

Ponemon Study: 73% Believe Cloud Providers Do Not Protect User's Confidential Informati... - 0 views

  • Growing scrutiny of cloud computing security in the first half of this year is not surprising in light of the numerous data breaches, privacy issues and headline grabbing cloud outages that have occurred recently
  • The 26-page survey report returned a stunning conclusion – though one not surprising to those familiar with legal contracting for cloud computing; namely that a majority of cloud providers do not believe data security is their responsibility - but the customer’s. 
  • In addition, the survey revealed that a “majority of cloud computing providers surveyed do not believe their organization views the security of their cloud services as a competitive advantage.
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  • Further, they do not consider cloud computing security as one of their most important responsibilities and do not believe their products or services substantially protect and secure the confidential or sensitive information of their customers.”
  • The study further reports that the majority of cloud providers surveyed “admit they do not have dedicated security personnel to oversee the security of cloud applications, infrastructure or platforms.”
  • One bit of somewhat good news the survey revealed is that “about one-third of the cloud providers in our study are considering such solutions [providing additional security] as a new source of revenue sometime in the next two years.”
  • Another of the report’s conclusion is that “the focus on cost and speed and not on security or data protection [in cloud offerings] creates a security hole.” This potential “security hole” is a prime reason we advise clients, in certain circumstances, to be prepared to walk away from cloud providers under consideration if adequate and legally defensible security measures cannot be adequately negotiated and contractually provided for.
  • The report also states that “cloud providers are least confident about the following security requirements: Identify and authenticate users before granting access Secure vendor relationships before sharing information assets Prevent or curtail external attacks Encrypt sensitive or confidential information assets whenever feasible Determine the root cause of cyber attacks
  • These are serious security concerns any way you slice it
  • The fundamental takeaway from the Ponemon study is that cloud security is very much a work in progress, and that any cloud initiative or plan for corporate cloud usage needs serious due diligence by representatives from business, IT and legal working in conjunction
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    Growing scrutiny of cloud computing security in the first half of this year is not surprising in light of the numerous data breaches, privacy issues and headline grabbing cloud outages that have occurred recently.
sandy ingram

Do You Know Where Your Data Are? - WSJ.com - 0 views

  • There's a basic consumer protection principle at work here, and it's the concept of "unfair and deceptive" trade practices.
    • sandy ingram
       
      Basically, a company shouldn't be able to say one thing and do another: sell used goods as new, lie on ingredients lists, advertise prices that aren't generally available, claim features that don't exist, and so on.
  • RealAge's privacy policy doesn't mention anything about selling data to drug companies, but buried in its 2,400 words, it does say that "we will share your personal data with third parties to fulfill the services that you have asked us to provide to you."
  • Cloud computing is another technology where users entrust their data to service providers. Salesforce.com, Gmail, and Google Docs are examples; your data isn't on your computer -- it's out in the "cloud" somewhere -- and you access it from your web browser.
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  • 69% of Americans now use some sort of cloud computing services
  • Google repeatedly assures customers that their data is secure and private, while published vulnerabilities demonstrate that it is not
  • Cloud computing services like Google Docs, and social networking sites like RealAge and Facebook, bring with them significant privacy and security risks over and above traditional computing models
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    Google's cloud computing services. On its website, Google repeatedly assures customers that their data is secure and private, while published vulnerabilities demonstrate that it is not.
sandy ingram

The security laws, regulations and guidelines directory - 0 views

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    "This directory includes laws, regulations and industry guidelines with significant security and privacy impact and requirements. Each entry includes a link to the full text of the law or reg as well as information about what and who is covered. The list is intentionally US-centric, but includes selected laws of other nations that have an impact on US-based global companies. "
sandy ingram

@WPPS A Privacy And Security Pandora's Box? - 0 views

    • sandy ingram
       
      provide a seemingly innocuous medium for the collection and transmission of personal data, as well as the ability to track the movements of people.
sandy ingram

Steven Cloherty: Microsoft Online Services Risk Management | Charles | Channel 9 - 0 views

  • The Microsoft Business Productivity Online Suite (BPOS) has recently earned the Statement on Auditing Standard (SAS) No. 70 Type II, Federal Information Processing Standard (FIPS) 140-2 compliance, and the International Organization for Standardization’s (ISO) 27001 standard – among others.  In addition, Microsoft has launched a new dedicated government cloud as part of the Business Productivity Online Suite to meet the most rigorous government requirements for security and privacy, including complying with the International Traffic in Arms Regulations (ITAR). Learn how these and other certifications help ensure our customers security, privacy, and business continuity. 
sandy ingram

Data Security Breaches Cost Real Money - 0 views

  • PGP Corporation, an enterprise data protection company, and the Poneman Institute, a privacy and information management research firm, as part of their fifth annual U.S. Cost of a Data Breach Study, tracked a wide array of cost elements
  • These elements included outlays for detection, escalation, notification, and response along with legal, investigative and administrative expenses, customer defections, opportunity loss, reputation management, and costs related to customer support like information hotlines and credit monitoring subscriptions
  • data breaches caused by malicious attacks and botnets were on the high end of severity and cost responses. These types of breaches doubled from 2008 to 2009.
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  • data breaches involving data outsourced to third-parties, especially those offshore, remain very costly.
  • The study shows that companies are spending more on legal defense costs in the area of data security breaches
  • Furthermore, companies that have a Chief Information Security Officer (CISO) or equivalent high-level security/privacy leader in place who manages data security breach incidents experienced a 50% less per cost of compromised record than companies that do not have such leadership.
  • Somewhat surprisingly, the study indicates that companies that notify victims of data breaches too quickly may incur about 12% higher response costs. The study suggests that moving too quickly through the data breach process could cause inefficiencies that raise total costs
  • companies that engage outside expertise to assist them during a data breach incident tended to have a lower $170 cost per victim than companies that do not seek outside help at $231 per victim.
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    study shows that companies are spending more on legal defense costs in the area of data security breaches. This has been attributed to fears of potential class actions, and other lawsuits resulting from consumer and employee data loss. In fact, companies that engage outside expertise to assist them during a data breach incident tended to have a lower $170 cost per victim than companies that do not seek outside help at $231 per victim.
sandy ingram

Ponemon #BREACH SURVEY: 56% suffer from financial identity theft and cost Hospitals $6 ... - 0 views

  • "Our research shows that the healthcare industry is struggling to protect sensitive medical information, putting patients at risk of medical identity fraud and costing hospitals and other healthcare services companies millions in annual breach-related costs," said Dr. Larry Ponemon, chairman and founder, Ponemon Institute.  "At this point one would hope to see that healthcare organizations have improved information security practices and come into compliance with HITECH, now that it's been more than one year since it was enacted.  Instead we found enormous vulnerabilities.  The protection of patient data should be at the forefront of their efforts."
  • ey findings of the research: Data breaches are costing the healthcare system billions.  The total economic burden created by data breaches on the healthcare industry is nearly $6 billion annually.  The impact of a data breach over a two-year period is approximately $2 million per organization and the lifetime value of a lost patient is $107,580.  The average organization had 2.4 data breach incidents over the past two years.  Major factors causing data breaches are unintentional employee action, lost or stolen computing devices and third-party error.Healthcare organizations are not protecting patient data.  Organizations have little or no confidence in their ability to appropriately secure patient records (58 percent).  Healthcare organizations have inadequate resources (71 percent) and insufficient policies and procedures in place (69 percent) to prevent and quickly detect patient data loss.Protecting patient data is not a priority.  Seventy percent of hospitals stated that protecting patient data is not a top priority.  Patient billing (35 percent) and medical records (26 percent) are the most susceptible to data loss or theft.  A majority of organizations have less than two staff dedicated to data protection management (67 percent).HITECH has exposed the healthcare industry's lax data protection practices rather than improved the safety of patient records.  The majority (71 percent) of respondents do not believe the HITECH Act regulations have significantly changed the management practices of patient records.  The findings indicate that there is a significant number of data breaches that go undetected, and therefore unreported.
  • "We talk with healthcare compliance people dealing with data breach risks every day and they just can't get their arms around the problem of data exposure," said Rick Kam, president and co-founder of ID Experts.  "Unfortunately, in healthcare organizations, patient revenue trumps risk management."
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    Hospitals Are Not Protecting Patient Data; Healthcare Industry Lagging Behind HITECH Standards TRAVERSE CITY, Mich. and PORTLAND, Ore., Nov. 9, 2010 /PRNewswire/ -- The latest benchmark study by Ponemon Institute, sponsored by ID Experts®, finds that data breaches of patient information cost healthcare organizations nearly $6 billion annually, and that many breaches go undetected.  The research indicates that protecting patient data is a low priority for hospitals and that organizations have little confidence in their ability to secure patient records, putting individuals at great risk for medical identity theft, financial theft and embarrassment of exposure of private information.
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