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HOSPITALITY SOFTWARE FIRM Actabl recently introduced new bundled offerings designed to address hotels' operational efficiency, profitability and workflow management. The bundles include features from its integrated solutions-ProfitSword, Hotel Effectiveness, Alice and Transcendent-providing solutions for business intelligence, labor management and operations and CapEx, Actabl said in a statement. "We are thrilled to unveil our new bundled solutions, which mark a significant evolution in how we deliver value to our customers," said Jason Luo, Actabl's chief revenue officer. "We've thoughtfully crafted our offerings to meet the unique needs of properties and management groups of all sizes, providing a comprehensive, scalable, and flexible approach to hotel management." The new bundles are marketed to hotel management companies in three tiers: the Base Bundle, providing essential tools for foundational needs; the Advanced Bundle, offering enhanced features for more complex management requirements; and the Premier Bundle, delivering comprehensive, customizable solutions for those seeking to maximize the Actabl platform.

IHG HOTELS & RESORTS recently entered a multi-year partnership with global NGO Action Against Hunger to address food insecurity and hunger affecting millions globally. The collaboration will support the NGO's efforts to prevent, detect and treat malnutrition in children through its "screen, treat and sustain" program operating across multiple continents, IHG said in a statement. IHG, operating thousands of hotels in more than 100 countries, supports food security, disaster relief and skills training, pledging to improve 30 million lives in its "Journey to Tomorrow" plan. "Food sits at the heart of our hotels and hospitality, nourishing people and communities, and yet sadly we know it remains in desperately short supply for millions of people, despite enough being produced to feed everyone on the planet," said Elie Maalouf, IHG's CEO. "This is a problem the world can solve if societies, organizations and businesses work together. IHG Hotels & Resorts is proud to partner with Action Against Hunger on their life saving work, in addition to the many other long-standing partnerships we have with incredible charities in local markets. Collectively we want to help create lasting change in a world where people are nourished, always welcome, and always respected."

HIHOTELS BY HOSPITALITY International, a franchiser of conversion and new-build economy hotels, recently expanded its communication suite to enhance dialogue with its franchisees, supporting hotel owners through multi-channel engagement. The company maintains open channels at all levels, including direct access to the CEO, hihotels said in a statement. "At hihotels, the strength of our brands is rooted in the voices of our franchisees and the relationships we build," said Chris Guimbellot, hihotels' president and CEO. "We are small enough to listen, yet large enough to deliver-enabling us to focus on individual properties and provide unparalleled industry support." The expanded communication suite includes: Advisory council: Launched in 2023, this forum meets quarterly and includes franchisees, a vendor and the hihotels director, allowing franchisees to help shape hihotels' hihub: Introduced in December 2023, this digital platform facilitates continuous communication between franchisees and the hihotels team, offering educational resources to enhance hotel operations. WhatsApp group: Rolled out in the first quarter of 2024, the real-time messaging platform enables franchisees to contribute to system-wide improvements and build relationships with other franchisees and the hihotels corporate team. Newsletters: INNside Track, a quarterly newsletter, keeps franchisees informed on industry and marketing trends, company updates, events and networking opportunities. It is complemented by "An Update from Guimbellot," which highlights challenges, opportunities and new programs. Each communication includes Guimbellot's phone number and encourages franchisees to reach out with questions, concerns, ideas and feedback. Assurance & marketing program: This initiative has directors who help service properties and provide owners with ongoing sales, marketing and operations support. Regional conferences: Hihotels conducts smaller, regional conferences to nurture pe

REPRESENTATIVES OF THE U.S. hospitality industry recently rejected the New York City Council's revisions to the proposed hotel licensing bill, which include a new licensing structure, direct employment of housekeeping and maintenance staff, and a ban on subcontracting key operations. The American Hotel & Lodging Association and the Hotel Association of New York City objected to the amendments, warning of potential closures and layoffs in the city's hotel sector. The bill, known as the Hotel Safety Act, originally proposed by Councilwoman Julie Menin on July 18 and revised on Aug. 2, seeks to introduce staffing and operational mandates that AHLA considers unnecessary. "The city council's discussions regarding the Hotel Safety Act continue to exclude those who will be most affected by the legislation-hotel owners, management companies, sub-contractors and tens of thousands of hotel workers," said Kevin Carey, AHLA's interim president and CEO. "It is imperative that all stakeholders have a real seat at the table. If this is a matter of public safety and crime, as has been claimed by Councilwoman Menin and the bill's proponents, let's review the facts and statistics to see what picture they paint."

COSTAR GROUP, A real estate marketplace and analytics provider, granted STR's hotel data subscribers access to its full product suite, enabling users to leverage multisegmented market analytics and forecasts. The services include a tenant database of 7.8 million spaces, an inventory of 6.7 million properties, a pipeline tracking 79,000 projects and a transactions database with 4.2 million sales comparables, CoStar said in a statement. "Today, CoStar becomes the product for tens of thousands of hotel users worldwide," said Andy Florance, CoStar Group's founder and CEO. "With access to the full product offering, hotel owners, operators and brand representatives will gain comprehensive insights across all commercial asset categories, enabling them to refine their sales strategy and identify new investment opportunities." STR's latest benchmarking solution debuted within the CoStar product in May 2023, the statement added. This comprehensive, multilingual tool offers enriched STAR Reports, detailed property and portfolio insights, and advanced visualizations to streamline revenue and performance management, operations, sales, marketing, and finance.

The Internet of Things (IoT) has been a game-changer in various industries, and the hospitality sector is no exception. The integration of IoT technology in hospitality has transformed how hotels and resorts operate, offering enhanced guest experiences and streamlined operations. IoT refers to the network of interconnected devices and sensors that collect and exchange data through the Internet, enabling seamless communication and automation. Let's explore how the IoT can benefit the hospitality industry, with a particular focus on the role of mobile phones in enhancing guest experiences. Personalized Guest Experience According to Analytic Steps, one of the most significant advantages of IoT in the hospitality industry is its ability to provide personalized guest experiences. IoT-enabled devices like smart room systems and mobile apps can gather data on guest preferences and behavior. With this information, hotels can tailor their services to meet individual needs, creating a more personalized and memorable stay for guests.

THE U.S. HOSPITALITY industry faces an environmental wake-up call as guests seek accommodations that align with their values beyond amenities alone. This trend has fundamentally changed how hotels approach sustainability, with many adopting practices such as reduced water consumption and energy conservation. Large hotel chains like Hilton Hotels & Resorts and Marriott International have openly declared their efforts to minimize environmental impact. However, achieving meaningful sustainability requires franchise owners and operators to be on the same page. "As a global hospitality leader, Hilton is dedicated to providing exceptional guest experiences," said Jean Garris Hand, Hilton's vice president of global ESG. "However, we also recognize our profound responsibility to safeguard the destinations where we operate for future generations of travelers. Our efforts to reduce energy, carbon emissions, water usage, and waste are integral to Travel with Purpose, Hilton's comprehensive environmental, social, and governance strategy aimed at promoting responsible travel worldwide."

FF&E PROVIDER HÄFELE and Like Magic, a guest experience platform, are producing a new multifunctional hotel room concept. The "Work and Sleep" concept allows hotel operators to transform rooms into offices, meeting spaces and other functional areas using digitally enabled furniture, fitting solutions and specialized software. Work and Sleep integrates a booking engine, guest platform, employee interface and monitoring tools into one central hub, streamlining hotel management, the companies said in a joint statement. It will combine Like Magic's guest and employee experience platform with Häfele's hardware systems, the statement said. The collaboration aims to introduce new revenue models by activating otherwise vacant rooms while reducing outfitting costs. "Our goal is to lead the way in hotel industry innovation with our forward-thinking concepts," said Gregor Riekena, Häfele's CEO. "We are currently testing these new ideas at the ibis Styles Hotel in Nagold, Germany, which serves as a valuable proving ground for our initiatives. This innovation not only allows us to gather essential insights and refine our concepts, but also demonstrates our commitment to pushing the boundaries of what modern hotels can offer. By continuously evolving and enhancing our solutions, we aim to set new standards for guest experience and operational efficiency."

MARRIOTT INTERNATION RECENTLY released its 2024 Serve 360 Report, detailing the company's global environmental, social and governance efforts and progress towards its 2025 sustainability and social impact goals. The report outlines data on sustainable operations, diversity and inclusion, volunteerism, and other ESG activities led by Marriott associates and hotels worldwide. Based on the United Nations Sustainable Development Goals, Marriott's sustainability and social impact platform, Serve 360: Doing Good in Every Direction, guides the company's ESG efforts through four focus areas: Nurture Our World, Sustain Responsible Operations, Empower Through Opportunity and Welcome All and Advance Human Rights. The report reflects data for the calendar year ending Dec. 31, 2023, Marriott said in a statement.

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The Le Méridien St. Louis Downtown in St. Louis is open. It was developed by Hawkeye Hotels, led by Ravi Patel as president, and Paris-based Le Méridien Hotels & Resorts. The 96-room hotel was converted from the Hotel Majestic, located in a building built in 1913, one of the city's oldest landmarks listed on the National Register of Historic Places. It is near the Dome at America's Center, America's Center Convention Complex, Busch Stadium, Gateway Arch National Park, Citygarden Sculpture Park, City Museum and Stifel Theater. Other nearby landmarks include the Gateway Arch, the Civil Courts Building and St. Louis City Hall. Hotel amenities include a fitness center, 1,210 square feet of meeting and event space, American blended with French Creole and Cajun cuisine restaurant Prime 55 Restaurant & Lounge and gelato stand Le Scoop by Le Méridien. Hawkeye will operate the hotel.

Pradip Bhol is now promoted as the cluster director of engineering at Courtyard By Marriott Surat, following his tenure as chief engineer. In the new capacity, he will oversee operations at Courtyard By Marriott Surat, Surat Marriott Hotel, Auro University, and forthcoming projects at Earth Space, Courtyard Surat said in a statement. Courtyard Surat is managed by Gujarat JHM Hotels and owned by the U.S.-based Auro Hotels, founded by the Rama family. "Pradip's promotion is a testament to his remarkable contributions and underscores Courtyard By Marriott Surat's commitment to recognizing and empowering talent within its ranks," said Vikas Sharma, Courtyard Surat's area general manager. "His leadership will undoubtedly chart new heights of success and further solidify the cluster's position. " Bhol has previously worked at Hyatt Hotels Corp., Accor, Lemon Tree Hotels, and Marriott International, the statement added.

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