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Group travel business can bring hotels much needed revenue. Jeff Bzdawka, CEO of research firm Knowland, offers tips on how smaller hotels with limited meeting space can capitalize on this revenue stream. There is a science to sales. Those of us who work in the hospitality industry know many essential qualities are needed for successful sales outcomes. Qualities include verbal and non-verbal communication skills, listening skills, and the ability to convey information persuasively. Empathy, product knowledge, problem-solving skills, and a goal-oriented mindset are crucial when understanding and relating to the customer's needs, concerns, and emotions. When these skills come together, the salesperson can build trust and rapport. These are the essential elements for closing the deal.

HOSPITALITY RESEARCH FIRM Knowland recently launched the Knowland Certification Program. The program offers three certification credentials aimed at enabling hotel sales professionals to enhance their skills, elevate their professional profiles and demonstrate proficiency in management, Knowland said in a statement. "Today's data-driven solutions require hoteliers and software companies to work together to ensure software investments are being used to their fullest potential," said Jessica Carey, VP customer operations, Knowland. "Knowland is a vital sales skill and a must-have expertise for today's sales teams; therefore, having a certification program advances our efforts to demonstrate that sales teams are comfortable and knowledgeable in all aspects of the platform and can prove that knowledge." Sales professionals who come to the table with verifiable experience can advance their careers by documenting their skills and efficiently communicating that value to current or potential employers, Knowland said. The program provides three credential levels: Certified Knowland Sales Leader Professional, Certified Knowland Power User Professional and Certified Knowland Revenue Leader Professional (launching in 2024).

THE HOSPITALITY SALES and Marketing Association International Global recently launched its Certified Hotel Sales Leader certification program, focusing on current sales and commercial principles, practices, and strategies. The certification emphasizes hospitality sales leaders' abilities in team leadership, commercial acumen, and implementing effective hotel sales practices to boost revenue, among other key skills, HSMAI said in a statement. "We are very excited to add the CHSL certification to HSMAI's distinguished family of commercial certifications, including the CRME, CHDM, CRMA and CHBA," said Robert Gilbert, HSMAI's president and CEO. "This new certification underscores our commitment to empowering hotel sales professionals with the vital skills and recognition they need to excel as successful commercial leaders."

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PEACHTREE GROUP RECENTLY introduced new branding, logo and tagline, "Guided by Intuition, Grounded by Expertise." The branding update aims to project the company's integrated investment strategies and service platforms. This change consolidates the company's varied brand portfolio, renaming Stonehill as Peachtree Group Credit and Peachtree Hospitality Management as Peachtree Group Hospitality Management, the company said in a statement. "The new branding has given us a competitive edge in attracting top-tier talent, ensuring a consistent influx of the best minds and skills to navigate an ever-changing business landscape," said Greg Friedman, CEO and managing principal of Peachtree Group. "Moreover, our strategic branding approach, aimed at consolidating our diverse range of businesses, is poised to unleash even greater untapped potential within our investment platform. This platform, already proven in its value in the hospitality sector, has played a pivotal role in our expansion and diversification into other real estate sectors and ventures."

NATALIE ROBINSON IS now vice president of people and culture for Peachtree Group. Also, the Atlanta-based company, led by Jatin Desai and Mitul Patel as managing principals, also says it's on the way to a record year for new hotel construction. Good with people Previously, Robinson was the human resource director of title company OS National, according to Peachtree Group. She began her career developing accounting and billing policies and procedures, as well as human resources systems for two Atlanta law firms. She holds a bachelor's degree in sociology and criminal justice from the University of Georgia. "It's an exciting time at Peachtree as our organization expands and evolves," said Vivian Clarke, Peachtree's senior vice president of people and culture. "Natalie's strong leadership skills will advance our culture, drive our growth and talent strategy, and strengthen our reputation as an employer of choice. We are proud of Peachtree's high team member engagement, and the company culture built and recognize the opportunity to improve our people processes and discipline as we further scale the business." Peachtree made several changes to its structure and leadership in September.

As a young man, Amir Ahmed was more interested in sports than in the career in medicine his family wanted for him. However, he parlayed that competitive spirit and focus on personal relationships into the skills he needed to succeed in business and achieve his current position as executive vice president for DISH TV, part of DISH Network Corp., and he shared his story in Asian Hospitality's Leadership Series. One of the responsibilities in his current role is to oversee DISH's hospitality business. His leadership is paving the way for new technology offered in hotels to attract guests and improve efficiency not only for the hotel but also for the guest during their hotel stay. The company's new OnStream platform, provides personalized service to guests while reducing hotels' labor needs. Through it all, he has remembered his heritage and drawn inspiration from it.

INTERNATIONAL WOMEN'S DAY is March 8, and hotel owners and large hospitality companies are taking time to make sure the women in the industry are reaching their full potential. Recent data shows women are improving their position in the industry, but more remains to be done. For California hotelier Sunil "Sunny" Tolani, that means giving female employees at his company, The Prince Organization, special training and time off for health care. For Tina Burnett, recently promoted chief development officer at G6 Hospitality, home company of Motel 6 and Studio 6 brands, it means making sure women are included in the same way as their male colleagues. "At our company, we believe women to be just as smart and capable as men-if not more so and there are intelligent and highly competent," Tolani said. "The traits generally associated for good hospitality as good social skills, warmth, compassion, expressiveness, generosity and altruistic impulses. We are focusing on the next generation of women hoteliers and convey to them that really extraordinary careers can be made in our widely diverse Hospitality industry."

THE U.S. DEPARTMENT of Labor's definition of who qualifies as independent contractors, due to take effect in March, is meant to ensure that workers are treated fairly, according to the department. However, the American Hotel & Lodging Association says the new rule limits independent contractors to work and impact hotels' ability to find workers. The new rule under the Fair Labor Standards Act aims to prevent misclassification of workers that can affect workers' rights to minimum wage and overtime pay, "facilitates wage theft, allows some employers to undercut their law-abiding competition and hurts the economy at-large," the Labor Department said in a statement. It uses a multifactor analysis of six factors defining a worker's relationship with an employer, such as the worker's opportunities for profit or loss; the financial stake and nature of any resources a worker has invested in the work; the degree of permanence of the work relationship; the degree of control an employer has over the individual's work; how essential the work is to the employer's business; and the worker's skill and initiative.

AAHOA MEMBERS IN the U.S. will now have access to more workforce training opportunities and products from India under the new "Made in India" agreement made with that country. The agreement came about as a result of meetings between a delegation of AAHOA board members and Indian officials. Bharat Patel AAHOA chairman, Treasurer Kamalesh "KP" Patel and others met with the Chief Minister of Gujarat Shri Bhupendrabhai Patel to discuss the partnership, AAHOA said in a statement. It includes: Partnering with India-based educational institutions to implement training programs and skill-development initiatives that will equip young individuals to pursue successful and global careers in hospitality. Actively promoting, prioritizing and providing support for the sourcing of "Made in India" products, including textiles, furniture, and plumbing fixtures, for U.S.-based hospitality businesses. "With strong family ties and a significant footprint in the United States encompassing more than 36,000 properties, the AAHOA community is uniquely positioned to showcase the best of India to the world," said Bharat, who mentioned the program in June when Indian Prime Minister Narendra Modi visited the U.S. "Our new initiatives aim to not only fuel economic and workforce development and progress, but to create a stronger platform for the exchange of ideas and innovation between the world's leading democracies."

HYATT INDIA RECENTLY launched the Vocational Education and Training Swiss Professional Diploma program across its properties, including Hyatt Regency Delhi, Andaz Delhi, Grand Hyatt Gurgaon and Hyatt Regency Lucknow. The company worked with the Confederation of Indian Industry and EHL Hospitality Business School to offer an 18-month program for students who have completed their higher secondary education with at least 50 percent marks in English. The program, divided into foundational, intermediate and advanced levels, will equip students with the skills and knowledge required to succeed in the hospitality industry, according to a joint press statement. "At a time when India is emerging as a global leader in the hospitality industry, there is significant growth potential for the youth of India who choose the VET by EHL program offered by the Confederation of Indian Industry," said Sunjae Sharma, Hyatt Hotels' managing director, India and Southwest Asia. "We are proud to be the first international hotel chain in India to collaborate with CII and EHL for this initiative and to contribute to training a new generation of hoteliers. I am confident that the learning and training imparted at Hyatt will enable these young minds to stand out in this competitive sector and achieve their dreams."

IHG HOTELS & RESORTS recently entered a multi-year partnership with global NGO Action Against Hunger to address food insecurity and hunger affecting millions globally. The collaboration will support the NGO's efforts to prevent, detect and treat malnutrition in children through its "screen, treat and sustain" program operating across multiple continents, IHG said in a statement. IHG, operating thousands of hotels in more than 100 countries, supports food security, disaster relief and skills training, pledging to improve 30 million lives in its "Journey to Tomorrow" plan. "Food sits at the heart of our hotels and hospitality, nourishing people and communities, and yet sadly we know it remains in desperately short supply for millions of people, despite enough being produced to feed everyone on the planet," said Elie Maalouf, IHG's CEO. "This is a problem the world can solve if societies, organizations and businesses work together. IHG Hotels & Resorts is proud to partner with Action Against Hunger on their life saving work, in addition to the many other long-standing partnerships we have with incredible charities in local markets. Collectively we want to help create lasting change in a world where people are nourished, always welcome, and always respected."

Etihad Airways is the second largest airline of the UAE and it was established by Royal Decree in July 2003. The operations commenced in November 2003. The company is now fast growing in terms of its operations, influence, and services. Since this prestigious company is now speedily growing, they need to hire people who are best in their own field of expertise. Why do you need to be part of Etihad Airways? The airline's vision is to be the center of hospitality between the East and West. Its goal is to be a great global airline in the 21st century. Every year, the company always receive awards. One of its achievements is "World's Leading Airline at the World Travel Awards for five successive years.

One of the most respectable groups in the UAE, Sharaf Exchange LLC was established in 1996. It is actually part of Sharaf Group, a highly diversified business with operations in a lot of areas such as Education and Manufacturing, Shipping, Logistics, Travel and Tourism, Financial Services, Information Technology, and Hospitality & Real Estate. As for Sharaf Exchange, it belongs to the Financial Services area.

Jobs Abroad, Work Abroad, International Jobs Online - Nowadays, people are having problems to be employed in a company that can give them the benefits they want. Well, we have good news for you! There are plenty of job opportunities for you in Axiom Telecom! The company was founded by Faisal Al Bannai, an Emirati entrepreneur. The mission of this prestigious enterprise is to endlessly innovate to be the best destination for their partners and customers. Their vision is to provide service for mobility products and solutions that improve the quality of life for their customers. The goal of this establishment is to revolutionize the industry.The company thinks that there is a better way to trade and distribute mobile devices and accessories, so they decided to modernize the trade industry.The company started to operate in the year of 1997.

Jobs Abroad, Work Abroad, International Jobs Online - We all know that Burberry is a luxurious brand for fashion. If a person owns one of their products, a lot of people reacts. If you are given a chance to work with Burberry Group Inc., will you work for them? Burberry Group Inc. is a British luxury fashion house located in London, England. This renowned fashion house focuses on ready-to-wear outerwear, sunglasses, cosmetics, and fragrances.

Jobs Abroad, Work Abroad, International Jobs Online - Guess was established by the Marciano Brothers, who left the south of France just to reach their American dream. It is an American clothing brand and retailer. Aside from clothing for men and women, it also markets other fashion accessories such as jewelry, perfumes, fashion accessories, and shoes. One of their initial designs was a stonewashed, slim-fitting jean, the 3-zip Marilyn. The first Department Store that welcomes the brand by ordering a dozen pairs of jeans was Bloomingdale. The jeans were all bought in just hours. It was the start of their success.

Jobs Abroad, Work Abroad, International Jobs Online - Are you familiar with the luxury brand Versace? Well, it is actually Gianni Versace S.p.A., an Italian luxury fashion company and brand name founded by Gianni Versace in 1978. It designs and produces lifestyle products such as high-class Italian made ready-to-wear and leather accessories, haute couture, jewelry, eye wear, fragrances, watches, and more. The Versace Group distributes its products worldwide as it has over 200 boutiques in major cities and over 1500 wholesalers global.