6 Types of Apologies That Aren't Apologies at All - 2 views
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Philip Lin on 16 May 12With everyone's every deed made public on the Internet these days, we've suddenly all developed a lot more to apologize for. But we haven't actually gotten any sorrier, so all that means is that the number of fake apologies have gone up. And we've started to develop some pretty universal techniques for "apologizing" without really apologizing.