discussion of how to manage faculty expectations and cope with faculty members who appear unsupportive of the writing center's work/mission
update here: http://lyris.ttu.edu/read/messages?id=1142114
a discussion on how to cope with students who make consultants uncomfortable by scheduling multiple appointments, attempting to see consultants outside of hours, etc.
This video, created by members of Oakland University's Writing Center, portrays a frustrated student and a tutor's attempt to calm the student and begin the consultation. The video is not promotional or instructive, but could be used to start a conversation among tutors about how to handle a difficult student.