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Javier E

Whistleblower: Twitter misled investors, FTC and underplayed spam issues - Washington Post - 0 views

  • Twitter executives deceived federal regulators and the company’s own board of directors about “extreme, egregious deficiencies” in its defenses against hackers, as well as its meager efforts to fight spam, according to an explosive whistleblower complaint from its former security chief.
  • The complaint from former head of security Peiter Zatko, a widely admired hacker known as “Mudge,” depicts Twitter as a chaotic and rudderless company beset by infighting, unable to properly protect its 238 million daily users including government agencies, heads of state and other influential public figures.
  • Among the most serious accusations in the complaint, a copy of which was obtained by The Washington Post, is that Twitter violated the terms of an 11-year-old settlement with the Federal Trade Commission by falsely claiming that it had a solid security plan. Zatko’s complaint alleges he had warned colleagues that half the company’s servers were running out-of-date and vulnerable software and that executives withheld dire facts about the number of breaches and lack of protection for user data, instead presenting directors with rosy charts measuring unimportant changes.
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  • “Security and privacy have long been top companywide priorities at Twitter,” said Twitter spokeswoman Rebecca Hahn. She said that Zatko’s allegations appeared to be “riddled with inaccuracies” and that Zatko “now appears to be opportunistically seeking to inflict harm on Twitter, its customers, and its shareholders.” Hahn said that Twitter fired Zatko after 15 months “for poor performance and leadership.” Attorneys for Zatko confirmed he was fired but denied it was for performance or leadership.
  • the whistleblower document alleges the company prioritized user growth over reducing spam, though unwanted content made the user experience worse. Executives stood to win individual bonuses of as much as $10 million tied to increases in daily users, the complaint asserts, and nothing explicitly for cutting spam.
  • Chief executive Parag Agrawal was “lying” when he tweeted in May that the company was “strongly incentivized to detect and remove as much spam as we possibly can,” the complaint alleges.
  • Zatko described his decision to go public as an extension of his previous work exposing flaws in specific pieces of software and broader systemic failings in cybersecurity. He was hired at Twitter by former CEO Jack Dorsey in late 2020 after a major hack of the company’s systems.
  • “I felt ethically bound. This is not a light step to take,” said Zatko, who was fired by Agrawal in January. He declined to discuss what happened at Twitter, except to stand by the formal complaint. Under SEC whistleblower rules, he is entitled to legal protection against retaliation, as well as potential monetary rewards.
  • A person familiar with Zatko’s tenure said the company investigated Zatko’s security claims during his time there and concluded they were sensationalistic and without merit. Four people familiar with Twitter’s efforts to fight spam said the company deploys extensive manual and automated tools to both measure the extent of spam across the service and reduce it.
  • In 1998, Zatko had testified to Congress that the internet was so fragile that he and others could take it down with a half-hour of concentrated effort. He later served as the head of cyber grants at the Defense Advanced Research Projects Agency, the Pentagon innovation unit that had backed the internet’s invention.
  • Overall, Zatko wrote in a February analysis for the company attached as an exhibit to the SEC complaint, “Twitter is grossly negligent in several areas of information security. If these problems are not corrected, regulators, media and users of the platform will be shocked when they inevitably learn about Twitter’s severe lack of security basics.”
  • Zatko’s complaint says strong security should have been much more important to Twitter, which holds vast amounts of sensitive personal data about users. Twitter has the email addresses and phone numbers of many public figures, as well as dissidents who communicate over the service at great personal risk.
  • This month, an ex-Twitter employee was convicted of using his position at the company to spy on Saudi dissidents and government critics, passing their information to a close aide of Crown Prince Mohammed bin Salman in exchange for cash and gifts.
  • Zatko’s complaint says he believed the Indian government had forced Twitter to put one of its agents on the payroll, with access to user data at a time of intense protests in the country. The complaint said supporting information for that claim has gone to the National Security Division of the Justice Department and the Senate Select Committee on Intelligence. Another person familiar with the matter agreed that the employee was probably an agent.
  • “Take a tech platform that collects massive amounts of user data, combine it with what appears to be an incredibly weak security infrastructure and infuse it with foreign state actors with an agenda, and you’ve got a recipe for disaster,” Charles E. Grassley (R-Iowa), the top Republican on the Senate Judiciary Committee,
  • Many government leaders and other trusted voices use Twitter to spread important messages quickly, so a hijacked account could drive panic or violence. In 2013, a captured Associated Press handle falsely tweeted about explosions at the White House, sending the Dow Jones industrial average briefly plunging more than 140 points.
  • After a teenager managed to hijack the verified accounts of Obama, then-candidate Joe Biden, Musk and others in 2020, Twitter’s chief executive at the time, Jack Dorsey, asked Zatko to join him, saying that he could help the world by fixing Twitter’s security and improving the public conversation, Zatko asserts in the complaint.
  • The complaint — filed last month with the Securities and Exchange Commission and the Department of Justice, as well as the FTC — says thousands of employees still had wide-ranging and poorly tracked internal access to core company software, a situation that for years had led to embarrassing hacks, including the commandeering of accounts held by such high-profile users as Elon Musk and former presidents Barack Obama and Donald Trump.
  • But at Twitter Zatko encountered problems more widespread than he realized and leadership that didn’t act on his concerns, according to the complaint.
  • Twitter’s difficulties with weak security stretches back more than a decade before Zatko’s arrival at the company in November 2020. In a pair of 2009 incidents, hackers gained administrative control of the social network, allowing them to reset passwords and access user data. In the first, beginning around January of that year, hackers sent tweets from the accounts of high-profile users, including Fox News and Obama.
  • Several months later, a hacker was able to guess an employee’s administrative password after gaining access to similar passwords in their personal email account. That hacker was able to reset at least one user’s password and obtain private information about any Twitter user.
  • Twitter continued to suffer high-profile hacks and security violations, including in 2017, when a contract worker briefly took over Trump’s account, and in the 2020 hack, in which a Florida teen tricked Twitter employees and won access to verified accounts. Twitter then said it put additional safeguards in place.
  • This year, the Justice Department accused Twitter of asking users for their phone numbers in the name of increased security, then using the numbers for marketing. Twitter agreed to pay a $150 million fine for allegedly breaking the 2011 order, which barred the company from making misrepresentations about the security of personal data.
  • After Zatko joined the company, he found it had made little progress since the 2011 settlement, the complaint says. The complaint alleges that he was able to reduce the backlog of safety cases, including harassment and threats, from 1 million to 200,000, add staff and push to measure results.
  • But Zatko saw major gaps in what the company was doing to satisfy its obligations to the FTC, according to the complaint. In Zatko’s interpretation, according to the complaint, the 2011 order required Twitter to implement a Software Development Life Cycle program, a standard process for making sure new code is free of dangerous bugs. The complaint alleges that other employees had been telling the board and the FTC that they were making progress in rolling out that program to Twitter’s systems. But Zatko alleges that he discovered that it had been sent to only a tenth of the company’s projects, and even then treated as optional.
  • “If all of that is true, I don’t think there’s any doubt that there are order violations,” Vladeck, who is now a Georgetown Law professor, said in an interview. “It is possible that the kinds of problems that Twitter faced eleven years ago are still running through the company.”
  • “Agrawal’s Tweets and Twitter’s previous blog posts misleadingly imply that Twitter employs proactive, sophisticated systems to measure and block spam bots,” the complaint says. “The reality: mostly outdated, unmonitored, simple scripts plus overworked, inefficient, understaffed, and reactive human teams.”
  • One current and one former employee recalled that incident, when failures at two Twitter data centers drove concerns that the service could have collapsed for an extended period. “I wondered if the company would exist in a few days,” one of them said.
  • The current and former employees also agreed with the complaint’s assertion that past reports to various privacy regulators were “misleading at best.”
  • For example, they said the company implied that it had destroyed all data on users who asked, but the material had spread so widely inside Twitter’s networks, it was impossible to know for sure
  • As the head of security, Zatko says he also was in charge of a division that investigated users’ complaints about accounts, which meant that he oversaw the removal of some bots, according to the complaint. Spam bots — computer programs that tweet automatically — have long vexed Twitter. Unlike its social media counterparts, Twitter allows users to program bots to be used on its service: For example, the Twitter account @big_ben_clock is programmed to tweet “Bong Bong Bong” every hour in time with Big Ben in London. Twitter also allows people to create accounts without using their real identities, making it harder for the company to distinguish between authentic, duplicate and automated accounts.
  • In the complaint, Zatko alleges he could not get a straight answer when he sought what he viewed as an important data point: the prevalence of spam and bots across all of Twitter, not just among monetizable users.
  • Zatko cites a “sensitive source” who said Twitter was afraid to determine that number because it “would harm the image and valuation of the company.” He says the company’s tools for detecting spam are far less robust than implied in various statements.
  • The complaint also alleges that Zatko warned the board early in his tenure that overlapping outages in the company’s data centers could leave it unable to correctly restart its servers. That could have left the service down for months, or even have caused all of its data to be lost. That came close to happening in 2021, when an “impending catastrophic” crisis threatened the platform’s survival before engineers were able to save the day, the complaint says, without providing further details.
  • The four people familiar with Twitter’s spam and bot efforts said the engineering and integrity teams run software that samples thousands of tweets per day, and 100 accounts are sampled manually.
  • Some employees charged with executing the fight agreed that they had been short of staff. One said top executives showed “apathy” toward the issue.
  • Zatko’s complaint likewise depicts leadership dysfunction, starting with the CEO. Dorsey was largely absent during the pandemic, which made it hard for Zatko to get rulings on who should be in charge of what in areas of overlap and easier for rival executives to avoid collaborating, three current and former employees said.
  • For example, Zatko would encounter disinformation as part of his mandate to handle complaints, according to the complaint. To that end, he commissioned an outside report that found one of the disinformation teams had unfilled positions, yawning language deficiencies, and a lack of technical tools or the engineers to craft them. The authors said Twitter had no effective means of dealing with consistent spreaders of falsehoods.
  • Dorsey made little effort to integrate Zatko at the company, according to the three employees as well as two others familiar with the process who spoke on the condition of anonymity to describe sensitive dynamics. In 12 months, Zatko could manage only six one-on-one calls, all less than 30 minutes, with his direct boss Dorsey, who also served as CEO of payments company Square, now known as Block, according to the complaint. Zatko allegedly did almost all of the talking, and Dorsey said perhaps 50 words in the entire year to him. “A couple dozen text messages” rounded out their electronic communication, the complaint alleges.
  • Faced with such inertia, Zatko asserts that he was unable to solve some of the most serious issues, according to the complaint.
  • Some 30 percent of company laptops blocked automatic software updates carrying security fixes, and thousands of laptops had complete copies of Twitter’s source code, making them a rich target for hackers, it alleges.
  • A successful hacker takeover of one of those machines would have been able to sabotage the product with relative ease, because the engineers pushed out changes without being forced to test them first in a simulated environment, current and former employees said.
  • “It’s near-incredible that for something of that scale there would not be a development test environment separate from production and there would not be a more controlled source-code management process,” said Tony Sager, former chief operating officer at the cyberdefense wing of the National Security Agency, the Information Assurance divisio
  • Sager is currently senior vice president at the nonprofit Center for Internet Security, where he leads a consensus effort to establish best security practices.
  • The complaint says that about half of Twitter’s roughly 7,000 full-time employees had wide access to the company’s internal software and that access was not closely monitored, giving them the ability to tap into sensitive data and alter how the service worked. Three current and former employees agreed that these were issues.
  • “A best practice is that you should only be authorized to see and access what you need to do your job, and nothing else,” said former U.S. chief information security officer Gregory Touhill. “If half the company has access to and can make configuration changes to the production environment, that exposes the company and its customers to significant risk.”
  • The complaint says Dorsey never encouraged anyone to mislead the board about the shortcomings, but that others deliberately left out bad news.
  • When Dorsey left in November 2021, a difficult situation worsened under Agrawal, who had been responsible for security decisions as chief technology officer before Zatko’s hiring, the complaint says.
  • An unnamed executive had prepared a presentation for the new CEO’s first full board meeting, according to the complaint. Zatko’s complaint calls the presentation deeply misleading.
  • The presentation showed that 92 percent of employee computers had security software installed — without mentioning that those installations determined that a third of the machines were insecure, according to the complaint.
  • Another graphic implied a downward trend in the number of people with overly broad access, based on the small subset of people who had access to the highest administrative powers, known internally as “God mode.” That number was in the hundreds. But the number of people with broad access to core systems, which Zatko had called out as a big problem after joining, had actually grown slightly and remained in the thousands.
  • The presentation included only a subset of serious intrusions or other security incidents, from a total Zatko estimated as one per week, and it said that the uncontrolled internal access to core systems was responsible for just 7 percent of incidents, when Zatko calculated the real proportion as 60 percent.
  • Zatko stopped the material from being presented at the Dec. 9, 2021 meeting, the complaint said. But over his continued objections, Agrawal let it go to the board’s smaller Risk Committee a week later.
  • Agrawal didn’t respond to requests for comment. In an email to employees after publication of this article, obtained by The Post, he said that privacy and security continues to be a top priority for the company, and he added that the narrative is “riddled with inconsistences” and “presented without important context.”
  • On Jan. 4, Zatko reported internally that the Risk Committee meeting might have been fraudulent, which triggered an Audit Committee investigation.
  • Agarwal fired him two weeks later. But Zatko complied with the company’s request to spell out his concerns in writing, even without access to his work email and documents, according to the complaint.
  • Since Zatko’s departure, Twitter has plunged further into chaos with Musk’s takeover, which the two parties agreed to in May. The stock price has fallen, many employees have quit, and Agrawal has dismissed executives and frozen big projects.
  • Zatko said he hoped that by bringing new scrutiny and accountability, he could improve the company from the outside.
  • “I still believe that this is a tremendous platform, and there is huge value and huge risk, and I hope that looking back at this, the world will be a better place, in part because of this.”
Javier E

Facebook Executives Shut Down Efforts to Make the Site Less Divisive - WSJ - 0 views

  • A Facebook Inc. team had a blunt message for senior executives. The company’s algorithms weren’t bringing people together. They were driving people apart.
  • “Our algorithms exploit the human brain’s attraction to divisiveness,” read a slide from a 2018 presentation. “If left unchecked,” it warned, Facebook would feed users “more and more divisive content in an effort to gain user attention & increase time on the platform.”
  • That presentation went to the heart of a question dogging Facebook almost since its founding: Does its platform aggravate polarization and tribal behavior? The answer it found, in some cases, was yes.
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  • in the end, Facebook’s interest was fleeting. Mr. Zuckerberg and other senior executives largely shelved the basic research, according to previously unreported internal documents and people familiar with the effort, and weakened or blocked efforts to apply its conclusions to Facebook products.
  • At Facebook, “There was this soul-searching period after 2016 that seemed to me this period of really sincere, ‘Oh man, what if we really did mess up the world?’
  • Another concern, they and others said, was that some proposed changes would have disproportionately affected conservative users and publishers, at a time when the company faced accusations from the right of political bias.
  • Americans were drifting apart on fundamental societal issues well before the creation of social media, decades of Pew Research Center surveys have shown. But 60% of Americans think the country’s biggest tech companies are helping further divide the country, while only 11% believe they are uniting it, according to a Gallup-Knight survey in March.
  • Facebook policy chief Joel Kaplan, who played a central role in vetting proposed changes, argued at the time that efforts to make conversations on the platform more civil were “paternalistic,” said people familiar with his comments.
  • The high number of extremist groups was concerning, the presentation says. Worse was Facebook’s realization that its algorithms were responsible for their growth. The 2016 presentation states that “64% of all extremist group joins are due to our recommendation tools” and that most of the activity came from the platform’s “Groups You Should Join” and “Discover” algorithms: “Our recommendation systems grow the problem.”
  • In a sign of how far the company has moved, Mr. Zuckerberg in January said he would stand up “against those who say that new types of communities forming on social media are dividing us.” People who have heard him speak privately said he argues social media bears little responsibility for polarization.
  • Fixing the polarization problem would be difficult, requiring Facebook to rethink some of its core products. Most notably, the project forced Facebook to consider how it prioritized “user engagement”—a metric involving time spent, likes, shares and comments that for years had been the lodestar of its system.
  • Even before the teams’ 2017 creation, Facebook researchers had found signs of trouble. A 2016 presentation that names as author a Facebook researcher and sociologist, Monica Lee, found extremist content thriving in more than one-third of large German political groups on the platform.
  • Swamped with racist, conspiracy-minded and pro-Russian content, the groups were disproportionately influenced by a subset of hyperactive users, the presentation notes. Most of them were private or secret.
  • One proposal Mr. Uribe’s team championed, called “Sparing Sharing,” would have reduced the spread of content disproportionately favored by hyperactive users, according to people familiar with it. Its effects would be heaviest on content favored by users on the far right and left. Middle-of-the-road users would gain influence.
  • The Common Ground team sought to tackle the polarization problem directly, said people familiar with the team. Data scientists involved with the effort found some interest groups—often hobby-based groups with no explicit ideological alignment—brought people from different backgrounds together constructively. Other groups appeared to incubate impulses to fight, spread falsehoods or demonize a population of outsiders.
  • Mr. Pariser said that started to change after March 2018, when Facebook got in hot water after disclosing that Cambridge Analytica, the political-analytics startup, improperly obtained Facebook data about tens of millions of people. The shift has gained momentum since, he said: “The internal pendulum swung really hard to ‘the media hates us no matter what we do, so let’s just batten down the hatches.’ ”
  • Building these features and combating polarization might come at a cost of lower engagement, the Common Ground team warned in a mid-2018 document, describing some of its own proposals as “antigrowth” and requiring Facebook to “take a moral stance.”
  • Taking action would require Facebook to form partnerships with academics and nonprofits to give credibility to changes affecting public conversation, the document says. This was becoming difficult as the company slogged through controversies after the 2016 presidential election.
  • Asked to combat fake news, spam, clickbait and inauthentic users, the employees looked for ways to diminish the reach of such ills. One early discovery: Bad behavior came disproportionately from a small pool of hyperpartisan users.
  • A second finding in the U.S. saw a larger infrastructure of accounts and publishers on the far right than on the far left. Outside observers were documenting the same phenomenon. The gap meant even seemingly apolitical actions such as reducing the spread of clickbait headlines—along the lines of “You Won’t Believe What Happened Next”—affected conservative speech more than liberal content in aggregate.
  • Every significant new integrity-ranking initiative had to seek the approval of not just engineering managers but also representatives of the public policy, legal, marketing and public-relations departments.
  • “Engineers that were used to having autonomy maybe over-rotated a bit” after the 2016 election to address Facebook’s perceived flaws, she said. The meetings helped keep that in check. “At the end of the day, if we didn’t reach consensus, we’d frame up the different points of view, and then they’d be raised up to Mark.”
  • Disapproval from Mr. Kaplan’s team or Facebook’s communications department could scuttle a project, said people familiar with the effort. Negative policy-team reviews killed efforts to build a classification system for hyperpolarized content. Likewise, the Eat Your Veggies process shut down efforts to suppress clickbait about politics more than on other topics.
  • Under Facebook’s engagement-based metrics, a user who likes, shares or comments on 1,500 pieces of content has more influence on the platform and its algorithms than one who interacts with just 15 posts, allowing “super-sharers” to drown out less-active users
  • Accounts with hyperactive engagement were far more partisan on average than normal Facebook users, and they were more likely to behave suspiciously, sometimes appearing on the platform as much as 20 hours a day and engaging in spam-like behavior. The behavior suggested some were either people working in shifts or bots.
  • “We’re explicitly not going to build products that attempt to change people’s beliefs,” one 2018 document states. “We’re focused on products that increase empathy, understanding, and humanization of the ‘other side.’ ”
  • The debate got kicked up to Mr. Zuckerberg, who heard out both sides in a short meeting, said people briefed on it. His response: Do it, but cut the weighting by 80%. Mr. Zuckerberg also signaled he was losing interest in the effort to recalibrate the platform in the name of social good, they said, asking that they not bring him something like that again.
  • Mr. Uribe left Facebook and the tech industry within the year. He declined to discuss his work at Facebook in detail but confirmed his advocacy for the Sparing Sharing proposal. He said he left Facebook because of his frustration with company executives and their narrow focus on how integrity changes would affect American politics
  • While proposals like his did disproportionately affect conservatives in the U.S., he said, in other countries the opposite was true.
  • The tug of war was resolved in part by the growing furor over the Cambridge Analytica scandal. In a September 2018 reorganization of Facebook’s newsfeed team, managers told employees the company’s priorities were shifting “away from societal good to individual value,” said people present for the discussion. If users wanted to routinely view or post hostile content about groups they didn’t like, Facebook wouldn’t suppress it if the content didn’t specifically violate the company’s rules.
Javier E

To move on, consign Boris Johnson and his vanity to spam - 0 views

  • Some voters, we should admit, enthused about Johnson because he made them laugh. I am haunted by the memory of a woman who told a BBC radio interviewer back in 2018: “I want Boris to become Tory leader because he will make politics fun!” But politics, and especially government, is not meant to be fun.
  • He is perhaps the most selfish human being I have ever met, indifferent to the welfare of anyone save himself. It is striking that he has few, if any, personal friends. He demands loyalty, but is incapable of giving it to others. He has neither principles nor personal convictions, save about his own ambitions and desires. Far from being the genial Mr Nice Guy he seeks to project, Tony Soprano would find him a tad ruthless.
  • He is a stranger to truth, a lifelong liar about big things and small.
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  • A decade or two ago, while many foreigners did not especially like the British, they respected us as sensible, decent people who made our society work. Today, that sentiment has vanished, swept away by Johnson and Liz Truss, his own unworthy nominee to succeed himself.
  • At the end of Act 2 of Henry IV Part 2, jesting Falstaff pleads with Prince Hal not to “banish plump Jack”. The prince coldly answered: “I do. I will.” When the crown was placed upon Henry’s brow, the comedy of the fat charlatan was indeed played out, the scoundrel banished.
  • The Conservative Party, and the British people, have been very foolish to humour their own Falstaff through these past sorry years. If they cannot banish plump Boris now, they sacrifice all hope of regaining the respect for Britain which has been sacrificed to his cavorting.
Javier E

For Email Newsletters, a Death Greatly Exaggerated - NYTimes.com - 0 views

  • email, long dismissed as a festering petri dish of marketing come-ons, has cleaned up its act. Gmail, in particular, has stamped out a lot of spam and segmented the inbox into personal, social and promotional streams that make email much less a mess than it used to be.
  • It makes sense. My personal digital hierarchy, which I assume is fairly common, goes like this: email first, because it is for and about me; social media next, because it is for and about me, my friends and professional peers; and finally, there is the anarchy of the web, which is about, well, everything.
  • With an email, there is a presumption of connection, of something personal, that makes it a good platform for publishers.
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  • t the nice thing about email is that it doesn’t go away. It sits in your inbox and you have to do something with it.”
lmunch

Opinion | The Internet's 'Dark Patterns' Need to Be Regulated - The New York Times - 0 views

  • Consider Amazon. The company perfected the one-click checkout. But canceling a $119 Prime subscription is a labyrinthine process that requires multiple screens and clicks.
  • These are examples of “dark patterns,” the techniques that companies use online to get consumers to sign up for things, keep subscriptions they might otherwise cancel or turn over more personal data. They come in countless variations: giant blinking sign-up buttons, hidden unsubscribe links, red X’s that actually open new pages, countdown timers and pre-checked options for marketing spam. Think of them as the digital equivalent of trying to cancel a gym membership.
  • Last year, the F.T.C. fined the parent company of the children’s educational program ABCmouse $10 million over what it said were tactics to keep customers paying as much as $60 annually for the service by obscuring language about automatic renewals and forcing users through six or more screens to cancel.
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  • Donald Trump’s 2020 campaign, for instance, used a website with pre-checked boxes that committed donors to give far more money than they had intended, a recent Times investigation found. That cost some consumers thousands of dollars that the campaign later repaid.
  • “While there’s nothing inherently wrong with companies making money, there is something wrong with those companies intentionally manipulating users to extract their data,” said Representative Lisa Blunt Rochester, a Delaware Democrat, at the F.T.C. event. She said she planned to introduce dark pattern legislation later this year.
  • More than one in 10 e-commerce sites rely on dark patterns, according to another study, which also found that many online customer testimonials (“I wouldn’t buy any other brand!”) and tickers counting recent purchases (“7,235 customers bought this service in the past week”) were phony, randomly generated by software programs.
  • “The internet shouldn’t be the Wild West anymore — there’s just too much traffic,” said a Loyola Law School professor, Lauren Willis, at the F.T.C. event. “We need stop signs and street signs to enable consumers to shop easily, accurately.”
Javier E

How America Went Haywire - The Atlantic - 0 views

  • You are entitled to your own opinion, but you are not entitled to your own facts.
  • Why are we like this?The short answer is because we’re Americans—because being American means we can believe anything we want; that our beliefs are equal or superior to anyone else’s, experts be damned.
  • The word mainstream has recently become a pejorative, shorthand for bias, lies, oppression by the elites.
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  • Yet the institutions and forces that once kept us from indulging the flagrantly untrue or absurd—media, academia, government, corporate America, professional associations, respectable opinion in the aggregate—have enabled and encouraged every species of fantasy over the past few decades.
  • Our whole social environment and each of its overlapping parts—cultural, religious, political, intellectual, psychological—have become conducive to spectacular fallacy and truthiness and make-believe. There are many slippery slopes, leading in various directions to other exciting nonsense. During the past several decades, those naturally slippery slopes have been turned into a colossal and permanent complex of interconnected, crisscrossing bobsled tracks, which Donald Trump slid down right into the White House.
  • Esalen is a mother church of a new American religion for people who think they don’t like churches or religions but who still want to believe in the supernatural. The institute wholly reinvented psychology, medicine, and philosophy, driven by a suspicion of science and reason and an embrace of magical thinking
  • The great unbalancing and descent into full Fantasyland was the product of two momentous changes. The first was a profound shift in thinking that swelled up in the ’60s; since then, Americans have had a new rule written into their mental operating systems: Do your own thing, find your own reality, it’s all relative.
  • The second change was the onset of the new era of information. Digital technology empowers real-seeming fictions of the ideological and religious and scientific kinds. Among the web’s 1 billion sites, believers in anything and everything can find thousands of fellow fantasists, with collages of facts and “facts” to support them
  • Today, each of us is freer than ever to custom-make reality, to believe whatever and pretend to be whoever we wish. Which makes all the lines between actual and fictional blur and disappear more easily. Truth in general becomes flexible, personal, subjective. And we like this new ultra-freedom, insist on it, even as we fear and loathe the ways so many of our wrongheaded fellow Americans use it.
  • we are the global crucible and epicenter. We invented the fantasy-industrial complex; almost nowhere outside poor or otherwise miserable countries are flamboyant supernatural beliefs so central to the identities of so many people.
  • We’re still rich and free, still more influential and powerful than any other nation, practically a synonym for developed country. But our drift toward credulity, toward doing our own thing, toward denying facts and having an altogether uncertain grip on reality, has overwhelmed our other exceptional national traits and turned us into a less developed country.
  • For most of our history, the impulses existed in a rough balance, a dynamic equilibrium between fantasy and reality, mania and moderation, credulity and skepticism.
  • It was a headquarters for a new religion of no religion, and for “science” containing next to no science. The idea was to be radically tolerant of therapeutic approaches and understandings of reality, especially if they came from Asian traditions or from American Indian or other shamanistic traditions. Invisible energies, past lives, astral projection, whatever—the more exotic and wondrous and unfalsifiable, the better.
  • These influential critiques helped make popular and respectable the idea that much of science is a sinister scheme concocted by a despotic conspiracy to oppress people. Mental illness, both Szasz and Laing said, is “a theory not a fact.”
  • The Greening of America may have been the mainstream’s single greatest act of pandering to the vanity and self-righteousness of the new youth. Its underlying theoretical scheme was simple and perfectly pitched to flatter young readers: There are three types of American “consciousness,” each of which “makes up an individual’s perception of reality … his ‘head,’ his way of life.” Consciousness I people were old-fashioned, self-reliant individualists rendered obsolete by the new “Corporate State”—essentially, your grandparents. Consciousness IIs were the fearful and conformist organization men and women whose rationalism was a tyrannizing trap laid by the Corporate State—your parents.
  • And then there was Consciousness III, which had “made its first appearance among the youth of America,” “spreading rapidly among wider and wider segments of youth, and by degrees to older people.” If you opposed the Vietnam War and dressed down and smoked pot, you were almost certainly a III. Simply by being young and casual and undisciplined, you were ushering in a new utopia.
  • Reich was half-right. An epochal change in American thinking was under way and “not, as far as anybody knows, reversible … There is no returning to an earlier consciousness.” His wishful error was believing that once the tidal surge of new sensibility brought down the flood walls, the waters would flow in only one direction, carving out a peaceful, cooperative, groovy new continental utopia, hearts and minds changed like his, all of America Berkeleyized and Vermontified. Instead, Consciousness III was just one early iteration of the anything-goes, post-reason, post-factual America enabled by the tsunami.
  • During the ’60s, large swaths of academia made a turn away from reason and rationalism as they’d been understood. Many of the pioneers were thoughtful, their work fine antidotes to postwar complacency. The problem was the nature and extent of their influence at that particular time, when all premises and paradigms seemed up for grabs. That is, they inspired half-baked and perverse followers in the academy, whose arguments filtered out into the world at large: All approximations of truth, science as much as any fable or religion, are mere stories devised to serve people’s needs or interests. Reality itself is a purely social construction, a tableau of useful or wishful myths that members of a society or tribe have been persuaded to believe. The borders between fiction and nonfiction are permeable, maybe nonexistent.
  • The delusions of the insane, superstitions, and magical thinking? Any of those may be as legitimate as the supposed truths contrived by Western reason and science. The takeaway: Believe whatever you want, because pretty much everything is equally true and false.
  • over in sociology, in 1966 a pair of professors published The Social Construction of Reality, one of the most influential works in their field. Not only were sanity and insanity and scientific truth somewhat dubious concoctions by elites, Peter Berger and Thomas Luckmann explained—so was everything else. The rulers of any tribe or society do not just dictate customs and laws; they are the masters of everyone’s perceptions, defining reality itself
  • Over in anthropology, where the exotic magical beliefs of traditional cultures were a main subject, the new paradigm took over completely—don’t judge, don’t disbelieve, don’t point your professorial finger.
  • then isn’t everyone able—no, isn’t everyone obliged—to construct their own reality? The book was timed perfectly to become a foundational text in academia and beyond.
  • To create the all-encompassing stage sets that everyone inhabits, rulers first use crude mythology, then more elaborate religion, and finally the “extreme step” of modern science. “Reality”? “Knowledge”? “If we were going to be meticulous,” Berger and Luckmann wrote, “we would put quotation marks around the two aforementioned terms every time we used them.” “What is ‘real’ to a Tibetan monk may not be ‘real’ to an American businessman.”
  • In the ’60s, anthropology decided that oracles, diviners, incantations, and magical objects should be not just respected, but considered equivalent to reason and science. If all understandings of reality are socially constructed, those of Kalabari tribesmen in Nigeria are no more arbitrary or faith-based than those of college professors.
  • Even the social critic Paul Goodman, beloved by young leftists in the ’60s, was flabbergasted by his own students by 1969. “There was no knowledge,” he wrote, “only the sociology of knowledge. They had so well learned that … research is subsidized and conducted for the benefit of the ruling class that they did not believe there was such a thing as simple truth.”
  • Ever since, the American right has insistently decried the spread of relativism, the idea that nothing is any more correct or true than anything else. Conservatives hated how relativism undercut various venerable and comfortable ruling ideas—certain notions of entitlement (according to race and gender) and aesthetic beauty and metaphysical and moral certaint
  • Conservatives are correct that the anything-goes relativism of college campuses wasn’t sequestered there, but when it flowed out across America it helped enable extreme Christianities and lunacies on the right—gun-rights hysteria, black-helicopter conspiracism, climate-change denial, and more.
  • Elaborate paranoia was an established tic of the Bircherite far right, but the left needed a little time to catch up. In 1964, a left-wing American writer published the first book about a JFK conspiracy, claiming that a Texas oilman had been the mastermind, and soon many books were arguing that the official government inquiry had ignored the hidden conspiracies.
  • Conspiracy became the high-end Hollywood dramatic premise—Chinatown, The Conversation, The Parallax View, and Three Days of the Condor came out in the same two-year period. Of course, real life made such stories plausible. The infiltration by the FBI and intelligence agencies of left-wing groups was then being revealed, and the Watergate break-in and its cover-up were an actual criminal conspiracy. Within a few decades, the belief that a web of villainous elites was covertly seeking to impose a malevolent global regime made its way from the lunatic right to the mainstream.
  • t more and more people on both sides would come to believe that an extraordinarily powerful cabal—international organizations and think tanks and big businesses and politicians—secretly ran America.
  • Each camp, conspiracists on the right and on the left, was ostensibly the enemy of the other, but they began operating as de facto allies. Relativist professors enabled science-denying Christians, and the antipsychiatry craze in the ’60s appealed simultaneously to left-wingers and libertarians (as well as to Scientologists). Conspiracy theories were more of a modern right-wing habit before people on the left signed on. However, the belief that the federal government had secret plans to open detention camps for dissidents sprouted in the ’70s on the paranoid left before it became a fixture on the right.
  • Extreme religious and quasi-religious beliefs and practices, Christian and New Age and otherwise, didn’t subside, but grew and thrived—and came to seem unexceptional.
  • Until we’d passed through the ’60s and half of the ’70s, I’m pretty sure we wouldn’t have given the presidency to some dude, especially a born-again Christian, who said he’d recently seen a huge, color-shifting, luminescent UFO hovering near him.
  • Starting in the ’80s, loving America and making money and having a family were no longer unfashionable.The sense of cultural and political upheaval and chaos dissipated—which lulled us into ignoring all the ways that everything had changed, that Fantasyland was now scaling and spreading and becoming the new normal. What had seemed strange and amazing in 1967 or 1972 became normal and ubiquitous.
  • For most of the 20th century, national news media had felt obliged to pursue and present some rough approximation of the truth rather than to promote a truth, let alone fictions. With the elimination of the Fairness Doctrine, a new American laissez-faire had been officially declared. If lots more incorrect and preposterous assertions circulated in our mass media, that was a price of freedom. If splenetic commentators could now, as never before, keep believers perpetually riled up and feeling the excitement of being in a mob, so be it.
  • Relativism became entrenched in academia—tenured, you could say
  • as he wrote in 1986, “the secret of theory”—this whole intellectual realm now called itself simply “theory”—“is that truth does not exist.”
  • After the ’60s, truth was relative, criticizing was equal to victimizing, individual liberty became absolute, and everyone was permitted to believe or disbelieve whatever they wished. The distinction between opinion and fact was crumbling on many fronts.
  • America didn’t seem as weird and crazy as it had around 1970. But that’s because Americans had stopped noticing the weirdness and craziness. We had defined every sort of deviancy down. And as the cultural critic Neil Postman put it in his 1985 jeremiad about how TV was replacing meaningful public discourse with entertainment, we were in the process of amusing ourselves to death.
  • In 1998, as soon as we learned that President Bill Clinton had been fellated by an intern in the West Wing, his popularity spiked. Which was baffling only to those who still thought of politics as an autonomous realm, existing apart from entertainment
  • Just before the Clintons arrived in Washington, the right had managed to do away with the federal Fairness Doctrine, which had been enacted to keep radio and TV shows from being ideologically one-sided. Until then, big-time conservative opinion media had consisted of two magazines, William F. Buckley Jr.’s biweekly National Review and the monthly American Spectator, both with small circulations. But absent a Fairness Doctrine, Rush Limbaugh’s national right-wing radio show, launched in 1988, was free to thrive, and others promptly appeared.
  • I’m pretty certain that the unprecedented surge of UFO reports in the ’70s was not evidence of extraterrestrials’ increasing presence but a symptom of Americans’ credulity and magical thinking suddenly unloosed. We wanted to believe in extraterrestrials, so we did.
  • Limbaugh’s virtuosic three hours of daily talk started bringing a sociopolitical alternate reality to a huge national audience. Instead of relying on an occasional magazine or newsletter to confirm your gnarly view of the world, now you had talk radio drilling it into your head for hours every day.
  • Fox News brought the Limbaughvian talk-radio version of the world to national TV, offering viewers an unending and immersive propaganda experience of a kind that had never existed before.
  • Over the course of the century, electronic mass media had come to serve an important democratic function: presenting Americans with a single shared set of facts. Now TV and radio were enabling a reversion to the narrower, factional, partisan discourse that had been normal in America’s earlier centuries.
  • there was also the internet, which eventually would have mooted the Fairness Doctrine anyhow. In 1994, the first modern spam message was sent, visible to everyone on Usenet: global alert for all: jesus is coming soon. Over the next year or two, the masses learned of the World Wide Web. The tinder had been gathered and stacked since the ’60s, and now the match was lit and thrown
  • After the ’60s and ’70s happened as they happened, the internet may have broken America’s dynamic balance between rational thinking and magical thinking for good.
  • Before the web, cockamamy ideas and outright falsehoods could not spread nearly as fast or as widely, so it was much easier for reason and reasonableness to prevail. Before the web, institutionalizing any one alternate reality required the long, hard work of hundreds of full-time militants. In the digital age, however, every tribe and fiefdom and principality and region of Fantasyland—every screwball with a computer and an internet connection—suddenly had an unprecedented way to instruct and rile up and mobilize believers
  • Why did Senator Daniel Patrick Moynihan begin remarking frequently during the ’80s and ’90s that people were entitled to their own opinions but not to their own facts? Because until then, that had not been necessary to say
  • Reason remains free to combat unreason, but the internet entitles and equips all the proponents of unreason and error to a previously unimaginable degree. Particularly for a people with our history and propensities, the downside of the internet seems at least as profound as the upside.
  • On the internet, the prominence granted to any factual assertion or belief or theory depends on the preferences of billions of individual searchers. Each click on a link is effectively a vote pushing that version of the truth toward the top of the pile of results.
  • Exciting falsehoods tend to do well in the perpetual referenda, and become self-validating. A search for almost any “alternative” theory or belief seems to generate more links to true believers’ pages and sites than to legitimate or skeptical ones, and those tend to dominate the first few pages of result
  • If more and more of a political party’s members hold more and more extreme and extravagantly supernatural beliefs, doesn’t it make sense that the party will be more and more open to make-believe in its politics?
  • an individual who enters the communications system pursuing one interest soon becomes aware of stigmatized material on a broad range of subjects. As a result, those who come across one form of stigmatized knowledge will learn of others, in connections that imply that stigmatized knowledge is a unified domain, an alternative worldview, rather than a collection of unrelated ideas.
  • Academic research shows that religious and supernatural thinking leads people to believe that almost no big life events are accidental or random. As the authors of some recent cognitive-science studies at Yale put it, “Individuals’ explicit religious and paranormal beliefs” are the best predictors of their “perception of purpose in life events”—their tendency “to view the world in terms of agency, purpose, and design.”
  • Americans have believed for centuries that the country was inspired and guided by an omniscient, omnipotent planner and interventionist manager. Since the ’60s, that exceptional religiosity has fed the tendency to believe in conspiracies.
  • Oliver and Wood found the single strongest driver of conspiracy belief to be belief in end-times prophecies.
  • People on the left are by no means all scrupulously reasonable. Many give themselves over to the appealingly dubious and the untrue. But fantastical politics have become highly asymmetrical. Starting in the 1990s, America’s unhinged right became much larger and more influential than its unhinged left. There is no real left-wing equivalent of Sean Hannity, let alone Alex Jones. Moreover, the far right now has unprecedented political power; it controls much of the U.S. government.
  • Why did the grown-ups and designated drivers on the political left manage to remain basically in charge of their followers, while the reality-based right lost out to fantasy-prone true believers?
  • One reason, I think, is religion. The GOP is now quite explicitly Christian
  • , as the Syracuse University professor Michael Barkun saw back in 2003 in A Culture of Conspiracy, “such subject-specific areas as crank science, conspiracist politics, and occultism are not isolated from one another,” but ratherthey are interconnected. Someone seeking information on UFOs, for example, can quickly find material on antigravity, free energy, Atlantis studies, alternative cancer cures, and conspiracy.
  • Religion aside, America simply has many more fervid conspiracists on the right, as research about belief in particular conspiracies confirms again and again. Only the American right has had a large and organized faction based on paranoid conspiracism for the past six decades.
  • The right has had three generations to steep in this, its taboo vapors wafting more and more into the main chambers of conservatism, becoming familiar, seeming less outlandish. Do you believe that “a secretive power elite with a globalist agenda is conspiring to eventually rule the world through an authoritarian world government”? Yes, say 34 percent of Republican voters, according to Public Policy Polling.
  • starting in the ’90s, the farthest-right quarter of Americans, let’s say, couldn’t and wouldn’t adjust their beliefs to comport with their side’s victories and the dramatically new and improved realities. They’d made a god out of Reagan, but they ignored or didn’t register that he was practical and reasonable, that he didn’t completely buy his own antigovernment rhetoric.
  • Another way the GOP got loopy was by overdoing libertarianism
  • Republicans are very selective, cherry-picking libertarians: Let business do whatever it wants and don’t spoil poor people with government handouts; let individuals have gun arsenals but not abortions or recreational drugs or marriage with whomever they wish
  • For a while, Republican leaders effectively encouraged and exploited the predispositions of their variously fantastical and extreme partisans
  • Karl Rove was stone-cold cynical, the Wizard of Oz’s evil twin coming out from behind the curtain for a candid chat shortly before he won a second term for George W. Bush, about how “judicious study of discernible reality [is] … not the way the world really works anymore.” These leaders were rational people who understood that a large fraction of citizens don’t bother with rationality when they vote, that a lot of voters resent the judicious study of discernible reality. Keeping those people angry and frightened won them elections.
  • But over the past few decades, a lot of the rabble they roused came to believe all the untruths. “The problem is that Republicans have purposefully torn down the validating institutions,”
  • “They have convinced voters that the media cannot be trusted; they have gotten them used to ignoring inconvenient facts about policy; and they have abolished standards of discourse.”
  • What had been the party’s fantastical fringe became its middle. Reasonable Republicanism was replaced by absolutism: no new taxes, virtually no regulation, abolish the EPA and the IRS and the Federal Reserve.
  • The Christian takeover happened gradually, but then quickly in the end, like a phase change from liquid to gas. In 2008, three-quarters of the major GOP presidential candidates said they believed in evolution, but in 2012 it was down to a third, and then in 2016, just one did
  • A two-to-one majority of Republicans say they “support establishing Christianity as the national religion,” according to Public Policy Polling.
  • Although constitutionally the U.S. can have no state religion, faith of some kind has always bordered on mandatory for politicians.
  • What connects them all, of course, is the new, total American embrace of admixtures of reality and fiction and of fame for fame’s sake. His reality was a reality show before that genre or term existed
  • When he entered political show business, after threatening to do so for most of his adult life, the character he created was unprecedented—presidential candidate as insult comic with an artificial tan and ridiculous hair, shamelessly unreal and whipped into shape as if by a pâtissier.
  • Republicans hated Trump’s ideological incoherence—they didn’t yet understand that his campaign logic was a new kind, blending exciting tales with a showmanship that transcends ideology.
  • Trump waited to run for president until he sensed that a critical mass of Americans had decided politics were all a show and a sham. If the whole thing is rigged, Trump’s brilliance was calling that out in the most impolitic ways possible, deriding his straight-arrow competitors as fakers and losers and liars—because that bullshit-calling was uniquely candid and authentic in the age of fake.
  • Trump took a key piece of cynical wisdom about show business—the most important thing is sincerity, and once you can fake that, you’ve got it made—to a new level: His actual thuggish sincerity is the opposite of the old-fashioned, goody-goody sanctimony that people hate in politicians.
  • Trump’s genius was to exploit the skeptical disillusion with politics—there’s too much equivocating; democracy’s a charade—but also to pander to Americans’ magical thinking about national greatness. Extreme credulity is a fraternal twin of extreme skepticism.
  • Trump launched his political career by embracing a brand-new conspiracy theory twisted around two American taproots—fear and loathing of foreigners and of nonwhites.
  • The fact-checking website PolitiFact looked at more than 400 of his statements as a candidate and as president and found that almost 50 percent were false and another 20 percent were mostly false.
  • He gets away with this as he wouldn’t have in the 1980s or ’90s, when he first talked about running for president, because now factual truth really is just one option. After Trump won the election, he began referring to all unflattering or inconvenient journalism as “fake news.”
  • indeed, their most honest defense of his false statements has been to cast them practically as matters of religious conviction—he deeply believes them, so … there. When White House Press Secretary Sean Spicer was asked at a press conference about the millions of people who the president insists voted illegally, he earnestly reminded reporters that Trump “has believed that for a while” and “does believe that” and it’s “been a long-standing belief that he’s maintained” and “it’s a belief that he has maintained for a while.”
  • Which is why nearly half of Americans subscribe to that preposterous belief themselves. And in Trump’s view, that overrides any requirement for facts.
  • he idea that progress has some kind of unstoppable momentum, as if powered by a Newtonian law, was always a very American belief. However, it’s really an article of faith, the Christian fantasy about history’s happy ending reconfigured during and after the Enlightenment as a set of modern secular fantasies
  • I really can imagine, for the first time in my life, that America has permanently tipped into irreversible decline, heading deeper into Fantasyland. I wonder whether it’s only America’s destiny, exceptional as ever, to unravel in this way. Or maybe we’re just early adopters, the canaries in the global mine
  • I do despair of our devolution into unreason and magical thinking, but not everything has gone wrong.
  • I think we can slow the flood, repair the levees, and maybe stop things from getting any worse. If we’re splitting into two different cultures, we in reality-based America—whether the blue part or the smaller red part—must try to keep our zone as large and robust and attractive as possible for ourselves and for future generations
  • We need to firmly commit to Moynihan’s aphorism about opinions versus facts. We must call out the dangerously untrue and unreal
  • do not give acquaintances and friends and family members free passes. If you have children or grandchildren, teach them to distinguish between true and untrue as fiercely as you do between right and wrong and between wise and foolish.
  • How many Americans now inhabit alternate realities?
  • reams of survey research from the past 20 years reveal a rough, useful census of American credulity and delusion. By my reckoning, the solidly reality-based are a minority, maybe a third of us but almost certainly fewer than half.
  • Only a third of us, for instance, don’t believe that the tale of creation in Genesis is the word of God. Only a third strongly disbelieve in telepathy and ghosts. Two-thirds of Americans believe that “angels and demons are active in the world.”
  • A third of us believe not only that global warming is no big deal but that it’s a hoax perpetrated by scientists, the government, and journalists. A third believe that our earliest ancestors were humans just like us; that the government has, in league with the pharmaceutical industry, hidden evidence of natural cancer cures; that extraterrestrials have visited or are visiting Earth.
Javier E

Heather Cox Richardson Offers a Break From the Media Maelstrom. It's Working. - The New... - 0 views

  • By my conservative estimate based on public and private Substack figures, the $5 monthly subscriptions to participate in her comments section are on track to bring in more than a million dollars a year, a figure she ascribes to this moment in history.
  • Dr. Richardson’s focus on straightforward explanations to a mass audience comes as much of the American media is going in the opposite direction, driven by the incentives of subscription economics that push newspapers, magazines, and cable channels alike toward super-serving subscribers, making you feel as if you’re on the right team, part of the right faction, at least a member of the right community
  • “What I am doing is speaking to women who have not necessarily been paying attention to politics, older people who had not been engaged,” Dr. Richardson said. “I’m an older woman and I’m speaking to other women about being empowered.”
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  • She built a huge and devoted following on Facebook, which is widely and often accurately viewed in media circles as a home of misinformation, and where most journalists don’t see their personal pages as meaningful channels for their work.
  • She also contradicts the stereotype of Substack, which has become synonymous with offering new opportunities for individual writers to turn their social media followings into careers outside big media, and at times appears to be where purged ideological factions go to regroup
  • it’s true of left-leaning writers who have broken bitterly with elements of the mainstream liberal consensus, whether around race or national security, from the Intercept co-founder Glenn Greenwald to the Vox co-founder Matthew Yglesias to the firebrand Matt Taibbi,
  • When readers on Facebook started suggesting she write a newsletter, she realized she didn’t want to pay hundreds of dollars a month for a commercial platform, and jumped at Substack because it would allow her to send out her emails without charge to her or her readers
  • Substack makes its money by taking a percentage of writers’ subscription revenue, and she said she felt guilty that the company’s support team wasn’t getting paid for fixing her recurring problem: that her extensive footnotes set off her readers’ spam filters.
  • She thinks of her politics as Lincoln-era Republican, but she is in today’s terms a fairly conventional liberal, disturbed by President Trump and his attacks on America’s institutions.
  • she published her sixth book, “How the South Won the Civil War: Oligarchy, Democracy, and the Continuing Fight for the Soul of America,” an extended assault on the kind of nostalgia that animates Mr. Trump’s fight to preserve Confederate symbols
  • The face of the South in Dr. Richardson’s book is a bitterly racist and sexually abusive South Carolina planter and senator, James Henry Hammond, who called Jefferson’s notion that all men are created equal “ridiculously absurd.”
  • Dr. Richardson’s “readers are people who have been orphaned by the changes in media and the sensationalism and the meanness of so much of Twitter and Facebook, and they were surprised to find her there and pleased and spread the word,” said Bill Moyers
  • “You live in a world of thunderstorms,” he said, “and she watches the waves come in.”
anonymous

North Carolina Poll Shows Biden and Cunningham Hold Slim Leads - The New York Times - 0 views

  • Joe Biden and Cal Cunningham both led their Republican rivals by three points, a Times/Siena College survey found. Perhaps most notably, 64 percent of respondents said they had already voted.
  • where fully 64 percent of likely voters
  • Mr. Biden leads Mr. Trump by 48 percent to 45 percent in the survey, which was conducted after the final presidential debate last week, from Friday to Tuesday. Nearly seven in 10 voters said they had watched the debate.
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  • hirty-six percent said Mr. Trump had won the debate, 35 percent thought Mr. Biden had, and 29 percent had no opinion.
  • This week, the state reported its second-highest number of patients hospitalized with the coronavirus in a day, 1,214, since the pandemic began.
  • who has lagged behind Mr. Trump’s support in the state
  • The poll of 1,034 likely voters has a margin of error of about four percentage points.
  • “I just think all of this talk, especially with the pandemic — we all know someone who had it or died from it,” she said, adding of Mr. Trump, “he is still denying it and science even though he knew what could happen and how bad it could get.”
  • With more than three in five North Carolinians saying they had already voted, the poll demonstrated how much the race might already be set in place.
  • Mostly, Ms. Williams said, she wants the election to be over. “I’m tired of the spam mail, the lies — I want us to pick a president,” she said. “It just feels like they’re playing with our lives and our health right now with this election, and that’s on both sides.”
Javier E

Why Facebook won't let you turn off its news feed algorithm - The Washington Post - 0 views

  • In at least two experiments over the years, Facebook has explored what happens when it turns off its controversial news feed ranking system — the software that decides for each user which posts they’ll see and in what order, internal documents show. That leaves users to see all the posts from all of their friends in simple, chronological order.
  • The internal research documents, some previously unreported, help to explain why Facebook seems so wedded to its automated ranking system, known as the news feed algorithm.
  • previously reported internal documents, which Haugen provided to regulators and media outlets, including The Washington Post, have shown how Facebook crafts its ranking system to keep users hooked, sometimes at the cost of angering or misinforming them.
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  • In testimony to U.S. Congress and abroad, whistleblower Frances Haugen has pointed to the algorithm as central to the social network’s problems, arguing that it systematically amplifies and rewards hateful, divisive, misleading and sometimes outright false content by putting it at the top of users’ feeds.
  • The political push raises an old question for Facebook: Why not just give users the power to turn off their feed ranking algorithms voluntarily? Would letting users opt to see every post from the people they follow, in chronological order, be so bad?
  • The documents suggest that Facebook’s defense of algorithmic rankings stems not only from its business interests, but from a paternalistic conviction, backed by data, that its sophisticated personalization software knows what users want better than the users themselves
  • Since 2009, three years after it launched the news feed, Facebook has used software that predicts which posts each user will find most interesting and places those at the top of their feeds while burying others. That system, which has evolved in complexity to take in as many as 10,000 pieces of information about each post, has fueled the news feed’s growth into a dominant information source.
  • The proliferation of false information, conspiracy theories and partisan propaganda on Facebook and other social networks has led some to wonder whether we wouldn’t all be better off with a simpler, older system: one that simply shows people all the messages, pictures and videos from everyone they follow, in the order they were posted.
  • That was more or less how Instagram worked until 2016, and Twitter until 2017.
  • But Facebook has long resisted it.
  • they appear to have been informed mostly by data on user engagement, at least until recently
  • That employee, who said they had worked on and studied the news feed for two years, went on to question whether automated ranking might also come with costs that are harder to measure than the benefits. “Even asking this question feels slightly blasphemous at Facebook,” they added.
  • “Whenever we’ve tried to compare ranked and unranked feeds, ranked feeds just seem better,” wrote an employee in a memo titled, “Is ranking good?”, which was posted to the company’s internal network, Facebook Workplace, in 2018
  • In 2014, another internal report, titled “Feed ranking is good,” summarized the results of tests that found allowing users to turn off the algorithm led them to spend less time in their news feeds, post less often and interact less.
  • Without an algorithm deciding which posts to show at the top of users’ feeds, concluded the report’s author, whose name was redacted, “Facebook would probably be shrinking.”
  • there’s a catch: The setting only applies for as long as you stay logged in. When you leave and come back, the ranking algorithm will be back on.
  • What many users may not realize is that Facebook actually does offer an option to see a mostly chronological feed, called “most recent,”
  • The longer Facebook left the user’s feed in chronological order, the less time they spent on it, the less they posted, and the less often they returned to Facebook.
  • A separate report from 2018, first described by Alex Kantrowitz’s newsletter Big Technology, found that turning off the algorithm unilaterally for a subset of Facebook users, and showing them posts mostly in the order they were posted, led to “massive engagement drops.” Notably, it also found that users saw more low-quality content in their feeds, at least at first, although the company’s researchers were able to mitigate that with more aggressive “integrity” measures.
  • Nick Clegg, the company’s vice president of global affairs, said in a TV interview last month that if Facebook were to remove the news feed algorithm, “the first thing that would happen is that people would see more, not less, hate speech; more, not less, misinformation; more, not less, harmful content. Why? Because those algorithmic systems precisely are designed like a great sort of giant spam filter to identify and deprecate and downgrade bad content.”
  • because the algorithm has always been there, Facebook users haven’t been given the time or the tools to curate their feeds for themselves in thoughtful ways. In other words, Facebook has never really given a chronological news feed a fair shot to succeed
  • Some critics say that’s a straw-man argument. Simply removing automated rankings for a subset of users, on a social network that has been built to rely heavily on those systems, is not the same as designing a service to work well without them,
  • Ben Grosser, a professor of new media at University of Illinois at Urbana-Champaign. Those users’ feeds are no longer curated, but the posts they’re seeing are still influenced by the algorithm’s reward systems. That is, they’re still seeing content from people and publishers who are vying for the likes, shares and comments that drive Facebook’s recommendati
  • “My experience from watching a chronological feed within a social network that isn’t always trying to optimize for growth is that a lot of these problems” — such as hate speech, trolling and manipulative media — “just don’t exist.”
  • Facebook has not taken an official stand on the legislation that would require social networks to offer a chronological feed option, but Clegg said in an op-ed last month that the company is open to regulation around algorithms, transparency, and user controls.Twitter, for its part, signaled potential support for the bills.
  • “I think users have the right to expect social media experiences free of recommendation algorithms,” Maréchal added. “As a user, I want to have as much control over my own experience as possible, and recommendation algorithms take that control away from me.”
  • “Only companies themselves can do the experiments to find the answers. And as talented as industry researchers are, we can’t trust executives to make decisions in the public interest based on that research, or to let the public and policymakers access that research.”
  • ns.
Javier E

Greta Thunberg: 'I really see the value of friendship. Apart from the climate, almost n... - 0 views

  • Despite the climate crisis deepening by the day, Greta Thunberg has learned how to be happy.
  • Thunberg is now 18 years old and campaigning as ferociously as ever, while living in her own apartment (where she is speaking from), hanging out with friends and having fun. She is turning into the kind of young woman that neither she nor her parents could have ever envisaged.
  • At the age of 11 she fell into a deep depression and stopped eating and talking. Why does she think she was so unhappy? “One of the reasons was I couldn’t wrap my head around the fact that people didn’t seem to care about anything, that everyone just cared about themselves rather than everything that was happening with the world. And being an oversensitive child with autism, it was definitely something I thought about a lot, and it made me sad.”
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  • Was it also because she had been bullied at school? “Yeah, to some extent.” I ask if she literally stopped talking. “I spoke to my parents, my sister and a bit to my teacher,” she says. Why did she stop? “I don’t know. I just couldn’t.”
  • The only aspiration he had for Greta back then was for her to get better. As for himself, he knew little about the climate crisis, wasn’t convinced by what he did know and just wanted to get a nice big car – an SUV or pick-up truck. Over time, Greta changed his mind.
  • “The way she got us interested was a bit by force. She hijacked us. She started turning off lights. She cut the electricity bill in half.” He laughs. “She’d say, ‘Why have you got the lights on in this room, you’re not even in here?’ and I’d say, ‘Because we live in a country where it’s dark all the time and it makes me feel nice’ and she’d say, ‘Why? It doesn’t make any sense.’ Of course, she was right.”
  • Did he get pissed off with her? “Oh hell, yeah. She can be very, very, very annoying. But because we were in this crisis we had to react, so we became aware and began to do stuff for the environment, but not because we wanted to save the environment; we did it to save our child.”
  • By the time she was ready to return to school (initially a specialist autism school, then grammar school), she had been diagnosed with Asperger’s, obsessive compulsive disorder and selective mutism. Thunberg says the diagnosis came as a relief. “When I felt the most sad, I didn’t know that I had autism. I just thought, I don’t want to be like this. The diagnosis was almost only positive for me. It helped me get the support I needed and made me understand why I was like this.”
  • Does she feel guilty about stymying her mother’s career? She seems surprised by the question. “It was her choice. I didn’t make her do anything. I just provided her with the information to base her decision on.” At times like this you can see how unyielding she is – while it’s the source of her strength, you can imagine just how tough it may have been for her parents. “Of course, you could argue one person’s career is not more important than the climate, but to her it was a very big thing,” she says.
  • She describes her autism as her superpower. I ask why. “A lot of people with autism have a special interest that they can sit and do for an eternity without getting bored. It’s a very useful thing sometimes. Autism can be something that holds you back, but if you get to the right circumstance, if you are around the right people, if you get the adaptations that you need and you feel you have a purpose, then it can be something you can use for good. And I think that I’m doing that now.”
  • she says, she’s got loads of hobbies. “I also do a lot of jigsaw puzzles. The biggest was 3,000 pieces, but that didn’t fit on the table so it was very complicated to finish. And I also spend time with my two dogs [a golden retriever and black labrador] and talk lots to friends. We are very silly. Maybe people have an idea that climate activists are serious, but that’s not the case.” She hiccups another giggle.
  • Do you really speak to your climate activist friends every day? “Yes, many times a day.” Do you have parties? “Since we are spread all over the world it’s hard to do that, but we have Zoom calls and movie nights online and lots of chats where we just spam each other.”
  • She says she can’t think of a single politician who has impressed her. “Nobody has surprised me.” What about, say, New Zealand prime minister Jacinda Ardern, who said that the climate crisis was a matter of “life or death” at the June launch of her new roadmap to control global heating? She looks sceptical. “It’s funny that people believe Jacinda Ardern and people like that are climate leaders. That just tells you how little people know about the climate crisis.” Why? “Obviously the emissions haven’t fallen. It goes without saying that these people are not doing anything.” In April, it was revealed that New Zealand’s greenhouse-gas emissions had increased by 2% in 2019.
  • When she didn’t have friends, did she want them? “I think I did, but I didn’t have the courage to get friends,” she says. “Now, when I have got many friends, I really see the value of friendship. Apart from the climate, almost nothing else matters. In your life, fame and your career don’t matter at all when you compare them with friendship.”
  • She believes the reason that so many autistic people have become climate activists is because they cannot avert their gaze – they have a compulsion to tell the truth as they see it. “I know lots of people who have been depressed, and then they have joined the climate movement or Fridays for Future and have found a purpose in life and found friendship and a community that they are welcome in.”
  • So the best thing that has come out of your activism has been friendship? “Yes,” she says. And now there is no mistaking her smile. “Definitely. I am very happy now.”
Javier E

Shanghai's Omicron Outbreak Corners Chinese Leader - WSJ - 0 views

  • China’s top leaders believe that confining residents to their homes during outbreaks is the most effective way to keep death rates low and avoid overwhelming the country’s healthcare system.
  • Wu Zunyou, chief epidemiologist at the Chinese Center for Disease Control and Prevention, said at a public forum in November that China would have had about 260 million Covid-19 cases and more than three million deaths if it had adopted looser restrictions similar to those in the U.S. and U.K.
  • China has reported fewer than 260,000 cases and less than 5,000 deaths, compared with 80 million confirmed cases and nearly a million deaths in the U.S.
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  • The economic and social costs of the Chinese strategy have climbed with the rise of more easily transmitted variants. Retail sales, tourism and manufacturing have suffered from residential lockdowns, business closures and travel bans. A population that largely supported zero-Covid measures early on has tired of tight limits on the routines of daily life.
  • Her food is running low, she said. On Monday, Ms. Wang got her first food delivery from the government: two zucchini, a carton of milk, 10 sausages, noodles and a can of Spam. “As someone who hasn’t been infected by the virus, my biggest question is, ‘How long do we have to endure such lack of freedom?’ ” she said.
  • Before the latest outbreak, Mr. Xi and other top officials saw Shanghai as a model for China’s long-term goal of living with the virus, according to the people close to government decision-making. 
  • Shanghai, run by a close ally of Mr. Xi, never had serious problems. The few cases that had surfaced in the past two years were secured with limited apartment and neighborhood closures. Unlike the rest of China, mask-wearing wasn’t widely adopted by city residents.
  • in undisclosed comments to members of the Politburo Standing Committee, Mr. Xi made clear that China couldn’t back down from its stringent Covid approach, even if it meant slower economic growth, according to a person close to decision-making who was briefed on the remarks.
  • Then an influx of visitors arrived from Hong Kong, hoping to escape an outbreak there. Many stayed at a Shanghai hotel where officials say the virus spread in early March to the staff and beyond. At the time, city authorities said wide-ranging lockdowns wouldn’t be necessary.
  • A few days later, Shanghai initiated a two-stage lockdown. Speaking at a teleconference with other infectious-disease experts around that time, Mr. Wu, China CDC’s chief epidemiologist, said Shanghai didn’t act decisively enough in the latest outbreak and missed its chance to control the outbreak,
  • In Shanghai, people with Covid-19 are confined to home, and access to medical care for those with other illnesses has been limited. Food deliveries, arranged by local authorities, have been delayed in some neighborhoods, according to interviews with more than a dozen residents.
  • Local officials have reported no Covid-related fatalities. The Journal learned that at least two elder-care hospitals have been battling an outbreak, with more than 20 deaths at one of the facilities.
  • Thousands of users of Weibo, China’s Twitter-like social media platform, have shared stories of people with life-threatening illnesses such as cancer unable to get treatment, adding to citywide feelings of helplessness.
  • “Fighting all the previous variants was like putting out a forest fire, it can be done,” said Michael Osterholm, director of the Center for Infectious Disease Research and Policy at the University of Minnesota. “But Omicron is like the wind. How do you stop the wind?”
Javier E

An Unholy Alliance Between Ye, Musk, and Trump - The Atlantic - 0 views

  • Musk, Trump, and Ye are after something different: They are all obsessed with setting the rules of public spaces.
  • An understandable consensus began to form on the political left that large social networks, but especially Facebook, helped Trump rise to power. The reasons were multifaceted: algorithms that gave a natural advantage to the most shameless users, helpful marketing tools that the campaign made good use of, a confusing tangle of foreign interference (the efficacy of which has always been tough to suss out), and a basic attentional architecture that helps polarize and pit Americans against one another (no foreign help required).
  • The misinformation industrial complex—a loosely knit network of researchers, academics, journalists, and even government entities—coalesced around this moment. Different phases of the backlash homed in on bots, content moderation, and, after the Cambridge Analytica scandal, data privacy
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  • the broad theme was clear: Social-media platforms are the main communication tools of the 21st century, and they matter.
  • With Trump at the center, the techlash morphed into a culture war with a clear partisan split. One could frame the position from the left as: We do not want these platforms to give a natural advantage to the most shameless and awful people who stoke resentment and fear to gain power
  • On the right, it might sound more like: We must preserve the power of the platforms to let outsiders have a natural advantage (by stoking fear and resentment to gain power).
  • They embrace a shallow posture of free-speech maximalism—the very kind that some social-media-platform founders first espoused, before watching their sites become overrun with harassment, spam, and other hateful garbage that drives away both users and advertisers
  • Crucially, both camps resent the power of the technology platforms and believe the companies have a negative influence on our discourse and politics by either censoring too much or not doing enough to protect users and our political discourse.
  • one outcome of the techlash has been an incredibly facile public understanding of content moderation and a whole lot of culture warring.
  • the political world realized that platforms and content-recommendation engines decide which cultural objects get amplified. The left found this troubling, whereas the right found it to be an exciting prospect and something to leverage, exploit, and manipulate via the courts
  • Each one casts himself as an antidote to a heavy-handed, censorious social-media apparatus that is either captured by progressive ideology or merely pressured into submission by it. But none of them has any understanding of thorny First Amendment or content-moderation issues.
  • Musk and Ye aren’t so much buying into the right’s overly simplistic Big Tech culture war as they are hijacking it for their own purposes; Trump, meanwhile, is mostly just mad
  • for those who can hit the mark without getting banned, social media is a force multiplier for cultural and political relevance and a way around gatekeeping media.
  • Musk, Ye, and Trump rely on their ability to pick up their phones, go direct, and say whatever they wan
  • the moment they butt up against rules or consequences, they begin to howl about persecution and unfair treatment. The idea of being treated similarly to the rest of a platform’s user base
  • is so galling to these men that they declare the entire system to be broken.
  • they also demonstrate how being the Main Character of popular and political culture can totally warp perspective. They’re so blinded by their own outlying experiences across social media that, in most cases, they hardly know what it is they’re buying
  • These are projects motivated entirely by grievance and conflict. And so they are destined to amplify grievance and conflict
Javier E

AI is already writing books, websites and online recipes - The Washington Post - 0 views

  • Experts say those books are likely just the tip of a fast-growing iceberg of AI-written content spreading across the web as new language software allows anyone to rapidly generate reams of prose on almost any topic. From product reviews to recipes to blog posts and press releases, human authorship of online material is on track to become the exception rather than the norm.
  • Semrush, a leading digital marketing firm, recently surveyed its customers about their use of automated tools. Of the 894 who responded, 761 said they’ve at least experimented with some form of generative AI to produce online content, while 370 said they now use it to help generate most if not all of their new content, according to Semrush Chief Strategy Officer Eugene Levin.
  • What that may mean for consumers is more hyper-specific and personalized articles — but also more misinformation and more manipulation, about politics, products they may want to buy and much more.
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  • As AI writes more and more of what we read, vast, unvetted pools of online data may not be grounded in reality, warns Margaret Mitchell, chief ethics scientist at the AI start-up Hugging Face
  • “The main issue is losing track of what truth is,” she said. “Without grounding, the system can make stuff up. And if it’s that same made-up thing all over the world, how do you trace it back to what reality is?”
  • a raft of online publishers have been using automated writing tools based on ChatGPT’s predecessors, GPT-2 and GPT-3, for years. That experience shows that a world in which AI creations mingle freely and sometimes imperceptibly with human work isn’t speculative; it’s flourishing in plain sight on Amazon product pages and in Google search results.
  • “If you have a connection to the internet, you have consumed AI-generated content,” said Jonathan Greenglass, a New York-based tech investor focused on e-commerce. “It’s already here.
  • “In the last two years, we’ve seen this go from being a novelty to being pretty much an essential part of the workflow,”
  • the news credibility rating company NewsGuard identified 49 news websites across seven languages that appeared to be mostly or entirely AI-generated.
  • The sites sport names like Biz Breaking News, Market News Reports, and bestbudgetUSA.com; some employ fake author profiles and publish hundreds of articles a day, the company said. Some of the news stories are fabricated, but many are simply AI-crafted summaries of real stories trending on other outlets.
  • Ingenio, the San Francisco-based online publisher behind sites such as horoscope.com and astrology.com, is among those embracing automated content. While its flagship horoscopes are still human-written, the company has used OpenAI’s GPT language models to launch new sites such as sunsigns.com, which focuses on celebrities’ birth signs, and dreamdiary.com, which interprets highly specific dreams.
  • Ingenio used to pay humans to write birth sign articles on a handful of highly searched celebrities like Michael Jordan and Ariana Grande, said Josh Jaffe, president of its media division. But delegating the writing to AI allows sunsigns.com to cheaply crank out countless articles on not-exactly-A-listers
  • In the past, Jaffe said, “We published a celebrity profile a month. Now we can do 10,000 a month.”
  • It isn’t just text. Google users have recently posted examples of the search engine surfacing AI-generated images. For instance, a search for the American artist Edward Hopper turned up an AI image in the style of Hopper, rather than his actual art, as the first result.
  • Jaffe said he isn’t particularly worried that AI content will overwhelm the web. “It takes time for this content to rank well” on Google, he said — meaning that it appears on the first page of search results for a given query, which is critical to attracting readers. And it works best when it appears on established websites that already have a sizable audience: “Just publishing this content doesn’t mean you have a viable business.”
  • Google clarified in February that it allows AI-generated content in search results, as long as the AI isn’t being used to manipulate a site’s search rankings. The company said its algorithms focus on “the quality of content, rather than how content is produced.”
  • Reputations are at risk if the use of AI backfires. CNET, a popular tech news site, took flack in January when fellow tech site Futurism reported that CNET had been using AI to create articles or add to existing ones without clear disclosures. CNET subsequently investigated and found that many of its 77 AI-drafted stories contained errors.
  • But CNET’s parent company, Red Ventures, is forging ahead with plans for more AI-generated content, which has also been spotted on Bankrate.com, its popular hub for financial advice. Meanwhile, CNET in March laid off a number of employees, a move it said was unrelated to its growing use of AI.
  • BuzzFeed, which pioneered a media model built around reaching readers directly on social platforms like Facebook, announced in January it planned to make “AI inspired content” part of its “core business,” such as using AI to craft quizzes that tailor themselves to each reader. BuzzFeed announced last month that it is laying off 15 percent of its staff and shutting down its news division, BuzzFeed News.
  • it’s finding traction in the murkier worlds of online clickbait and affiliate marketing, where success is less about reputation and more about gaming the big tech platforms’ algorithms.
  • That business is driven by a simple equation: how much it costs to create an article vs. how much revenue it can bring in. The main goal is to attract as many clicks as possible, then serve the readers ads worth just fractions of a cent on each visit — the classic form of clickbait
  • In the past, such sites often outsourced their writing to businesses known as “content mills,” which harness freelancers to generate passable copy for minimal pay. Now, some are bypassing content mills and opting for AI instead.
  • “Previously it would cost you, let’s say, $250 to write a decent review of five grills,” Semrush’s Levin said. “Now it can all be done by AI, so the cost went down from $250 to $10.”
  • The problem, Levin said, is that the wide availability of tools like ChatGPT means more people are producing similarly cheap content, and they’re all competing for the same slots in Google search results or Amazon’s on-site product reviews
  • So they all have to crank out more and more article pages, each tuned to rank highly for specific search queries, in hopes that a fraction will break through. The result is a deluge of AI-written websites, many of which are never seen by human eyes.
  • Jaffe said his company discloses its use of AI to readers, and he promoted the strategy at a recent conference for the publishing industry. “There’s nothing to be ashamed of,” he said. “We’re actually doing people a favor by leveraging generative AI tools” to create niche content that wouldn’t exist otherwise.
  • The rise of AI is already hurting the business of Textbroker, a leading content platform based in Germany and Las Vegas, said Jochen Mebus, the company’s chief revenue officer. While Textbroker prides itself on supplying credible, human-written copy on a huge range of topics, “People are trying automated content right now, and so that has slowed down our growth,”
  • Mebus said the company is prepared to lose some clients who are just looking to make a “fast dollar” on generic AI-written content. But it’s hoping to retain those who want the assurance of a human touch, while it also trains some of its writers to become more productive by employing AI tools themselves.
  • He said a recent survey of the company’s customers found that 30 to 40 percent still want exclusively “manual” content, while a similar-size chunk is looking for content that might be AI-generated but human-edited to check for tone, errors and plagiarism.
  • Levin said Semrush’s clients have also generally found that AI is better used as a writing assistant than a sole author. “We’ve seen people who even try to fully automate the content creation process,” he said. “I don’t think they’ve had really good results with that. At this stage, you need to have a human in the loop.”
  • For Cowell, whose book title appears to have inspired an AI-written copycat, the experience has dampened his enthusiasm for writing.“My concern is less that I’m losing sales to fake books, and more that this low-quality, low-priced, low-effort writing is going to have a chilling effect on humans considering writing niche technical books in the future,”
  • It doesn’t help, he added, knowing that “any text I write will inevitably be fed into an AI system that will generate even more competition.”
  • Amazon removed the impostor book, along with numerous others by the same publisher, after The Post contacted the company for comment.
  • AI-written books aren’t against Amazon’s rules, per se, and some authors have been open about using ChatGPT to write books sold on the site.
  • “Amazon is constantly evaluating emerging technologies and innovating to provide a trustworthy shopping experience for our customers,”
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