Do you know the age profile of your staff and their retirement plans? Can you identify those staff members whose knowledge would be most keenly lost by your organisation should they leave? Who’s responsibility is the retention of knowledge?
David DeLong’s book begins with a discussion of current developments and provides examples of the types of impact experienced by companies when senior employees retire. DeLong’s studies appear solely within the USA, but nevertheless they offer examples that are deeply worrying should they be replicated elsewhere.
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