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C ities are real-time systems,  but rarely run as such.  Governance models remain  in the 20th century, while citizens  increasingly have access to 21st  century tools predicated on the  increasingly ubiquitous availability of internet, smartphones  and tablets, social media and  so on. A city's operational and  planning decisions are generally  based on snapshots and averages  rather than the ongoing monitoring, insightful visualisations,  and constant feedback loops that  contemporary information and  communications technologies  (ICT) enable. While there are  fundamental differences between  running a city and, say, running  Amazon.com, they are perhaps  fewer than has been assumed. this report outlines many of the  opportunities for cities afforded by these  contemporary technologies, indicating  how the 'smart city' approach might  fundamentally transform the way that cities  are governed, operated, interacted with and  experienced, particularly with the focus on  reducing greenhouse gas emissions and  becoming sustainable in the broadest sense,  including in economic terms, with new jobs  generated in 'green technologies' and ictrelated activities. 

"IBES is an interdisciplinary research institute that aligns research and industry interests to drive innovation in broadband applications for the benefit of society. A central feature of the Institute is the active involvement of industry through the Industry Partner Program."