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Excellent article on how companies are using Twitter. I wonder if the Zappos CEO read this article and that's why he's now on Twitter! Also, I think I now want the title Community Evangelist. That's a job title the certainly didn't exist 20 years ago!

Customize your twitter or other web background

Please Chris what does this have to do with twitter :$?? This is your second link not relevant to this group.....

For companies that choose to use Overheard, the service will scour the public Twitter stream using Summize to find when that company's name is mentioned. These tweets (Twitter messages) will then be piped into the Get Satisfaction support network. Here they can be used just as if the question were asked or the comment made on the site itself. Others can respond to these messages, and Overheard will alert the user on Twitter that their question is being answered on Get Satisfaction.

Cool listing of twitter tools.

Cool article on twitter tools and plug ins for twitter. These help us see into what can be done with twitter, the cool tool that is really a customized, unique search engine of people.

Need to expand a tinyurl to see where it takes you? Try this.