Tweddle Group Outward Mindset

Interview with Duane Boyce from Arbinger on resolving conflicts

An Arbinger case study from a Telecommunciations company.

CEO of Raytheon talking about a difficult transition & how Arbinger helped.

It is a problem because if performance management systems are poorly implemented, then they can't possibly accomplish what they are supposed to do, namely help organizations improve their overall effectiveness.  What's worse is that the way they are implemented actually often hurts an organization's overall performance.

I will be listening to the community call that discussed this topic. The questions we'd ask would be a bit different from the way we rate each other today. If you were evaluating me for example you would go to my Co-workers and ask them how well my efforts enabled them to achieve their objectives. What was my impact on them. That is what I would be reporting to you as well.

Excellent! I love the approach, and look forward to thinking about how we can incorporate it more. Although, I think that Customer Focus, Integrity, Teamwork, Our Environment and Global Perspectives all ask similar questions of us.

"I do my job, I get my results, and no one has to chase me down or manage me. Well my employees are also 'big boys and girls' and should be able to get results: I pay them top salaries, they were hired because of their competence and expertise, I trust and expect them to get things done. But when things become critical, or go wrong, no one steps up and takes responsibility and delivers results! I don't know what to do!"

Excellent article that makes crucial points about leadership!

Great video from Chip Huth - KC SWAT Team Commander

A good story about how one man applied the principles.