Great Collusion Example - 13 views

• 
  #1 Joe Bennett on 06 Jun 13

   

  Had a great example of how collusion begin presented during our class today:
  
  1. "They" Do - Drop a hot work order on us at the last minute
  2. "We" See - Inconsiderate, not caring, inflicting chaos on us, they get to go home while we're stuck here working on this, etc.
  3. "We" Do - Complain, grumble, gather allies, do the begrudgingly, etc
  4. "They" See - complaining work group, uncooperative people, not interested in serving the customer, make my life difficult, etc
  
  Which group needs to change?
  Who thinks they need to change?
  How long will this go on?

   

  <div class="cArrow"> </div><div class="cContentInner">Had a great example of how collusion begin presented during our class today: <br /> <br /> 1. "They" Do - Drop a hot work order on us at the last minute <br /> 2. "We" See - Inconsiderate, not caring, inflicting chaos on us, they get to go home while we're stuck here working on this, etc. <br /> 3. "We" Do - Complain, grumble, gather allies, do the begrudgingly, etc <br /> 4. "They" See - complaining work group, uncooperative people, not interested in serving the customer, make my life difficult, etc <br /> <br /> Which group needs to change? <br /> Who thinks they need to change? <br /> How long will this go on?</div>

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• 
  #2 Brian Suszek on 06 Jun 13

   

  Both, Neither, Until Someone Changes... We can all do better.

   

  <div class="cArrow"> </div><div class="cContentInner">Both, Neither, Until Someone Changes... We can all do better.</div>

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• 
  #3 Tina Stuart on 08 Jun 13

   

  Everyone wants the situation to change however, it most likely will not. Key is to understand those things we can and cannot control and work together to mitigate it. Open up communication lines and share the how and why of a situation and one may see more empathy.

   

  <div class="cArrow"> </div><div class="cContentInner">Everyone wants the situation to change however, it most likely will not. Key is to understand those things we can and cannot control and work together to mitigate it. Open up communication lines and share the how and why of a situation and one may see more empathy.</div>

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• 
  #4 Cassie Roth on 11 Jun 13

   

  Maybe a job shadow situation could be set up with the "leaders" in these groups. By "leaders," I mean those people who would infect their own groups with their understanding and empathy gained.

   

  <div class="cArrow"> </div><div class="cContentInner">Maybe a job shadow situation could be set up with the "leaders" in these groups. By "leaders," I mean those people who would infect their own groups with their understanding and empathy gained.</div>

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• 
  #5 Joe Bennett on 11 Jun 13

   

  That worked well in some cases with POD & Planning job shadowing each other.

   

  <div class="cArrow"> </div><div class="cContentInner">That worked well in some cases with POD & Planning job shadowing each other.</div>

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