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THE AMERICAN HOTEL & Lodging Association and its technology committee, Hospitality Technology Next Generation, recently released an updated Staff Alert Device Buyer's Guide to help hoteliers choose personal safety devices for staff and guest safety. The guide is the latest in a line of hotel industry employee and guest safety efforts, AHLA said in a statement. "Hospitality starts with maintaining a safe environment for guests and employees. Through various AHLA and AHLA Foundation safety initiatives, America's hotels are focused on doing just that," said Kevin Carey, AHLA's interim president and CEO. "Our updated employee safety device guide and comparison matrix will help hoteliers across the nation select the best devices to ensure the safety of nearly two million hotel employees." The guide, first launched in 2019 and compiled by HTNG's Staff Alert Technology Workgroup, covers devices with features like location tracking, communication options and AI-driven emergency response systems.

AAHOA IS OFFERING a free educational webinar, "Essential Training for Hotel Owners: Managing Guest Misconduct and Ensuring Safety," on July 17. The initiative follows the death of an AAHOA member after a confrontation with a guest who was asked to leave the property, AAHOA said in a statement. The association emphasized that hoteliers should assess the risks of handling confrontational situations independently and involve law enforcement when faced with potentially volatile encounters to ensure personal safety. Hemant Mistry, a 59-year-old hotel owner from Oklahoma City, was killed last month at his property.

REPRESENTATIVES OF THE U.S. hospitality industry recently rejected the New York City Council's revisions to the proposed hotel licensing bill, which include a new licensing structure, direct employment of housekeeping and maintenance staff, and a ban on subcontracting key operations. The American Hotel & Lodging Association and the Hotel Association of New York City objected to the amendments, warning of potential closures and layoffs in the city's hotel sector. The bill, known as the Hotel Safety Act, originally proposed by Councilwoman Julie Menin on July 18 and revised on Aug. 2, seeks to introduce staffing and operational mandates that AHLA considers unnecessary. "The city council's discussions regarding the Hotel Safety Act continue to exclude those who will be most affected by the legislation-hotel owners, management companies, sub-contractors and tens of thousands of hotel workers," said Kevin Carey, AHLA's interim president and CEO. "It is imperative that all stakeholders have a real seat at the table. If this is a matter of public safety and crime, as has been claimed by Councilwoman Menin and the bill's proponents, let's review the facts and statistics to see what picture they paint."

THE AMERICAN HOTEL & Lodging Association and Hospitality Technology Next Generation recently launched new safety resources to help hoteliers prevent, address and respond to battery-related fire incidents. Many of these are unknowingly caused by guests using lithium-based devices such as e-bikes, laptops and mobile phones. Lithium battery incidents-particularly from micromobility devices-have become a rising concern for hotels nationwide, AHLA said in a statement. "The safety of our guests and employees is our top priority, which is why we continuously update protocols and guidance to address emerging risks," said Rosanna Maietta, AHLA's president and CEO. "Lithium battery fire incidents are on the rise and can pose significant risks without proper education and procedures. Our new tools will help hoteliers take practical steps to protect guests and employees, while staying ahead of this growing issue."

AS COVID-19 FEARS subside, travelers are significantly less concerned about safety during travel, driving a significant rebound in travel activity, according to a survey by travel risk and crisis response provider Global Rescue. Most are vaccinated, or have recently recovered from COVID-19. The 2021 fall Global Rescue Traveler Sentiment and Safety Survey revealed that nearly 86 percent of travelers have taken domestic trips, and 42 percent have traveled internationally, since the start of the pandemic last year. The survey was conducted among more than 1,500 of the firm's current and former members between Oct. 26 to 30, 2021. "Between April and October, there's been a 74 percent jump in people taking domestic trips and an enormous 207 percent increase in individuals traveling internationally," said Dan Richards, CEO of Global Rescue and a member of the U.S. Travel and Tourism Advisory Board. According to the survey, fear of COVID-19-related quarantine or infection while traveling declined by 37 percent compared to January 2021.

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The Home2 Suites by Hilton-Richmond is open in Richmond, Indiana. It is owned by The Witness Group led by Sachin Patel, Sagar Patel and Aakash Patel as principals and executive leadership team. It is managed by Hotel Equities of Atlanta. The 100-room extended-stay hotel is near Richmond Mall, the Indiana Football Hall of Fame, and Indiana University East. Dayton International Airport. Amenities include an indoor saline pool and electric vehicle charging stations. It is pet friendly. "The hotel staff has prioritized the health and safety of patrons by implementing HE's industry leading HEalth First standards of cleanliness and safety protocol as part of the early operations training," said David Rosenberg HE's vice president of operations. "These protocols, which are above and beyond brand standards, along with the team's delivery of superior customer service will give guests complete confidence during their stay and will position the hotel as a leader in the Richmond market."

HUNDREDS OF HOSPITALITY professionals gathered at City Hall to oppose Intro 991, the "Safe Hotels Act," highlighting its detrimental effects on NYC hotels, subcontractors, and small businesses. This follows last month's protest, which drew more than 1,500 attendees. Intro 991, despite being framed as a safety measure, imposes costly mandates that threaten the survival of the city's hotels, risking over 265,000 jobs and billions in tax revenue, according to industry associations. Representatives from the American Hotel & Lodging Association and AAHOA were among the protesters. "Intro 991 targets a single industry and will inflict sweeping harm on the hotel sector, the economy, and hotel guests," said Kevin Carey, AHLA's interim president and CEO. "The bill will have devastating, unintended consequences for New York City's tourism and hospitality industries, forcing many hotels and small businesses to close. We urge the city council to reconsider and find real solutions that protect both safety and livelihoods." Since the legislation was introduced in July, AAHOA members have reached out to the council, urging them to reconsider the act. AAHOA Northeast regional director Preyas Patel, past chairwoman Jagruti Panwala, former young professional director Purvi Panwala and AAHOA member Mitesh Ahir addressed the council after the event.

Yogesh Patel, Zeshan Chaudhry, Usha Patel, Dilip Patel and Hemant Shantilal Mistry; all were killed on duty at their own hotels. In response, AAHOA is providing instructions in a webinar on how to protect hoteliers' belongings and lives. The death of Oklahoma City hotelier Mistry on June 23 following an assault by an aggressive guest in his motel parking lot, is the most recent case of Asian American hoteliers being killed in conflicts with guests. The incident sparked an industry debate, emphasizing that hoteliers must now recognize the need to protect themselves, understanding both their rights as entrepreneurs and their duties to society. Some guests believe their payment gives them license to disregard basic etiquette, leading to increased anti-social behavior and vandalism, according to experts participating in AAHOA's webinar, "Essential Training for Hotel Owners: Managing Guest Misconduct and Ensuring Safety," held on July 17. The webinar provided insights on safely handling confrontational issues in daily operations.

NEW YORK CITY Mayor Eric Adams signed the Safe Hotels Act on Nov. 4, requiring hotels across the five boroughs to obtain operating licenses. The act, sponsored by City Council Member Julie Menin, faced opposition from industry groups like AAHOA and the American Hotel and Lodging Association and was revised twice before passing. The new law, also called Intro. 0991, establishes stricter standards on safety, staffing, cleaning and licensing to enforce protections for workers and guests, according to the mayor's office. "Our top priority from day one has been to keep people safe, and that includes protecting workers and tourists at our city's hotels," Adams said. "That's why we are expanding protections for the working-class New Yorkers who run our hotels and the guests who use them. The Safe Hotels Act ensures our hotels are safe, healthy, and clean, enabling our tourism industry to thrive and create jobs. This is a win for working people, the tourism and hotel industry, and all New Yorkers."

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The Chatwal New York, a luxury hotel in Manhattan owned by the Dream Hotel Group, has reopened after temporarily closing due to the COVID-19 pandemic. The reopening comes in the wake of Broadway's return to production and the reopening of the U.S. border to vaccinated international travelers. Dream Hotel Group is led by chairman and founder Sant Singh Chatwal and Jay Stein as CEO. The 76-room hotel includes 29 suites, 14 of which have private, landscaped terraces. It also has specialty suites, such as the theater inspired Chatwal Suite with its 500-square-foot terrace. Also, the terrace of the Garden Suite includes fountains, sculptures and heat lamps and the Library Suite includes a curated book collection. "The Chatwal, New York's reopening marks the return of luxury boutique hospitality in the heart of Midtown Manhattan," said Ashish Verma, senior vice president for Dream Hotel Group's luxury division and general manager of The Chatwal New York. "Our team is committed to our guests' safety and satisfaction with superior services in a renewed world."

Studio 6 Katy, Texas, a new-build extended-stay hotel, is now open in the Houston suburb. It is owned by Sharin Patel and Ripan Modi. The 63-suite hotel was built under the new design parent company G6 Hospitality introduced last year. Nearby attractions include Rhodes Stadium and Legacy Stadium, Nelson Water Gardens and Nursery and Typhoon Texas Waterpark. The hotel also is pet friendly, and G6's recently implemented "Clean@6" cleaning and safety protocols are in effect at the new property. "Katy is a vibrant town and popular destination for business and tourism, and we are excited to partner with G6 Hospitality to bring more affordable lodging options to the area," said Modi, who also is the hotel's general manager. "We chose to open a Studio 6 because of the brand's longstanding commitment to leaving the light on for guests, which has been of even greater need for those required to continue travel during these times. Whether guests are looking to stay for an extended period or just a night or two, our goal is to make traveling affordable and accessible for all."

THE WAR IN Ukraine and lingering concerns about the COVID-19 pandemic are making some travelers nervous, according to a survey from risk and crisis response provider Global Rescue. Still, Global Rescue found that fewer people are experiencing hesitancy about travel. About 71 percent of respondents to Global Rescue's Spring 2022 Traveler Safety and Sentiment Survey said they are somewhat concerned, concerned or much more concerned about international travel since the beginning of the war in Ukraine. The remaining 29 percent said they are not concerned at all. The respondents' destinations also caused some anxiety as well as returning to travel after two years of pandemic-related travel restrictions. At the same time, 89 percent of respondents said the war in Ukraine has not changed their travel plans and 70 percent are not experiencing any re-entry to travel anxiety. An even larger majority, 84 percent, of survey takers report they are less or much less concerned about travel today compared to the beginning of the pandemic.

Phil Norman is executive vice-president of people resources and development for third-party hospitality management company Twenty Four Seven Hotels. Previously, he was chief human resources officer with Canyon Ranch where he operated human resources functions for 1,840 U.S. employees across hotels and cruise ships. Norman will provide oversight for talent management, including leadership development, organizational capability and change management in this newly created role, the company said. He also held similar positions as human resources director at the Homestead, America's oldest resort property dating to 1766, and the Arizona Biltmore Resort & Spa, where he oversaw 1,250 team members, while ensuring safety and building an inclusive environment. "With 35 years of hospitality human resources experience, Phil is the ideal candidate to take over our people resources and development team as well as provide immediate support to our on-property teams," said David Wani, CEO for Twenty Four Seven Hotels. "His performance at both the hotel and corporate levels has been amazing, creating workplaces where every associate is gratified by their work and where they feel they belong. Phil's reputation of aligning systems and processes and his focus on workplace culture create the potential for exceptional stakeholder returns and in turn support the growth of the company."

MORE ASSOCIATIONS ARE joining the American Hotel & Lodging Association in protesting the National Labor Relations Board's recently issued final ruling on the definition of joint-employer status. The ruling essentially broadens the definition to any "entity that has an employment relationship with the employees," and AAHOA, AHLA and the other associations say it could damage the current franchise business model. NLRB's new standard, issued last week, defines a joint employer to be any company that shares or codetermines one or more essential terms and conditions of employment. Those include: Wages, benefits, and other compensation. Hours of work and scheduling. The assignment of duties to be performed. The supervision of the performance of duties. Work rules and directions governing the manner, means, and methods of the performance of duties and the grounds for discipline. The tenure of employment, including hiring and discharge. Working conditions related to the safety and health of employees.

ALL FORMS OF travel are experiencing a post-pandemic resurgence, including cruises, according to a survey from risk and crisis response provider Global Rescue. Some have concerns about their destination, but most are ready to hit the seven seas. According to the Global Rescue Traveler Sentiment and Safety Survey, 30 percent of respondents were experiencing some hesitancy about where to go, or when to get back to travel after two years of pandemic-related travel restrictions. Meanwhile, 70 percent of respondents are not experiencing any re-entry to travel anxiety in general or on cruise ships, according to the survey. "Nineteen percent of survey takers say they feel safer or much safer about taking a cruise compared to last year," said Dan Richards, CEO of Global Rescue and a member of the U.S. Travel and Tourism Advisory Board at the U.S. Department of Commerce.

The Park Inn by Radisson Florence is open in Florence, South Carolina. It is owned and operated by Ankit Patel and is one of the first new-build Park Inns in the U.S. The 60-room hotel is six miles from Florence Regional Airport and near the city's downtown. Nearby attractions include the Florence Center, Francis Marion University Beaver Creek Golf Club, Timrod Park, the Florence County Museum and Darlington Raceway. Amenities include an indoor pool, a patio with fire pit and a fitness center. Radisson Hotel Groups' new Safety Protocol program has been implemented at the hotel featuring increased sanitation to prevent the spread of COVID-19.

MAJOR U.S. HOTELS firms Marriott Hotels & Resorts and Hyatt Hotels Corp. announced that they are ceasing operations in Russia due to its ongoing invasion in Ukraine. Also, AAHOA issued a statement condemning the war. The hotel companies also emphasized their efforts to ensure the safety and wellbeing of their employees and guests in both Ukraine and neighboring countries who face these 'unconscionable challenges'. "We have made the decision, effective immediately, to close our corporate office in Moscow, and pause the opening of upcoming hotels and all future hotel development and investment in Russia," Marriott said in a statement. "We have been closely monitoring the deteriorating situation in Ukraine, Russia and neighboring countries, and remain in regular contact with our teams on the ground, as we work to comply with sanctions and applicable laws. Our hotels in Russia are owned by third parties and we continue to evaluate the ability for these hotels to remain open."