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HOSPITALITY SOFTWARE PROVIDER Canary Technologies recently closed a $50 million Series C funding round to research AI guest technology in the hospitality sector, bringing its total fundraising to nearly $100 million. The company's software includes mobile check-in and checkout, tablet registration, upsells, guest messaging, Canary AI and digital tipping. The recent investment round was led by global software investor Insight Partners, who also led the company's Series B, with participation from existing investors F-Prime Capital, Thayer Ventures, Y-Combinator and Commerce Ventures, Canary said in a statement. California-based Canary is led by CEO Harman Singh Narula and President SJ Sawhney. "AI is transforming the way we live, work and travel," said Narula. "Canary is at the forefront of delivering enterprise-grade hospitality AI solutions that empower hoteliers to streamline operations, boost efficiency and elevate the guest experience, This funding milestone is a reflection of the team's hard work and the immense impact that Canary is making for hoteliers, including many of the world's largest enterprise hotel brands. We continue to see significant demand in the market for our products and are excited to extend our partnership with existing investors."

What Is Apaleo Agent Hub? APALEO, A PROPERTY management platform, recently launched Agent Hub, which it calls "the first-ever AI agent marketplace for hospitality." The platform enables industry collaboration by connecting property managers, hoteliers, developers and service providers to accelerate AI adoption. Agent Hub lets hospitality players select AI solutions suited to their needs and integrate them without costly system overhauls, Apaleo said in a statement. "Agent Hub is the next step in Apaleo's evolution-an open, collaborative space where hoteliers can create AI solutions as easily as tech-savvy developers," said Ulrich Pilau, Apaleo's CEO. "By helping accommodation providers integrate and scale AI effortlessly, Apaleo makes this technology more practical and accessible for hospitality businesses everywhere."

AS ARTIFICIAL INTELLIGENCE continues to permeate society on every level, there is a place for it in the hotel industry, AAHOA said. AI technology can improve operational efficiency and cut costs, the association said, but it must be developed and used ethically. AAHOA referenced two recent research studies, one conducted by the Conrad N. Hilton College of Global Hospitality Leadership at the University of Houston, and another by Morgan Stanley, to endorse the integration of artificial intelligence into hotels for enhanced guests' experience. The University of Houston's study explored AI's transformative impact on the industry and its acceptance among hotel guests. Meanwhile, Morgan Stanley's research report released on August 18, titled "AI for Hotels: Will the Hotel of the Future Fit in the Palm of Your Hand?" documented the benefits of hoteliers, online travel agencies and hotel brands adopting AI technology early.

THE AMERICAN HOTEL & Lodging Association and its technology committee, Hospitality Technology Next Generation, recently released an updated Staff Alert Device Buyer's Guide to help hoteliers choose personal safety devices for staff and guest safety. The guide is the latest in a line of hotel industry employee and guest safety efforts, AHLA said in a statement. "Hospitality starts with maintaining a safe environment for guests and employees. Through various AHLA and AHLA Foundation safety initiatives, America's hotels are focused on doing just that," said Kevin Carey, AHLA's interim president and CEO. "Our updated employee safety device guide and comparison matrix will help hoteliers across the nation select the best devices to ensure the safety of nearly two million hotel employees." The guide, first launched in 2019 and compiled by HTNG's Staff Alert Technology Workgroup, covers devices with features like location tracking, communication options and AI-driven emergency response systems.