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But the students also described a sense of loss.

A 15-year-old boy told me that someday he wanted to raise a family, not the way his parents are raising him (with phones out during meals and in the park and during his school sports events) but the way his parents think they are raising him — with no phones at meals and plentiful family conversation. One college junior tried to capture what is wrong about life in his generation. “Our texts are fine,” he said. “It’s what texting does to our conversations when we are together that’s the problem.”

One teacher observed that the students “sit in the dining hall and look at their phones. When they share things together, what they are sharing is what is on their phones.” Is this the new conversation? If so, it is not doing the work of the old conversation. The old conversation taught empathy. These students seem to understand each other less.

In 2010, a team at the University of Michigan led by the psychologist Sara Konrath put together the findings of 72 studies that were conducted over a 30-year period. They found a 40 percent decline in empathy among college students, with most of the decline taking place after 2000.

We’ve gotten used to being connected all the time, but we have found ways around conversation — at least from conversation that is open-ended and spontaneous, in which we play with ideas and allow ourselves to be fully present and vulnerable. But it is in this type of conversation — where we learn to make eye contact, to become aware of another person’s posture and tone, to comfort one another and respectfully challenge one another — that empathy and intimacy flourish. In these conversations, we learn who we are.

the trend line is clear. It’s not only that we turn away from talking face to face to chat online. It’s that we don’t allow these conversations to happen in the first place because we keep our phones in the landscape.

It’s a powerful insight. Studies of conversation both in the laboratory and in natural settings show that when two people are talking, the mere presence of a phone on a table between them or in the periphery of their vision changes both what they talk about and the degree of connection they feel. People keep the conversation on topics where they won’t mind being interrupted. They don’t feel as invested in each other. Even a silent phone disconnects us.

Yalda T. Uhls was the lead author on a 2014 study of children at a device-free outdoor camp. After five days without phones or tablets, these campers were able to read facial emotions and correctly identify the emotions of actors in videotaped scenes significantly better than a control group. What fostered these new empathic responses? They talked to one another. In conversation, things go best if you pay close attention and learn how to put yourself in someone else’s shoes. This is easier to do without your phone in hand. Conversation is the most human and humanizing thing that we do.

At a nightly cabin chat, a group of 14-year-old boys spoke about a recent three-day wilderness hike. Not that many years ago, the most exciting aspect of that hike might have been the idea of roughing it or the beauty of unspoiled nature. These days, what made the biggest impression was being phoneless. One boy called it “time where you have nothing to do but think quietly and talk to your friends.” The campers also spoke about their new taste for life away from the online feed. Their embrace of the virtue of disconnection suggests a crucial connection: The capacity for empathic conversation goes hand in hand with the capacity for solitude.

In solitude we find ourselves; we prepare ourselves to come to conversation with something to say that is authentic, ours. If we can’t gather ourselves, we can’t recognize other people for who they are. If we are not content to be alone, we turn others into the people we need them to be. If we don’t know how to be alone, we’ll only know how to be lonely.

we have put this virtuous circle in peril. We turn time alone into a problem that needs to be solved with technology.

People sometimes say to me that they can see how one might be disturbed when people turn to their phones when they are together. But surely there is no harm when people turn to their phones when they are by themselves? If anything, it’s our new form of being together.

But this way of dividing things up misses the essential connection between solitude and conversation. In solitude we learn to concentrate and imagine, to listen to ourselves. We need these skills to be fully present in conversation.

One start toward reclaiming conversation is to reclaim solitude. Some of the most crucial conversations you will ever have will be with yourself. Slow down sufficiently to make this possible. And make a practice of doing one thing at a time. Think of unitasking as the next big thing. In every domain of life, it will increase performance and decrease stress.

Multitasking comes with its own high, but when we chase after this feeling, we pursue an illusion. Conversation is a human way to practice unitasking.

Our phones are not accessories, but psychologically potent devices that change not just what we do but who we are. A second path toward conversation involves recognizing the degree to which we are vulnerable to all that connection offers. We have to commit ourselves to designing our products and our lives to take that vulnerability into account.

We can choose not to carry our phones all the time. We can park our phones in a room and go to them every hour or two while we work on other things or talk to other people. We can carve out spaces at home or work that are device-free, sacred spaces for the paired virtues of conversation and solitude.

Families can find these spaces in the day to day — no devices at dinner, in the kitchen and in the car.

Engineers are ready with more ideas: What if our phones were not designed to keep us attached, but to do a task and then release us? What if the communications industry began to measure the success of devices not by how much time consumers spend on them but by whether it is time well spent?

The young woman who is so clear about the seven minutes that it takes to see where a conversation is going admits that she often doesn’t have the patience to wait for anything near that kind of time before going to her phone. In this she is characteristic of what the psychologists Howard Gardner and Katie Davis called the “app generation,” which grew up with phones in hand and apps at the ready. It tends toward impatience, expecting the world to respond like an app, quickly and efficiently. The app way of thinking starts with the idea that actions in the world will work like algorithms: Certain actions will lead to predictable results.

This attitude can show up in friendship as a lack of empathy. Friendships become things to manage; you have a lot of them, and you come to them with tools

here is a first step: To reclaim conversation for yourself, your friendships and society, push back against viewing the world as one giant app. It works the other way, too: Conversation is the antidote to the algorithmic way of looking at life because it teaches you about fluidity, contingency and personality.

We have time to make corrections and remember who we are — creatures of history, of deep psychology, of complex relationships, of conversations, artless, risky and face to face.

“Friendship networks dwindle as you get older, so this is an easy and nonawkward way to meet new people,” said Sen Sugano, the development director of Grubwithus. “You have your circle of friends, of course, and the people you work with, but expanding beyond that can be hard.”

Sonar, for example, is a new mobile application that combs a user’s connections on Facebook, Twitter and Foursquare and alerts them if they have any friends in the vicinity.

the company wants to leverage the dozens, or even hundreds, of connections that many people have already made online and see if they can use those to form new, meaningful friendships.

The Internet dramatically expands the scope of potential people that we can meet.

the widespread availability of pornography via the Internet has also led to an insidious change in attitudes about sex. One study found that more than a third of Americans had visited an online porn site at least once a month

More often, we fail to spot them altogether. D

To create this lexicon, they hired actors to mime the expressions, then asked volunteers to describe their meaning, taking the majority response as the accurate one.

The camera tracks 24 "feature points" on your conversation partner's face, and software developed by Picard analyses their myriad micro-expressions, how often they appear and for how long. It then compares that data with its bank of known expressions (see diagram).

Eventually, she thinks the system could be incorporated into a pair of augmented-reality glasses, which would overlay computer graphics onto the scene in front of the wearer.

the average person only managed to interpret, correctly, 54 per cent of Baron-Cohen's expressions on real, non-acted faces. This suggested to them that most people - not just those with autism - could use some help sensing the mood of people they are talking to.

set up a company called Affectiva, based in Waltham, Massachusetts, which is selling their expression recognition software. Their customers include companies that, for example, want to measure how people feel about their adverts or movie.

it's hard to fool the machine for long

In addition to facial expressions, we radiate a panoply of involuntary "honest signals", a term identified by MIT Media Lab researcher Alex Pentland in the early 2000s to describe the social signals that we use to augment our language. They include body language such as gesture mirroring, and cues such as variations in the tone and pitch of the voice. We do respond to these cues, but often not consciously. If we were more aware of them in others and ourselves, then we would have a fuller picture of the social reality around us, and be able to react more deliberately.

develop a small electronic badge that hangs around the neck. Its audio sensors record how aggressive the wearer is being, the pitch, volume and clip of their voice, and other factors. They called it the "jerk-o-meter".

it helped people realise when they were being either obnoxious or unduly self-effacing.

y the end of the experiment, all the dots had gravitated towards more or less the same size and colour. Simply being able to see their role in a group made people behave differently, and caused the group dynamics to become more even. The entire group's emotional intelligence had increased (

Some of our body's responses during a conversation are not designed for broadcast to another person - but it's possible to monitor those too. Your temperature and skin conductance can also reveal secrets about your emotional state, and Picard can tap them with a glove-like device called the Q Sensor. In response to stresses, good or bad, our skin becomes clammy, increasing its conductance, and the Q Sensor picks this up.

Physiological responses can now even be tracked remotely, in principle without your consent. Last year, Picard and one of her graduate students showed that it was possible to measure heart rate without any surface contact with the body. They used software linked to an ordinary webcam to read information about heart rate, blood pressure and skin temperature based on, among other things, colour changes in the subject's face

In Rio de Janeiro and Sao Paolo, police officers can decide whether someone is a criminal just by looking at them. Their glasses scan the features of a face, and match them against a database of criminal mugshots. A red light blinks if there's a match.

Thad Starner at Georgia Institute of Technology in Atlanta wears a small device he has built that looks like a monocle. It can retrieve video, audio or text snippets of past conversations with people he has spoken with, and even provide real-time links between past chats and topics he is currently discussing.

The US military has built a radar-imaging device that can see through walls to capture 3D images of people and objects beyond.

More and more of us are sedentary, spending most of our time indoors. We eat industrial food much altered from its natural sources, and there is reason for concern about how our changed eating habits are affecting our brain activity and our moods. We are deluged by an unprecedented overload of information and stimulation in this age of the Internet, email, mobile phones, and multimedia, all of which favor social isolation and certainly affect our emotional (and physical) health.

e we are gathering scientific evidence for the benefits of living close to nature, not simply for enjoying its beauty or getting spiritual sustenance but for keeping our brains and nervous systems in good working order.

It may seem baffling, but the explanation is simple: the human body was never designed for the modern postindustrial environment.”

I believ

Human beings evolved to thrive in natural environments and in bonded social groups. Few of us today can enjoy such a life and the emotional equilibrium it engenders, but our genetic predisposition for it has not changed.

Possibly, the deterioration of emotional well-being characteristic of contemporary urban life represents a cumulative effect of lifestyle changes that have been occurring over many years, an effect that is now suddenly obvious.

Not only do we suffer from nature deficit, we are experiencing information surfeit. Many people today spend much of their waking time surfing the Internet, texting and talking on mobile phones, attending to email, watching television, and being stimulated by other new media—experiences never available until now.

The allure of synthetic entertainment—television, the Internet—is eerily reminiscent of the false promise of industrial food. It seems like a distillation of the good aspects of a social life, always entertaining yet easy to abandon when it becomes tedious or challenging. But, like junk food, it is ultimately unsatisfying and potentially harmful. Our brains, genetically adapted to help us negotiate a successful course through complex, changing, and often hazardous natural environments, are suddenly confronted with an overload of information and stimulation independent of physical reality.

the more you use it, the more it remembers, paying attention to repeated words, the structure of your sentences and tone.

All of which is fine, except that it turns the notion of the guiltless autocorrect on its head. These days, autocorrections are likely to tell the person on the receiving end something about you.

a digital consultant, has a colleague named Aran with whom she texts regularly. Yet even though his name is saved in her contacts list, to the iPhone he is simply “Arab Aran.” Bridget Todd, a social media editor at MSNBC, has on more than one occasion referred to a friend (“Whitney”) as “Whitey.” (Ms. Todd is African-American.)

Kathrin Lausch, a film and television producer, described texting with a director after a difficult shoot that involved a woman in a bathtub. “Hey, why don’t you masturbatemarinate| over the boards and get back to me tomorrow,” she told him. She did not notice until the next day, when he told her that he loved “how Europeans are so sexually free.” (She is from Germany.)

“We told users something that wasn’t true. I’m definitely not hiding from that fact,” said Mr. Rudder, OKCupid’s president. But he said the tests were done to determine how people can get the most from the site. “People come to us because they want the website to work, and we want the website to work.

when the site obscured all profile photos one day, users engaged in more meaningful conversations, exchanged more contact details and responded to first messages more often. They got to know each other. But when pictures were reintroduced on the site, many of those conversations stopped cold.

“At one point, I heard someone screaming, and it wasn’t until I felt the hands of one of the friendlier guards on my face, trying to revive me, that I realised the screams were my own.”

We’ve known for a while that isolation is physically bad for us. Chronically lonely people have higher blood pressure, are more vulnera

In the 1950s and 1960s, China was rumoured to be using solitary confinement to “brainwash” American prisoners captured during the Korean War, and the US and Canadian governments were all too keen to try it out.

What’s the most important element in shaping the college experience?

who meets whom, and when

So what should students do to get more out of college?

As a freshman, live in one of the old-fashioned dorms with the long hallways, multiple roommates and communal bathroom, where you’ll have to bump into a lot of different people every day.

In choosing classes, pick the teacher over the topic.

Try to get to know a lot of people your first year, when everyone is looking for friends.

It helps to join a large high-contact activity, like a sports team or choir

it only takes two or three close friends and one or two great professors to have a fulfilling college experience

should students take as many small classes as they can get into?

Small classes are great. But most colleges also have some wonderful very large classes

What should colleges do to make students’ experiences better?

things that give the biggest payoff for the least effort

What do colleges do that doesn’t improve the experience?

Strategic plans.

It summarized and condemned the scientific and medical fraud that the British researcher Andrew Wakefield perpetrated. Years earlier, he had falsely linked the measles, mumps, and rubella (MMR) vaccine to autism. The editorial lamented that “the damage to public health continues, fuelled by unbalanced media reporting and an ineffective response from government, researchers, journals, and the medical profession.”

Reporters also seek to ensure that viewers, listeners, or readers understand that measles can afflict a victim more powerfully than does a mere passing ailment.

Measles doesn’t spread in most U.S. communities because people are protected by “herd immunity,” meaning that 92% to 94% of the population is vaccinated or immune. That level of protection makes it hard for one case of measles to spread even from one unvaccinated person to another without direct contact.

a study that “found that only 51 percent of Americans were confident that vaccines are safe and effective, which is similar to the proportion who believe that houses can be haunted by ghosts.”

In some parts of California, resistance to vaccinations including the MMR shot is stronger than ever, despite cases of measles hitting five US states.

“Vaccines are a great idea, but they are poisoning us, adding things that kick in later in life so they can sell us more drugs.”

Health professionals say those claims are unfounded or vastly overstated.

“the anti-vaccination movement is fueled by an over-privileged group of rich people grouped together who swear they won’t put any chemicals in their kids (food or vaccines or whatever else), either because it’s trendy to be all-natural or they don’t understand or accept the science of vaccinations. Their science denying has been propelled further by celebrities

the outbreak “should worry and enrage the public.” It indicted the anti-vaxxers’ “ignorant and self-absorbed rejection of science” and declared, “Getting vaccinated is good for the health of the inoculated person and also part of one’s public responsibility to help protect the health of others.”

“It’s wrong,” the editors emphasized, “to allow public health to be threatened while everyone else waits for these science-denying parents to open their eyes.”

“It’s because these people are highly educated and they get on the Internet and read things and think they can figure things out better than their physician.”

linked vaccination opposition to the “political left, which has long been suspicious of the lobbying power of the pharmaceutical industry and its influence on government regulators, and also the fringe political right, which has at different times seen vaccination, fluoridisation and other public-health initiatives as attempts by big government to impose tyrannical limits on personal freedom.”

Attempts to increase concerns about communicable diseases or correct false claims about vaccines may be especially likely to be counterproductive.

“attempting balance by giving vaccine skeptics and pro-vaccine advocates equal weight in news stories leads people to believe the evidence for and against vaccination is equally strong.”

A recent edition of the Washington Post carried a letter defending anti-vaxxers as “people who generally are pro-science and highly educated, who have high incomes and who have studied this issue carefully before coming to the conclusion that the risk to their children is greater than the slim possibility of contracting a childhood disease that [in many cases leaves] little or no residual consequences.”

anecdotal evidence suggests that some journalists, rather than omitting anti-vaxxers’ views, prefer to expose them and then oppose them.

“unwarranted fear . . . an assault on one of the greatest public-health inventions in world history.”

“The Apple Watch is the most personal device we have ever created,” he said. “It’s not just with you, it’s on you.”

From here on out, there is no down time, and no excuses for reality escapes. You are connected, 24/7.

There is some evidence that heavy smartphone use makes you dumber. The theory is that a having the world at the other end of a mobile search makes for lazy minds, while people who depend less on their devices develop more analytical skills.

Add to this concerns about privacy: that the watch is a tracking device, which sends all your personal information to a central database — a corporate control center that already knows far too much about the preferences and habits of smartphone users.

Western philosophy thus sprang from a dualism between the intellectual senses, crowned by sight, and the lower “animal” senses, stigmatized by touch.

opto-centrism prevailed for over 2,000 years, culminating in our contemporary culture of digital simulation and spectacle. The eye continues to rule in what Roland Barthes once called our “civilization of the image.” The world is no longer our oyster, but our screen.

our current technology is arguably exacerbating our carnal alienation. While offering us enormous freedoms of fantasy and encounter, digital eros may also be removing us further from the flesh

The move toward excarnation is apparent in what is becoming more and more a fleshless society. In medicine, “bedside manner” and hand on pulse has ceded to the anonymous technologies of imaging in diagnosis and treatment. In war, hand-to-hand combat has been replaced by “targeted killing” via remote-controlled drones.

certain cyber engineers now envisage implanting transmission codes in brains so that we will not have to move a finger — or come into contact with another human being — to get what we want.

We need to return from head to foot, from brain to fingertip, from iCloud to earth. To close the distance, so that eros is more about proximity than proxy. So that soul becomes flesh, where it belongs. Such a move, I submit, would radically alter our “sense” of sex in our digital civilization. It would enhance the role of empathy, vulnerability and sensitivity in the art of carnal love, and ideally, in all of human relations. Because to love or be loved truly is to be able to say, “I have been touched.”

At the same time, the rise in protective committees and procedures (like trigger warnings) ensure that students will not be confronted with course materials that might upset them (even classics like Ovid’s “Metamorphoses” and “The Adventures of Huckleberry Finn”).

universities like Yale have given in to the implicit notion that they should provide the equivalent of the home environment.

But college is a different kind of community than a family, and its primary job is education of the student and adaptation to independent community living.

To prepare for increased autonomy and responsibility, college needs to be a time of exploration and experimentation. This process entails “trying on” new ways of thinking about oneself both intellectually and personally, which is possible only if a certain degree of freedom is allowed.

While we should provide “safe spaces” within colleges for marginalized groups, we must also make it safe for all community members to express opinions and challenge majority views. Intellectual growth and flexibility are fostered by rigorous debate and questioning.

It is not surprising that young people are prone to lash out, particularly when there are sociologic reasons to do so. Our generation rallied around clear issues: the war in Vietnam and governmentally sanctioned discrimination based on race and gender. ISIS, Newtown, a changing economy with fewer good jobs and stable career paths create anxiety without generating a unifying moral vision

The encroachment of behavioral guidelines into the social and even intellectual spheres comes at a cost. Every college discussion about community values, social climate and behavior should also include recognition of the developmental importance of student autonomy and self-regulation, of the necessary tension between safety and self-discovery.

The data hit the fan, at which point Green distanced himself from the survey and called for the Science article to be retracted. The professor even told Retraction Watch, the website that broke the story, that all he'd really done was help LaCour write up the findings.

Science magazine didn't shoulder any blame, either. In a statement, editor in chief Marcia McNutt said the magazine was essentially helpless against the depredations of a clever hoaxer: "No peer review process is perfect, and in fact it is very difficult for peer reviewers to detect artful fraud."

This is, unfortunately, accurate. In a scientific collaboration, a smart grad student can pull the wool over his adviser's eyes - or vice versa. And if close collaborators aren't going to catch the problem, it's no surprise that outside reviewers dragooned into critiquing the research for a journal won't catch it either. A modern science article rests on a foundation of trust.

If the process can't catch such obvious fraud - a hoax the perpetrators probably thought wouldn't work - it's no wonder that so many scientists feel emboldened to sneak a plagiarised passage or two past the gatekeepers.

Major peer-review journals tend to accept big, surprising, headline-grabbing results when those are precisely the ones that are most likely to be wrong.

Despite the artful passing of the buck by LaCour's senior colleague and the editors of Science magazine, affairs like this are seldom truly the product of a single dishonest grad student. Scientific publishers and veteran scientists - even when they don't take an active part in deception - must recognise that they are ultimately responsible for the culture producing the steady drip-drip-drip of falsification, exaggeration and outright fabrication eroding the discipline they serve.

In 2014, according to the F.B.I., anti-Muslim hate crimes represented 16.3 percent of the total of 1,092 reported offenses. Anti-Semitism still led the way as a motive for hate crimes, at 58.2 percent.

Hate crimes may seem chaotic and unpredictable, a consequence of random neurons that happen to fire in the brains of a few angry young men. But we can explain some of the rise and fall of anti-Muslim hate crimes just based on what people are Googling about Muslims.

If our model is right, Islamophobia and thus anti-Muslim hate crimes are currently higher than at any time since the immediate aftermath of the Sept. 11 attacks.

How can these Google searches track Islamophobia so well? Who searches for “I hate Muslims” anyway?We often think of Google as a source from which we seek information directly, on topics like the weather, who won last night’s game or how to make apple pie. But sometimes we type our uncensored thoughts into Google, without much hope that Google will be able to help us. The search window can serve as a kind of confessional.

It is not just that hatred against Muslims is extremely high today. It’s that it’s exceptional compared with prejudice against every other group in the United States.

“If someone is willing to say ‘I hate them’ or ‘they disgust me,’ we know that those emotions are as good a predictor of behavior as actual intent,” said Susan Fiske, a social psychologist at Princeton

Google searches seem to suffer from selection bias: Instead of asking a random sample of Americans how they feel, you just get information from those who are motivated to search. But this restriction may actually help search data predict hate crimes.

“Google searches answer a different question: What do people excited enough by an issue to comment on it think and believe about it? The answer to this question, just because it is unrepresentative of the public as a whole, may be a better bet to predict hate crimes.”

While the vast majority of Muslim Americans won’t be victims of hate crimes, few escape the “constant sense of fear and paranoia” that they or their loved ones might be next, said Rana Ibrahem

What about the other side of the coin — compassion and understanding? Do they stand a chance against hate?Searches for information about Islam and Muslims did rise after the attacks in Paris and San Bernardino. Yet they rose far less than searches for hate did. “Who is Muhammad?” “what do Muslims believe?” and “what does the Quran say?” for instance, were no match for intolerance.

Google searches expressing moods, rather than looking for information, represent a tiny sample of everyone who is actually thinking those thoughts.

The search data also tells us that changes in Americans’ policy concerns have been dramatic. They happened, quite literally, within minutes of the terror attacks.Before the Paris attacks, 60 percent of Americans’ searches that took an obvious view of Syrian refugees saw them positively, asking how they could “help,” “volunteer” or “aid.” The other 40 percent were negative and mostly expressed skepticism about security. After Paris, however, the share of people opposed to refugees rose to 80 percent.

One idea might be to increase cultural integration. This is based on the “contact hypothesis”: If more Americans have Muslim neighbors, they will learn not to harbor irrational hate. We did not find support for this in the data — in fact, we found evidence for the opposite.

That’s evidence for the dominance of the “racial threat” hypothesis, which predicts that proximity breeds tension, not trust.

Another solution might be for leaders to talk about the importance of tolerance and the irrationality of hatred, as President Obama did in his Oval Office speech last Sunday night. He asked Americans to reject discrimination and religious tests for immigration. The reactions to his speech offer an excellent opportunity to see what works and what doesn’t work.

There was one line, however, that did trigger the type of response Mr. Obama might have wanted. He said, “Muslim Americans are our friends and our neighbors, our co-workers, our sports heroes and yes, they are our men and women in uniform, who are willing to die in defense of our country.”After this line, for the first time in more than a year, the top Googled noun after “Muslim” was not “terrorists,” “extremists” or “refugees.” It was “athletes,” followed by “soldiers.” And, in fact, “athletes” kept the top spot for a full day afterward.

On the whole, though, the response to the president’s speech shows that appealing to the better angels of an angry mob will most likely just backfire.

Language is an essential — perhaps the essential — marker of our species. We learn in and through natural languages; we develop our most fundamental cognitive skills by speaking and hearing languages; and we ultimately assume our identities as human beings and members of communities by exercising those languages

Our profound and impressive ability to create complex tools with which to manipulate our environments is secondary to our ability to conceptualize and communicate about those environments in natural languages.

Natural languages aren’t just more complex versions of the algorithms with which we teach machines to do tasks; they are also the living embodiments of our essence as social animals.

We express our love and our losses, explore beauty, justice and the meaning of our existence, and even come to know ourselves all though natural languages.

we are fundamentally limited in how much we can know about another’s thoughts and feelings, and that this limitation and the desire to transcend it is essential to our humanity

or us humans, communication is about much more than getting information or following instructions; it’s about learning who we are by interacting with others.

. The firms’ employees, who often overlap, had contact in 2014 and 2015 with executives from Lukoil, the Russian oil giant.

Lukoil was interested in how data was used to target American voters, according to two former company insiders who said there were at least three meetings with Lukoil executives in London and Turkey.

Cambridge Analytica also included extensive questions about Russia’s president, Vladimir V. Putin, in surveys it was carrying out in American focus groups in 2014. It is not clear what — or which client — prompted the line of questioning, which asked for views on topics ranging from Mr. Putin’s popularity to Russian expansionism.

On two promotional documents obtained by The New York Times, SCL said it did business in Russia. In both documents, the country is highlighted on world maps that specify the location of SCL clients, with one of the maps noting that the clients were for the firm’s elections division. In a statement, SCL said an employee had done “commercial work” about 25 years ago “for a private company in Russia.”

Asked about the Russian oil company, a spokesman for SCL said that in 2014 the firm’s commercial division “discussed helping Lukoil Turkey better engage with its loyalty-card customers at gas stations.” The spokesman said SCL was not ultimately hired.

But Christopher Wylie, who helped found Cambridge Analytica and develop the company’s voter-profiling technology, said Lukoil showed interest in how the company used data to tailor messaging to American voters.

“I remember being super confused,” said Mr. Wylie, who took part in one of the Lukoil meetings.“I kept asking Alexander, ‘Can you explain to me what they want?’” he said, referring to Mr. Nix. “I don’t understand why Lukoil wants to know about political targeting in America.”

“We’re sending them stuff about political targeting — they then come and ask more about political targeting,” Mr. Wylie said, adding that Lukoil “just didn’t seem to be interested” in how the techniques could be used commercially.

A second person familiar with the discussions backed up Mr. Wylie’s account, but spoke on the condition of anonymity because of a confidentiality agreement.

Though Lukoil is not state-owned, it depends on Kremlin support, and its chief executive, Vagit Alekperov, has met with Mr. Putin on a number of occasions. Reuters reported last year that Lukoil and other companies received instructions from the state energy ministry on providing news stories favorable to Russian leadership.

The spyware’s capabilities are near absolute. Once installed on a phone, the software can extract all of the data that’s already on the device (text messages, contacts, GPS location, email, browser history, etc) in addition to creating new data by using the phone’s microphone and camera to record the user’s surroundings and ambient sounds, according to a 2016 report by the New York Times.

NSO limits sales of its spyware, Pegasus, to state intelligence agencies

þffWhatsApp has about 1.5bn users around the world. The messaging app uses end-to-end encryption, making it popular and secure for activists and dissidents. The Pegasus spyware does not affect or involve the app’s encryption.