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Javier E

Why Silicon Valley can't fix itself | News | The Guardian - 1 views

www.theguardian.com/...-cant-fix-itself-tech-humanism

culture social media technology design power health human nature inequality

shared by Javier E on 20 May 18 - No Cached
  • After decades of rarely apologising for anything, Silicon Valley suddenly seems to be apologising for everything. They are sorry about the trolls. They are sorry about the bots. They are sorry about the fake news and the Russians, and the cartoons that are terrifying your kids on YouTube. But they are especially sorry about our brains.
  • Sean Parker, the former president of Facebook – who was played by Justin Timberlake in The Social Network – has publicly lamented the “unintended consequences” of the platform he helped create: “God only knows what it’s doing to our children’s brains.”
  • Parker, Rosenstein and the other insiders now talking about the harms of smartphones and social media belong to an informal yet influential current of tech critics emerging within Silicon Valley. You could call them the “tech humanists”. Amid rising public concern about the power of the industry, they argue that the primary problem with its products is that they threaten our health and our humanity.
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  • It is clear that these products are designed to be maximally addictive, in order to harvest as much of our attention as they can. Tech humanists say this business model is both unhealthy and inhumane – that it damages our psychological well-being and conditions us to behave in ways that diminish our humanity
  • The main solution that they propose is better design. By redesigning technology to be less addictive and less manipulative, they believe we can make it healthier – we can realign technology with our humanity and build products that don’t “hijack” our minds.
  • its most prominent spokesman is executive director Tristan Harris, a former “design ethicist” at Google who has been hailed by the Atlantic magazine as “the closest thing Silicon Valley has to a conscience”. Harris has spent years trying to persuade the industry of the dangers of tech addiction.
  • In February, Pierre Omidyar, the billionaire founder of eBay, launched a related initiative: the Tech and Society Solutions Lab, which aims to “maximise the tech industry’s contributions to a healthy society”.
  • the tech humanists are making a bid to become tech’s loyal opposition. They are using their insider credentials to promote a particular diagnosis of where tech went wrong and of how to get it back on track
  • The real reason tech humanism matters is because some of the most powerful people in the industry are starting to speak its idiom. Snap CEO Evan Spiegel has warned about social media’s role in encouraging “mindless scrambles for friends or unworthy distractions”,
  • In short, the effort to humanise computing produced the very situation that the tech humanists now consider dehumanising: a wilderness of screens where digital devices chase every last instant of our attention.
  • After years of ignoring their critics, industry leaders are finally acknowledging that problems exist. Tech humanists deserve credit for drawing attention to one of those problems – the manipulative design decisions made by Silicon Valley.
  • these decisions are only symptoms of a larger issue: the fact that the digital infrastructures that increasingly shape our personal, social and civic lives are owned and controlled by a few billionaires
  • Because it ignores the question of power, the tech-humanist diagnosis is incomplete – and could even help the industry evade meaningful reform
  • Taken up by leaders such as Zuckerberg, tech humanism is likely to result in only superficial changes
  • they will not address the origin of that anger. If anything, they will make Silicon Valley even more powerful.
  • To the litany of problems caused by “technology that extracts attention and erodes society”, the text asserts that “humane design is the solution”. Drawing on the rhetoric of the “design thinking” philosophy that has long suffused Silicon Valley, the website explains that humane design “starts by understanding our most vulnerable human instincts so we can design compassionately”
  • this language is not foreign to Silicon Valley. On the contrary, “humanising” technology has long been its central ambition and the source of its power. It was precisely by developing a “humanised” form of computing that entrepreneurs such as Steve Jobs brought computing into millions of users’ everyday lives
  • Facebook had a new priority: maximising “time well spent” on the platform, rather than total time spent. By “time well spent”, Zuckerberg means time spent interacting with “friends” rather than businesses, brands or media sources. He said the News Feed algorithm was already prioritising these “more meaningful” activities.
  • They believe we can use better design to make technology serve human nature rather than exploit and corrupt it. But this idea is drawn from the same tradition that created the world that tech humanists believe is distracting and damaging us.
  • Tech humanists say they want to align humanity and technology. But this project is based on a deep misunderstanding of the relationship between humanity and technology: namely, the fantasy that these two entities could ever exist in separation.
  • The story of our species began when we began to make tools
  • All of which is to say: humanity and technology are not only entangled, they constantly change together.
  • This is not just a metaphor. Recent research suggests that the human hand evolved to manipulate the stone tools that our ancestors used
  • The ways our bodies and brains change in conjunction with the tools we make have long inspired anxieties that “we” are losing some essential qualities
  • Yet as we lose certain capacities, we gain new ones.
  • The nature of human nature is that it changes. It can not, therefore, serve as a stable basis for evaluating the impact of technology
  • Yet the assumption that it doesn’t change serves a useful purpose. Treating human nature as something static, pure and essential elevates the speaker into a position of power. Claiming to tell us who we are, they tell us how we should be.
  • Holding humanity and technology separate clears the way for a small group of humans to determine the proper alignment between them
  • Harris and his fellow tech humanists also frequently invoke the language of public health. The Center for Humane Technology’s Roger McNamee has gone so far as to call public health “the root of the whole thing”, and Harris has compared using Snapchat to smoking cigarettes
  • The public-health framing casts the tech humanists in a paternalistic role. Resolving a public health crisis requires public health expertise. It also precludes the possibility of democratic debate. You don’t put the question of how to treat a disease up for a vote – you call a doctor.
  • They also remain confined to the personal level, aiming to redesign how the individual user interacts with technology rather than tackling the industry’s structural failures. Tech humanism fails to address the root cause of the tech backlash: the fact that a small handful of corporations own our digital lives and strip-mine them for profit.
  • This is a fundamentally political and collective issue. But by framing the problem in terms of health and humanity, and the solution in terms of design, the tech humanists personalise and depoliticise it.
  • Far from challenging Silicon Valley, tech humanism offers Silicon Valley a useful way to pacify public concerns without surrendering any of its enormous wealth and power.
  • these principles could make Facebook even more profitable and powerful, by opening up new business opportunities. That seems to be exactly what Facebook has planned.
  • reported that total time spent on the platform had dropped by around 5%, or about 50m hours per day. But, Zuckerberg said, this was by design: in particular, it was in response to tweaks to the News Feed that prioritised “meaningful” interactions with “friends” rather than consuming “public content” like video and news. This would ensure that “Facebook isn’t just fun, but also good for people’s well-being”
  • Zuckerberg said he expected those changes would continue to decrease total time spent – but “the time you do spend on Facebook will be more valuable”. This may describe what users find valuable – but it also refers to what Facebook finds valuable
  • not all data is created equal. One of the most valuable sources of data to Facebook is used to inform a metric called “coefficient”. This measures the strength of a connection between two users – Zuckerberg once called it “an index for each relationship”
  • Facebook records every interaction you have with another user – from liking a friend’s post or viewing their profile, to sending them a message. These activities provide Facebook with a sense of how close you are to another person, and different activities are weighted differently.
  • Messaging, for instance, is considered the strongest signal. It’s reasonable to assume that you’re closer to somebody you exchange messages with than somebody whose post you once liked.
  • Why is coefficient so valuable? Because Facebook uses it to create a Facebook they think you will like: it guides algorithmic decisions about what content you see and the order in which you see it. It also helps improve ad targeting, by showing you ads for things liked by friends with whom you often interact
  • emphasising time well spent means creating a Facebook that prioritises data-rich personal interactions that Facebook can use to make a more engaging platform.
  • “time well spent” means Facebook can monetise more efficiently. It can prioritise the intensity of data extraction over its extensiveness. This is a wise business move, disguised as a concession to critics
  • industrialists had to find ways to make the time of the worker more valuable – to extract more money from each moment rather than adding more moments. They did this by making industrial production more efficient: developing new technologies and techniques that squeezed more value out of the worker and stretched that value further than ever before.
  • there is another way of thinking about how to live with technology – one that is both truer to the history of our species and useful for building a more democratic future. This tradition does not address “humanity” in the abstract, but as distinct human beings, whose capacities are shaped by the tools they use.
  • It sees us as hybrids of animal and machine – as “cyborgs”, to quote the biologist and philosopher of science Donna Haraway.
  • The cyborg way of thinking, by contrast, tells us that our species is essentially technological. We change as we change our tools, and our tools change us. But even though our continuous co-evolution with our machines is inevitable, the way it unfolds is not. Rather, it is determined by who owns and runs those machines. It is a question of power
  • The various scandals that have stoked the tech backlash all share a single source. Surveillance, fake news and the miserable working conditions in Amazon’s warehouses are profitable. If they were not, they would not exist. They are symptoms of a profound democratic deficit inflicted by a system that prioritises the wealth of the few over the needs and desires of the many.
  • If being technological is a feature of being human, then the power to shape how we live with technology should be a fundamental human right
  • The decisions that most affect our technological lives are far too important to be left to Mark Zuckerberg, rich investors or a handful of “humane designers”. They should be made by everyone, together.
  • Rather than trying to humanise technology, then, we should be trying to democratise it. We should be demanding that society as a whole gets to decide how we live with technology
  • What does this mean in practice? First, it requires limiting and eroding Silicon Valley’s power.
  • Antitrust laws and tax policy offer useful ways to claw back the fortunes Big Tech has built on common resources
  • democratic governments should be making rules about how those firms are allowed to behave – rules that restrict how they can collect and use our personal data, for instance, like the General Data Protection Regulation
  • This means developing publicly and co-operatively owned alternatives that empower workers, users and citizens to determine how they are run.
  • we might demand that tech firms pay for the privilege of extracting our data, so that we can collectively benefit from a resource we collectively create.
Javier E

The Tech Industry's Psychological War on Kids - Member Feature Stories - Medium - 0 views

medium.com/...gical-war-on-kids-c452870464ce

psychology tech industry smartphone social media ethics manipulation children research brain science

shared by Javier E on 16 Mar 18 - No Cached
  • she cried, “They took my f***ing phone!” Attempting to engage Kelly in conversation, I asked her what she liked about her phone and social media. “They make me happy,” she replied.
  • Even though they were loving and involved parents, Kelly’s mom couldn’t help feeling that they’d failed their daughter and must have done something terribly wrong that led to her problems.
  • My practice as a child and adolescent psychologist is filled with families like Kelly’s. These parents say their kids’ extreme overuse of phones, video games, and social media is the most difficult parenting issue they face — and, in many cases, is tearing the family apart.
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  • What none of these parents understand is that their children’s and teens’ destructive obsession with technology is the predictable consequence of a virtually unrecognized merger between the tech industry and psychology.
  • Dr. B.J. Fogg, is a psychologist and the father of persuasive technology, a discipline in which digital machines and apps — including smartphones, social media, and video games — are configured to alter human thoughts and behaviors. As the lab’s website boldly proclaims: “Machines designed to change humans.”
  • These parents have no idea that lurking behind their kids’ screens and phones are a multitude of psychologists, neuroscientists, and social science experts who use their knowledge of psychological vulnerabilities to devise products that capture kids’ attention for the sake of industry profit.
  • psychology — a discipline that we associate with healing — is now being used as a weapon against children.
  • This alliance pairs the consumer tech industry’s immense wealth with the most sophisticated psychological research, making it possible to develop social media, video games, and phones with drug-like power to seduce young users.
  • Likewise, social media companies use persuasive design to prey on the age-appropriate desire for preteen and teen kids, especially girls, to be socially successful. This drive is built into our DNA, since real-world relational skills have fostered human evolution.
  • Called “the millionaire maker,” Fogg has groomed former students who have used his methods to develop technologies that now consume kids’ lives. As he recently touted on his personal website, “My students often do groundbreaking projects, and they continue having impact in the real world after they leave Stanford… For example, Instagram has influenced the behavior of over 800 million people. The co-founder was a student of mine.”
  • Persuasive technology (also called persuasive design) works by deliberately creating digital environments that users feel fulfill their basic human drives — to be social or obtain goals — better than real-world alternatives.
  • Kids spend countless hours in social media and video game environments in pursuit of likes, “friends,” game points, and levels — because it’s stimulating, they believe that this makes them happy and successful, and they find it easier than doing the difficult but developmentally important activities of childhood.
  • While persuasion techniques work well on adults, they are particularly effective at influencing the still-maturing child and teen brain.
  • “Video games, better than anything else in our culture, deliver rewards to people, especially teenage boys,” says Fogg. “Teenage boys are wired to seek competency. To master our world and get better at stuff. Video games, in dishing out rewards, can convey to people that their competency is growing, you can get better at something second by second.”
  • it’s persuasive design that’s helped convince this generation of boys they are gaining “competency” by spending countless hours on game sites, when the sad reality is they are locked away in their rooms gaming, ignoring school, and not developing the real-world competencies that colleges and employers demand.
  • Persuasive technologies work because of their apparent triggering of the release of dopamine, a powerful neurotransmitter involved in reward, attention, and addiction.
  • As she says, “If you don’t get 100 ‘likes,’ you make other people share it so you get 100…. Or else you just get upset. Everyone wants to get the most ‘likes.’ It’s like a popularity contest.”
  • there are costs to Casey’s phone obsession, noting that the “girl’s phone, be it Facebook, Instagram or iMessage, is constantly pulling her away from her homework, sleep, or conversations with her family.
  • Casey says she wishes she could put her phone down. But she can’t. “I’ll wake up in the morning and go on Facebook just… because,” she says. “It’s not like I want to or I don’t. I just go on it. I’m, like, forced to. I don’t know why. I need to. Facebook takes up my whole life.”
  • B.J. Fogg may not be a household name, but Fortune Magazine calls him a “New Guru You Should Know,” and his research is driving a worldwide legion of user experience (UX) designers who utilize and expand upon his models of persuasive design.
  • “No one has perhaps been as influential on the current generation of user experience (UX) designers as Stanford researcher B.J. Fogg.”
  • the core of UX research is about using psychology to take advantage of our human vulnerabilities.
  • As Fogg is quoted in Kosner’s Forbes article, “Facebook, Twitter, Google, you name it, these companies have been using computers to influence our behavior.” However, the driving force behind behavior change isn’t computers. “The missing link isn’t the technology, it’s psychology,” says Fogg.
  • UX researchers not only follow Fogg’s design model, but also his apparent tendency to overlook the broader implications of persuasive design. They focus on the task at hand, building digital machines and apps that better demand users’ attention, compel users to return again and again, and grow businesses’ bottom line.
  • the “Fogg Behavior Model” is a well-tested method to change behavior and, in its simplified form, involves three primary factors: motivation, ability, and triggers.
  • “We can now create machines that can change what people think and what people do, and the machines can do that autonomously.”
  • Regarding ability, Fogg suggests that digital products should be made so that users don’t have to “think hard.” Hence, social networks are designed for ease of use
  • Finally, Fogg says that potential users need to be triggered to use a site. This is accomplished by a myriad of digital tricks, including the sending of incessant notifications
  • moral questions about the impact of turning persuasive techniques on children and teens are not being asked. For example, should the fear of social rejection be used to compel kids to compulsively use social media? Is it okay to lure kids away from school tasks that demand a strong mental effort so they can spend their lives on social networks or playing video games that don’t make them think much at all?
  • Describing how his formula is effective at getting people to use a social network, the psychologist says in an academic paper that a key motivator is users’ desire for “social acceptance,” although he says an even more powerful motivator is the desire “to avoid being socially rejected.”
  • the startup Dopamine Labs boasts about its use of persuasive techniques to increase profits: “Connect your app to our Persuasive AI [Artificial Intelligence] and lift your engagement and revenue up to 30% by giving your users our perfect bursts of dopamine,” and “A burst of Dopamine doesn’t just feel good: it’s proven to re-wire user behavior and habits.”
  • Ramsay Brown, the founder of Dopamine Labs, says in a KQED Science article, “We have now developed a rigorous technology of the human mind, and that is both exciting and terrifying. We have the ability to twiddle some knobs in a machine learning dashboard we build, and around the world hundreds of thousands of people are going to quietly change their behavior in ways that, unbeknownst to them, feel second-nature but are really by design.”
  • Programmers call this “brain hacking,” as it compels users to spend more time on sites even though they mistakenly believe it’s strictly due to their own conscious choices.
  • Banks of computers employ AI to “learn” which of a countless number of persuasive design elements will keep users hooked
  • A persuasion profile of a particular user’s unique vulnerabilities is developed in real time and exploited to keep users on the site and make them return again and again for longer periods of time. This drives up profits for consumer internet companies whose revenue is based on how much their products are used.
  • “The leaders of Internet companies face an interesting, if also morally questionable, imperative: either they hijack neuroscience to gain market share and make large profits, or they let competitors do that and run away with the market.”
  • Social media and video game companies believe they are compelled to use persuasive technology in the arms race for attention, profits, and survival.
  • Children’s well-being is not part of the decision calculus.
  • one breakthrough occurred in 2017 when Facebook documents were leaked to The Australian. The internal report crafted by Facebook executives showed the social network boasting to advertisers that by monitoring posts, interactions, and photos in real time, the network is able to track when teens feel “insecure,” “worthless,” “stressed,” “useless” and a “failure.”
  • The report also bragged about Facebook’s ability to micro-target ads down to “moments when young people need a confidence boost.”
  • These design techniques provide tech corporations a window into kids’ hearts and minds to measure their particular vulnerabilities, which can then be used to control their behavior as consumers. This isn’t some strange future… this is now.
  • The official tech industry line is that persuasive technologies are used to make products more engaging and enjoyable. But the revelations of industry insiders can reveal darker motives.
  • Revealing the hard science behind persuasive technology, Hopson says, “This is not to say that players are the same as rats, but that there are general rules of learning which apply equally to both.”
  • After penning the paper, Hopson was hired by Microsoft, where he helped lead the development of the Xbox Live, Microsoft’s online gaming system
  • “If game designers are going to pull a person away from every other voluntary social activity or hobby or pastime, they’re going to have to engage that person at a very deep level in every possible way they can.”
  • This is the dominant effect of persuasive design today: building video games and social media products so compelling that they pull users away from the real world to spend their lives in for-profit domains.
  • Persuasive technologies are reshaping childhood, luring kids away from family and schoolwork to spend more and more of their lives sitting before screens and phones.
  • “Since we’ve figured to some extent how these pieces of the brain that handle addiction are working, people have figured out how to juice them further and how to bake that information into apps.”
  • Today, persuasive design is likely distracting adults from driving safely, productive work, and engaging with their own children — all matters which need urgent attention
  • Still, because the child and adolescent brain is more easily controlled than the adult mind, the use of persuasive design is having a much more hurtful impact on kids.
  • But to engage in a pursuit at the expense of important real-world activities is a core element of addiction.
  • younger U.S. children now spend 5 ½ hours each day with entertainment technologies, including video games, social media, and online videos.
  • Even more, the average teen now spends an incredible 8 hours each day playing with screens and phones
  • U.S. kids only spend 16 minutes each day using the computer at home for school.
  • Quietly, using screens and phones for entertainment has become the dominant activity of childhood.
  • Younger kids spend more time engaging with entertainment screens than they do in school
  • teens spend even more time playing with screens and phones than they do sleeping
  • kids are so taken with their phones and other devices that they have turned their backs to the world around them.
  • many children are missing out on real-life engagement with family and school — the two cornerstones of childhood that lead them to grow up happy and successful
  • persuasive technologies are pulling kids into often toxic digital environments
  • A too frequent experience for many is being cyberbullied, which increases their risk of skipping school and considering suicide.
  • And there is growing recognition of the negative impact of FOMO, or the fear of missing out, as kids spend their social media lives watching a parade of peers who look to be having a great time without them, feeding their feelings of loneliness and being less than.
  • The combined effects of the displacement of vital childhood activities and exposure to unhealthy online environments is wrecking a generation.
  • as the typical age when kids get their first smartphone has fallen to 10, it’s no surprise to see serious psychiatric problems — once the domain of teens — now enveloping young kids
  • Self-inflicted injuries, such as cutting, that are serious enough to require treatment in an emergency room, have increased dramatically in 10- to 14-year-old girls, up 19% per year since 2009.
  • While girls are pulled onto smartphones and social media, boys are more likely to be seduced into the world of video gaming, often at the expense of a focus on school
  • it’s no surprise to see this generation of boys struggling to make it to college: a full 57% of college admissions are granted to young women compared with only 43% to young men.
  • Economists working with the National Bureau of Economic Research recently demonstrated how many young U.S. men are choosing to play video games rather than join the workforce.
  • The destructive forces of psychology deployed by the tech industry are making a greater impact on kids than the positive uses of psychology by mental health providers and child advocates. Put plainly, the science of psychology is hurting kids more than helping them.
  • Hope for this wired generation has seemed dim until recently, when a surprising group has come forward to criticize the tech industry’s use of psychological manipulation: tech executives
  • Tristan Harris, formerly a design ethicist at Google, has led the way by unmasking the industry’s use of persuasive design. Interviewed in The Economist’s 1843 magazine, he says, “The job of these companies is to hook people, and they do that by hijacking our psychological vulnerabilities.”
  • Marc Benioff, CEO of the cloud computing company Salesforce, is one of the voices calling for the regulation of social media companies because of their potential to addict children. He says that just as the cigarette industry has been regulated, so too should social media companies. “I think that, for sure, technology has addictive qualities that we have to address, and that product designers are working to make those products more addictive, and we need to rein that back as much as possible,”
  • “If there’s an unfair advantage or things that are out there that are not understood by parents, then the government’s got to come forward and illuminate that.”
  • Since millions of parents, for example the parents of my patient Kelly, have absolutely no idea that devices are used to hijack their children’s minds and lives, regulation of such practices is the right thing to do.
  • Another improbable group to speak out on behalf of children is tech investors.
  • How has the consumer tech industry responded to these calls for change? By going even lower.
  • Facebook recently launched Messenger Kids, a social media app that will reach kids as young as five years old. Suggestive that harmful persuasive design is now honing in on very young children is the declaration of Messenger Kids Art Director, Shiu Pei Luu, “We want to help foster communication [on Facebook] and make that the most exciting thing you want to be doing.”
  • the American Psychological Association (APA) — which is tasked with protecting children and families from harmful psychological practices — has been essentially silent on the matter
  • APA Ethical Standards require the profession to make efforts to correct the “misuse” of the work of psychologists, which would include the application of B.J. Fogg’s persuasive technologies to influence children against their best interests
  • Manipulating children for profit without their own or parents’ consent, and driving kids to spend more time on devices that contribute to emotional and academic problems is the embodiment of unethical psychological practice.
  • “Never before in history have basically 50 mostly men, mostly 20–35, mostly white engineer designer types within 50 miles of where we are right now [Silicon Valley], had control of what a billion people think and do.”
  • Some may argue that it’s the parents’ responsibility to protect their children from tech industry deception. However, parents have no idea of the powerful forces aligned against them, nor do they know how technologies are developed with drug-like effects to capture kids’ minds
  • Others will claim that nothing should be done because the intention behind persuasive design is to build better products, not manipulate kids
  • similar circumstances exist in the cigarette industry, as tobacco companies have as their intention profiting from the sale of their product, not hurting children. Nonetheless, because cigarettes and persuasive design predictably harm children, actions should be taken to protect kids from their effects.
  • in a 1998 academic paper, Fogg describes what should happen if things go wrong, saying, if persuasive technologies are “deemed harmful or questionable in some regard, a researcher should then either take social action or advocate that others do so.”
  • I suggest turning to President John F. Kennedy’s prescient guidance: He said that technology “has no conscience of its own. Whether it will become a force for good or ill depends on man.”
  • The APA should begin by demanding that the tech industry’s behavioral manipulation techniques be brought out of the shadows and exposed to the light of public awareness
  • Changes should be made in the APA’s Ethics Code to specifically prevent psychologists from manipulating children using digital machines, especially if such influence is known to pose risks to their well-being.
  • Moreover, the APA should follow its Ethical Standards by making strong efforts to correct the misuse of psychological persuasion by the tech industry and by user experience designers outside the field of psychology.
  • It should join with tech executives who are demanding that persuasive design in kids’ tech products be regulated
  • The APA also should make its powerful voice heard amongst the growing chorus calling out tech companies that intentionally exploit children’s vulnerabilities.
Javier E

The Upside of Being Ruled by the Five Tech Giants - The New York Times - 0 views

www.nytimes.com/...five-tech-giants-upside.html

tech corporations monopoly giant technology

shared by Javier E on 02 Nov 17 - No Cached
  • ever since I started writing about what I call the Frightful Five, some have said my very premise is off base. I have argued that the companies’ size and influence pose a danger. But another argument suggests the opposite — that it’s better to be ruled by a handful of responsive companies capable of bowing to political and legal pressure. In other words, wouldn’t you rather deal with five horse-size Zucks than 100 duck-size technoforces?
  • Given all the ways that tech can go wrong — as we are seeing in the Russia influence scandal — isn’t it better that we can blame, and demand fixes from, a handful of American executives when things do go haywire?
  • One benefit of having five giant companies in charge of today’s tech infrastructure is that they provide a convenient focus for addressing those problems.
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  • This does not mean they will succeed in fixing every problem their tech creates — and in some cases their fixes may well raise other problems, like questions about their power over freedom of expression. But at least they can try to address the wide variety of externalities posed by tech, which may have been impossible for an internet more fragmented by smaller firms.
  • Rob Atkinson, president of the Information Technology and Innovation Foundation, a think tank, and co-author of “Big Is Beautiful,” a coming book that extols the social and economic virtues of big companies.
  • “As long as their innovation rents are recycled into research and development that leads to new products, then what’s to complain about?”
  • At the same time, they are all locked in intense battles for new markets and technologies. And not only do they keep creating new tech, but they are coming at it in diverse ways — with different business models, different philosophies and different sets of ethics.
  • it was perhaps inevitable that we would see the rise of a handful of large companies take control of much of the modern tech business.
  • But it wasn’t inevitable that these companies would be based in and controlled from the United States. And it’s not obvious that will remain the case — the top tech companies of tomorrow might easily be Chinese, or Indian or Russian or European. But for now, that means we are dealing with companies that feel constrained by American laws and values.
Javier E

'Our minds can be hijacked': the tech insiders who fear a smartphone dystopia | Technol... - 0 views

www.theguardian.com/...iction-silicon-valley-dystopia

dystopia distraction attention fb google manipulation advertising addiction psychology technology social media brain science

shared by Javier E on 06 Oct 17 - No Cached
  • Rosenstein belongs to a small but growing band of Silicon Valley heretics who complain about the rise of the so-called “attention economy”: an internet shaped around the demands of an advertising economy.
  • “It is very common,” Rosenstein says, “for humans to develop things with the best of intentions and for them to have unintended, negative consequences.”
  • most concerned about the psychological effects on people who, research shows, touch, swipe or tap their phone 2,617 times a day.
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  • There is growing concern that as well as addicting users, technology is contributing toward so-called “continuous partial attention”, severely limiting people’s ability to focus, and possibly lowering IQ. One recent study showed that the mere presence of smartphones damages cognitive capacity – even when the device is turned off. “Everyone is distracted,” Rosenstein says. “All of the time.”
  • Drawing a straight line between addiction to social media and political earthquakes like Brexit and the rise of Donald Trump, they contend that digital forces have completely upended the political system and, left unchecked, could even render democracy as we know it obsolete.
  • He explains the subtle psychological tricks that can be used to make people develop habits, such as varying the rewards people receive to create “a craving”, or exploiting negative emotions that can act as “triggers”. “Feelings of boredom, loneliness, frustration, confusion and indecisiveness often instigate a slight pain or irritation and prompt an almost instantaneous and often mindless action to quell the negative sensation,” Eyal writes.
  • “One reason I think it is particularly important for us to talk about this now is that we may be the last generation that can remember life before,” Rosenstein says. It may or may not be relevant that Rosenstein, Pearlman and most of the tech insiders questioning today’s attention economy are in their 30s, members of the last generation that can remember a world in which telephones were plugged into walls.
  • One morning in April this year, designers, programmers and tech entrepreneurs from across the world gathered at a conference centre on the shore of the San Francisco Bay. They had each paid up to $1,700 to learn how to manipulate people into habitual use of their products, on a course curated by conference organiser Nir Eyal.
  • Eyal, 39, the author of Hooked: How to Build Habit-Forming Products, has spent several years consulting for the tech industry, teaching techniques he developed by closely studying how the Silicon Valley giants operate.
  • “The technologies we use have turned into compulsions, if not full-fledged addictions,” Eyal writes. “It’s the impulse to check a message notification. It’s the pull to visit YouTube, Facebook, or Twitter for just a few minutes, only to find yourself still tapping and scrolling an hour later.” None of this is an accident, he writes. It is all “just as their designers intended”
  • Without irony, Eyal finished his talk with some personal tips for resisting the lure of technology. He told his audience he uses a Chrome extension, called DF YouTube, “which scrubs out a lot of those external triggers” he writes about in his book, and recommended an app called Pocket Points that “rewards you for staying off your phone when you need to focus”.
  • The most seductive design, Harris explains, exploits the same psychological susceptibility that makes gambling so compulsive: variable rewards. When we tap those apps with red icons, we don’t know whether we’ll discover an interesting email, an avalanche of “likes”, or nothing at all. It is the possibility of disappointment that makes it so compulsive.
  • Finally, Eyal confided the lengths he goes to protect his own family. He has installed in his house an outlet timer connected to a router that cuts off access to the internet at a set time every day. “The idea is to remember that we are not powerless,” he said. “We are in control.
  • But are we? If the people who built these technologies are taking such radical steps to wean themselves free, can the rest of us reasonably be expected to exercise our free will?
  • Not according to Tristan Harris, a 33-year-old former Google employee turned vocal critic of the tech industry. “All of us are jacked into this system,” he says. “All of our minds can be hijacked. Our choices are not as free as we think they are.”
  • Harris, who has been branded “the closest thing Silicon Valley has to a conscience”, insists that billions of people have little choice over whether they use these now ubiquitous technologies, and are largely unaware of the invisible ways in which a small number of people in Silicon Valley are shaping their lives.
  • “I don’t know a more urgent problem than this,” Harris says. “It’s changing our democracy, and it’s changing our ability to have the conversations and relationships that we want with each other.” Harris went public – giving talks, writing papers, meeting lawmakers and campaigning for reform after three years struggling to effect change inside Google’s Mountain View headquarters.
  • He explored how LinkedIn exploits a need for social reciprocity to widen its network; how YouTube and Netflix autoplay videos and next episodes, depriving users of a choice about whether or not they want to keep watching; how Snapchat created its addictive Snapstreaks feature, encouraging near-constant communication between its mostly teenage users.
  • The techniques these companies use are not always generic: they can be algorithmically tailored to each person. An internal Facebook report leaked this year, for example, revealed that the company can identify when teens feel “insecure”, “worthless” and “need a confidence boost”. Such granular information, Harris adds, is “a perfect model of what buttons you can push in a particular person”.
  • Tech companies can exploit such vulnerabilities to keep people hooked; manipulating, for example, when people receive “likes” for their posts, ensuring they arrive when an individual is likely to feel vulnerable, or in need of approval, or maybe just bored. And the very same techniques can be sold to the highest bidder. “There’s no ethics,” he says. A company paying Facebook to use its levers of persuasion could be a car business targeting tailored advertisements to different types of users who want a new vehicle. Or it could be a Moscow-based troll farm seeking to turn voters in a swing county in Wisconsin.
  • Harris believes that tech companies never deliberately set out to make their products addictive. They were responding to the incentives of an advertising economy, experimenting with techniques that might capture people’s attention, even stumbling across highly effective design by accident.
  • It was Rosenstein’s colleague, Leah Pearlman, then a product manager at Facebook and on the team that created the Facebook “like”, who announced the feature in a 2009 blogpost. Now 35 and an illustrator, Pearlman confirmed via email that she, too, has grown disaffected with Facebook “likes” and other addictive feedback loops. She has installed a web browser plug-in to eradicate her Facebook news feed, and hired a social media manager to monitor her Facebook page so that she doesn’t have to.
  • It’s this that explains how the pull-to-refresh mechanism, whereby users swipe down, pause and wait to see what content appears, rapidly became one of the most addictive and ubiquitous design features in modern technology. “Each time you’re swiping down, it’s like a slot machine,” Harris says. “You don’t know what’s coming next. Sometimes it’s a beautiful photo. Sometimes it’s just an ad.”
  • All of which has left Brichter, who has put his design work on the backburner while he focuses on building a house in New Jersey, questioning his legacy. “I’ve spent many hours and weeks and months and years thinking about whether anything I’ve done has made a net positive impact on society or humanity at all,” he says. He has blocked certain websites, turned off push notifications, restricted his use of the Telegram app to message only with his wife and two close friends, and tried to wean himself off Twitter. “I still waste time on it,” he confesses, “just reading stupid news I already know about.” He charges his phone in the kitchen, plugging it in at 7pm and not touching it until the next morning.
  • “Smartphones are useful tools,” he says. “But they’re addictive. Pull-to-refresh is addictive. Twitter is addictive. These are not good things. When I was working on them, it was not something I was mature enough to think about. I’m not saying I’m mature now, but I’m a little bit more mature, and I regret the downsides.”
  • All of it, he says, is reward-based behaviour that activates the brain’s dopamine pathways. He sometimes finds himself clicking on the red icons beside his apps “to make them go away”, but is conflicted about the ethics of exploiting people’s psychological vulnerabilities. “It is not inherently evil to bring people back to your product,” he says. “It’s capitalism.”
  • He identifies the advent of the smartphone as a turning point, raising the stakes in an arms race for people’s attention. “Facebook and Google assert with merit that they are giving users what they want,” McNamee says. “The same can be said about tobacco companies and drug dealers.”
  • McNamee chooses his words carefully. “The people who run Facebook and Google are good people, whose well-intentioned strategies have led to horrific unintended consequences,” he says. “The problem is that there is nothing the companies can do to address the harm unless they abandon their current advertising models.”
  • But how can Google and Facebook be forced to abandon the business models that have transformed them into two of the most profitable companies on the planet?
  • McNamee believes the companies he invested in should be subjected to greater regulation, including new anti-monopoly rules. In Washington, there is growing appetite, on both sides of the political divide, to rein in Silicon Valley. But McNamee worries the behemoths he helped build may already be too big to curtail.
  • Rosenstein, the Facebook “like” co-creator, believes there may be a case for state regulation of “psychologically manipulative advertising”, saying the moral impetus is comparable to taking action against fossil fuel or tobacco companies. “If we only care about profit maximisation,” he says, “we will go rapidly into dystopia.”
  • James Williams does not believe talk of dystopia is far-fetched. The ex-Google strategist who built the metrics system for the company’s global search advertising business, he has had a front-row view of an industry he describes as the “largest, most standardised and most centralised form of attentional control in human history”.
  • It is a journey that has led him to question whether democracy can survive the new technological age.
  • He says his epiphany came a few years ago, when he noticed he was surrounded by technology that was inhibiting him from concentrating on the things he wanted to focus on. “It was that kind of individual, existential realisation: what’s going on?” he says. “Isn’t technology supposed to be doing the complete opposite of this?
  • That discomfort was compounded during a moment at work, when he glanced at one of Google’s dashboards, a multicoloured display showing how much of people’s attention the company had commandeered for advertisers. “I realised: this is literally a million people that we’ve sort of nudged or persuaded to do this thing that they weren’t going to otherwise do,” he recalls.
  • Williams and Harris left Google around the same time, and co-founded an advocacy group, Time Well Spent, that seeks to build public momentum for a change in the way big tech companies think about design. Williams finds it hard to comprehend why this issue is not “on the front page of every newspaper every day.
  • “Eighty-seven percent of people wake up and go to sleep with their smartphones,” he says. The entire world now has a new prism through which to understand politics, and Williams worries the consequences are profound.
  • g. “The attention economy incentivises the design of technologies that grab our attention,” he says. “In so doing, it privileges our impulses over our intentions.”
  • That means privileging what is sensational over what is nuanced, appealing to emotion, anger and outrage. The news media is increasingly working in service to tech companies, Williams adds, and must play by the rules of the attention economy to “sensationalise, bait and entertain in order to survive”.
  • It is not just shady or bad actors who were exploiting the internet to change public opinion. The attention economy itself is set up to promote a phenomenon like Trump, who is masterly at grabbing and retaining the attention of supporters and critics alike, often by exploiting or creating outrage.
  • The reality TV star’s campaign, he said, had heralded a watershed in which “the new, digitally supercharged dynamics of the attention economy have finally crossed a threshold and become manifest in the political realm”.
  • He stresses these dynamics are by no means isolated to the political right: they also play a role, he believes, in the unexpected popularity of leftwing politicians such as Bernie Sanders and Jeremy Corbyn, and the frequent outbreaks of internet outrage over issues that ignite fury among progressives.
  • All of which, Williams says, is not only distorting the way we view politics but, over time, may be changing the way we think, making us less rational and more impulsive. “We’ve habituated ourselves into a perpetual cognitive style of outrage, by internalising the dynamics of the medium,” he says.
  • It was another English science fiction writer, Aldous Huxley, who provided the more prescient observation when he warned that Orwellian-style coercion was less of a threat to democracy than the more subtle power of psychological manipulation, and “man’s almost infinite appetite for distractions”.
  • If the attention economy erodes our ability to remember, to reason, to make decisions for ourselves – faculties that are essential to self-governance – what hope is there for democracy itself?
  • “The dynamics of the attention economy are structurally set up to undermine the human will,” he says. “If politics is an expression of our human will, on individual and collective levels, then the attention economy is directly undermining the assumptions that democracy rests on.”
Javier E

Why Tech Support Is (Purposely) Unbearable - The New York Times - 0 views

www.nytimes.com/...t-is-purposely-unbearable.html

tech tech support psychology

shared by Javier E on 04 Jul 16 - No Cached
  • “Don’t think companies haven’t studied how far they can take things in providing the minimal level of service,” Mr. Robbins said. “Some organizations have even monetized it by intentionally engineering it so you have to wait an hour at least to speak to someone in support, and while you are on hold, you’re hearing messages like, ‘If you’d like premium support, call this number and for a fee, we will get to you immediately.’”
  • The most egregious offenders are companies like cable and mobile service providers, which typically have little competition and whose customers are bound by contracts or would be considerably inconvenienced if they canceled their service.
  • When things don’t make sense and feel out of control, mental health experts say, humans instinctively feel threatened. Though you would like to think you can employ reason in this situation, you’re really just a mass of neural impulses and primal reactions. Think fight or flight, but you can’t do either because you are stuck on the phone, which provokes rage.
  • ...6 more annotations...
  • Mr. Valenti, like several other tech support workers who have posted confessions online, said rudeness generally gets customers placed on hold for long periods or “accidentally” disconnected. It also may result in the agent fixing the immediate problem but not the root cause.
  • Don’t bother demanding to speak to a supervisor, either. You’re just going to get transferred to another agent who has been alerted ahead of time that you have come unhinged,
  • Customer support experts recommended using social media, like tweeting or sending a Facebook message, to contact a company instead of calling.
  • To get better service by phone, dial the prompt designated for “sales” or “to place an order,” which almost always gets you an onshore agent, while tech support is usually offshore with the associated language difficulties.
  • You can also consult websites like DialAHuman.com and GetHuman.com for phone numbers and directions on what digits to press to bypass the automated system and get a live person.
  • Failing that, apps like Lucy Phone and Fast Customer will wait on hold for you and call you when an actual person picks up. No need to stoke your rage listening to grating hold music.
Javier E

How To Look Smart, Ctd - The Daily Dish | By Andrew Sullivan - 0 views

andrewsullivan.theatlantic.com/...how-to-look-smart-ctd-2.html

reading intelligence testing

shared by Javier E on 08 Feb 11 - No Cached
  • The Atlantic Home todaysDate();Tuesday, February 8, 2011Tuesday, February 8, 2011 Go Follow the Atlantic » Politics Presented by When Ronald Reagan Endorsed Ron Paul Joshua Green Epitaph for the DLC Marc Ambinder A Hard Time Raising Concerns About Egypt Chris Good Business Presented by Could a Hybrid Mortgage System Work? Daniel Indiviglio Fighting Bias in Academia Megan McArdle The Tech Revolution For Seniors Derek Thompson Culture Presented By 'Tiger Mother' Creates a New World Order James Fallows Justin Bieber: Daydream Believer James Parker <!-- /li
  • these questions tend to overlook the way IQ tests are designed. As a neuropsychologist who has administered hundreds of these measures, I can tell you that their structures reflect a deeply embedded bias toward intelligence as a function of reading skills
tongoscar

US-China tech war to be 'defining issue of this century', despite signing of phase one ... - 0 views

www.scmp.com/...-issue-century-despite-signing

shared by tongoscar on 20 Jan 20 - No Cached
  • Forget the phase one deal, a bitter superpower tech war will overshadow any minor progression in US-China relations emanating from this week’s trade agreement.That is the message contained in a new report to be released on Monday, the author of which says that tariffs are “a subset in a much larger, overarching, systemic rivalry between two superpowers, which is the defining issue of this century”.
  • The US has already used export controls to ban Chinese firms from accessing vital US technology and as smart devices, 5G and the internet of things become more pervasive, the definition of “dual use goods”, commercial products that can be used for military purposes, will widen.
  • Even while pursuing a trade accord on one hand, the US has been actively trying to reduce technological integration with China on the other.As US President Donald Trump and China’s Vice-Premier Liu He were signing the phase one deal in the White House, the US was lobbying Britain to ban Huawei from its “critical national infrastructure” and considering plans to invest at least US$1.25 billion “in Western-based alternatives to Chinese equipment providers Huawei and ZTE”.
  • ...3 more annotations...
  • China is aiming to increase its reliance on domestic production for key components, including chips and controlling systems, to 75 per cent by 2025, the former minister said.
  • A ban on Huawei buying US tech combined with the overall market uncertainty from the tech war led to Broadcom revising down its 2019 revenue estimate by US$2 billion.However, given that the most advanced Chinese producers of semiconductor technology are two to three generations behind their US rivals, China would be the major short-term loser should decoupling continue, Capri said.
  • “While there are changes to some Chinese technology policies, phase two is unlikely to make much progress in addressing the two countries’ rivalry,” said Chris Rogers, Research Analyst at Panjiva, S&amp;P Global Market Intelligence.
Javier E

Technology's Man Problem - NYTimes.com - 0 views

www.nytimes.com/...technologys-man-problem.html

women tech industry silicon valley

shared by Javier E on 22 May 15 - No Cached
  • computer engineering, the most innovative sector of the economy, remains behind. Many women who want to be engineers encounter a field where they not only are significantly underrepresented but also feel pushed away.
  • Among the women who join the field, 56 percent leave by midcareer, a startling attrition rate that is double that for men, according to research from the Harvard Business School.
  • A culprit, many people in the field say, is a sexist, alpha-male culture that can make women and other people who don’t fit the mold feel unwelcome, demeaned or even endangered.
  • ...12 more annotations...
  • “I’ve been a programmer for 13 years, and I’ve always been one of the only women and queer people in the room. I’ve been harassed, I’ve had people make suggestive comments to me, I’ve had people basically dismiss my expertise. I’ve gotten rape and death threats just for speaking out about this stuff.”
  • “We see these stories, ‘Why aren’t there more women in computer science and engineering?’ and there’s all these complicated answers like, ‘School advisers don’t have them take math and physics,’ and it’s probably true,” said Lauren Weinstein, a man who has spent his four-decade career in tech working mostly with other men, and is currently a consultant for Google.“But I think there’s probably a simpler reason,” he said, “which is these guys are just jerks, and women know it.”
  • once programming gained prestige, women were pushed out. Over the decades, the share of women in computing has continued to decline. In 2012, just 18 percent of computer-science college graduates were women, down from 37 percent in 1985, according to the National Center for Women &amp; Information Technology.
  • Some 1.2 million computing jobs will be available in 2022, yet United States universities are producing only 39 percent of the graduates needed to fill them, the N.C.W.I.T. estimates.
  • Twenty percent of software developers are women, according to the Labor Department, and fewer than 6 percent of engineers are black or Hispanic. Comparatively, 56 percent of people in business and financial-operations jobs are women, as are 36 percent of physicians and surgeons and one-third of lawyers.
  • an engineer at Pinterest has collected data from people at 133 start-ups and found that an average of 12 percent of the engineers are women.
  • “It makes a hostile environment for me,” she said. “But I don’t want to raise my hand and call negative attention toward myself, and become the woman who is the problem — ‘that woman.’ In start-up culture they protect their own tribe, so by putting my hand up, I’m saying I’m an ‘other,’ I shouldn’t be there, so for me that’s an economic threat.”
  • “Many women have come to me and said they basically have had to hide on the Net now,” said Mr. Weinstein, who works on issues of identity and anonymity online. “They use male names, they don’t put their real photos up, because they are immediately targeted and harassed.”
  • “It’s a boys’ club, and you have to try to get into it, and they’re trying as hard as they can to prove you can’t,” said Ephrat Bitton, the director of algorithms at FutureAdvisor, an online investment start-up that she says has a better culture because almost half the engineers are women.
  • Writing code is a high-pressure job with little room for error, as are many jobs. But coding can be stressful in a different way, women interviewed for this article said, because code reviews — peer reviews to spot mistakes in software — can quickly devolve.
  • “Code reviews are brutal — ‘Mine is better than yours, I see flaws in yours’ — and they should be, for the creation of good software,” said Ellen Ullman, a software engineer and author. “I think when you add a drop of women into it, it just exacerbates the problem, because here’s a kind of foreigner.”
  • But some women argue that these kinds of initiatives are unhelpful.“My general issue with the coverage of women in tech is that women in the technology press are talked about in the context of being women, and men are talked about in the context of being in technology,” said a technical woman who would speak only on condition of anonymity because she did not want to be part of an article about women in tech.
Javier E

Early Facebook and Google Employees Form Coalition to Fight What They Built - The New Y... - 0 views

www.nytimes.com/...ogle-employees-fight-tech.html

tech social media psychology brain science technology smartphone

shared by Javier E on 05 Feb 18 - No Cached
  • A group of Silicon Valley technologists who were early employees at Facebook and Google, alarmed over the ill effects of social networks and smartphones, are banding together to challenge the companies they helped build.
  • The campaign, titled The Truth About Tech, will be funded with $7 million from Common Sense and capital raised by the Center for Humane Technology. Common Sense also has $50 million in donated media and airtime
  • . It will be aimed at educating students, parents and teachers about the dangers of technology, including the depression that can come from heavy use of social media.
  • ...9 more annotations...
  • Chamath Palihapitiya, a venture capitalist who was an early employee at Facebook, said in November that the social network was “ripping apart the social fabric of how society works.”
  • The new Center for Humane Technology includes an unprecedented alliance of former employees of some of today’s biggest tech companies. Apart from Mr. Harris, the center includes Sandy Parakilas, a former Facebook operations manager; Lynn Fox, a former Apple and Google communications executive; Dave Morin, a former Facebook executive; Justin Rosenstein, who created Facebook’s Like button and is a co-founder of Asana; Roger McNamee, an early investor in Facebook; and Renée DiResta, a technologist who studies bots.
  • Its first project to reform the industry will be to introduce a Ledger of Harms — a website aimed at guiding rank-and-file engineers who are concerned about what they are being asked to build. The site will include data on the health effects of different technologies and ways to make products that are healthier
  • Truth About Tech campaign was modeled on antismoking drives and focused on children because of their vulnerability.
  • Apple’s chief executive, Timothy D. Cook, told The Guardian last month that he would not let his nephew on social media, while the Facebook investor Sean Parker also recently said of the social network that “God only knows what it’s doing to our children’s brains.”Mr. Steyer said, “You see a degree of hypocrisy with all these guys in Silicon Valley.”
  • The new group also plans to begin lobbying for laws to curtail the power of big tech companies. It will initially focus on two pieces of legislation: a bill being introduced by Senator Edward J. Markey, Democrat of Massachusetts, that would commission research on technology’s impact on children’s health, and a bill in California by State Senator Bob Hertzberg, a Democrat, which would prohibit the use of digital bots without identification.
  • Mr. McNamee said he had joined the Center for Humane Technology because he was horrified by what he had helped enable as an early Facebook investor.
  • “Facebook appeals to your lizard brain — primarily fear and anger,” he said. “And with smartphones, they’ve got you for every waking moment.”
  • He said the people who made these products could stop them before they did more harm.
anonymous

Your Pandemic Tech Habits - The New York Times - 0 views

www.nytimes.com/...pandemic-tech-habits.html

shared by anonymous on 26 Mar 21 - No Cached
  • Your Pandemic Tech Habits
  • Therapy from afar. Books on the iPad. Friends via screens. Here’s the tech that’s sustained us.
  • A rock musician and a chamber orchestra violinist discovered apps that allowed them to play music with others far away. A woman in Toronto says she’s learned how to take courses and order groceries online, but she longs to be with her great-grandsons.
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  • Some of you said you had formed new habits that you think might stick, including meditating online and gathering weekly with pals over Zoom.
  • Some readers said they were grateful for virtual stand-ins but could not wait to get back to the library and hugging their family members.
  • This year, reading together has strengthened our bond at a distance. He calls me all of the time, asking me to please read him another story.
  • During lockdown, we discovered we could use an app called JamKazam to play music together over the internet in real time.
  • reading e-books on my iPad
  • To be honest, I miss holding a physical book in my hand, turning a page and the satisfying feeling of closing the book when you’ve finished.
  • My new tech habit is meditation class by Zoom. I have never before been able to successfully meditate
  • But being at home, in my most comfortable chair in front of the fireplace with a cup of coffee has worked for me. Meditation has been a great tool to help me cope with the stress and anxiety of this terrible, no-good year.
  • I started drawing cartoons that highlight how our lives have changed during the pandemic
  • I’ve been able to maintain my social ties with my musician friends and make some new musical friends as well. Last, but not least, I am encouraged to keep practicing.
  • My new habit is ordering groceries online and no contact pickup
  • My “shoppers” have done an outstanding job! It’s a true improvement that should remain in place
  • I am 86 years old and haven’t hugged anyone in my family for one year. But I’ve learned to use Zoom and to order my groceries online, both of which helped me keep myself fed, independent and sane
  • I’ve attended services at my synagogue without having to put on my snow boots. I’ve gone to art galleries and operas without having to dress up or worry about where to park.
  • My psychologist is now doing telehealth visits, and I love it. It’s my hope that this becomes a permanent option in the future.
  • Not only for me, but for the multitudes of people who need mental health care and aren’t in a position to access it in person.
  • I teach ballet to older women. When we had to stop dancing together in person, I was motivated to find a way to deliver a class in some form. With an iPhone, my teenager’s tripod and the tech advice of my three adult children and my son-in-law, I was able to quickly learn to record a ballet class, edit it on my laptop, make a YouTube channel, upload the video and share it.
  • I purchased Duolingo and brushed up on French and picked up Arabic and German.
  • I go to an annual girls’ weekend trip on Lake Gaston with five other women. That had to be canceled last year. We’ve instituted a weekly Zoom call on Tuesday nights after we put the kids to bed to catch up with each other and talk and laugh, and sometimes cry.
  • It’s brought us even closer together than the usual once per year weekend could
sissij

War Goes Viral: The Atlantic's November Issue - The Atlantic - 0 views

www.theatlantic.com/...503630

atlantic social media technology

shared by sissij on 06 Dec 16 - No Cached
  • the use of social media as both a tool in conflict and a shaper of it, tracking how online chatter has begun to intersect with real-life violence in dozens of armed confrontations around the globe.
  • ISIS is a prime example...and many others are successfully taking cues from the ISIS playbook.
  • Many of the new connections in the coming years will be concentrated in regions most susceptible to violence and conflict.
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  • In China, the “internet hive” no longer roils at foreigners alone, but also at China’s own military; and the U.S. military is now training for the “SMEIR” or “Social Media Environment and Internet Replication.”
  • How is Silicon Valley voting? Clinton: 88%; Undecided: 7%; Neither: 5%; Trump: 0%.
  • In the state, black students like Kenny are nearly four times as likely as their white peers to be charged with disturbing school. At least 22 states have disturbing school laws on the books, varying in their definition of the crime: whether it’s acting “in an obnoxious manner,” prohibiting “boisterous” behavior, or punishing students for “annoying conduct.”
  • sissij on 06 Dec 16
     
    This article talks about how media can be misused and weaponized using the example of ISIS. It also tangent on the politics within America as the media was so one sided during the election. I think the rate of support to Clinton showed by the silicon tech companies also reflects the overwhelming support on medias because they tech-based. --Sissi (12/6/2016)
Javier E

Big Tech Has Become Way Too Powerful - The New York Times - 1 views

www.nytimes.com/...h-too-powerful-ask-google.html

politics conservative liberal technology research free market government

shared by Javier E on 21 Sep 15 - No Cached
  • CONSERVATIVES and liberals interminably debate the merits of “the free market” versus “the government.
  • The important question, too rarely discussed, is who has the most influence over these decisions and in that way wins the game.
  • Now information and ideas are the most valuable forms of property. Most of the cost of producing it goes into discovering it or making the first copy. After that, the additional production cost is often zero. Such “intellectual property” is the key building block of the new economy
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  • as has happened before with other forms of property, the most politically influential owners of the new property are doing their utmost to increase their profits by creating monopolies
  • The most valuable intellectual properties are platforms so widely used that everyone else has to use them, too. Think of standard operating systems like Microsoft’s Windows or Google’s Android; Google’s search engine; Amazon’s shopping system; and Facebook’s communication network
  • Despite an explosion in the number of websites over the last decade, page views are becoming more concentrated. While in 2001, the top 10 websites accounted for 31 percent of all page views in America, by 2010 the top 10 accounted for 75 percent
  • Amazon is now the first stop for almost a third of all American consumers seeking to buy anything
  • Google and Facebook are now the first stops for many Americans seeking news — while Internet traffic to much of the nation’s newspapers, network television and other news gathering agencies has fallen well below 50 percent of all traffic.
  • almost all of the profits go to the platforms’ owners, who have all of the bargaining power
  • The rate at which new businesses have formed in the United States has slowed markedly since the late 1970s. Big Tech’s sweeping patents, standard platforms, fleets of lawyers to litigate against potential rivals and armies of lobbyists have created formidable barriers to new entrants
  • The law gives 20 years of patent protection to inventions that are “new and useful,” as decided by the Patent and Trademark Office. But the winners are big enough to game the system. They make small improvements warranting new patents, effectively making their intellectual property semipermanent.
  • They also lay claim to whole terrains of potential innovation including ideas barely on drawing boards and flood the system with so many applications that lone inventors have to wait years.
  • Big Tech has been almost immune to serious antitrust scrutiny, even though the largest tech companies have more market power than ever. Maybe that’s because they’ve accumulated so much political power.
  • Economic and political power can’t be separated because dominant corporations gain political influence over how markets are maintained and enforced, which enlarges their economic power further. One of the original goals of antitrust law was to prevent this.
  • We are now in a new gilded age similar to the first Gilded Age, when the nation’s antitrust laws were enacted. As then, those with great power and resources are making the “free market” function on their behalf. Big Tech — along with the drug, insurance, agriculture and financial giants — dominates both our economy and our politics.
  • The real question is how government organizes the market, and who has the most influence over its decisions
  • Yet as long as we remain obsessed by the debate over the relative merits of the “free market” and “government,” we have little hope of seeing what’s occurring and taking the action that’s needed to make our economy work for the many, not the few.
Javier E

The Ethical Will, an Ancient Concept, Is Revamped for the Tech Age - NYTimes.com - 2 views

www.nytimes.com/...revamped-for-the-tech-age.html

will legacy tech lessons emotion family

shared by Javier E on 02 Nov 14 - No Cached
  • JO KLINE CEBUHAR first encountered the ancient concept of creating an ethical will while she was a volunteer at a hospice in Iowa.The wills, nonlegal documents that pass on heartfelt wisdom to future generations — were being used to help dying patients share their final thoughts. She became taken with the idea of passing on personal lessons — not just assets. And before long, she was creating one of her own.
  • the 3,500-year-old ethical will is getting a high-technology makeover. Technology aficionados like Ms. Cebuhar are turning to videos, DVDs, digital scrapbooks, iPhones and even Facebook pages to put a human touch on their legacies.
  • Her firm uses professional videographers to film a matriarch or patriarch, and then the final version is edited down to about 10 minutes. “With videos, there’s a greater moral obligation to understand what’s being conveyed,” she added, “when the person can be seen.”
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  • Originally
  • These days, ethical wills are nonbinding documents that are increasingly seen as important legacy-building ingredients, say experts, because they can convey a person’s deep inner values and beliefs, even helping soothe ruffled feathers when dispensing family assets.
  • They may explain how the family money was made, she said, so that future generations can understand how the monetary legacy is to be used. “Without the glue of the family patriarch or matriarch, conflict is more likely to happen,” she added.
  • an oral tradition, ethical wills have been used by Jewish people for centuries to pass on life lessons and ethics, such as the importance of charity. In the 11th century, ethical wills began to be written down, and some still exist in archives.
  • Mr. Friedman said that video wills were especially effective because messages were best heard when conveyed through tone of voice or posture. “Being appropriately emotional in a video adds more dimensions than just words on paper,” he said.
  • “People can even do video selfies.”
  • To coax storytelling, Ms. Bell uses a 20-question questionnaire that touches on a person’s values and philosophies. “But the point is keeping it simple and fun,” she said.
  • Though high-tech ethical wills can be inviting, they aren’t for everyone, Ms. Turnbull said. “Writing is enduring and timeless,” she said. “It’s an archive that can be printed.” Conversely, high-tech wills can become outmoded. “What happens if video is outdated in a generation?”
  • ethical wills can also deepen our own lives, said Mr. Baines. “Today, we don’t take time to self-reflect,” he said. “But putting together an ethical will early on helps you live life with more intention.” That way, life can be richer, he said, adding: "We’re built for story and narrative.”
Javier E

How Calls for Privacy May Upend Business for Facebook and Google - The New York Times - 0 views

www.nytimes.com/...gle-facebook-data-privacy.html

tech science psychology technology social media Big data privacy democracy

shared by Javier E on 25 Mar 18 - No Cached
  • People detailed their interests and obsessions on Facebook and Google, generating a river of data that could be collected and harnessed for advertising. The companies became very rich. Users seemed happy. Privacy was deemed obsolete, like bloodletting and milkmen
  • It has been many months of allegations and arguments that the internet in general and social media in particular are pulling society down instead of lifting it up.
  • That has inspired a good deal of debate about more restrictive futures for Facebook and Google. At the furthest extreme, some dream of the companies becoming public utilities.
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  • There are other avenues still, said Jascha Kaykas-Wolff, the chief marketing officer of Mozilla, the nonprofit organization behind the popular Firefox browser, including advertisers and large tech platforms collecting vastly less user data and still effectively customizing ads to consumers.
  • The greatest likelihood is that the internet companies, frightened by the tumult, will accept a few more rules and work a little harder for transparency.
  • The Cambridge Analytica case, said Vera Jourova, the European Union commissioner for justice, consumers and gender equality, was not just a breach of private data. “This is much more serious, because here we witness the threat to democracy, to democratic plurality,” she said.
  • Although many people had a general understanding that free online services used their personal details to customize the ads they saw, the latest controversy starkly exposed the machinery.
  • Consumers’ seemingly benign activities — their likes — could be used to covertly categorize and influence their behavior. And not just by unknown third parties. Facebook itself has worked directly with presidential campaigns on ad targeting, describing its services in a company case study as “influencing voters.”
  • “If your personal information can help sway elections, which affects everyone’s life and societal well-being, maybe privacy does matter after all.”
  • some trade group executives also warned that any attempt to curb the use of consumer data would put the business model of the ad-supported internet at risk.
  • “You’re undermining a fundamental concept in advertising: reaching consumers who are interested in a particular product,”
  • If suspicion of Facebook and Google is a relatively new feeling in the United States, it has been embedded in Europe for historical and cultural reasons that date back to the Nazi Gestapo, the Soviet occupation of Eastern Europe and the Cold War.
  • “We’re at an inflection point, when the great wave of optimism about tech is giving way to growing alarm,” said Heather Grabbe, director of the Open Society European Policy Institute. “This is the moment when Europeans turn to the state for protection and answers, and are less likely than Americans to rely on the market to sort out imbalances.”
  • In May, the European Union is instituting a comprehensive new privacy law, called the General Data Protection Regulation. The new rules treat personal data as proprietary, owned by an individual, and any use of that data must be accompanied by permission — opting in rather than opting out — after receiving a request written in clear language, not legalese.
  • the protection rules will have more teeth than the current 1995 directive. For example, a company experiencing a data breach involving individuals must notify the data protection authority within 72 hours and would be subject to fines of up to 20 million euros or 4 percent of its annual revenue.
  • “With the new European law, regulators for the first time have real enforcement tools,” said Jeffrey Chester, the executive director of the Center for Digital Democracy, a nonprofit group in Washington. “We now have a way to hold these companies accountable.”
  • Privacy advocates and even some United States regulators have long been concerned about the ability of online services to track consumers and make inferences about their financial status, health concerns and other intimate details to show them behavior-based ads. They warned that such microtargeting could unfairly categorize or exclude certain people.
  • the Do Not Track effort and the privacy bill were both stymied.Industry groups successfully argued that collecting personal details posed no harm to consumers and that efforts to hinder data collection would chill innovation.
  • “If it can be shown that the current situation is actually a market failure and not an individual-company failure, then there’s a case to be made for federal regulation” under certain circumstances
  • The business practices of Facebook and Google were reinforced by the fact that no privacy flap lasted longer than a news cycle or two. Nor did people flee for other services. That convinced the companies that digital privacy was a dead issue.
  • If the current furor dies down without meaningful change, critics worry that the problems might become even more entrenched. When the tech industry follows its natural impulses, it becomes even less transparent.
  • “To know the real interaction between populism and Facebook, you need to give much more access to researchers, not less,” said Paul-Jasper Dittrich, a German research fellow
  • There’s another reason Silicon Valley tends to be reluctant to share information about what it is doing. It believes so deeply in itself that it does not even think there is a need for discussion. The technology world’s remedy for any problem is always more technology
anonymous

Trump's Twitter ban renews calls for tech law changes by many who don't get tech or the... - 1 views

www.nbcnews.com/...h-law-changes-many-ncna1253627

shared by anonymous on 11 Jan 21 - No Cached
  • There is no way Wednesday's events could have happened without the convenience and ease afforded to white supremacists — and almost everyone else — by the openness of the modern consumer internet.
  • It's ironic, then, that the insurrection unfolded on the heels of President Donald Trump's continual efforts to repeal Section 230 of the Communications Decency Act, which makes it difficult to sue online platforms over the content they host (or don't) — or how they moderate it (or don't).
  • Section 230 is, of course, the rare law that is disliked by Republicans and Democrats. Biden hates it, having said: "I think social media should be more socially conscious in terms of what is important in terms of our democracy. ... Everything should not be about whether they can make a buck."
  • ...8 more annotations...
  • It's one of the most consequential laws governing the internet, and it provided a crucial liability shield for technology companies for content they didn't themselves create, like comment threads.
  • and it has never even been updated to take into account any of the technological changes that have happened since.
  • What Rule 230 isn't (though it's often portrayed that way) is a bedrock for free speech protections: It's simply a rule that permits internet companies to moderate what other people put on their platforms — or not — without being on the hook legally for everything that happens to be there
  • There is an opportunity to use technology to protect people's ability to safely participate in democracy and enable a different America — the America we witnessed in Georgia on Tuesday — and a different world.
  • After Republicans lost the White House, the House and then the Senate, technology companies no longer feel pressure to cozy up to conservatives to keep their prerogatives.
  • But don't mistake the technology industry's lobbying points about free speech as being related to any real care for American democracy.
  • The major technology platforms enabling hate speech all have one thing in common with our 45th president: self-interest.
  • Freedom of speech is truly a value to cherish, but we cherish it through facilitating the expression of truth, not the unfettered right to spew lies and incite violence without consequence.
tongoscar

Ivy Tech moves toward 8-week courses across state | Local News | greensburgdailynews.com - 0 views

www.greensburgdailynews.com/...d4-11ea-ae72-8ff0ec22d30b.html

shared by tongoscar on 22 Feb 20 - No Cached
  • “It is more focused and faster to complete,” said Ivy Tech President Sue Ellspermann. “For working adults, that means less time for life to get in the way. Part-time students focus on just one class at a time. Full-time students focus on just two to three classes at a time.”
  • “It works well for me,” he said, noting that he has a 4.0 GPA. He’s taking two classes this eight-week session, and he will take another three for the eight-week session that starts in March.
  • Ivy Tech statewide now offers about 60% all courses in the eight-week format and students are passing at significantly higher rates and dropping fewer classes, Ellspermann said.
  • ...2 more annotations...
  • Last year and this fall, the college statewide saw about a 6% improvement in pass rates, a more than 2% percent reduction in withdrawal rates and a more than 2% reduction in students who just stop showing up to school, she said.
  • Two-thirds of Ivy Tech students are part-time, and the changes enable those students to progress more quickly, if they choose. “I think with our students and their work schedules and commitments in life, it gives them flexibility,” Ellspermann said.
Javier E

Opinion | You Are the Object of Facebook's Secret Extraction Operation - The New York T... - 0 views

www.nytimes.com/...facebook-privacy.html

surveillance capitalism facebook extraction secret data

shared by Javier E on 13 Nov 21 - No Cached
  • Facebook is not just any corporation. It reached trillion-dollar status in a single decade by applying the logic of what I call surveillance capitalism — an economic system built on the secret extraction and manipulation of human data
  • Facebook and other leading surveillance capitalist corporations now control information flows and communication infrastructures across the world.
  • These infrastructures are critical to the possibility of a democratic society, yet our democracies have allowed these companies to own, operate and mediate our information spaces unconstrained by public law.
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  • The result has been a hidden revolution in how information is produced, circulated and acted upon
  • The world’s liberal democracies now confront a tragedy of the “un-commons.” Information spaces that people assume to be public are strictly ruled by private commercial interests for maximum profit.
  • The internet as a self-regulating market has been revealed as a failed experiment. Surveillance capitalism leaves a trail of social wreckage in its wake: the wholesale destruction of privacy, the intensification of social inequality, the poisoning of social discourse with defactualized information, the demolition of social norms and the weakening of democratic institutions.
  • These social harms are not random. They are tightly coupled effects of evolving economic operations. Each harm paves the way for the next and is dependent on what went before.
  • There is no way to escape the machine systems that surveil u
  • All roads to economic and social participation now lead through surveillance capitalism’s profit-maximizing institutional terrain, a condition that has intensified during nearly two years of global plague.
  • Will Facebook’s digital violence finally trigger our commitment to take back the “un-commons”?
  • Will we confront the fundamental but long ignored questions of an information civilization: How should we organize and govern the information and communication spaces of the digital century in ways that sustain and advance democratic values and principles?
  • Mark Zuckerberg’s start-up did not invent surveillance capitalism. Google did that. In 2000, when only 25 percent of the world’s information was stored digitally, Google was a tiny start-up with a great search product but little revenue.
  • By 2001, in the teeth of the dot-com bust, Google’s leaders found their breakthrough in a series of inventions that would transform advertising. Their team learned how to combine massive data flows of personal information with advanced computational analyses to predict where an ad should be placed for maximum “click through.”
  • Google’s scientists learned how to extract predictive metadata from this “data exhaust” and use it to analyze likely patterns of future behavior.
  • Prediction was the first imperative that determined the second imperative: extraction.
  • Lucrative predictions required flows of human data at unimaginable scale. Users did not suspect that their data was secretly hunted and captured from every corner of the internet and, later, from apps, smartphones, devices, cameras and sensors
  • User ignorance was understood as crucial to success. Each new product was a means to more “engagement,” a euphemism used to conceal illicit extraction operations.
  • When asked “What is Google?” the co-founder Larry Page laid it out in 2001,
  • “Storage is cheap. Cameras are cheap. People will generate enormous amounts of data,” Mr. Page said. “Everything you’ve ever heard or seen or experienced will become searchable. Your whole life will be searchable.”
  • Instead of selling search to users, Google survived by turning its search engine into a sophisticated surveillance medium for seizing human data
  • Company executives worked to keep these economic operations secret, hidden from users, lawmakers, and competitors. Mr. Page opposed anything that might “stir the privacy pot and endanger our ability to gather data,” Mr. Edwards wrote.
  • As recently as 2017, Eric Schmidt, the executive chairman of Google’s parent company, Alphabet, acknowledged the role of Google’s algorithmic ranking operations in spreading corrupt information. “There is a line that we can’t really get across,” he said. “It is very difficult for us to understand truth.” A company with a mission to organize and make accessible all the world’s information using the most sophisticated machine systems cannot discern corrupt information.
  • This is the economic context in which disinformation wins
  • In March 2008, Mr. Zuckerberg hired Google’s head of global online advertising, Sheryl Sandberg, as his second in command. Ms. Sandberg had joined Google in 2001 and was a key player in the surveillance capitalism revolution. She led the build-out of Google’s advertising engine, AdWords, and its AdSense program, which together accounted for most of the company’s $16.6 billion in revenue in 2007.
  • A Google multimillionaire by the time she met Mr. Zuckerberg, Ms. Sandberg had a canny appreciation of Facebook’s immense opportunities for extraction of rich predictive data. “We have better information than anyone else. We know gender, age, location, and it’s real data as opposed to the stuff other people infer,” Ms. Sandberg explained
  • The company had “better data” and “real data” because it had a front-row seat to what Mr. Page had called “your whole life.”
  • Facebook paved the way for surveillance economics with new privacy policies in late 2009. The Electronic Frontier Foundation warned that new “Everyone” settings eliminated options to restrict the visibility of personal data, instead treating it as publicly available information.
  • Mr. Zuckerberg “just went for it” because there were no laws to stop him from joining Google in the wholesale destruction of privacy. If lawmakers wanted to sanction him as a ruthless profit-maximizer willing to use his social network against society, then 2009 to 2010 would have been a good opportunity.
  • Facebook was the first follower, but not the last. Google, Facebook, Amazon, Microsoft and Apple are private surveillance empires, each with distinct business models.
  • In 2021 these five U.S. tech giants represent five of the six largest publicly traded companies by market capitalization in the world.
  • As we move into the third decade of the 21st century, surveillance capitalism is the dominant economic institution of our time. In the absence of countervailing law, this system successfully mediates nearly every aspect of human engagement with digital information
  • Today all apps and software, no matter how benign they appear, are designed to maximize data collection.
  • Historically, great concentrations of corporate power were associated with economic harms. But when human data are the raw material and predictions of human behavior are the product, then the harms are social rather than economic
  • The difficulty is that these novel harms are typically understood as separate, even unrelated, problems, which makes them impossible to solve. Instead, each new stage of harm creates the conditions for the next stage.
  • Fifty years ago the conservative economist Milton Friedman exhorted American executives, “There is one and only one social responsibility of business — to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game.” Even this radical doctrine did not reckon with the possibility of no rules.
  • With privacy out of the way, ill-gotten human data are concentrated within private corporations, where they are claimed as corporate assets to be deployed at will.
  • The sheer size of this knowledge gap is conveyed in a leaked 2018 Facebook document, which described its artificial intelligence hub, ingesting trillions of behavioral data points every day and producing six million behavioral predictions each second.
  • Next, these human data are weaponized as targeting algorithms, engineered to maximize extraction and aimed back at their unsuspecting human sources to increase engagement
  • Targeting mechanisms change real life, sometimes with grave consequences. For example, the Facebook Files depict Mr. Zuckerberg using his algorithms to reinforce or disrupt the behavior of billions of people. Anger is rewarded or ignored. News stories become more trustworthy or unhinged. Publishers prosper or wither. Political discourse turns uglier or more moderate. People live or die.
  • Occasionally the fog clears to reveal the ultimate harm: the growing power of tech giants willing to use their control over critical information infrastructure to compete with democratically elected lawmakers for societal dominance.
  • when it comes to the triumph of surveillance capitalism’s revolution, it is the lawmakers of every liberal democracy, especially in the United States, who bear the greatest burden of responsibility. They allowed private capital to rule our information spaces during two decades of spectacular growth, with no laws to stop it.
  • All of it begins with extraction. An economic order founded on the secret massive-scale extraction of human data assumes the destruction of privacy as a nonnegotiable condition of its business operations.
  • We can’t fix all our problems at once, but we won’t fix any of them, ever, unless we reclaim the sanctity of information integrity and trustworthy communications
  • The abdication of our information and communication spaces to surveillance capitalism has become the meta-crisis of every republic, because it obstructs solutions to all other crises.
  • Neither Google, nor Facebook, nor any other corporate actor in this new economic order set out to destroy society, any more than the fossil fuel industry set out to destroy the earth.
  • like global warming, the tech giants and their fellow travelers have been willing to treat their destructive effects on people and society as collateral damage — the unfortunate but unavoidable byproduct of perfectly legal economic operations that have produced some of the wealthiest and most powerful corporations in the history of capitalism.
  • Where does that leave us?
  • Democracy is the only countervailing institutional order with the legitimate authority and power to change our course. If the ideal of human self-governance is to survive the digital century, then all solutions point to one solution: a democratic counterrevolution.
  • instead of the usual laundry lists of remedies, lawmakers need to proceed with a clear grasp of the adversary: a single hierarchy of economic causes and their social harms.
  • We can’t rid ourselves of later-stage social harms unless we outlaw their foundational economic causes
  • This means we move beyond the current focus on downstream issues such as content moderation and policing illegal content. Such “remedies” only treat the symptoms without challenging the illegitimacy of the human data extraction that funds private control over society’s information spaces
  • Similarly, structural solutions like “breaking up” the tech giants may be valuable in some cases, but they will not affect the underlying economic operations of surveillance capitalism.
  • Instead, discussions about regulating big tech should focus on the bedrock of surveillance economics: the secret extraction of human data from realms of life once called “private.
  • No secret extraction means no illegitimate concentrations of knowledge about people. No concentrations of knowledge means no targeting algorithms. No targeting means that corporations can no longer control and curate information flows and social speech or shape human behavior to favor their interests
  • the sober truth is that we need lawmakers ready to engage in a once-a-century exploration of far more basic questions:
  • How should we structure and govern information, connection and communication in a democratic digital century?
  • What new charters of rights, legislative frameworks and institutions are required to ensure that data collection and use serve the genuine needs of individuals and society?
  • What measures will protect citizens from unaccountable power over information, whether it is wielded by private companies or governments?
  • The corporation that is Facebook may change its name or its leaders, but it will not voluntarily change its economics.
peterconnelly

Tech experts call for Congress to bring 'skeptical approach' to crypto - 0 views

www.cnbc.com/...ptical-approach-to-crypto.html

tech crypto

shared by peterconnelly on 03 Jun 22 - No Cached
  • More than two dozen high-profile tech experts have signed onto a letter asking congressional leaders to apply a skeptical eye to the booming crypto industry.
  • market cap of $1.27 trillion
  • “We urge you to resist pressure from digital asset industry financiers, lobbyists, and boosters to create a regulatory safe haven for these risky, flawed, and unproven digital financial instruments and to instead take an approach that protects the public interest and ensures technology is deployed in genuine service to the needs of ordinary citizens,”
  • ...3 more annotations...
  • The tech leaders question claims by crypto evangelists that “crypto-assets are an innovative technology that is unreservedly good” and instead urge lawmakers to “take a critical, skeptical approach” toward crypto.
  • digital token bitcoin taking up a $562 billion chunk alone.
  • The signatories write that “not all innovation is unqualifiedly good” and say that “the history of technology is full of dead ends, false starts, and wrong turns.”
Javier E

Silicon Valley's Safe Space - The New York Times - 0 views

www.nytimes.com/...e-star-codex-rationalists.html

ai tech elite rationalism silicon valley knowledge social media technology

shared by Javier E on 10 Jun 23 - No Cached
  • The roots of Slate Star Codex trace back more than a decade to a polemicist and self-described A.I. researcher named Eliezer Yudkowsky, who believed that intelligent machines could end up destroying humankind. He was a driving force behind the rise of the Rationalists.
  • Because the Rationalists believed A.I. could end up destroying the world — a not entirely novel fear to anyone who has seen science fiction movies — they wanted to guard against it. Many worked for and donated money to MIRI, an organization created by Mr. Yudkowsky whose stated mission was “A.I. safety.”
  • The community was organized and close-knit. Two Bay Area organizations ran seminars and high-school summer camps on the Rationalist way of thinking.
  • ...27 more annotations...
  • “The curriculum covers topics from causal modeling and probability to game theory and cognitive science,” read a website promising teens a summer of Rationalist learning. “How can we understand our own reasoning, behavior, and emotions? How can we think more clearly and better achieve our goals?”
  • Some lived in group houses. Some practiced polyamory. “They are basically just hippies who talk a lot more about Bayes’ theorem than the original hippies,” said Scott Aaronson, a University of Texas professor who has stayed in one of the group houses.
  • For Kelsey Piper, who embraced these ideas in high school, around 2010, the movement was about learning “how to do good in a world that changes very rapidly.”
  • Yes, the community thought about A.I., she said, but it also thought about reducing the price of health care and slowing the spread of disease.
  • Slate Star Codex, which sprung up in 2013, helped her develop a “calibrated trust” in the medical system. Many people she knew, she said, felt duped by psychiatrists, for example, who they felt weren’t clear about the costs and benefits of certain treatment.
  • That was not the Rationalist way.
  • “There is something really appealing about somebody explaining where a lot of those ideas are coming from and what a lot of the questions are,” she said.
  • Sam Altman, chief executive of OpenAI, an artificial intelligence lab backed by a billion dollars from Microsoft. He was effusive in his praise of the blog.It was, he said, essential reading among “the people inventing the future” in the tech industry.
  • Mr. Altman, who had risen to prominence as the president of the start-up accelerator Y Combinator, moved on to other subjects before hanging up. But he called back. He wanted to talk about an essay that appeared on the blog in 2014.The essay was a critique of what Mr. Siskind, writing as Scott Alexander, described as “the Blue Tribe.” In his telling, these were the people at the liberal end of the political spectrum whose characteristics included “supporting gay rights” and “getting conspicuously upset about sexists and bigots.”
  • But as the man behind Slate Star Codex saw it, there was one group the Blue Tribe could not tolerate: anyone who did not agree with the Blue Tribe. “Doesn’t sound quite so noble now, does it?” he wrote.
  • Mr. Altman thought the essay nailed a big problem: In the face of the “internet mob” that guarded against sexism and racism, entrepreneurs had less room to explore new ideas. Many of their ideas, such as intelligence augmentation and genetic engineering, ran afoul of the Blue Tribe.
  • Mr. Siskind was not a member of the Blue Tribe. He was not a voice from the conservative Red Tribe (“opposing gay marriage,” “getting conspicuously upset about terrorists and commies”). He identified with something called the Grey Tribe — as did many in Silicon Valley.
  • The Grey Tribe was characterized by libertarian beliefs, atheism, “vague annoyance that the question of gay rights even comes up,” and “reading lots of blogs,” he wrote. Most significantly, it believed in absolute free speech.
  • The essay on these tribes, Mr. Altman told me, was an inflection point for Silicon Valley. “It was a moment that people talked about a lot, lot, lot,” he said.
  • And in some ways, two of the world’s prominent A.I. labs — organizations that are tackling some of the tech industry’s most ambitious and potentially powerful projects — grew out of the Rationalist movement.
  • In 2005, Peter Thiel, the co-founder of PayPal and an early investor in Facebook, befriended Mr. Yudkowsky and gave money to MIRI. In 2010, at Mr. Thiel’s San Francisco townhouse, Mr. Yudkowsky introduced him to a pair of young researchers named Shane Legg and Demis Hassabis. That fall, with an investment from Mr. Thiel’s firm, the two created an A.I. lab called DeepMind.
  • Like the Rationalists, they believed that A.I could end up turning against humanity, and because they held this belief, they felt they were among the only ones who were prepared to build it in a safe way.
  • In 2014, Google bought DeepMind for $650 million. The next year, Elon Musk — who also worried A.I. could destroy the world and met his partner, Grimes, because they shared an interest in a Rationalist thought experiment — founded OpenAI as a DeepMind competitor. Both labs hired from the Rationalist community.
  • Mr. Aaronson, the University of Texas professor, was turned off by the more rigid and contrarian beliefs of the Rationalists, but he is one of the blog’s biggest champions and deeply admired that it didn’t avoid live-wire topics.
  • “It must have taken incredible guts for Scott to express his thoughts, misgivings and questions about some major ideological pillars of the modern world so openly, even if protected by a quasi-pseudonym,” he said
  • In late June of last year, not long after talking to Mr. Altman, the OpenAI chief executive, I approached the writer known as Scott Alexander, hoping to get his views on the Rationalist way and its effect on Silicon Valley. That was when the blog vanished.
  • The issue, it was clear to me, was that I told him I could not guarantee him the anonymity he’d been writing with. In fact, his real name was easy to find because people had shared it online for years and he had used it on a piece he’d written for a scientific journal. I did a Google search for Scott Alexander and one of the first results I saw in the auto-complete list was Scott Alexander Siskind.
  • More than 7,500 people signed a petition urging The Times not to publish his name, including many prominent figures in the tech industry. “Putting his full name in The Times,” the petitioners said, “would meaningfully damage public discourse, by discouraging private citizens from sharing their thoughts in blog form.” On the internet, many in Silicon Valley believe, everyone has the right not only to say what they want but to say it anonymously.
  • I spoke with Manoel Horta Ribeiro, a computer science researcher who explores social networks at the Swiss Federal Institute of Technology in Lausanne. He was worried that Slate Star Codex, like other communities, was allowing extremist views to trickle into the influential tech world. “A community like this gives voice to fringe groups,” he said. “It gives a platform to people who hold more extreme views.”
  • I assured her my goal was to report on the blog, and the Rationalists, with rigor and fairness. But she felt that discussing both critics and supporters could be unfair. What I needed to do, she said, was somehow prove statistically which side was right.
  • When I asked Mr. Altman if the conversation on sites like Slate Star Codex could push people toward toxic beliefs, he said he held “some empathy” for these concerns. But, he added, “people need a forum to debate ideas.”
  • In August, Mr. Siskind restored his old blog posts to the internet. And two weeks ago, he relaunched his blog on Substack, a company with ties to both Andreessen Horowitz and Y Combinator. He gave the blog a new title: Astral Codex Ten. He hinted that Substack paid him $250,000 for a year on the platform. And he indicated the company would give him all the protection he needed.
Javier E

Michael Bloomberg: 6 ways to stop gun madness - 0 views

www.usatoday.com/...1777889

gun control policy US

shared by Javier E on 20 Dec 12 - No Cached
  • For more than a decade, both parties in Washington have mostly looked the other way when mass shootings occur. And they have mostly ignored the 34 victims who are murdered with guns every single day.
  • prohibit the manufacture and sale of the military-style assault weapons and high-capacity ammunition clips that have been used in too many mass shootings, including in Newtown. The previous ban on assault weapons expired in 2004. While President George W. Bush supported reinstating it, Congress never acted. The time has plainly come.
  • fix the broken background check system. Currently, nearly half of all gun sales in the U.S. are conducted without a background check. Criminals, the mentally ill, minors and domestic abusers are all prohibited from purchasing guns, but they all can do so as easily as attending a gun show or going online.
  • ...6 more annotations...
  • fill the vacancy at the top of the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), which has been without a director for six years.
  • make gun trafficking a felony. Gun rights advocates agree that penalties for illegal use and possession of guns should be stiffened -- and so should penalties on those who are engaged in gun trafficking.
  • requires the federal government to compel states to submit all necessary records on felons, domestic abusers, the seriously mentally ill and others to the background check system.
  • step up its prosecution of gun criminals who try to buy guns. In 2009, 71,000 people who had been convicted of gun crimes tried to buy guns by lying on their background checks. Yet the federal government prosecuted only 77 of those cases.
  • crack down on rogue gun dealers.
  • . If President Obama and Congress fail to lead, 48,000 Americans will be killed with guns over the next four years.
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