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Javier E

Opinion | The Strange Failure of the Educated Elite - The New York Times - 0 views

  • We replaced a system based on birth with a fairer system based on talent. We opened up the universities and the workplace to Jews, women and minorities. University attendance surged, creating the most educated generation in history. We created a new boomer ethos, which was egalitarian (bluejeans everywhere!), socially conscious (recycling!) and deeply committed to ending bigotry.
  • The older establishment won World War II and built the American Century. We, on the other hand, led to Donald Trump. The chief accomplishment of the current educated elite is that it has produced a bipartisan revolt against itself.
  • the new meritocratic aristocracy has come to look like every other aristocracy. The members of the educated class use their intellectual, financial and social advantages to pass down privilege to their children, creating a hereditary elite that is ever more insulated from the rest of society. We need to build a meritocracy that is true to its values, truly open to all.
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  • But the narrative is insufficient. The real problem with the modern meritocracy can be found in the ideology of meritocracy itself. Meritocracy is a system built on the maximization of individual talent, and that system unwittingly encourages several ruinous beliefs:
  • Exaggerated faith in intelligence.
  • Many of the great failures of the last 50 years, from Vietnam to Watergate to the financial crisis, were caused by extremely intelligent people who didn’t care about the civic consequences of their actions.
  • Misplaced faith in autonomy
  • The meritocracy is based on the metaphor that life is a journey. On graduation days, members for the educated class give their young Dr. Seuss’ “Oh, the Places You’ll Go!” which shows a main character, “you,” who goes on a solitary, unencumbered journey through life toward success. If you build a society upon this metaphor you will wind up with a society high in narcissism and low in social connection
  • Life is not really an individual journey. Life is more like settling a sequence of villages. You help build a community at home, at work, in your town and then you go off and settle more villages.
  • Instead of seeing the self as the seat of the soul, the meritocracy sees the self as a vessel of human capital, a series of talents to be cultivated and accomplishments to be celebrated.
  • Misplaced notion of the self
  • If you base a society on a conception of self that is about achievement, not character, you will wind up with a society that is demoralized; that puts little emphasis on the sorts of moral systems that create harmony within people, harmony between people and harmony between people and their ultimate purpose.
  • Inability to think institutionally.
  • Previous elites poured themselves into institutions and were pretty good at maintaining existing institutions, like the U.S. Congress, and building new ones, like the postwar global order.
  • The current generation sees institutions as things they pass through on the way to individual success. Some institutions, like Congress and the political parties, have decayed to the point of uselessness, while others, like corporations, lose their generational consciousness
  • Misplaced idolization of diversity
  • But diversity is a midpoint, not an endpoint. Just as a mind has to be opened so that it can close on something, an organization has to be diverse so that different perspectives can serve some end.
  • Diversity for its own sake, without a common telos, is infinitely centrifugal, and leads to social fragmentation.
  • The essential point is this: Those dimwitted, stuck up blue bloods in the old establishment had something we meritocrats lack — a civic consciousness, a sense that we live life embedded in community and nation, that we owe a debt to community and nation and that the essence of the admirable life is community before self.
  • The meritocracy is here to stay, thank goodness, but we probably need a new ethos to reconfigure it — to redefine how people are seen, how applicants are selected, how social roles are understood and how we narrate a common national purpose
sissij

The Increasing Significance of the Decline of Men - The New York Times - 0 views

  • At one end of the scale, men continue to dominate.
  • But at the other end of the scale, men of all races and ethnicities are dropping out of the work force, abusing opioids and falling behind women in both college attendance and graduation rates.
  • From 1979 to 2007, seven percent of men and 16 percent of women with middle-skill jobs lost their positions, according to the Dallas Fed study. Four percent of these men moved to low-skill work, and 3 percent moved to high-skill jobs. Almost all the women, 15 percent, moved into high-skill jobs, with only 1 percent moving to low-skill work.
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  • For boys and girls raised in two-parent households, there were only modest differences between the sexes in terms of success at school, and boys tended to earn more than their sisters in early adulthood.
  • At the same time, the divorce rate for college graduates has declined from 34.8 percent among those born between 1950 and 1955 to 29.9 percent among those born between 1957 and 1964. In contrast, the divorce rate for those without college degrees increased over the same period from 44.3 percent to 50.6 percent.
  • First, there are irreversible changes in the workplace, particularly the rise of jobs requiring social skills (even STEM jobs) that will continue to make it hard for men who lack those skills.
  • Females consistently score higher on tests of emotional and social intelligence. Sex differences in sociability and social perceptiveness have been shown to have biological origins, with differences appearing in infancy and higher levels of fetal testosterone associated with lower scores on tests of social intelligence.
  • This vulnerability, in turn, makes boys more susceptible toattention deficit hyperactivity disorder, and conduct disorders as well as the epigenetic mechanisms that can account for the recent widespread increase of these disorders in U.S. culture.
  • Schore argues that a major factor in rising dysfunction among boys and men in this country is the failure of the United States to provide longer periods of paid parental leave, with the result that many infants are placed in day care when they are six weeks old.
  • Men are really going to have to change their act or have big problems. I think of big guys from the cave days, guys who were good at lifting stuff and hunting and the things we got genetically selected out for. During the industrial revolution that wasn’t so bad, but it’s not going to be there anymore.
  • Second, male children suffer more from restricted or nonexistent parental leave policies and contemporary child care arrangements, as well as from growing up in single-parent households. Advertisement Continue reading the main story
  • It has been a longstanding objective of right-wing regimes to push women back into traditional gender roles. Is that what’s going on here? Or could it be something less pernicious and more important?
  •  
    I think this research is very interesting. It takes a different perspective when discussing gender issues. It notices that there are actually a decline of men in the society. Although there are still wage inequality and other gender problems that women are usually in disadvantages, men are having more and more disadvantages now as the the society shift from physical work to mental work. As the society evolved, the social structure also evolves. Gender equality means we should put equal attention to all genders (there are more than two). --Sissi (3/16/2017)
Javier E

They're Watching You at Work - Don Peck - The Atlantic - 2 views

  • Predictive statistical analysis, harnessed to big data, appears poised to alter the way millions of people are hired and assessed.
  • By one estimate, more than 98 percent of the world’s information is now stored digitally, and the volume of that data has quadrupled since 2007.
  • The application of predictive analytics to people’s careers—an emerging field sometimes called “people analytics”—is enormously challenging, not to mention ethically fraught
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  • By the end of World War II, however, American corporations were facing severe talent shortages. Their senior executives were growing old, and a dearth of hiring from the Depression through the war had resulted in a shortfall of able, well-trained managers. Finding people who had the potential to rise quickly through the ranks became an overriding preoccupation of American businesses. They began to devise a formal hiring-and-management system based in part on new studies of human behavior, and in part on military techniques developed during both world wars, when huge mobilization efforts and mass casualties created the need to get the right people into the right roles as efficiently as possible. By the 1950s, it was not unusual for companies to spend days with young applicants for professional jobs, conducting a battery of tests, all with an eye toward corner-office potential.
  • But companies abandoned their hard-edged practices for another important reason: many of their methods of evaluation turned out not to be very scientific.
  • this regime, so widespread in corporate America at mid-century, had almost disappeared by 1990. “I think an HR person from the late 1970s would be stunned to see how casually companies hire now,”
  • Many factors explain the change, he said, and then he ticked off a number of them: Increased job-switching has made it less important and less economical for companies to test so thoroughly. A heightened focus on short-term financial results has led to deep cuts in corporate functions that bear fruit only in the long term. The Civil Rights Act of 1964, which exposed companies to legal liability for discriminatory hiring practices, has made HR departments wary of any broadly applied and clearly scored test that might later be shown to be systematically biased.
  • about a quarter of the country’s corporations were using similar tests to evaluate managers and junior executives, usually to assess whether they were ready for bigger roles.
  • He has encouraged the company’s HR executives to think about applying the games to the recruitment and evaluation of all professional workers.
  • Knack makes app-based video games, among them Dungeon Scrawl, a quest game requiring the player to navigate a maze and solve puzzles, and Wasabi Waiter, which involves delivering the right sushi to the right customer at an increasingly crowded happy hour. These games aren’t just for play: they’ve been designed by a team of neuroscientists, psychologists, and data scientists to suss out human potential. Play one of them for just 20 minutes, says Guy Halfteck, Knack’s founder, and you’ll generate several megabytes of data, exponentially more than what’s collected by the SAT or a personality test. How long you hesitate before taking every action, the sequence of actions you take, how you solve problems—all of these factors and many more are logged as you play, and then are used to analyze your creativity, your persistence, your capacity to learn quickly from mistakes, your ability to prioritize, and even your social intelligence and personality. The end result, Halfteck says, is a high-resolution portrait of your psyche and intellect, and an assessment of your potential as a leader or an innovator.
  • When the results came back, Haringa recalled, his heart began to beat a little faster. Without ever seeing the ideas, without meeting or interviewing the people who’d proposed them, without knowing their title or background or academic pedigree, Knack’s algorithm had identified the people whose ideas had panned out. The top 10 percent of the idea generators as predicted by Knack were in fact those who’d gone furthest in the process.
  • What Knack is doing, Haringa told me, “is almost like a paradigm shift.” It offers a way for his GameChanger unit to avoid wasting time on the 80 people out of 100—nearly all of whom look smart, well-trained, and plausible on paper—whose ideas just aren’t likely to work out.
  • Aptitude, skills, personal history, psychological stability, discretion, loyalty—companies at the time felt they had a need (and the right) to look into them all. That ambit is expanding once again, and this is undeniably unsettling. Should the ideas of scientists be dismissed because of the way they play a game? Should job candidates be ranked by what their Web habits say about them? Should the “data signature” of natural leaders play a role in promotion? These are all live questions today, and they prompt heavy concerns: that we will cede one of the most subtle and human of skills, the evaluation of the gifts and promise of other people, to machines; that the models will get it wrong; that some people will never get a shot in the new workforce.
  • scoring distance from work could violate equal-employment-opportunity standards. Marital status? Motherhood? Church membership? “Stuff like that,” Meyerle said, “we just don’t touch”—at least not in the U.S., where the legal environment is strict. Meyerle told me that Evolv has looked into these sorts of factors in its work for clients abroad, and that some of them produce “startling results.”
  • consider the alternative. A mountain of scholarly literature has shown that the intuitive way we now judge professional potential is rife with snap judgments and hidden biases, rooted in our upbringing or in deep neurological connections that doubtless served us well on the savanna but would seem to have less bearing on the world of work.
  • We may like to think that society has become more enlightened since those days, and in many ways it has, but our biases are mostly unconscious, and they can run surprisingly deep. Consider race. For a 2004 study called “Are Emily and Greg More Employable Than Lakisha and Jamal?,” the economists Sendhil Mullainathan and Marianne Bertrand put white-sounding names (Emily Walsh, Greg Baker) or black-sounding names (Lakisha Washington, Jamal Jones) on similar fictitious résumés, which they then sent out to a variety of companies in Boston and Chicago. To get the same number of callbacks, they learned, they needed to either send out half again as many résumés with black names as those with white names, or add eight extra years of relevant work experience to the résumés with black names.
  • a sociologist at Northwestern, spent parts of the three years from 2006 to 2008 interviewing professionals from elite investment banks, consultancies, and law firms about how they recruited, interviewed, and evaluated candidates, and concluded that among the most important factors driving their hiring recommendations were—wait for it—shared leisure interests.
  • Lacking “reliable predictors of future performance,” Rivera writes, “assessors purposefully used their own experiences as models of merit.” Former college athletes “typically prized participation in varsity sports above all other types of involvement.” People who’d majored in engineering gave engineers a leg up, believing they were better prepared.
  • the prevailing system of hiring and management in this country involves a level of dysfunction that should be inconceivable in an economy as sophisticated as ours. Recent survey data collected by the Corporate Executive Board, for example, indicate that nearly a quarter of all new hires leave their company within a year of their start date, and that hiring managers wish they’d never extended an offer to one out of every five members on their team
  • In the late 1990s, as these assessments shifted from paper to digital formats and proliferated, data scientists started doing massive tests of what makes for a successful customer-support technician or salesperson. This has unquestionably improved the quality of the workers at many firms.
  • In 2010, however, Xerox switched to an online evaluation that incorporates personality testing, cognitive-skill assessment, and multiple-choice questions about how the applicant would handle specific scenarios that he or she might encounter on the job. An algorithm behind the evaluation analyzes the responses, along with factual information gleaned from the candidate’s application, and spits out a color-coded rating: red (poor candidate), yellow (middling), or green (hire away). Those candidates who score best, I learned, tend to exhibit a creative but not overly inquisitive personality, and participate in at least one but not more than four social networks, among many other factors. (Previous experience, one of the few criteria that Xerox had explicitly screened for in the past, turns out to have no bearing on either productivity or retention
  • When Xerox started using the score in its hiring decisions, the quality of its hires immediately improved. The rate of attrition fell by 20 percent in the initial pilot period, and over time, the number of promotions rose. Xerox still interviews all candidates in person before deciding to hire them, Morse told me, but, she added, “We’re getting to the point where some of our hiring managers don’t even want to interview anymore”
  • Gone are the days, Ostberg told me, when, say, a small survey of college students would be used to predict the statistical validity of an evaluation tool. “We’ve got a data set of 347,000 actual employees who have gone through these different types of assessments or tools,” he told me, “and now we have performance-outcome data, and we can split those and slice and dice by industry and location.”
  • Evolv’s tests allow companies to capture data about everybody who applies for work, and everybody who gets hired—a complete data set from which sample bias, long a major vexation for industrial-organization psychologists, simply disappears. The sheer number of observations that this approach makes possible allows Evolv to say with precision which attributes matter more to the success of retail-sales workers (decisiveness, spatial orientation, persuasiveness) or customer-service personnel at call centers (rapport-building)
  • There are some data that Evolv simply won’t use, out of a concern that the information might lead to systematic bias against whole classes of people
  • the idea that hiring was a science fell out of favor. But now it’s coming back, thanks to new technologies and methods of analysis that are cheaper, faster, and much-wider-ranging than what we had before
  • what most excites him are the possibilities that arise from monitoring the entire life cycle of a worker at any given company.
  • Now the two companies are working together to marry pre-hire assessments to an increasing array of post-hire data: about not only performance and duration of service but also who trained the employees; who has managed them; whether they were promoted to a supervisory role, and how quickly; how they performed in that role; and why they eventually left.
  • What begins with an online screening test for entry-level workers ends with the transformation of nearly every aspect of hiring, performance assessment, and management.
  • I turned to Sandy Pentland, the director of the Human Dynamics Laboratory at MIT. In recent years, Pentland has pioneered the use of specialized electronic “badges” that transmit data about employees’ interactions as they go about their days. The badges capture all sorts of information about formal and informal conversations: their length; the tone of voice and gestures of the people involved; how much those people talk, listen, and interrupt; the degree to which they demonstrate empathy and extroversion; and more. Each badge generates about 100 data points a minute.
  • he tried the badges out on about 2,500 people, in 21 different organizations, and learned a number of interesting lessons. About a third of team performance, he discovered, can usually be predicted merely by the number of face-to-face exchanges among team members. (Too many is as much of a problem as too few.) Using data gathered by the badges, he was able to predict which teams would win a business-plan contest, and which workers would (rightly) say they’d had a “productive” or “creative” day. Not only that, but he claimed that his researchers had discovered the “data signature” of natural leaders, whom he called “charismatic connectors” and all of whom, he reported, circulate actively, give their time democratically to others, engage in brief but energetic conversations, and listen at least as much as they talk.
  • His group is developing apps to allow team members to view their own metrics more or less in real time, so that they can see, relative to the benchmarks of highly successful employees, whether they’re getting out of their offices enough, or listening enough, or spending enough time with people outside their own team.
  • Torrents of data are routinely collected by American companies and now sit on corporate servers, or in the cloud, awaiting analysis. Bloomberg reportedly logs every keystroke of every employee, along with their comings and goings in the office. The Las Vegas casino Harrah’s tracks the smiles of the card dealers and waitstaff on the floor (its analytics team has quantified the impact of smiling on customer satisfaction). E‑mail, of course, presents an especially rich vein to be mined for insights about our productivity, our treatment of co-workers, our willingness to collaborate or lend a hand, our patterns of written language, and what those patterns reveal about our intelligence, social skills, and behavior.
  • people analytics will ultimately have a vastly larger impact on the economy than the algorithms that now trade on Wall Street or figure out which ads to show us. He reminded me that we’ve witnessed this kind of transformation before in the history of management science. Near the turn of the 20th century, both Frederick Taylor and Henry Ford famously paced the factory floor with stopwatches, to improve worker efficiency.
  • “The quantities of data that those earlier generations were working with,” he said, “were infinitesimal compared to what’s available now. There’s been a real sea change in the past five years, where the quantities have just grown so large—petabytes, exabytes, zetta—that you start to be able to do things you never could before.”
  • People analytics will unquestionably provide many workers with more options and more power. Gild, for example, helps companies find undervalued software programmers, working indirectly to raise those people’s pay. Other companies are doing similar work. One called Entelo, for instance, specializes in using algorithms to identify potentially unhappy programmers who might be receptive to a phone cal
  • He sees it not only as a boon to a business’s productivity and overall health but also as an important new tool that individual employees can use for self-improvement: a sort of radically expanded The 7 Habits of Highly Effective People, custom-written for each of us, or at least each type of job, in the workforce.
  • the most exotic development in people analytics today is the creation of algorithms to assess the potential of all workers, across all companies, all the time.
  • The way Gild arrives at these scores is not simple. The company’s algorithms begin by scouring the Web for any and all open-source code, and for the coders who wrote it. They evaluate the code for its simplicity, elegance, documentation, and several other factors, including the frequency with which it’s been adopted by other programmers. For code that was written for paid projects, they look at completion times and other measures of productivity. Then they look at questions and answers on social forums such as Stack Overflow, a popular destination for programmers seeking advice on challenging projects. They consider how popular a given coder’s advice is, and how widely that advice ranges.
  • The algorithms go further still. They assess the way coders use language on social networks from LinkedIn to Twitter; the company has determined that certain phrases and words used in association with one another can distinguish expert programmers from less skilled ones. Gild knows these phrases and words are associated with good coding because it can correlate them with its evaluation of open-source code, and with the language and online behavior of programmers in good positions at prestigious companies.
  • having made those correlations, Gild can then score programmers who haven’t written open-source code at all, by analyzing the host of clues embedded in their online histories. They’re not all obvious, or easy to explain. Vivienne Ming, Gild’s chief scientist, told me that one solid predictor of strong coding is an affinity for a particular Japanese manga site.
  • Gild’s CEO, Sheeroy Desai, told me he believes his company’s approach can be applied to any occupation characterized by large, active online communities, where people post and cite individual work, ask and answer professional questions, and get feedback on projects. Graphic design is one field that the company is now looking at, and many scientific, technical, and engineering roles might also fit the bill. Regardless of their occupation, most people leave “data exhaust” in their wake, a kind of digital aura that can reveal a lot about a potential hire.
  • professionally relevant personality traits can be judged effectively merely by scanning Facebook feeds and photos. LinkedIn, of course, captures an enormous amount of professional data and network information, across just about every profession. A controversial start-up called Klout has made its mission the measurement and public scoring of people’s online social influence.
  • Mullainathan expressed amazement at how little most creative and professional workers (himself included) know about what makes them effective or ineffective in the office. Most of us can’t even say with any certainty how long we’ve spent gathering information for a given project, or our pattern of information-gathering, never mind know which parts of the pattern should be reinforced, and which jettisoned. As Mullainathan put it, we don’t know our own “production function.”
  • Over time, better job-matching technologies are likely to begin serving people directly, helping them see more clearly which jobs might suit them and which companies could use their skills. In the future, Gild plans to let programmers see their own profiles and take skills challenges to try to improve their scores. It intends to show them its estimates of their market value, too, and to recommend coursework that might allow them to raise their scores even more. Not least, it plans to make accessible the scores of typical hires at specific companies, so that software engineers can better see the profile they’d need to land a particular job
  • Knack, for its part, is making some of its video games available to anyone with a smartphone, so people can get a better sense of their strengths, and of the fields in which their strengths would be most valued. (Palo Alto High School recently adopted the games to help students assess careers.) Ultimately, the company hopes to act as matchmaker between a large network of people who play its games (or have ever played its games) and a widening roster of corporate clients, each with its own specific profile for any given type of job.
  • When I began my reporting for this story, I was worried that people analytics, if it worked at all, would only widen the divergent arcs of our professional lives, further gilding the path of the meritocratic elite from cradle to grave, and shutting out some workers more definitively. But I now believe the opposite is likely to happen, and that we’re headed toward a labor market that’s fairer to people at every stage of their careers
  • For decades, as we’ve assessed people’s potential in the professional workforce, the most important piece of data—the one that launches careers or keeps them grounded—has been educational background: typically, whether and where people went to college, and how they did there. Over the past couple of generations, colleges and universities have become the gatekeepers to a prosperous life. A degree has become a signal of intelligence and conscientiousness, one that grows stronger the more selective the school and the higher a student’s GPA, that is easily understood by employers, and that, until the advent of people analytics, was probably unrivaled in its predictive powers.
  • the limitations of that signal—the way it degrades with age, its overall imprecision, its many inherent biases, its extraordinary cost—are obvious. “Academic environments are artificial environments,” Laszlo Bock, Google’s senior vice president of people operations, told The New York Times in June. “People who succeed there are sort of finely trained, they’re conditioned to succeed in that environment,” which is often quite different from the workplace.
  • because one’s college history is such a crucial signal in our labor market, perfectly able people who simply couldn’t sit still in a classroom at the age of 16, or who didn’t have their act together at 18, or who chose not to go to graduate school at 22, routinely get left behind for good. That such early factors so profoundly affect career arcs and hiring decisions made two or three decades later is, on its face, absurd.
  • I spoke with managers at a lot of companies who are using advanced analytics to reevaluate and reshape their hiring, and nearly all of them told me that their research is leading them toward pools of candidates who didn’t attend college—for tech jobs, for high-end sales positions, for some managerial roles. In some limited cases, this is because their analytics revealed no benefit whatsoever to hiring people with college degrees; in other cases, and more often, it’s because they revealed signals that function far better than college history,
  • Google, too, is hiring a growing number of nongraduates. Many of the people I talked with reported that when it comes to high-paying and fast-track jobs, they’re reducing their preference for Ivy Leaguers and graduates of other highly selective schools.
  • This process is just beginning. Online courses are proliferating, and so are online markets that involve crowd-sourcing. Both arenas offer new opportunities for workers to build skills and showcase competence. Neither produces the kind of instantly recognizable signals of potential that a degree from a selective college, or a first job at a prestigious firm, might. That’s a problem for traditional hiring managers, because sifting through lots of small signals is so difficult and time-consuming.
  • all of these new developments raise philosophical questions. As professional performance becomes easier to measure and see, will we become slaves to our own status and potential, ever-focused on the metrics that tell us how and whether we are measuring up? Will too much knowledge about our limitations hinder achievement and stifle our dreams? All I can offer in response to these questions, ironically, is my own gut sense, which leads me to feel cautiously optimistic.
  • Google’s understanding of the promise of analytics is probably better than anybody else’s, and the company has been changing its hiring and management practices as a result of its ongoing analyses. (Brainteasers are no longer used in interviews, because they do not correlate with job success; GPA is not considered for anyone more than two years out of school, for the same reason—the list goes on.) But for all of Google’s technological enthusiasm, these same practices are still deeply human. A real, live person looks at every résumé the company receives. Hiring decisions are made by committee and are based in no small part on opinions formed during structured interviews.
Javier E

The best time of day - and year - to work most effectively - The Washington Post - 0 views

  • Some of us are larks -- some of us are owls. But if you look at distribution, most of us are a little bit of both — what I call “third birds.”
  • There's a period of day when we’re at our peak, and that's best for doing analytic tasks things like writing a report or auditing a financial statement. There's the trough, which is the dip -- that’s not good for anything. And then there’s recovery, which is less optimal, but we do better at insight and creativity tasks.
  • the bigger issue here is that we have thought of "when" as a second order question. We take questions of how we do things, what we do, and who I do it with very seriously, but we stick the "when" questions over at the kids’ table.
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  • What is it about a new year? How does our psychology influence how we think about that and making fresh starts? We do what social psychologists call temporal accounting -- that is, we have a ledger in our head of how we are spending our time. What we’re trying to do, in some cases, is relegate our previous selves to the past: This year we’re going to do a lot better.
  • breaks are much more important than we realize.
  • Many hard-core workplaces think of breaks as a deviation from performance, when in fact the science of breaks tells us they’re a part of performance.
  • Research shows us that social breaks are better than solo breaks -- taking a break with somebody else is more restorative than doing it on your own. A break that involves movement is better than a stationary one. And then there's the restorative power in nature. Simply going outside outside rather than being inside, simply being able to look out a window during a break is better. And there's the importance of being fully detached,
  • Every day I write down two breaks that I’m going to take. I make a 'break list,' and I try to treat them with the same reverence with which I’d treat scheduled meetings. We would never skip a meeting.
  • When you're giving feedback to employees, should you give good news or bad news first?
  • Here’s where you should go first: If you’re not the default choice
  • If you are the default choice, you’re better off not going first. What happens is that early in a process, people are more likely to be open-minded, to challenge assumptions. But over time, they wear out, and they’re more likely to go with the default choice.
  • Also, if you’re operating in an uncertain environment -- and this is actually really important -- where the criteria for selections are not fully fully sharp, you’re better off going at the end. In the beginning, the judges are still trying to figure out what they want.
  • In fact, what researchers have found is that at the beginning, project teams pretty much do nothing. They bicker, they dicker. Yet astonishingly, many project teams she followed ended up really getting started in earnest at the exact midpoint. If you give a team 34 days, they’ll get started in earnest on day 17. This is actually a big shift in the way organizational scholars thought about how teams work.
  • There are two key things a leader can do at a midpoint. One is to identify it to make it salient: Say "ok guys, it’s day 17 of this 35 day project. We better get going."
  • The second comes from research on basketball. It shows that when teams are ahead at the midpoint, they get complacent. When they’re way behind at the midpoint, they get demoralized. But when they’re a little behind, it can be galvanizing. So what leaders can do is suggest hey, we’re a little bit behind.
  • One of the issues you explore is when it pays to go first — whether you’re up for a competitive pitch or trying to get a job. When is it good to go first
  • If you ask people what they prefer, four out of five prefer getting the bad news first. The reason has to do with endings. Given the choice, human beings prefer endings that elevate. We prefer endings that go up, that have a rising sequence rather than a declining sequence.
lucieperloff

Amazon Walks a Political Tightrope in Its Union Fight - The New York Times - 0 views

  • It backs a $15-an-hour federal minimum wage. It has pledged to meet all the goals of the Paris climate agreement on reducing emissions. It has met with the administration to discuss how to help with the distribution of Covid-19 vaccines.
  • staying on the good side of Washington’s Democratic leaders while squashing an organizing effort that President Biden has signaled his support for.
  • Approval would be a first for Amazon workers in the United States and could energize the labor movement across the country.
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  • Labor leaders and liberal Democrats have seized on the union drive, saying it shows how Amazon is not as friendly to workers as the company says it is.
  • Lawmakers and regulators — not competitors — are some of its greatest threats, and it has spent significant time and money trying to keep the government away from its business.
  • I think the narrative is cooked now on their status as a monopoly, their status as an abusive employer and their status as one of the biggest spenders on lobbying in Washington, D.C.”
  • we’ve been surprised by some of the negative things we’ve seen certain members say in the press and on social media,”
  • In February, Mr. Biden appeared in a video that didn’t mention Amazon explicitly but was seen as a clear sign of support to the union.
  • We really think we are an example of what a U.S. company should be doing for its employees.”
  • They have also attacked Mr. Bezos, the richest person in the world by some measures, for his personal wealth.
  • In the final quarter of last year, Amazon paid Jeff Ricchetti $60,000, according to disclosure forms he filed with the government.
  • He has deep relationships with Mr. Biden’s inner circle, and has played in a garage band with Secretary of State Antony Blinken.
  • Amazon has promoted the $15-an-hour minimum in ads in publications frequently used to reach government officials, including Politico and The New York Times. Its lobbyists have pushed for a federal law raising the wage.
  • When professors at Georgetown and New York Universities asked Americans in 2018 which institutions they had the most confidence in, only the military ranked higher than Amazon
  • That absolutely includes the Amazon workers in Alabama, just like workers in Washington State and across our country.”
  • “I often say we are the Bernie Sanders of employers, but that’s not quite right because we actually deliver a progressive workplace to our constituents,”
anonymous

Opinion | The Social Justice Purge at Idaho Colleges - The New York Times - 0 views

  • The Social Justice Purge at Idaho Colleges
  • Republican lawmakers try to cancel diversity programs.
  • I wrote that right-wing legislatures trying to ban critical race theory from public schools and institutions were a far more direct threat to free speech than what’s often called cancel culture.
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  • Some opponents of critical race theory responded that these bans aren’t meant to prohibit teaching about critical race theory; that they are, rather, meant to protect individuals, especially children, from coerced speech and indoctrination.
  • “They also take issue with the way this theory is being imposed on schoolchildren, many of whom have been forced to denounce immutable parts of themselves, such as their skin color and sex, in C.R.T. struggle sessions.”
  • I don’t like struggle sessions; I think critical race theory as it developed in the academy is intellectually rich, but some of the ways it’s been adapted by workplace diversity trainers and education consultants seem risible.
  • Rosen referred to a Nevada lawsuit by a Black woman who accused a charter school of making life miserable for her mixed-race son because he rejected certain ideas about privilege and oppression; if the details in it are true, he was seriously mistreated.
  • right-wing caricature of progressive public schools as pampered re-education camps
  • This week, they were reinstated, but online only and “asynchronously,” without any live discussions.
  • The budget bill also banned state colleges and universities from using any appropriated funds to “support social justice ideology student activities, clubs, events and organizations on campus,”
  • The Idaho Statesman quoted one lawmaker saying of schools, “They’re going to get the message.”
  • “a series of concerns, culminating in allegations that a student or students have been humiliated and degraded in class on our campus for their beliefs and values.”
  • But it’s hard to see how whatever happened implicated 52 different classes, and the political pressure the university is under is undeniable.
  • this month called for millions of dollars in cuts to education funding targeting “social justice programming and critical race theory.”
  • “Many legislators, frustrated with B.S.U., want to defund the social justice agenda by reducing higher education spending.”
  • “We’ve seen a spate of these bills across the country, and some of them are more concerning than others,”
  • “It’s comparable, I think, to what happened in Hungary, where the government there cracked down on, or banished essentially, the teaching of gender studies.”
  • “Integral to almost all the attacks is the implication that gender studies itself is not an academic discipline, but something larger and more mendacious,”
  • Relatively powerless academics were demonized as dangerous subversives.
  • The right likes to pretend that social justice-inflected academic disciplines are full of ideological commissars browbeating conservative students.
  • in conservative places like Idaho, it’s the professors, many of them untenured, who feel intimidated.
  • “With the climate as it is, I wouldn’t doubt that folks are starting to look over their shoulder,”
  • When it comes to the campaign against critical race theory, the fear is part of the point.
Javier E

Opinion | Why Covid's Airborne Transmission Was Acknowledged So Late - The New York Times - 0 views

  • A week ago, more than a year after the World Health Organization declared that we face a pandemic, a page on its website titled “Coronavirus Disease (Covid-19): How Is It Transmitted?” got a seemingly small update.
  • The revised response still emphasizes transmission in close contact but now says it may be via aerosols — smaller respiratory particles that can float — as well as droplets. It also adds a reason the virus can also be transmitted “in poorly ventilated and/or crowded indoor settings,” saying this is because “aerosols remain suspended in the air or travel farther than 1 meter.”
  • on Friday, the Centers for Disease Control and Prevention also updated its guidance on Covid-19, clearly saying that inhalation of these smaller particles is a key way the virus is transmitted, even at close range, and put it on top of its list of how the disease spreads.
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  • But these latest shifts challenge key infection control assumptions that go back a century, putting a lot of what went wrong last year in context
  • They may also signal one of the most important advancements in public health during this pandemic.
  • If the importance of aerosol transmission had been accepted early, we would have been told from the beginning that it was much safer outdoors, where these small particles disperse more easily, as long as you avoid close, prolonged contact with others.
  • We would have tried to make sure indoor spaces were well ventilated, with air filtered as necessary.
  • Instead of blanket rules on gatherings, we would have targeted conditions that can produce superspreading events: people in poorly ventilated indoor spaces, especially if engaged over time in activities that increase aerosol production, like shouting and singing
  • We would have started using masks more quickly, and we would have paid more attention to their fit, too. And we would have been less obsessed with cleaning surfaces.
  • The implications of this were illustrated when I visited New York City in late April — my first trip there in more than a year.
  • A giant digital billboard greeted me at Times Square, with the message “Protecting yourself and others from Covid-19. Guidance from the World Health Organization.”
  • That billboard neglected the clearest epidemiological pattern of this pandemic: The vast majority of transmission has been indoors, sometimes beyond a range of three or even six feet. The superspreading events that play a major role in driving the pandemic occur overwhelmingly, if not exclusively, indoors.
  • The billboard had not a word about ventilation, nothing about opening windows or moving activities outdoors, where transmission has been rare and usually only during prolonged and close contact. (Ireland recently reported 0.1 percent of Covid-19 cases were traced to outdoor transmission.)
  • Mary-Louise McLaws, an epidemiologist at the University of New South Wales in Sydney, Australia, and a member of the W.H.O. committees that craft infection prevention and control guidance, wanted all this examined but knew the stakes made it harder to overcome the resistance. She told The Times last year, “If we started revisiting airflow, we would have to be prepared to change a lot of what we do.” She said it was a very good idea, but she added, “It will cause an enormous shudder through the infection control society.”
  • In contrast, if the aerosols had been considered a major form of transmission, in addition to distancing and masks, advice would have centered on ventilation and airflow, as well as time spent indoors. Small particles can accumulate in enclosed spaces, since they can remain suspended in the air and travel along air currents. This means that indoors, three or even six feet, while helpful, is not completely protective, especially over time.
  • To see this misunderstanding in action, look at what’s still happening throughout the world. In India, where hospitals have run out of supplemental oxygen and people are dying in the streets, money is being spent on fleets of drones to spray anti-coronavirus disinfectant in outdoor spaces. Parks, beaches and outdoor areas keep getting closed around the world. This year and last, organizers canceled outdoor events for the National Cherry Blossom Festival in Washington, D.C. Cambodian customs officials advised spraying disinfectant outside vehicles imported from India. The examples are many.
  • Meanwhile, many countries allowed their indoor workplaces to open but with inadequate aerosol protections. There was no attention to ventilation, installing air filters as necessary or even opening windows when possible, more to having people just distancing three or six feet, sometimes not requiring masks beyond that distance, or spending money on hard plastic barriers, which may be useless at best
  • clear evidence doesn’t easily overturn tradition or overcome entrenched feelings and egos. John Snow, often credited as the first scientific epidemiologist, showed that a contaminated well was responsible for a 1854 London cholera epidemic by removing the suspected pump’s handle and documenting how the cases plummeted afterward. Many other scientists and officials wouldn’t believe him for 12 years, when the link to a water source showed up again and became harder to deny.
  • Along the way to modern public health shaped largely by the fight over germs, a theory of transmission promoted by the influential public health figure Charles Chapin took hold
  • Dr. Chapin asserted in the early 1900s that respiratory diseases were most likely spread at close range by people touching bodily fluids or ejecting respiratory droplets, and did not allow for the possibility that such close-range infection could occur by inhaling small floating particles others emitted
  • He was also concerned that belief in airborne transmission, which he associated with miasma theories, would make people feel helpless and drop their guard against contact transmission. This was a mistake that would haunt infection control for the next century and more.
  • It was in this context in early 2020 that the W.H.O. and the C.D.C. asserted that SARS-CoV-2 was transmitted primarily via these heavier, short-range droplets, and provided guidance accordingly
  • Amid the growing evidence, in July, hundreds of scientists signed an open letter urging the public health agencies, especially the W.H.O., to address airborne transmission of the coronavirus.
  • Last October, the C.D.C. published updated guidance acknowledging airborne transmission, but as a secondary route under some circumstances, until it acknowledged airborne transmission as crucial on Friday. And the W.H.O. kept inching forward in its public statements, most recently a week ago.
  • Linsey Marr, a professor of engineering at Virginia Tech who made important contributions to our understanding of airborne virus transmission before the pandemic, pointed to two key scientific errors — rooted in a lot of history — that explain the resistance, and also opened a fascinating sociological window into how science can get it wrong and why.
  • Dr. Marr said that if you inhale a particle from the air, it’s an aerosol.
  • biomechanically, she said, nasal transmission faces obstacles, since nostrils point downward and the physics of particles that large makes it difficult for them to move up the nose. And in lab measurements, people emit far more of the easier-to-inhale aerosols than the droplets, she said, and even the smallest particles can be virus laden, sometimes more so than the larger ones, seemingly because of how and where they are produced in the respiratory tract.
  • Second, she said, proximity is conducive to transmission of aerosols as well because aerosols are more concentrated near the person emitting them. In a twist of history, modern scientists have been acting like those who equated stinky air with disease, by equating close contact, a measure of distance, only with the larger droplets, a mechanism of transmission, without examination.
  • Since aerosols also infect at close range, measures to prevent droplet transmission — masks and distancing — can help dampen transmission for airborne diseases as well. However, this oversight led medical people to circularly assume that if such measures worked at all, droplets must have played a big role in their transmission.
  • Another dynamic we’ve seen is something that is not unheard-of in the history of science: setting a higher standard of proof for theories that challenge conventional wisdom than for those that support it.
  • Another key problem is that, understandably, we find it harder to walk things back. It is easier to keep adding exceptions and justifications to a belief than to admit that a challenger has a better explanation.
  • The ancients believed that all celestial objects revolved around the earth in circular orbits. When it became clear that the observed behavior of the celestial objects did not fit this assumption, those astronomers produced ever-more-complex charts by adding epicycles — intersecting arcs and circles — to fit the heavens to their beliefs.
  • In a contemporary example of this attitude, the initial public health report on the Mount Vernon choir case said that it may have been caused by people “sitting close to one another, sharing snacks and stacking chairs at the end of the practice,” even though almost 90 percent of the people there developed symptoms of Covid-19
  • So much of what we have done throughout the pandemic — the excessive hygiene theater and the failure to integrate ventilation and filters into our basic advice — has greatly hampered our response.
  • Some of it, like the way we underused or even shut down outdoor space, isn’t that different from the 19th-century Londoners who flushed the source of their foul air into the Thames and made the cholera epidemic worse.
  • Righting this ship cannot be a quiet process — updating a web page here, saying the right thing there. The proclamations that we now know are wrong were so persistent and so loud for so long.
  • the progress we’ve made might lead to an overhaul in our understanding of many other transmissible respiratory diseases that take a terrible toll around the world each year and could easily cause other pandemics.
  • So big proclamations require probably even bigger proclamations to correct, or the information void, unnecessary fears and misinformation will persist, damaging the W.H.O. now and in the future.
  • I’ve seen our paper used in India to try to reason through aerosol transmission and the necessary mitigations. I’ve heard of people in India closing their windows after hearing that the virus is airborne, likely because they were not being told how to respond
  • The W.H.O. needs to address these fears and concerns, treating it as a matter of profound change, so other public health agencies and governments, as well as ordinary people, can better adjust.
  • It needs to begin a campaign proportional to the importance of all this, announcing, “We’ve learned more, and here’s what’s changed, and here’s how we can make sure everyone understands how important this is.” That’s what credible leadership looks like. Otherwise, if a web page is updated in the forest without the requisite fanfare, how will it matter?
Javier E

Thieves of experience: On the rise of surveillance capitalism - 1 views

  • Harvard Business School professor emerita Shoshana Zuboff argues in her new book that the Valley’s wealth and power are predicated on an insidious, essentially pathological form of private enterprise—what she calls “surveillance capitalism.” Pioneered by Google, perfected by Facebook, and now spreading throughout the economy, surveillance capitalism uses human life as its raw material. Our everyday experiences, distilled into data, have become a privately-owned business asset used to predict and mold our behavior, whether we’re shopping or socializing, working or voting.
  • By reengineering the economy and society to their own benefit, Google and Facebook are perverting capitalism in a way that undermines personal freedom and corrodes democracy.
  • Under the Fordist model of mass production and consumption that prevailed for much of the twentieth century, industrial capitalism achieved a relatively benign balance among the contending interests of business owners, workers, and consumers. Enlightened executives understood that good pay and decent working conditions would ensure a prosperous middle class eager to buy the goods and services their companies produced. It was the product itself — made by workers, sold by companies, bought by consumers — that tied the interests of capitalism’s participants together. Economic and social equilibrium was negotiated through the product.
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  • By removing the tangible product from the center of commerce, surveillance capitalism upsets the equilibrium. Whenever we use free apps and online services, it’s often said, we become the products, our attention harvested and sold to advertisers
  • this truism gets it wrong. Surveillance capitalism’s real products, vaporous but immensely valuable, are predictions about our future behavior — what we’ll look at, where we’ll go, what we’ll buy, what opinions we’ll hold — that internet companies derive from our personal data and sell to businesses, political operatives, and other bidders.
  • Unlike financial derivatives, which they in some ways resemble, these new data derivatives draw their value, parasite-like, from human experience.To the Googles and Facebooks of the world, we are neither the customer nor the product. We are the source of what Silicon Valley technologists call “data exhaust” — the informational byproducts of online activity that become the inputs to prediction algorithms
  • Another 2015 study, appearing in the Journal of Computer-Mediated Communication, showed that when people hear their phone ring but are unable to answer it, their blood pressure spikes, their pulse quickens, and their problem-solving skills decline.
  • The smartphone has become a repository of the self, recording and dispensing the words, sounds and images that define what we think, what we experience and who we are. In a 2015 Gallup survey, more than half of iPhone owners said that they couldn’t imagine life without the device.
  • So what happens to our minds when we allow a single tool such dominion over our perception and cognition?
  • Not only do our phones shape our thoughts in deep and complicated ways, but the effects persist even when we aren’t using the devices. As the brain grows dependent on the technology, the research suggests, the intellect weakens.
  • he has seen mounting evidence that using a smartphone, or even hearing one ring or vibrate, produces a welter of distractions that makes it harder to concentrate on a difficult problem or job. The division of attention impedes reasoning and performance.
  • internet companies operate in what Zuboff terms “extreme structural independence from people.” When databases displace goods as the engine of the economy, our own interests, as consumers but also as citizens, cease to be part of the negotiation. We are no longer one of the forces guiding the market’s invisible hand. We are the objects of surveillance and control.
  • Social skills and relationships seem to suffer as well.
  • In both tests, the subjects whose phones were in view posted the worst scores, while those who left their phones in a different room did the best. The students who kept their phones in their pockets or bags came out in the middle. As the phone’s proximity increased, brainpower decreased.
  • In subsequent interviews, nearly all the participants said that their phones hadn’t been a distraction—that they hadn’t even thought about the devices during the experiment. They remained oblivious even as the phones disrupted their focus and thinking.
  • The researchers recruited 520 undergraduates at UCSD and gave them two standard tests of intellectual acuity. One test gauged “available working-memory capacity,” a measure of how fully a person’s mind can focus on a particular task. The second assessed “fluid intelligence,” a person’s ability to interpret and solve an unfamiliar problem. The only variable in the experiment was the location of the subjects’ smartphones. Some of the students were asked to place their phones in front of them on their desks; others were told to stow their phones in their pockets or handbags; still others were required to leave their phones in a different room.
  • the “integration of smartphones into daily life” appears to cause a “brain drain” that can diminish such vital mental skills as “learning, logical reasoning, abstract thought, problem solving, and creativity.”
  •  Smartphones have become so entangled with our existence that, even when we’re not peering or pawing at them, they tug at our attention, diverting precious cognitive resources. Just suppressing the desire to check our phone, which we do routinely and subconsciously throughout the day, can debilitate our thinking.
  • They found that students who didn’t bring their phones to the classroom scored a full letter-grade higher on a test of the material presented than those who brought their phones. It didn’t matter whether the students who had their phones used them or not: All of them scored equally poorly.
  • A study of nearly a hundred secondary schools in the U.K., published last year in the journal Labour Economics, found that when schools ban smartphones, students’ examination scores go up substantially, with the weakest students benefiting the most.
  • Data, the novelist and critic Cynthia Ozick once wrote, is “memory without history.” Her observation points to the problem with allowing smartphones to commandeer our brains
  • Because smartphones serve as constant reminders of all the friends we could be chatting with electronically, they pull at our minds when we’re talking with people in person, leaving our conversations shallower and less satisfying.
  • In a 2013 study conducted at the University of Essex in England, 142 participants were divided into pairs and asked to converse in private for ten minutes. Half talked with a phone in the room, half without a phone present. The subjects were then given tests of affinity, trust and empathy. “The mere presence of mobile phones,” the researchers reported in the Journal of Social and Personal Relationships, “inhibited the development of interpersonal closeness and trust” and diminished “the extent to which individuals felt empathy and understanding from their partners.”
  • The evidence that our phones can get inside our heads so forcefully is unsettling. It suggests that our thoughts and feelings, far from being sequestered in our skulls, can be skewed by external forces we’re not even aware o
  •  Scientists have long known that the brain is a monitoring system as well as a thinking system. Its attention is drawn toward any object that is new, intriguing or otherwise striking — that has, in the psychological jargon, “salience.”
  • even in the history of captivating media, the smartphone stands out. It is an attention magnet unlike any our minds have had to grapple with before. Because the phone is packed with so many forms of information and so many useful and entertaining functions, it acts as what Dr. Ward calls a “supernormal stimulus,” one that can “hijack” attention whenever it is part of our surroundings — and it is always part of our surroundings.
  • Imagine combining a mailbox, a newspaper, a TV, a radio, a photo album, a public library and a boisterous party attended by everyone you know, and then compressing them all into a single, small, radiant object. That is what a smartphone represents to us. No wonder we can’t take our minds off it.
  • The irony of the smartphone is that the qualities that make it so appealing to us — its constant connection to the net, its multiplicity of apps, its responsiveness, its portability — are the very ones that give it such sway over our minds.
  • Phone makers like Apple and Samsung and app writers like Facebook, Google and Snap design their products to consume as much of our attention as possible during every one of our waking hours
  • Social media apps were designed to exploit “a vulnerability in human psychology,” former Facebook president Sean Parker said in a recent interview. “[We] understood this consciously. And we did it anyway.”
  • A quarter-century ago, when we first started going online, we took it on faith that the web would make us smarter: More information would breed sharper thinking. We now know it’s not that simple.
  • As strange as it might seem, people’s knowledge and understanding may actually dwindle as gadgets grant them easier access to online data stores
  • In a seminal 2011 study published in Science, a team of researchers — led by the Columbia University psychologist Betsy Sparrow and including the late Harvard memory expert Daniel Wegner — had a group of volunteers read forty brief, factual statements (such as “The space shuttle Columbia disintegrated during re-entry over Texas in Feb. 2003”) and then type the statements into a computer. Half the people were told that the machine would save what they typed; half were told that the statements would be erased.
  • Afterward, the researchers asked the subjects to write down as many of the statements as they could remember. Those who believed that the facts had been recorded in the computer demonstrated much weaker recall than those who assumed the facts wouldn’t be stored. Anticipating that information would be readily available in digital form seemed to reduce the mental effort that people made to remember it
  • The researchers dubbed this phenomenon the “Google effect” and noted its broad implications: “Because search engines are continually available to us, we may often be in a state of not feeling we need to encode the information internally. When we need it, we will look it up.”
  • as the pioneering psychologist and philosopher William James said in an 1892 lecture, “the art of remembering is the art of thinking.”
  • Only by encoding information in our biological memory can we weave the rich intellectual associations that form the essence of personal knowledge and give rise to critical and conceptual thinking. No matter how much information swirls around us, the less well-stocked our memory, the less we have to think with.
  • As Dr. Wegner and Dr. Ward explained in a 2013 Scientific American article, when people call up information through their devices, they often end up suffering from delusions of intelligence. They feel as though “their own mental capacities” had generated the information, not their devices. “The advent of the ‘information age’ seems to have created a generation of people who feel they know more than ever before,” the scholars concluded, even though “they may know ever less about the world around them.”
  • That insight sheds light on society’s current gullibility crisis, in which people are all too quick to credit lies and half-truths spread through social media. If your phone has sapped your powers of discernment, you’ll believe anything it tells you.
  • A second experiment conducted by the researchers produced similar results, while also revealing that the more heavily students relied on their phones in their everyday lives, the greater the cognitive penalty they suffered.
  • When we constrict our capacity for reasoning and recall or transfer those skills to a gadget, we sacrifice our ability to turn information into knowledge. We get the data but lose the meaning
  • We need to give our minds more room to think. And that means putting some distance between ourselves and our phones.
  • Google’s once-patient investors grew restive, demanding that the founders figure out a way to make money, preferably lots of it.
  • nder pressure, Page and Brin authorized the launch of an auction system for selling advertisements tied to search queries. The system was designed so that the company would get paid by an advertiser only when a user clicked on an ad. This feature gave Google a huge financial incentive to make accurate predictions about how users would respond to ads and other online content. Even tiny increases in click rates would bring big gains in income. And so the company began deploying its stores of behavioral data not for the benefit of users but to aid advertisers — and to juice its own profits. Surveillance capitalism had arrived.
  • Google’s business now hinged on what Zuboff calls “the extraction imperative.” To improve its predictions, it had to mine as much information as possible from web users. It aggressively expanded its online services to widen the scope of its surveillance.
  • Through Gmail, it secured access to the contents of people’s emails and address books. Through Google Maps, it gained a bead on people’s whereabouts and movements. Through Google Calendar, it learned what people were doing at different moments during the day and whom they were doing it with. Through Google News, it got a readout of people’s interests and political leanings. Through Google Shopping, it opened a window onto people’s wish lists,
  • The company gave all these services away for free to ensure they’d be used by as many people as possible. It knew the money lay in the data.
  • the organization grew insular and secretive. Seeking to keep the true nature of its work from the public, it adopted what its CEO at the time, Eric Schmidt, called a “hiding strategy” — a kind of corporate omerta backed up by stringent nondisclosure agreements.
  • Page and Brin further shielded themselves from outside oversight by establishing a stock structure that guaranteed their power could never be challenged, neither by investors nor by directors.
  • What’s most remarkable about the birth of surveillance capitalism is the speed and audacity with which Google overturned social conventions and norms about data and privacy. Without permission, without compensation, and with little in the way of resistance, the company seized and declared ownership over everyone’s information
  • The companies that followed Google presumed that they too had an unfettered right to collect, parse, and sell personal data in pretty much any way they pleased. In the smart homes being built today, it’s understood that any and all data will be beamed up to corporate clouds.
  • Google conducted its great data heist under the cover of novelty. The web was an exciting frontier — something new in the world — and few people understood or cared about what they were revealing as they searched and surfed. In those innocent days, data was there for the taking, and Google took it
  • Google also benefited from decisions made by lawmakers, regulators, and judges — decisions that granted internet companies free use of a vast taxpayer-funded communication infrastructure, relieved them of legal and ethical responsibility for the information and messages they distributed, and gave them carte blanche to collect and exploit user data.
  • Consider the terms-of-service agreements that govern the division of rights and the delegation of ownership online. Non-negotiable, subject to emendation and extension at the company’s whim, and requiring only a casual click to bind the user, TOS agreements are parodies of contracts, yet they have been granted legal legitimacy by the court
  • Law professors, writes Zuboff, “call these ‘contracts of adhesion’ because they impose take-it-or-leave-it conditions on users that stick to them whether they like it or not.” Fundamentally undemocratic, the ubiquitous agreements helped Google and other firms commandeer personal data as if by fiat.
  • n the choices we make as consumers and private citizens, we have always traded some of our autonomy to gain other rewards. Many people, it seems clear, experience surveillance capitalism less as a prison, where their agency is restricted in a noxious way, than as an all-inclusive resort, where their agency is restricted in a pleasing way
  • Zuboff makes a convincing case that this is a short-sighted and dangerous view — that the bargain we’ve struck with the internet giants is a Faustian one
  • but her case would have been stronger still had she more fully addressed the benefits side of the ledger.
  • there’s a piece missing. While Zuboff’s assessment of the costs that people incur under surveillance capitalism is exhaustive, she largely ignores the benefits people receive in return — convenience, customization, savings, entertainment, social connection, and so on
  • hat the industries of the future will seek to manufacture is the self.
  • Behavior modification is the thread that ties today’s search engines, social networks, and smartphone trackers to tomorrow’s facial-recognition systems, emotion-detection sensors, and artificial-intelligence bots.
  • All of Facebook’s information wrangling and algorithmic fine-tuning, she writes, “is aimed at solving one problem: how and when to intervene in the state of play that is your daily life in order to modify your behavior and thus sharply increase the predictability of your actions now, soon, and later.”
  • “The goal of everything we do is to change people’s actual behavior at scale,” a top Silicon Valley data scientist told her in an interview. “We can test how actionable our cues are for them and how profitable certain behaviors are for us.”
  • This goal, she suggests, is not limited to Facebook. It is coming to guide much of the economy, as financial and social power shifts to the surveillance capitalists
  • Combining rich information on individuals’ behavioral triggers with the ability to deliver precisely tailored and timed messages turns out to be a recipe for behavior modification on an unprecedented scale.
  • it was Facebook, with its incredibly detailed data on people’s social lives, that grasped digital media’s full potential for behavior modification. By using what it called its “social graph” to map the intentions, desires, and interactions of literally billions of individuals, it saw that it could turn its network into a worldwide Skinner box, employing psychological triggers and rewards to program not only what people see but how they react.
  • spying on the populace is not the end game. The real prize lies in figuring out ways to use the data to shape how people think and act. “The best way to predict the future is to invent it,” the computer scientist Alan Kay once observed. And the best way to predict behavior is to script it.
  • competition for personal data intensified. It was no longer enough to monitor people online; making better predictions required that surveillance be extended into homes, stores, schools, workplaces, and the public squares of cities and towns. Much of the recent innovation in the tech industry has entailed the creation of products and services designed to vacuum up data from every corner of our lives
  • “The typical complaint is that privacy is eroded, but that is misleading,” Zuboff writes. “In the larger societal pattern, privacy is not eroded but redistributed . . . . Instead of people having the rights to decide how and what they will disclose, these rights are concentrated within the domain of surveillance capitalism.” The transfer of decision rights is also a transfer of autonomy and agency, from the citizen to the corporation.
  • What we lose under this regime is something more fundamental than privacy. It’s the right to make our own decisions about privacy — to draw our own lines between those aspects of our lives we are comfortable sharing and those we are not
  • Other possible ways of organizing online markets, such as through paid subscriptions for apps and services, never even got a chance to be tested.
  • Online surveillance came to be viewed as normal and even necessary by politicians, government bureaucrats, and the general public
  • Google and other Silicon Valley companies benefited directly from the government’s new stress on digital surveillance. They earned millions through contracts to share their data collection and analysis techniques with the National Security Agenc
  • As much as the dot-com crash, the horrors of 9/11 set the stage for the rise of surveillance capitalism. Zuboff notes that, in 2000, members of the Federal Trade Commission, frustrated by internet companies’ lack of progress in adopting privacy protections, began formulating legislation to secure people’s control over their online information and severely restrict the companies’ ability to collect and store it. It seemed obvious to the regulators that ownership of personal data should by default lie in the hands of private citizens, not corporations.
  • The 9/11 attacks changed the calculus. The centralized collection and analysis of online data, on a vast scale, came to be seen as essential to national security. “The privacy provisions debated just months earlier vanished from the conversation more or less overnight,”
lucieperloff

Federal Government Preps For A Million Workers To Return To Office : NPR - 0 views

  • The nation's largest employer, the federal government, is beginning to plan for bringing many of its workers back into their offices,
  • the safe reentry of employees to the physical workplace" by July 19.
  • "It is not as easy as flipping a switch and just saying everybody back."
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  • it is our hope that the federal government will follow the science and reopen facilities to taxpaying Americans."
  • Neal said it's probably going to be a hybrid
  • I think ... you're probably going to see more people working remotely.
  • Many, including TSA and Border Patrol officers, had no choice but to remain on site.
  • managers have already been calling some employees back into the office on a voluntary basis.
  • We're nowhere near herd immunity. And we don't want the vulnerable populations that we serve exposed to packed lobbies where people are going to literally have to wait post-pandemic like they did pre-pandemic for hours just to turn in documents."
  • Neal said there are other concerns for managers, including employee morale.
  • "Lots of people connecting remotely probably presents far more risk of hacking than than a bunch of people connecting on a network in a government building," Neal added.
  • "It's an opportunity to fundamentally reimagine what it means to work for the federal government,
jmfinizio

Opinion: We should have seen the Capitol riot coming - CNN - 0 views

  • None of us should have been surprised. Months of escalating threats and violence at our state capitols should have served as notice of what was coming.
  • All too often, these rioters have been greeted as allies by Republican state legislators -- one allegedly opened the door to protesters.
  • In Oregon last month, where the state Capitol has been closed to the public, a Republican lawmaker, who said that legislative proceedings should be open to everyone, allegedly held open a side entrance to allow a gathered mob inside.
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  • In Idaho last August, anti-government and anti-vaxxer groups succeeded in disrupting a special session on the pandemic by overwhelming police and forcing their way into the Idaho House chamber.
  • Perhaps the original dress rehearsal for the Washington assault, however, occurred in Michigan last May, when an armed mob pushed its way into the state Capitol to protest a pandemic stay-at-home order issued by Democratic Gov.
  • And while the astounding crimes at the US Capitol last week rightly captured headlines, the day was also rife with violence and threatened violence at other state capitol buildings as well.
  • If this comes as news, it could be because there are fewer reporters than ever covering statehouses.
  • Armed extremists have been allowed to menace lawmakers in buildings that belong to the people and must remain transparent and accessible to the people.
  • We ignore what happens in our state capitols at our peril.
  • Our state capitols stand as the symbols and workplaces of our democracy at home
Javier E

We need a major redesign of life - The Washington Post - 0 views

  • Thirty years were added to average life expectancy in the 20th century, and rather than imagine the scores of ways we could use these years to improve quality of life, we tacked them all on at the end. Only old age got longer.
  • As a result, most people are anxious about the prospect of living for a century. Asked about aspirations for living to 100, typical responses are “I hope I don’t outlive my money” or “I hope I don’t get dementia.”
  • Each generation is born into a world prepared by its ancestors with knowledge, infrastructure and social norms. The human capacity to benefit from this inherited culture afforded us such extraordinary advantages that premature death was dramatically reduced in a matter of decades. Yet as longevity surged, culture didn’t keep up
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  • Long lives are not the problem. The problem is living in cultures designed for lives half as long as the ones we have.
  • Retirements that span four decades are unattainable for most individuals and governments; education that ends in the early 20s is ill-suited for longer working lives; and social norms that dictate intergenerational responsibilities between parents and young children fail to address families that include four or five living generations.
  • Last year, the Stanford Center on Longevity launched an initiative called “The New Map of Life.”
  • it would be a mistake to replace the old rigid model of life — education first, then family and work, and finally retirement — with a new model just as rigid
  • there should be many different routes, interweaving leisure, work, education and family throughout life, taking people from birth to death with places to stop, rest, change courses and repeat steps along the way.
  • To thrive in an age of rapid knowledge transfer, children not only need reading, math and computer literacy, but they also need to learn to think creatively and not hold on to “facts” too tightly. They’ll need to find joy in unlearning and relearning.
  • Teens could take breaks from high school and take internships in workplaces that intrigue them. Education wouldn’t end in youth but rather be ever-present and take many forms outside of classrooms, from micro-degrees to traveling the world.
  • There is good reason to think we will work longer, but we can improve work quality with shorter workweeks, flexible scheduling and frequent “retirements.”
  • Rather than saving ever-larger pots of money for the end of life, we could pool risks in new ways
  • Generations may share wealth earlier than traditional bequests; we can start savings accounts at birth and allow young adults to work earlier so that compound interest can work in their favor.
  • Maintaining physical fitness from the beginning to end of life will be paramount. Getting children outside, encouraging sports, reducing the time we sit, and spending more time walking and moving will greatly improve individual lives.
anonymous

Opinion | 2020 Taught Us How to Fix This - The New York Times - 0 views

  • So many of our hopes are based on the idea that the key to change is education.
    • anonymous
       
      This whole articles lets us question the very education that we learn how to think about thoughts from too.
  • Second, some researchers argue that the training activates stereotypes in people’s minds rather than eliminates them.
    • anonymous
       
      An interesting idea!
  • Fourth, the mandatory training makes many white participants feel left out, angry and resentful, actually decreasing their support for workplace diversity.
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  • Fifth, people don’t like to be told what to think, and may rebel if they feel that they’re being pressured to think a certain way.
    • anonymous
       
      We've talked about all this!
  • our training model of “teaching people to be good” is based on the illusion that you can change people’s minds and behaviors by presenting them with new information and new thoughts.
    • anonymous
       
      I wonder what our class would say about this
  • If this were generally so, moral philosophers would behave better than the rest of us
  • People change when they are put in new environments, in permanent relationship with diverse groups of people. Their embodied minds adapt to the environments in a million different ways we will never understand or be able to plan
  • doing life together with people of other groups can reduce prejudice and change minds.
  • This points to a more fundamental vision of social change, but it is a hard-won lesson from a bitterly divisive year.
    • anonymous
       
      Very true.
  • impervious to evidence, willing to believe the most outlandish things if it suited their biases
  • this was the year that called into question the very processes by which our society supposedly makes progress.
  • It turns out that if you tell someone their facts are wrong, you don’t usually win them over; you just entrench false belief.
  • this was the year that showed that our models for how we change minds or change behavior are deeply flawed.
  • The courses teach people about bias, they combat stereotypes and they encourage people to assume the perspectives of others in disadvantaged groups.
  • One of the most studied examples of this flawed model is racial diversity training
  • Our current model of social change isn’t working.
  • but the bulk of the evidence, though not all of it, suggests they don’t reduce discrimination.
  • One meta-analysis of 985 studies of anti-bias interventions found little evidence that these programs reduced bias. Other studies sometimes do find a short-term change in attitudes, but very few find a widespread change in actual behavior.
  • First, “short-term educational interventions in general do not change people.”
  • Third, training can make people complacent, thinking that because they went through the program they’ve solved the problem
tongoscar

Japan 'glasses ban' for women at work sparks backlash - BBC News - 0 views

  • Several local news outlets said some companies had "banned" eyewear for female employees for various reasons.
  • It was not clear whether the so-called "bans" were based on company policies, or rather reflected what was socially accepted practice in those workplaces.
  • She said: "The reasons why women are not supposed to wear glasses... really don't make sense. It's all about gender. It's pretty discriminatory."
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  • "It's not about how women do their work. The company... values the women's appearance as being feminine and that's opposite to someone who wears glasses," Prof Nemoto said.
sanderk

The economy is in for tough times, but here's a roadmap for recovery from the coronavirus - MarketWatch - 0 views

  • Not for the next few months. The government still doesn’t know how widely the coronavirus has spread across America because of repeated snafus creating a test and it will take time to contain it. Until then large parts of the economy —schools, sports leagues, workplaces, cultural sites — are likely to remain shut down or operating on a limited basis.
  • The economy could shrink as much as 4% to 5% in the second quarter and trigger a sharp increase in unemployment, according to the most pessimistic Wall Street forecasts. The last time that happened was during the 2007-2009 Great Recession.
  • The vast majority of economists predict the U.S. will start to rebound later in the year, though they are split over how soon and how fast. Some like Donabedian see a rapid recovery starting in the summer. Others predict a short recession that extends through the fall.
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  • “There’s going to be a lot of bad news in the next three to four months,” said David Donabedian, chief investment officer of CIBC Private Wealth Management. “It will be pretty ugly. It is sure going to feel like a recession for awhile.”
  • If the U.S. achieves the same success as say, South Korea, the hope is that spread of the coronavirus will taper off by early summer, when illnesses such as the flu and cold also tend to weaken because of the heat and humidity.
  • “Some countries have proven that if you take precautionary measures such as social distancing you can get in front of this virus and contain it or at least slow it down,” said Sal Guatieri, senior economist at BMO Capital Markets.
  • The Fed has already cut a key interest rate on March 3 and could reduce it to basically zero by next week. The lowest rates in modern times is already encouraging a fusillade of mortgage refinancings that will put more money in family’s pockets.
  • Congress, for its part, is assembling what’s likely to be the first in a series of steps to cushion the blow to individuals and businesses most likely to suffer. A pending bill includes free testing, paid sick leave, emergency jobless benefits and small-business bridge loans.Economists says an overwhelming federal response is critical.
  • Still, even relative optimists such as Guatieri say there’s still too much uncertainty to feel confident. He and Wells Fargo’s Bullard say their firms have been changing their forecasts almost daily in the past week as the situation deteriorated. What’s made matters worse is simply not knowing the scope of the problem
  • “We’re not getting the insight into where we are or where we are going,” Bullard said. “So we’re all just speculating.”
annabaldwin_

Careers for Women in Technology Companies Are a Global Challenge - The New York Times - 0 views

  • European women working in the technology field are very familiar with the concerns expressed by their counterparts in the United States — too few girls and young women studying science and technology in school, gender bias and sexual harassment in the workplace.
  • While American companies are primarily the ones in the spotlight, they have a global reach, not just because of their size, but because of the ways their actions resonate around the world.
  • She feels, she said, a “basic condescension” as a woman in tech. “I feel I have to convince them that I know the technology, and they’re surprised when I do.”
tongoscar

Can Robots Reduce Racism And Sexism? - 0 views

  • Robots are becoming a regular part of our workplaces, serving as supermarket cashiers and building our cars.
  • Apparently, just thinking about robot workers leads people to think they have more in common with other human groups according to research published in American Psychologist.
  • Basically, the robots reduced prejudice by highlighting the existence of a group that is not human. Study authors, Joshua Conrad Jackson, Noah Castelo and Kurt Gray, summarized, “The large differences between humans and robots may make the differences between humans seem smaller than they normally appear. Christians and Muslims have different beliefs, but at least both are made from flesh and blood; Latinos and Asians may eat different foods, but at least they eat.”
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  • Most importantly, the awareness of robots didn’t just change people’s attitudes, but also changed their behavior.
  • Although the previous study illustrated how robots can help eliminate the racial pay gap, it’s not clear what robots’ impact would be on the gender pay gap.
  • Computers are given gendered voices and human appearances so they seem more like us.
johnsonel7

Fact check: Trump utters series of false and misleading claims at coronavirus briefing - CNNPolitics - 0 views

  • Trump repeated his previous claim that "this was something that nobody has ever thought could happen to this country." He added, "Nobody would have ever thought a thing like this could have happened."Facts First: This is false. The US intelligence community and public health experts had warned for years that the country was at risk from a pandemic. Experts had also warned that the country would face shortages of critical medical equipment, such as ventilators, if a pandemic occurred.
  • While there is no polling data on how long Americans want the country's institutions to remain closed, it is clear that not "everybody" wants workplaces to reopen quickly amid an ongoing pandemic. A poll released on Thursday found that large majorities of Americans say the closure of businesses, schools and entertainment activities was necessary to address the pandemic.
  • Facts First: Study after study has shown that Americans are bearing the cost of the tariffs; Americans make the actual tariff payments. That aside, it's not true that the Treasury has never received "10 cents" from tariffs on China. The US has had tariffs on China for more than two centuries; FactCheck.org reported that the US generated an "average of $12.3 billion in custom duties a year from 2007 to 2016, according to the U.S. International Trade Commission DataWeb."
katherineharron

Mindfulness: How it could help you be happier, healthier and more successful - CNN - 0 views

  • "Change in humanity must start from individuals," the Dalai Lama told the mayors. "We created this violence, so we can reduce this violence."
  • Paying attention to the matters at hand may sound simple, but most Americans aren't doing it, studies show. Though the experts say there's a lot more research to be done, the number of scientific studies has grown exponentially over the past decade. They show that mindfulness is more than a passing fad; there's early evidence it can help your health.
  • n their 2010 study, they created a computer program that sent questions at random moments to people by iPhone. The program asked, "How are you feeling right now?" "What are you doing right now?" and "Are you thinking about something other than what you're currently doing?"
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  • Of the 2,250 adults who answered the pings, 46.9% were not thinking about the task they were doing at the moment. This was the case for 30% of their activities, with one exception: during sex. That, apparently, had
  • their full attention.
  • To remain mindful, the Dalai Lama said, he sleeps a lot: about nine hours a night. He also gets up at 3 a.m. to meditate. He has another session in the afternoon and one more right before bed.
  • Scientists had Buddhist monks meditate while being scanned by an MRI machine. While strapped to a board and put in the huge, noisy machine, the monks calmed their minds, reduced distractions and paid attention to life moment-by-moment.
  • The participants were then subjected to a stressful day-long training exercise. Both groups had similar spikes in blood pressure and breathing rates during the test, but when it was over, the mindfully trained Marines' heart rate and breathing recovered much faster, as did their nervous systems.
  • The data on stress reduction is pretty good," said Richard J. Davidson, founder of the Center for Healthy Minds at the University of Wisconsin-Madison. He has published hundreds of scientific papers about the impact of emotion on the brain and did some of the first MRIs of meditating Buddhist monks.
  • Several workplace studies found that employees who get mindfulness training become more productive and stable. They demonstrate more self-control and efficiency. Employees with mindfulness training also seem to pick up on things faster and can read group dynamics better.
  • Davidson suggests that the data are "much weaker and less convincing" as mindfulness relates to curing a specific disease.It can't cure cancer or chronic pain, but the practice can help manage some of the symptoms. For instance, if you have chronic lower back pain, mindfulness may be as helpful as medication at easing that pain.
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