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Peter Buswell on 14 Dec 09ShoreTel Blog - from DrVoIP bringing you the very best in ShoreTel VOIP. Shoretel VOIP videos, tips and tricks and more.
Automatic Call Distribution, Voice Over IP, Predictive, Preview, and Progressive Dialler, Hosted Call Centre, Predictive Dialer and Call Centre Solutions, Computer Telephony Integration, Predictive Dialling and Blending, Interactive Voice Response, Voice Mail, Call Recording, SMS Text Messaging