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Alepo's industry-leading 5G-ready Digital Business Support System (BSS) enables #telecom operators to digitize CX as they rapidly deliver, manage, and monetize #telecommunication services. It includes omnichannel self-care, convergent charging, billing, digital payments, partner management, and more. #DigitalBSS #businesssupportsystem #bss #ossbss #telecomsector

As customers lead increasingly digital lifestyles, they demand more high-quality digital services from their communications service providers. To keep pace with these growing expectations for more digital services, and to counter the growing threat from OTT players, CSPs need a modern and robust business support system (BSS). When is it time for operators to consider a BSS transformation? Here are some indicators to look out for: - Launching services take days and even months, impacting time-to-market of new offerings and preventing them from remaining competitive. This is usually caused by complex systems and vendor lock-in. - Complex proprietary systems impact operational efficiency, often involving several touchpoints. - CX is impacted as the system cannot support modern digital services. - CAPEX and OPEX are high and require expensive managed services and frequent change requests from vendors. Download the whitepaper to learn more about the features and benefits of a BSS transformation: https://bit.ly/2vAJfC1 #bsstransformation #digitaltransformation #digitalbss #telecom #transformation #businesssupport

Digitizing operations and CX is on every operator's checklist today, and Alepo's Digital BSS enables just that. The 5G-ready and NFV-compliant platform lets telecom operators swiftly rapid launch, monetize, and manage the latest communications services. It enables communications service providers to transform into digital service providers. With Alepo's Digital BSS, operators can swiftly and easily differentiate themselves in a competitive marketplace as a modern brand. They can provide high-quality and affordable services to their customers while remaining profitable. New monetization channels, including digital store, OTT and IoT billing. The Digital BSS helps reduce operational costs. It also opens new upsell and cross-sell opportunities, with advanced billing models to support a complex ecosystem of partners and distributors. The platform helps automate customer support, integrating AI chatbots that help reduce burden on call center staff while empowering subscribers to control their accounts 24x7x365. Alepo's Digital BSS is a modular platform that can be deployed at once for a complete network overhaul, or in phases where operators can pick and choose the modules they need. It includes modules such as digital CRM, omnichannel self-care, convergent charging, billing, and much more. For more information on its modules and capabilities, download the flyer: https://bit.ly/3evdNhT #bss #telecom #5g #digitalbss #businesssupportsystem #digitaltransformation #telecombilling

5G has massive innovation and monetization potential for service providers. The key to unlocking this potential is to implement a robust digital Business Support System (BSS). A digital BSS helps operators implement innovative business models. In fact, it's beneficial to modernize this infrastructure even before rolling out 5G, as it lets operators implement and monetize key 5G use cases even on previous-generation networks. A digital BSS overcomes the limitations of legacy BSS, helping service providers meet evolving customer demand for more digital services. It not only lets CSPs introduce differentiated services but also automate business processes. The digital BSS also provides an elastic, modern, and convergent system that can be virtualized. It also supports 5G capabilities such as real-time rating, metering, and charging for advanced digital services, monetization models like partner settlements (B2B2X), and more. Its top benefits include: ✔️ Phase-wise or rapid deployments ✔️ Accelerated monetization of use cases ✔️ Centralized product catalog management ✔️ Improved CRM ✔️ Efficient revenue management ✔️ Enhanced partner management ✔️ Automated omnichannel support Read the full blog post to learn about these benefits in more detail: https://bit.ly/3NTDmpc

Customer expectations, and new market trends put tremendous pressure on communications service providers to constantly generate business and technical innovations while, at the same time, reduce operational costs. And, in rapidly evolving, multi-vendor network environments, it can be a challenge to master and manage this constant change in a cost-saving way. Alepo provides a complete managed services portfolio lets operators focus on long-term business strategy and less on day-to-day operations and management of their Alepo systems. It is especially beneficial for service providers with fewer in-house resources, helping them drive CX and reduce costs. The services are completed by Alepo's own in-house experts, who are adept in optimizing crucial business and network functions. Combined with Alepo's industry-leading products and solutions, Alepo's Managed Services help operators accelerate business success. The comprehensive suite includes offerings for professional business as well as those covering technical aspects. These services cover everything from configuration, change planning, and change management, to business continuity and network monitoring. For details on the services that Alepo handles for its clients, download the solution brief: https://bit.ly/3yjxJuy

Alepo's modern and advanced AAA server streamlines operations and supports next-gen use cases. It helps service providers control how their subscribers can access and consume IP data services. It monitors, audits, and accounts their actions. It helps optimize resource utilization, ensure a highly available network, and scales to meet dynamically changing demand. With its proven and scalable integration framework, Alepo's AAA infrastructure can be rapidly deployed. It enables operators to support their growing subscriber base and meet ever-increasing demand for data. They can easily create and launch innovative new services, driving revenue and CX. Further, it has flexible and open architecture that easily integrates with third-party and legacy systems. Modern networks have a growing number of connected devices in their networks, a trend that will continue as 5G and the IoT ecosystem permeates. Alepo AAA acts as a bridge between these devices and the network, bolstering security and driving 5G ROI. Alepo's NFV-compliant AAA is also among the few in the market that can be virtualized (vAAA). It can be deployed in any NFVi environment based on ETSI standards. This product brief provides details about its unique features, architecture, and business benefits: https://www.alepo.com/telecom-aaa/

Eswatini Mobile is a leading provider of prepaid and postpaid voice and data services in the Kingdom of Eswatini. With a swiftly growing subscriber base, the operator faced frequent network disruptions and downtime. To prevent these outages, it decided to replace its legacy SaaS BSS with Alepo's flexible and stable Digital BSS.