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Alepo, a global managed services provider for telecom operators, offers preventive management, configuration and change management, infrastructure management, and generic services.

Dive into this video to discover how our generative AI platform is revolutionizing the telecom industry, supporting customer service agents, and enhancing user experience. Witness the power of the SmartTel (fictitious telecom) Agent Assist Bot in providing real-time data, automating tasks, upselling guidance, and so much more. From streamlining ticket classification to offering real-time sentiment analysis, TelcoBot.ai ensures unparalleled support for telecom operators. Also, guaranteeing no query is too complex and no concern goes unaddressed.

As demand for data services, digital journeys, and digitized customer interactions continues to grow, what trends can telecom operators expect in 2022?

Digital transformation has gained popularity across industries, and the telecom sector is no exception. With the increasing demand for digital services and rising competition, telecom operators must embrace digital excellence in four critical aspects: customer experience (CX), business, operations, and processes. This video explores the crucial aspects operators must excel in to stay ahead of the competition and achieve successful digital transformation. We discuss how deploying a next-gen digital BSS can help operators embrace digital excellence and enhance their customer experience by providing personalized services and leveraging advanced analytics to understand customer needs better. Also, with an advanced Digital BSS platform like Alepo's, operators can excel in the other major aspects of digital transformation, i.e., processes, operations, and business. The digital BSS's fully automated workflows help operators optimize their business processes and drive operational efficiency. From automation to predictive maintenance, digital transformation of processes and business can help streamline operations and reduce costs. Moreover, we highlight the importance of digital transformation in enabling operators to leverage new revenue streams and explore innovative business models. Whether it's through IoT, cloud services, or 5G, digital transformation can help operators identify new opportunities and capture market share. In today's constantly evolving market, digital transformation of CX, processes, business, and operations helps operators achieve agility and flexibility in their dealings, enabling them to respond quickly to changing market demands and customer needs. If you're an operator looking to embrace digital transformation or simply interested in knowing in detail about the key aspects of digital transformation, read our blog: https://bit.ly/3USRLqy

Digitizing operations and CX is on every operator's checklist today, and Alepo's Digital BSS enables just that. The 5G-ready and NFV-compliant platform lets telecom operators swiftly rapid launch, monetize, and manage the latest communications services. It enables communications service providers to transform into digital service providers. With Alepo's Digital BSS, operators can swiftly and easily differentiate themselves in a competitive marketplace as a modern brand. They can provide high-quality and affordable services to their customers while remaining profitable. New monetization channels, including digital store, OTT and IoT billing. The Digital BSS helps reduce operational costs. It also opens new upsell and cross-sell opportunities, with advanced billing models to support a complex ecosystem of partners and distributors. The platform helps automate customer support, integrating AI chatbots that help reduce burden on call center staff while empowering subscribers to control their accounts 24x7x365. Alepo's Digital BSS is a modular platform that can be deployed at once for a complete network overhaul, or in phases where operators can pick and choose the modules they need. It includes modules such as digital CRM, omnichannel self-care, convergent charging, billing, and much more. For more information on its modules and capabilities, download the flyer: https://bit.ly/3evdNhT #bss #telecom #5g #digitalbss #businesssupportsystem #digitaltransformation #telecombilling

Alepo's industry-leading 5G-ready Digital Business Support System (BSS) enables #telecom operators to digitize CX as they rapidly deliver, manage, and monetize #telecommunication services. It includes omnichannel self-care, convergent charging, billing, digital payments, partner management, and more. #DigitalBSS #businesssupportsystem #bss #ossbss #telecomsector

Learn how ChatGPT, an OpenAI language model, can help telecom companies (telcos) with customer service, automation, predictive maintenance, fraud detection, and more.

As customers lead increasingly digital lifestyles, they demand more high-quality digital services from their communications service providers. To keep pace with these growing expectations for more digital services, and to counter the growing threat from OTT players, CSPs need a modern and robust business support system (BSS). When is it time for operators to consider a BSS transformation? Here are some indicators to look out for: - Launching services take days and even months, impacting time-to-market of new offerings and preventing them from remaining competitive. This is usually caused by complex systems and vendor lock-in. - Complex proprietary systems impact operational efficiency, often involving several touchpoints. - CX is impacted as the system cannot support modern digital services. - CAPEX and OPEX are high and require expensive managed services and frequent change requests from vendors. Download the whitepaper to learn more about the features and benefits of a BSS transformation: https://bit.ly/2vAJfC1 #bsstransformation #digitaltransformation #digitalbss #telecom #transformation #businesssupport

Alepo's 5G digital business support system (digital BSS) is a leading telecom BSS platform for telecom operators to monetize BSS opportunities and digitize CX.

Alepo's 5G- and NFV-compliant telecom AAA Server optimizes the performance of mobile, WiFi, and wireline networks. This product brief details how it helps operators drive ROI.

New technologies in telecommunications are emerging at an exceptional rate. It is necessary for telecom operators to quickly adapt to the new trends to remain competitive and relevant in the market. 2023 will be a transformative year and will bring multiple challenges for the operators considering the competition to deploy 5G networks, implement smart facilities with thousands of connected devices, and increase network complexities. In this video, Alepo lists the top five trends that telcos should focus on in 2023 to survive the competition, accelerate service innovation, and maintain low costs and good profitability.

Among next-gen telecom billing solutions, Alepo's Enterprise IoT Billing Solution supports enterprise customers, IoT partnerships, and advanced business models.

Alepo's convergent Mediation System simplifies streaming operations, supports many downstream distribution scenarios, ensures BSS billing mediation accuracy for telecom operators.

Alepo's Wholesale and Interconnect Billing solution helps manage diverse telecom partnerships for wholesale and 5G networks: billing and settlement, contract onboarding, and more

Alepo Promotion and Campaign Manager is an intuitive campaign management system for maximum digital customer engagement, improve ARPU, and reduce churn.

Alepo's 5G Core (5GC) enables operators to rapidly launch 5G use cases while continuing to support their 4G services. Alepo's solution provides a unified platform to manage 4G (EPC, IMS), C-IoT, and non-3GPP networks like WiFi alongside 5G. So, operators can shift to a fully virtualized service-based environment using one solution to support LTE as well as 5G. The cloud-native solution has one of the lowest resource footprints in the industry. It provides key 5GC components, including SDM (AUSF, UDM+HSS, UDR) and converged policy control (PCF+PCRF). The modular and scalable microservice-based architecture is 3GPP standards-compliant, ensuring operators can upgrade to a next-generation network without disrupting existing services. Alepo's 5GC lets operators of all sizes swiftly introduce next-gen capabilities. It is also beneficial for operators who want to deploy private enterprise networks for diverse industry applications. Download the flyer to learn how Alepo's solution helps operators seamlessly transition to 5G: https://bit.ly/3gXbExm #5GCore #5GC #telecom #5GUseCases #Private5G #5G #5GCoreNetwork #ConvergedCore

Customer expectations, and new market trends put tremendous pressure on communications service providers to constantly generate business and technical innovations while, at the same time, reduce operational costs. And, in rapidly evolving, multi-vendor network environments, it can be a challenge to master and manage this constant change in a cost-saving way. Alepo provides a complete managed services portfolio lets operators focus on long-term business strategy and less on day-to-day operations and management of their Alepo systems. It is especially beneficial for service providers with fewer in-house resources, helping them drive CX and reduce costs. The services are completed by Alepo's own in-house experts, who are adept in optimizing crucial business and network functions. Combined with Alepo's industry-leading products and solutions, Alepo's Managed Services help operators accelerate business success. The comprehensive suite includes offerings for professional business as well as those covering technical aspects. These services cover everything from configuration, change planning, and change management, to business continuity and network monitoring. For details on the services that Alepo handles for its clients, download the solution brief: https://bit.ly/3yjxJuy

T1Everywhere has partnered with the finest service providers like At&t, PGi, Intercall, Level3, Telecom, Verizon, Windstream, Limelight and many more to provide the best priced Internet T1 services. Businesses and other organizations with a local computer network can take advantage of our T1 solutions for internetwork communications as well as the convenience of high-speed Internet connectivity.

Internet T1 solutions are now being implemented by a lot of businesses & corporate for their connectivity requirements. Consumers can opt for a T1 bandwidth connection between a pair of specific locations. An increasingly popular choice for businesses today. Businesses & other organizations with a local computer network can take advantage of T1 Internet services. We have partnered with the finest service providers like At&t, PGi, InterCall, Level3, Telecom, Verizon, Windstream, Limelight and many more to provide the best services.

Discover how Tishknet, a pioneering telecom operator from Iraq, revolutionized its network operations by partnering with Alepo. This video explores Tishknet's journey to introduce a high-speed LTE network alongside its existing services while addressing the challenge of modernizing its billing platform to improve revenue management for legacy offerings.

The carrier-grade WiFi infrastructure helps accelerate service monetization, but the Alepo and Altai joint WiFi solution helps telecom operators with a high ROI too.