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With faster deployment times and lower risk meeting business needs, Cloud-based human capital management (HCM) is the new growing trend as more companies are adopting cloud-based solutions. Ventana Research finds that more than a quarter of companies are now adopting Cloud computing in direct response to overcome the pressures of retaining talent and increasing employee satisfaction. Join this webinar to learn the business benefits cloud computing can bring to your organization, and the formula for success with HCM in the cloud.

More than a quarter of companies surveyed by Ventana Research are adopting cloud computing in direct response to meeting the pressures of retaining talent and increasing employee satisfaction. This number is part of a larger trend of organizations adopting cloud based human capital management (HCM) solutions. Learn how 15 Million Users leverage the cloud platform to manage their HR processes.

GAINESVILLE, FL, Nov. 28, 2011 - SumTotal® Systems, Inc., the innovator in strategic Human Capital Management (HCM) solutions, today announced the appointment of David Osborne to Senior Vice President of Professional Services at SumTotal, overseeing worldwide services of all strategic Human Capital Management solutions for customers. "SumTotal is on the cutting edge, not only in advanced end-to-end HCM technology, but also in how it services and supports its customers," Osborne said. "It's exciting to have a role at a leading organization that truly recognizes the value and importance of genuine customer satisfaction. I'm looking forward to the opportunities ahead as SumTotal continues to innovative and advance the overall customer experience in strategic HCM solutions."

"SumTotal recognizes greatest sources of success: innovation, customer satisfaction." Mark Johnson, new CFO, SumTotal

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.