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GAINESVILLE, Fla., Feb 27, 2012 - SumTotal® Systems, Inc., the innovator in Strategic Human Capital Management (HCM) solutions, today announced it has surpassed 3,500 global customers on its best-in-class strategic HCM solution helping organizations around the world better manage their workforce business processes. SumTotal has shown rapid growth in all of its deployment models, including Cloud, Private-Cloud, and On-Premise, with 45 million global users. The company also has over 15 million users on its Cloud offering. This flexible deployment model allows the company to meet the growing needs of its customers with great flexibility and rapid deployment. The ability to support large numbers of customers and end users is testament to SumTotal's operational efficiencies and ability to scale on a global basis. With multiple data centers regionally focused around the globe, and 24/7 support infrastructure, the company is well positioned for additional growth and expansion. SumTotal has the largest implementation in China at Huawei, a leading global information and communications technology (ICT) solutions provider, with over 60,000 employees and is deploying an additional 1 million users to support its third-party installers. SumTotal is one of the only vendors to offer an end-to-end strategic HCM solution that spans the complete employee lifecycle including talent management, learning and development, workforce management, expense management, core HR management, payroll and benefits, and strategic workforce analytics. Providing the deepest multinational domain expertise, including highly successful deployments to over 50% of the Fortune 500, the company offers best-practices for global HCM implementations helping organizations execute end-to-end HR processes more effectively and efficiently. "This is an extraordinary milestone and we are pleased to be the solution of choice for so many customers around the world," said SumTotal's CEO John Bo

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.