St Nicholas Hospice

The Government has published the End of Life Care Strategy - promoting high quality care for all adults at the end of life which is the first for the UK and covers adults in England. Its aim is to provide people approaching the end of life with more choice about where they would like to live and die. It encompasses all adults with advanced, progressive illness and care given in all settings. The strategy has been developed by an expert advisory board chaired by Professor Mike Richards, National Cancer Director, and including key stakeholders from statutory health, social care, third sector organisations, professional and academic organisations. The strategy has been informed and shaped by the work on end of life care undertaken by strategic health authorities for the NHS Next Stage Review.

We have produced this guide, building on the excellent work carried out from 1993 to 1995 by the Citizen's Charter Complaints Task Force, to help you improve your complaints systems. It replaces: the Good Practice Guide, published by the Complaints Task Force in June 1995; and the Complaints Review Arrangements in Public Services guidance, published by the Citizen's Charter Unit in March 1997.

The Healthcare Commission has produced a new guidance document: Complaints Toolkit - handling complaints within the NHS. This has been developed to offer advice and assistance to NHS bodies and primary care providers on best practice in handling complaints at a local level and will also help trusts to ensure they have the right procedures in place meet Core Standard 14.

NHS Next Stage Review: Our vision for primary and community care

Liverpool Care Pathway (LCP) guidelines for LCP Drug Prescribing in Advanced Chronic Kidney Disease

Carers at the heart of 21st century families and communities: a caring system on your side, a life of your own

The NHS Resilience and Business Continuity Management Guidance 2008: interim strategic national guidance for NHS organisations

A group that has been set up to help develop a new GP-led health centre in Haverhill has met for the second time.

Equitable Access to Primary Medical Care Suffolk PCT PROCUREMENT SCHEME Memorandum of

Advance Care Planning: A Guide for Health and Social Care Staff

NCPC publishes a range of titles which can help you develop and implement your palliative care strategies, support clinical governance and offer guidance on clinical and ethical issues.

The Fire and Carers Together (FACT) scheme is a free service for family carers and vulnerable people with any additional needs who might find it difficult leaving the home in the event of a fire.

NHS End of Life Care Publications