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The purpose of this updated guidance is to assist primary care trusts (PCTs) in developing their plans for responding to an influenza pandemic. It is also intended to be a useful document for primary care professionals such as those working in general practice, community pharmacy and nursing, and for partner agencies providing services in the community setting.

NHS Next Stage Review: Our vision for primary and community care

The Healthcare Commission has produced a new guidance document: Complaints Toolkit - handling complaints within the NHS. This has been developed to offer advice and assistance to NHS bodies and primary care providers on best practice in handling complaints at a local level and will also help trusts to ensure they have the right procedures in place meet Core Standard 14.

A group that has been set up to help develop a new GP-led health centre in Haverhill has met for the second time.

Equitable Access to Primary Medical Care Suffolk PCT PROCUREMENT SCHEME Memorandum of