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Springhill Suites Houston Medical Center/Reliant Park: Traveler Reviews Ranked #91 of 425 hotels in Houston 50 Reviews 50 reviews from our community Trip type Family reviews (16) Couples reviews (6) Business reviews (17) Solo travel reviews (5) Friends reviews (3) "A Scam!" - While this hotel is clean, I would NOT recommend staying here, especially if you need to rely on taxis for transportation. First, we asked for three days in a row for the drain in the bath/shower to be unclogged, which was never done. Standing in inches of water while taking a shower is not my idea of fun. Much worse however, was the scam the hotel seems to be running regarding taxis and car service. The last night of my stay, I requested an early morning cab to go to the airport. I was told it would be taken care of. Shortly after, the front desk called my room, asking if I wouldn't prefer a town car. I was told this was suggested because the cab drivers had been adding extra distance to rides to drive up the cost of the fare. Since I had taken a cab from the airport to the hotel, I had a sense of the cost, and felt confident that I could be firm with the cab driver, especially since the cost of the town car was quoted at $10 more. The next morning, I showed up in the lobby at 4:45 am for my cab. The person at the desk informed me that no cab had been called, that 'cabs don't work that way' here, and strongly suggested (again) that a town car be called, since that was the only way to be sure of a quick arrival. The price this person quoted me was now $5 more than a cab ride, and feeling desperate, I agreed. Once in the town car, I asked the driver if there was any arrangement with the hotel to pass along part of the fare to the hotel. He acknowledged that there was. I believe this is reprehensible. I should add that the three times I took a regular cab in Houston, the service was prompt and pleasant.Stayed July 2008 "Business trip to Houston" - Rooms are nice and clean, b