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samiatazi

FinTech: Financial services: Industries: PwC - 0 views

  • The lines between financial services (FS) and technology, media and telecommunications (TMT) firms have blurred to the point that the roads are a free-for-all and previously distinct sectors are colliding. Many TMT companies are applying for FS licences, and FS organisations have begun calling themselves technology companies. Fintech, or financial technology, is at the epicentre of this transformation. The FS and TMT industries are both using it to sharpen operational efficiency, lower costs, improve customer experience and heighten the appeal of their products and services. They’re also carving out new commercial possibilities. Digital-only banks are offering redesigned client propositions and cost profiles. Investment managers are deploying fully customised robo-advice. Insurers are using sensors to monitor people’s health and help prevent illness. And according to a recent PwC survey, consumers are ready for the digital shake-up. The question is no longer whether fintech will transform FS, but which firms will apply it best and emerge as leaders.  In this year’s Global Fintech Survey, we polled more than 500 FS and TMT executives worldwide and analysed their responses. We think the winning companies will be those that not only embrace fintech-driven business models but figure out how to navigate wider and more crowded lanes with approaches that make the most of FS and TMT’s combined strengths. This report will explore the current fintech landscape, the factors that will determine the likely winners and losers in coming years, and the steps that organisations can take to put themselves in the best position to lead. 
    • samiatazi
       
      Reports from PwC: There has been a blurring of the boundaries between financial services (FS) and electronics, media and telecommunications corporations. Most TMT firms applying for the FS permits, and FS agencies have been naming themselves as technology companies. It's no longer a matter about whether fintech will switch FS, but which businesses will better leverage it to become leaders. The winning businesses will take advantage of FS and TMT firms' joint strengths.
mohammed_ab

Ghana Launches Mobile Money Interoperability System. - Ghana Telecoms Chamber - 0 views

  • The Ghana Chamber of Telecommunications together with the Government of Ghana, Central Bank, GhIPSS and commercial banks on Thursday 10th May 2018 launched the mobile money interoperability system at the Marriot hotel in Accra. The Mobile Money Payment Interoperability is the service, which allows direct and seamless transfer of funds from one mobile money wallet to another mobile money wallet across networks, which was developed by Ghana Interbank Payment and Settlement Systems (GhIPSS) with active collaboration of the Mobile Industry.
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    I find that this technology is really interesting for all mobile money service providers. MTN-Ghana could leverage the customer base of its competitors as their main way to make money is through transaction fees, and with this technology, they will benefit from a higher number of transactions.
samielbaqqali

MTN apologises to its customers over new data bundles challenges [ARTICLE] - Pulse Ghana - 3 views

  • Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.
  • MTN Ghana has apologized to its customers who are facing challenges as they try to purchase data bundles.
  • MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”
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  • MTN Ghana injects $160 million in improving network technology after coming under fire for poor services Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.
  • Some customers of the company complained on social media about the difficulties they are facing in purchasing data packages using their mobile money wallets.
    • samielbaqqali
       
      MTN needs to be aware of issues of this nature. They have to ensure that everything functions well when launching a new package, because when you are the leading company, customers demand the best possible service.
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    MTN needs to be aware of this kind of problems. They've to make sure when launching a new package, everything is working perfectly because when you're the leader company, customers expect the best service possible.
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    MTN made a good move by maintaining its contact with its customers, because after all the challenges and problems in its platform, there is a high risk that it will loose its customers' trust.
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    MTN is the number one telecommunication company in Africa by offering the best service to its customers. Facing such issues could impact customer loyalty and the brand image of the company.
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