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So far JUMO has analysed more than 33 terabytes of data to serve more than nine million customers in seven countries across Africa and Asia, including Tanzania, Kenya, Uganda, Ghana, Zambia and Pakistan.

Its mission is to build and operate inclusive digital banking marketplaces to advance financial inclusion for the 80 per cent of the world’s population who are excluded or underserved by traditional financial services.

As an investor partner, LeapFrog’s financial services expertise is being used for product design and multi-country rollouts, to turbocharge Jumo’s growth and spur financial inclusion across Africa.

Financial-technology companies are changing the face of finance. Over the past ten years, what started mostly as disruption in the payments space has expanded to every corner of finance. Even areas once assumed to be safe are seeing new entrants and competitive threats. Wealth and asset management, wholesale banking, capital markets, regulation and risk (“regtech”), and trade finance are just the most recent areas to see innovation driven by small technology-first players.

Whether fintechs ultimately win or lose significant market share may be beside the point; they are redefining customer expectations and continue to create new business models. As fintechs are frequently building their entire technology stacks from the ground up, they are highlighting incumbent financial institutions’ weaknesses not only in digital user experiences but also in operational efficiency. Whether a new digital brokerage wins or loses may not matter when customer expectations around brokerage fees change. A retail foreign-exchange fintech having 5 or 50 percent of the market may matter less than retail FX margins disappearing for everyone. Whether the next crops of “neobanks” disrupt retail banking may be less important than their highlighting for users and customers the possibilities of a modern, digital-first experience.

f your downside potential from disruptive threats. Incumbents can choose to invest in companies they partner with or to focus on areas they know well or interesting adjacencies. We frequently advise clients to find ways of keeping corporate venture-capital groups slightly at arm’s length to attract skilled managers, and we recently have seen increased interest in investing in established outside managers who focus on financial technology. Transform yourself to be more like a fintech. Digital transformation is a difficult but necessary process for most incumbent financial institutions. Redesigning core infrastructure to be more modular and dynamic, driving a new agile operating model, and upgrading technology and workforce skills are all necessary to compete with outside threats, fintech and otherwise. Build your own (internal) fintech. The road for transformations is normally measured in years, but the competitive threat from fintechs is today. Increasingly, we are seeing financial institutions try to beat fintechs at their own game or self-disrupt areas of their business before others can. The key to success in new digital business building is to combine the agility, speed, and talent of a start-up with the “unfair advantage” of an incumbent by leveraging existing assets (e.g. customers, distribution, or infrastructure). Serve the fintechs. A few financial institutions can find their competitive advantage in creating scaled, efficient technology and operations to enable others to embed financial services in their customer experiences. This “banking as a service” business model depends on finding a profitable path to white labeling but draws on the inspiration of large tech platforms. Enabling the customer experiences of others has quickly moved beyond just enabling fintechs to also working with big technology companies, retailers, telecommunications companies, and beyond. Ignore fintechs. Although ignoring the competition is rarely the right choice, some businesses are built on moats—frequently regulatory—that are difficult to disrupt or they play within narrow markets. Companies should prioritize where they need to focus and in doing so know when they need to pay attention and when they need to avoid the distraction of disrupters.

Safaricom PLC and Ant Financial Services – the world’s largest fintech services provider – have announced a partnership that will allow Kenyans shopping on AliExpress to pay for their purchases using M-PESA.

Safaricom PLC and Ant Financial Services – the world’s largest fintech services provider – have announced a partnership that will allow Kenyans shopping on AliExpress to pay for their purchases using M-PESA.

Kenyans shopping on Aliexpress.com will be presented with M-PESA as one of the payment options when checking out their shopping cart on the website. Once customers select M-PESA, they will then key in their mobile phone numbers and will subsequently receive a prompt on their phones to type their M-PESA PIN to complete the payment.

The investment will allow FarmDrive to scale to US$13 million of loan originations in 2019 with minimal losses and exceptional returns using RiPe, a customisable lending engine that will allow lenders to plug in and access low-cost loan origination channels such as USSD, credit scoring, identity verification, and a portfolio management suite that includes recovery and collections, payments, customer support, and advanced real-time data analytics.

Digital money transfer provider, SimbaPay, has announced the launch of its money transfer service to Nigeria. Using the SimbaPay app or website, Nigerians living in the UK can send money to Nigeria at zero charge using SimbaPay. The payment can be made to any bank account or mobile phone in Nigeria instantly.

Robos came on the scene about a decade ago, and two early startups were Wealthfront and Betterment. Today, there are dozens of robos in the market, Fisch said. There are pure robo services, as well as those that offer the option of talking to a human advisor, with or without an extra fee. Since they’re automated, robos can more easily avoid conflicts of interest that could beset a human advisor, who might push investments that pay the highest commissions.

Artificial intelligence is changing the world of retirement planning. By using improved datasets and algorithms to efficiently deliver solutions tailored to people’s needs, AI can help them save, invest and retire better. One of the hottest trends to emerge in this area in recent years is the use of robo-advisors. These are software programs that use the data supplied by clients to create and automatically manage their investment portfolios

The banks and financial institutions are happy to use the advantages of secure storage, interoperability, scalability, and 24/7 uptime without heavy investments. This also means that scaling your business to higher user demand is much easier due to the fact that it only takes upgrading the data package that the company is contracted to use. No need to hire, train, and re-train any employees.

Digital money transfer provider, SimbaPay has announced that it now supports Safaricom’s M-Pesa PayBill payment service in Kenya. This development broadens the reach of the M-Pesa Paybill service which was previously limited to Safaricom subscribers within Kenya. Now, Kenyans living abroad will be able to make payments in Kenya on the M-Pesa Paybill service via the SimbaPay App.

It became clear that fintech companies began to prize crowdfunding three years ago. Monzo crashed our servers in 2016 when it raised £1m in 96 seconds. Last December, the now-serial crowdfunding neobank raised £20m from retail investors. 

The world’s leading fintechs are using crowdfunding to cement and enhance their relationship with their customers. The latest Unicorns report from Beauhurst, an independent analysis firm, identifies the UK’s 21 unicorn companies – those worth $1bn (around £760m) or more. Of the 21, six are fintechs, and two are digital banks: Monzo and Revolut. Both have turned to crowdfunding – at a time when they are the darlings of the tech scene and its investors – to raise capital. 

Neobanks emerged — young banks licensed (often from a traditional institution) and a modern core banking system that allowed them to operate and scale faster while spending much less on customer service. Neobanks started to grow like startups — building only relevant products, nailing marketing. The rebundling phase was under way.

The next wave currently underway is niche fintech. Due to a dramatic reduction in the cost of launching technology startups (500 times in 20 years), focusing on product group for very specific user personas (teens, retirees, SMEs) became possible. Thanks to their precise relevance, these fintechs enjoy higher customer loyalty and satisfaction.

“JUMO has started to solve the problem of access to good quality financial services for people in emerging economies”, says Andrew Watkins-Bell, CEO of JUMO. “It’s unacceptable for people to have difficulties making transactions, saving or finding capital to finance their company.”

“PROPARCO’s investment in JUMO – which is also our first investment in a fintech company – is a natural extension of our work to promote financial inclusion via microfinance institutions, loans to small and medium-sized enterprises – and now mobile technology”, explains Grégory Clemente, Chief Executive Officer of PROPARCO. “This project uses mobile phone technology to reach a larger number of people in a much wider area.” 

This is not the first cross border transfer initiative by SimbaPay. The London-based company supports more cost-effective and efficient transfer of funds across Africa and Asia (11 countries – 9 African, 2 Asian). These are Nigeria, Kenya, Uganda, Tanzania, Rwanda, Burundi, Ghana, Madagascar, Niger, India and now China.

SimbaPay developed a third-party payment aggregator that enables funds delivery between Kenyan merchants and their largest source of imports, China. Through SimbaPay’s international money transfer service, merchants and individuals in Kenya would be able to send money to China’s WeChat Pay users from Family Bank’s PesaPap mobile banking application. This can be achieved through M-Pesa and a USSD service

SnapScan launched in South Africa in May 2014, although the app had been operational since June 2013. The app was launched in partnership with Standard Bank, and the bank ultimately acquired the developer of SnapScan, FirePay, at the end of 2016.

“What they lack, specifically in Africa, is merchant and business acceptance. As a result, they are reliant on banks to issue card tokens to their wallets and to roll out a merchant acceptance network.” SnapScan, on the other hand, is a potential solution for businesses where card terminals are not cost efficient or appropriate.

New technologies, like machine learning/artificial intelligence, predictive behavioral analytics, and data-driven marketing, will take the guesswork and habit out of financial decisions. "Learning" apps will not only learn the habits of users, often hidden to themselves, but will engage users in learning games to make their automatic, unconscious spending and saving decisions better. Fintech is also a keen adaptor of automated customer service technology, utilizing chatbots to and AI interfaces to assist customers with basic task and also keep down staffing costs. Fintech is also being leveraged to fight fraud by leveraging information about payment history to flag transactions that are outside the norm.

The purpose of this study is to analyze the pricing strategies of French FinTech Firms (FFFs) using quantitative descriptive and correlational research methods. Based on a representative sample of 246 FFF, the study provided consistent support for the hypotheses, which argues that FFFs with high price-setting power may implement a combination of the price-setting strategy (PSS) “skimming” and the price-setting practice (PSP) “value-informed”. FFFs applying “market-based” PSSs tend to use “competition-informed” PSP preferring “pay-per-use” price-setting model (PSM). Whilst FFFs who apply “penetration” PSS tend to use “cost-informed” PSP and “pay-per-use” PSM. The findings support founders and senior management in their pricing decisions. This paper contributes to the existing literature on pricing strategies of early-stage high-tech companies. There is a need for further research about the change of pricing strategies during the lifecycle of a firm using for example a longitudinal quantitative study.

Despite the technology underpinning WorldCover being really quite complicated (blockchain technology and machine learning), their product is amazingly simple; a crucial quality when doing business in rural areas where literacy levels are extremely poor. Essentially WorldCover is able to cut through the notoriously bureaucratic insurance claim system by ensuring insurance payments are automatically triggered once certain conditions are met, therefore increasing efficiency and eliminating fraudulent requests.

WorldCover is capable of providing premiums at a comparatively low-cost, which, like simplicity, is an essential part of their business model.

There is a saying among corporate bankers “You only get credit if you don’t need it”. Translated into business terms: there were underserved customers, ignored by traditional financial industry, who couldn’t apply for a loan or credit. And that helped a lot of fintech startups, the likes of Finiata (Netguru is proud to be a partner here) or Lenddo, to put their foot in the door.

Over the last decade, there has been a global increase in the focus on climate change and the risks and dangers associated with it. And for good reason. Damage from climate-related disasters was in the billions of dollars in 2019 alone. California wildfires caused $25 billion in property damage, while Typhoon Hagibis in Japan cost an estimated $15 billion. Other extreme weather events, including rampant brush fires in Australia, widespread droughts in East Africa and severe flooding in South Asia, have had devastating consequences.

Like Kin, NYC-based WorldCover was created in response to climate-related disasters. It works to provide drought insurance to farmers in Africa. When first launched, WorldCover was available only in Ghana and covered only one crop: maize. Since then, the company has expanded to multiple markets in East and West Africa, covering four categories of crops: cereals, legumes, root vegetables and perennials. WorldCover uses a combination of satellite imagery and on-the-ground sensors to understand local weather patterns in order to create insurance options for farmers facing some of the world’s worst droughts. The company uses its satellites to monitor rainfall patterns and trigger payouts immediately.

Mr Winter, however, feels security is actually enhanced by the likes of SnapScan and FlickPay, as the customer's credit card is never handled by the merchant so cannot be skimmed or copied. Mr Rusagara says the system is secure for both customer and retailer, with QR codes expiring upon use, or after 90 seconds.

"SnapScan does not charge shoppers any fees. Merchants pay a small transaction fee that is comparable or cheaper than using normal credit card facilities."