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Conversational AI platform in USA - SmartBots is an enterprise chatbot building platform, conversational intelligence and interactive interfaces that enable enterprises to build, test, train, and manage BOTs seamlessly. ✓ Schedule a demo!

Artificial Intelligence-powered Chatbots in Human Resource allows the HR teams to provide instant, accurate responses to common employee queries. Employees can get instant resolutions for their queries, 24x7. HR Chatbots automating the frequently asked queries frees up HR teams to personally handle the more complex queries.

The COVID-19 Healthcare Chat Bot available for 24*7 will answer all types of queries regarding coronavirus, Make sure to be aware of its symptoms, and precautions need to be taken to not get affected by this pandemic virus. The major goal is frequently hand wash, wear a mask, not to touch your face and many more like this we can discuss with this COVID-19 Chatbot. This is an easy way to get clear of all doubts with reference to COVID-19. We SmartBot build this chatbot can deploy and useful to many enterprises to include it in their website for employees and customers to be aware of this COVID-19.

Any enterprise having huge customers and interact with them frequently, they can have more benefits with Customer Support Chatbot around 24*7 support, time-saving, and reduce the cost on the organization. This Customer Service chatbot is enabling of few FAQs, any ticket status, account updates, and live agent handover all these can be done. The bot is available in 3 types as Chat, Voice, and IVR which are having all features like quick resolution, quick feedback, easily scalable, efficient time usage, easy accessibility, and CRM integrations.

HR Bot Application is to automate the HR functions and communications with employees which helps for 24*7 support, boost efficiency, and save time and money. The employee life cycle work is available on HR Chatbots like On-boarding, learning & development, employee engagement, help desk, and recruiting process. At any level of employee information and background verification, projects, absence management, holidays, hikes, claiming any bills all these types of information can be processed in chatbots.

IVR Chatbots using the latest technology of Artificial Intelligence for any kind of information they can interact with the Conversational IVR Contact Center at any time. This AI IVR is available for 24*7 using the Natural Language for speech recognition and interacts with the user via chat. Adding these features the IVR Chatbot is consistent and improved with customer experience. It also reduces the need for live agents and operation costs whereas it works on cloud platforms. The wide range of analytics will help us to lead organization KPIs.

Chatbots have become an integral part of our daily lives. Do you know that machine learning played a key role in achieving such a performance? This article deals with an interesting in-depth concept of chatbot implementation of frameworks like Amazon lex or Google DialogFlow.

Conversational AI is the technology behind chatbots, voice bots, and virtual assistants (VA). Enterprises are looking towards conversational AI technology to enhance customer support, and employee and customer loyalty. The adoption is increasing during pandemic times and is only going to accelerate in the future. Visit our site & Schedule a demo with us today.

Conversational AI Chatbots Case Studies by Smartbots for multiple bot solutions like Sales BOT, BI BOT, AI-Powered HR BOT, and Agent Assist BOT. Visit our site and download the case study.

Intelligent Virtual Assistant is to help agents solve user queries quickly using the Agent Assistant Bot. The Agent Assistant Chatbot is having the features of quicker query resolution, great agent productivity, and increased customer satisfaction. The AI Agent Bot available in 3 models of Chat, Voice, and IVR. Some additional advantages are context-aware, connect to a knowledge base, automate agent process, and instant answers to users. This way the bot can play a vital role in conversation between the agents and customers of a company in a fast and effective manner. It also leads to save time and reduce cost which leads to the growth of an enterprise.

While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining.

Conversational Artificial Intelligence Chatbots in Insurance Industry increase efficiency for Customers & Employees. Insurance Bots can help with providing quotes, raising claims, answering questions related to policy, etc. Bots are available 24/7 to help companies provide delightful customer service. Bots add value to companies in the absence of agents too.

AI and Chatbots are uniquely positioned to address the needs of the healthcare industry that is challenged in delivering the right message, the right response at the right time, and also in capturing the right voice of the consumer. The ability to bring everyone together in a conversational way will pave the way to not only in delivering the right care but also in formulating the right responses that address the needs of targeted consumers at a faster pace.

Automate voluminous, repetitive, and routine queries in the claim process to our Virtual Assistants, built with enterprise-specificity and ML capabilities. Reduce drudgery for human agents and bring them in for advanced/ complex queries with the live agents' hand-off capabilities of our Virtual Assistants.

Chatbots and Virtual Assistants cannot answer all customer queries. Sometimes they struggle to understand the customer's issue. In such a scenario, transferring the conversation to a human agent is the best solution. But doing this in a seamless manner is of utmost importance. We show how Smartbots implemented this feature.

The future relationship between companies and customers depends upon AI Chatbots in various industries like pharma, health, insurance, finance, and manufacturing. It helps with user engagement, service, product reviews, lead generation, less maintenance cost, etc. Along with websites, the bots can be integrated into apps, social media platforms to get demand in the market.

Stand-up a chatbot use case within 30 days. Our Proof-Of-Value program is accepting applications at no cost for a limited time.

SmartBots is a Conversational AI studio with all the necessary components for enterprises to build, test, train, measure, and manage bots. The platform enables businesses to quickly build & deploy conversational bots for various channels, domains, and industries with significantly reduced time to market.