Group items tagged

If the younger generation is any indication of how people will live, work, and interact in the future, today's teens are media omnivores who will set new standards for social communication.

Libraries need to understand what their users are doing on the internet in order to interact with them and market themselves successfully.

Western Sydney University Social Media Policy - 2015 Audit is conducted of social media policy every 6 months. Comments must be replied to with 24 hours. Yammer is used as an internal social media network. There are some clear directions for dealing with social media and how to deal with adverse comments. This looks to me to be a good working policy.

This one is interesting as it's not a complete document on its own, there is a link to a complementary video which details social networking and how to be safe and as with the military documents it links to other in-house policies that also must be followed. Essentially all this document requires is for you to not slander the state or disclose any sensitive information.

Abstract: "Social media is now widely used by librarians to fulfill a variety of objectives. Taylor & Francis has collated a range of opinion and data within this white paper to provide an overview of how social media is currently used by librarians, for what purposes, and to what effect. Our research program comprised focus groups in the UK, USA and India."

Why study social media in the library? Social media has the potential to facilitate much closer relationships between libraries and their patrons - wherever users are based, and however they choose to learn about and access library services and resources. Current usage of social media by the library community generally remains ad hoc and somewhat experimental, but the uptake of these tools is accelerating, and they will likely play an increasingly important role in library service provision and outreach in the future. This white paper has been researched and compiled by Taylor & Francis to provide an overview of current practices relating to the use by libraries of social media, from a world-wide perspective, against which individual institutions can benchmark their own activities and be inspired to try new approaches. This white paper is just a start - we plan to build from this a central web-based resource on social media for the library community that will provide ongoing updates, in-depth case studies and best practice guides. We hope this will become a valuable, developing resource that librarians will access and contribute to, so the entire community benefits from sharing ideas and experiences.