Zuni presets a case study on the use of social media at the Australian School of Business at UNSW. 12 key stakeholders took part to align a social media strategy over a very diverse range of tools. Very useful case study

Focus is on creating meaningful, and shareable content for schools. The focus is on how to use social media and create social media rather than focusing on negative and how not to behave. Schools needs to consider both social media for schools to market the ethos of the school but also how social media is used in schools by staff and students.

Western Sydney University Social Media Policy - 2015 Audit is conducted of social media policy every 6 months. Comments must be replied to with 24 hours. Yammer is used as an internal social media network. There are some clear directions for dealing with social media and how to deal with adverse comments. This looks to me to be a good working policy.