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Amanda Bond

Why Customer Reviews Crush Social Media Marketing Desk.com - 2 views

  • Many businesses tweet and post but few take an active role in customer reviews. That’s a shame since customer review sites offer a far more concentrated and targeted conversation. More so, sites like Yelp are quickly becoming the first stop for potential customers that might be interested in your business.
  • First, even reading your business reviews is a good first step. Online customer reviews are usually very candid and give you a glimpse of how the customers really feel about your business. This allows you to learn far more about your customers than simply asking them if they are satisfied since the anonymity and detachment of the web allows them to be brutally honest.
  • participate in the discussion. If a person posts a negative review, respond. Don’t fight and tell them why they are wrong, apologize that they weren’t satisfied and offer them a refund or a future discount. Countless Yelpers have been turned from haters to life-long customers because a business went out of their way to make sure they were completely satisfied.
Heather Bailie

Staff use of social media in Sydney Catholic Schools - 0 views

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    An example of an actual policy, this is clearly written, in accessible language, and there is support for the use of online communities with students for educational purposes if the explicit procedures and expectations are followed. The policy for the personal use of social media clearly outlines what is and is not acceptable and there is excellent practical advice for teachers to consider in order to maintain professional standards. My only question is has this been reviewed? It is dated February 2011 with a review date of March 2012 but this is the only version available (from CEO Sydney website) as of January 2015.
lui_fong_ching

How to create social media guidance for your school - 1 views

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    The guidance argues seven main points to write social media policy: examine the school culture, organize team, research phase, draft document and incorporate feedback, make sure school attorney and school board to see the draft, introduction to the school community, and review periodically. It is crucial the policy is supported by school board and promote the policy so that community knows well the policy.Policy should be review periodically to ensure it meets school culture.
missusb

Librarians Lead the Way in Edtech - 4 views

shared by missusb on 11 Apr 15 - No Cached
lizreese2015 liked it
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    The Resource for Education Technology Leaders focusing on K-12 educators. Site contains a Software Reviews Database, articles from Technology &amp; Learning Magazine, articles from Educators in Educators&#39; eZine, Event and Contest listings, Reader suggested Web sites, and weekly news updates on education technology leaders." /><meta id="MetaKeywords" name="KEYWORDS" content="tech, tech and learning, technology management, classroom technology, educational technology, technology education, tec
Heather Bailie

How to Create Social Media Guidelines for Your School | Edutopia - 0 views

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    In this concise four page guide (produced by Edutopia in collaboration with Facebook) educator and author Steven Anderson (@web20classroom) provides a very practical, step-by-step guide to developing a school social media policy. The seven steps start with "Examine your school culture" and conclude with "Review periodically". Each step includes reflection questions (for example "What are the fears around social media in school?" and "Does everyone on the team share the same goal?") and/or links to further resources as appropriate.
lui_fong_ching

If not us, who? Social media policy and the iSchool classroom - 1 views

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    This article demonstrates the needs and challenges in setting social media policies in school. Since schools encourage using social media in education context, policies should be made to guide students using social media in safe. Privacy, identitiy, compliance, content authority, accessibility and privacy have to be concerned. The article suggest that social media policy should have clear guidelines and firm principles, explain rules and consequences when violate, and resources list and review time for references.
heelyyeung

Latest update to social media guidance for BBC News Group staff - BBC News - 8 views

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    I like their summary for staff guidance - "Don't do anything stupid"
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    It is good that organisation update their guidance for staff. Shows that they care and that they are aware of changes in the SNS world.
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    "Updated guidance to help us get the most out of social media is being distributed to staff in BBC News."(Hamilton, 2015.). Keep our library policy current. Given the cycle of social media tools change rapidly, policy should be under constant review, especially policy refer to application or platform.
Dianne Clancy - INF206

Using social media in libraries - 2 views

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    Harmon, Charles; Messina, Michael (2013). Using Social Media in Libraries : Best Practices. http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=CSU Chapter 8: Implementing an online social community as an extension to our physical libraries.. A great review re Halifax Public Libraries implantation of their new social catalogue, aptly named Discover. Covers many practical topics such as: features of a social catalogue planning and research for the project objectives of implementing a social catalogue/tie in with mission statement technical issues staff training communication and marketing feedback It concludes with some practical and professional advice for potential users of such a catalogue.
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    The best link is via CSU library, not the eblib.com link. http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=CSU
anonymous

Why Amazon Is the Most Social, Least Social-Friendly Commerce Platform | Social Media T... - 3 views

  • Social Before Social Was CoolBefore the appearance of traditional social networks like Facebook and Twitter, Amazon provided some of the first mass web 2.0 elements through customer product reviews.
bekrh32

Mod 6.3 Social Media policy in Secondary Schools and Libraries:5 examples #1 - 1 views

Anderson, S, Edutopia. (n.d.). How to create social media guidelines for your school. Retrieved from https://backend.edutopia.org/sites/default/files/pdfs/edutopia-anderson-social-media-guidelines....

INF206 social networking media Library

started by bekrh32 on 24 Jan 18 no follow-up yet
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