Emerald Insight | Library Management | Social technologies in public libraries: explori... - 0 views
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Renate Beilharz on 20 May 14Smeaton, K. & Davis, K. (2014). Social technologies in public libraries: exploring best practice. Library management. 35(3), 224-238. Retrieved from www.emeraldinsight.com/journals.htm?articleid=17107477 A report of a research project that explored social media best practice in the public library sector using two Australian public libraries. Five themes were extracted from the interview: creating communities, connecting with users, inviting participation, organisational culture and staffing. Only one library had a a social media policy, though this had been developed at the local council level.