Vanwynsberghe, H., Boudry, E., Vanderlinde, R., & Verdegem, P. (2014). Experts as facilitators for the implementation of social media in the library? A social network approach. Library Hi Tech, 32(3), 529-545. Retrieved from http://www.proquest.com/ Vanwynsberghe, Boudry, Vanderlinde, & Verdegem (2014) considers library staff as professional experts in the way of social media and their role in disseminating information relating to social media. What is gleaned from the study is how the presence of a social media expert, in a library context, can assist - or even hinder how information relating to social media is disseminated. In the context of my working environment - having an appointed person who is familiar with up to date social media technologies, trends and issues would be an invaluable element to the library social media policy.
Kroski, E. (2009). Should your library have a social media policy? School Library Journal, 55(10), 44-46 . Retrieved from https://www.ebscohost.com/ Kroski (2009) specifically looks at internal social media policy instruments, discusses why they are useful and how they can assist library organisations. Kroski also looks at other organisations that have implemented a social media policy such as IBM, the BBC and Dell. Kroski then cites elements necessary for a social media policy such as: * Use a disclaimer * Maintain a level of internal privacy * Be mindful of copyright * Show respect to others * Post accurate information * Be accountable. Kroski has drawn policy items from other industries though have been paralleled to that of a library context. All of the aforementioned can help influence library social media policy.
Lamdan, S. S. (2015). Social media privacy: A rallying cry to librarians. The Library Quarterly: Information, Community, Policy, 85(3), 261-277. doi:10.1086/681610 Lamdan (2015) focuses on privacy in relation to social media policy. Lamdan quantifies the study in three parts focusing on the history of information professional and privacy, current library privacy practices and concludes with analysis of the shortcomings in (American) federal government internet laws relating to social media policy. The article sets out to promote a balance between ongoing use of social media technologies within libraries all while adhering to ethics of privacy. Most useful in the way of influencing social media policy in a library is the focus of education of patrons using these technologies in libraries - arguably an essential element to help shape social media policy.
National Library of Australia. (2015). Social media policy. Retrieved from https://www.nla.gov.au/policy-and-planning/social-media The National Library of Australia have drafted a social media, publicly available from their website. It clearly defines the organisational context, policy objective and scope and set of definitions. The section most relatable is section five, set of controls - official use. In plain English this section defines basically who (staff) can do what in terms of using the library's social media pages. In addition to this it outlines associated risks of social media use. This approach to defining responsibilities can be replicated to meet the needs of my organisation's social media policy.
State Library of New South Wales. (2012). Social media policy. Retrieved from http://www.sl.nsw.gov.au/about/policies/docs/social_media_policy_v1.0_2012-10-24.pdf Reference library, State Library of New South Wales have also devised a public social media policy. Similarly this document outlines the contextual nature in which social media is used for the organisation and more importantly, why. The policy also details how library staff are expected to conduct themselves when engaging in these technologies. While this parallels with the National Library's policy (section five), this particular area places responsibility on staff and defines how certain actions can impact upon use of library owned social media. This too can be of use in defining the social media policy in my workplace.
Vanwynsberghe, Boudry, Vanderlinde, & Verdegem (2014) considers library staff as professional experts in the way of social media and their role in disseminating information relating to social media.
What is gleaned from the study is how the presence of a social media expert, in a library context, can assist - or even hinder how information relating to social media is disseminated.
In the context of my working environment - having an appointed person who is familiar with up to date social media technologies, trends and issues would be an invaluable element to the library social media policy.
Kroski, E. (2009). Should your library have a social media policy? School Library Journal, 55(10), 44-46 . Retrieved from https://www.ebscohost.com/
Kroski (2009) specifically looks at internal social media policy instruments, discusses why they are useful and how they can assist library organisations. Kroski also looks at other organisations that have implemented a social media policy such as IBM, the BBC and Dell. Kroski then cites elements necessary for a social media policy such as:
* Use a disclaimer
* Maintain a level of internal privacy
* Be mindful of copyright
* Show respect to others
* Post accurate information
* Be accountable.
Kroski has drawn policy items from other industries though have been paralleled to that of a library context. All of the aforementioned can help influence library social media policy.
Lamdan, S. S. (2015). Social media privacy: A rallying cry to librarians. The Library Quarterly: Information, Community, Policy, 85(3), 261-277. doi:10.1086/681610
Lamdan (2015) focuses on privacy in relation to social media policy. Lamdan quantifies the study in three parts focusing on the history of information professional and privacy, current library privacy practices and concludes with analysis of the shortcomings in (American) federal government internet laws relating to social media policy.
The article sets out to promote a balance between ongoing use of social media technologies within libraries all while adhering to ethics of privacy.
Most useful in the way of influencing social media policy in a library is the focus of education of patrons using these technologies in libraries - arguably an essential element to help shape social media policy.
National Library of Australia. (2015). Social media policy. Retrieved from https://www.nla.gov.au/policy-and-planning/social-media
The National Library of Australia have drafted a social media, publicly available from their website. It clearly defines the organisational context, policy objective and scope and set of definitions. The section most relatable is section five, set of controls - official use. In plain English this section defines basically who (staff) can do what in terms of using the library's social media pages. In addition to this it outlines associated risks of social media use. This approach to defining responsibilities can be replicated to meet the needs of my organisation's social media policy.
State Library of New South Wales. (2012). Social media policy. Retrieved from http://www.sl.nsw.gov.au/about/policies/docs/social_media_policy_v1.0_2012-10-24.pdf
Reference library, State Library of New South Wales have also devised a public social media policy. Similarly this document outlines the contextual nature in which social media is used for the organisation and more importantly, why. The policy also details how library staff are expected to conduct themselves when engaging in these technologies. While this parallels with the National Library's policy (section five), this particular area places responsibility on staff and defines how certain actions can impact upon use of library owned social media. This too can be of use in defining the social media policy in my workplace.