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I'm delighted to have been invited to speak at Information Age's Data Leadership 2014 conference on 30 October. In my session, I'll be sharing tips for building a BI Centre of Excellence (COE) in a...
Satisfying your customers isn't good enough in today's competitive markets. Meeting their needs falls short of earning their loyalty. You need to dazzle them; leave them "breathless" whenever they ...
As leaders in the accounting profession come to understand the business case for diversity and inclusion, they often have a similar quandary. "The next natural question is, 'So what do I do about ...
Young people who run businesses have particular advantages. Heading up any organization is a thrilling privilege, especially when it's your own. Young entrepreneurs today have a wealth of opportun...
If your job involves leading others, the most important thing you can do each day is to help your team members make progress at work that feels meaningful to them. To do so, you must understand wh...
