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It's Not All About You: How to Strengthen Your Customers' Experience | MarketingProfs D...
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www.mpdailyfix.com/then-your-customers-experience
social media
facebook
twitter
foursquare
youtube
best practice
shared by
Steven Groves
on 18 Mar 11
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Steven Groves
on 18 Mar 11
Customer experience matters. It matters for satisfaction and advocacy. Research found that organizations that have a well-understood definition of customer experience are twice as likely to beat their profit targets than those that do not.
Customer experience matters. It matters for satisfaction and advocacy. Research found that organizations that have a well-understood definition of customer experience are twice as likely to beat their profit targets than those that do not.
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Steven Groves
on 18 Mar 11
If you want to use these four platforms (Facebook, Twitter, FourSquare & YouTube) to connect to the audience, these are tip you will find useful
If you want to use these four platforms (Facebook, Twitter, FourSquare & YouTube) to connect to the audience, these are tip you will find useful
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A Day Made of Glass...
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www.youtube.com/watch
social media
marketing
glass
technology
shared by
Steven Groves
on 12 Mar 11
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Steven Groves
on 12 Mar 11
When is an ad not an ad? When a corporate video is so nicely done and contributes to the conversation.
When is an ad not an ad? When a corporate video is so nicely done and contributes to the conversation.
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YouTube Sees 3 Billion Views per Day
- 1 views
www.readwriteweb.com/...es_3_billion_views_per_day.php
#ROISM
shared by
Guy Powell
on 25 May 11
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Steven Groves
on 25 May 11
"Today, users upload more than 48 hours - yes, 2 days worth! - of videos every minute. " Just huge... what value to marketers though?
"Today, users upload more than 48 hours - yes, 2 days worth! - of videos every minute. " Just huge... what value to marketers though?
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Guy Powell
on 27 May 11
Wow, just amazing and this doesn't include all the videos that are downloaded and viewed offline.
Wow, just amazing and this doesn't include all the videos that are downloaded and viewed offline.
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