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Steven Groves

It's Not All About You: How to Strengthen Your Customers' Experience | MarketingProfs D... - 0 views

www.mpdailyfix.com/then-your-customers-experience

social media facebook twitter foursquare youtube best practice

shared by Steven Groves on 18 Mar 11 - No Cached
  • Steven Groves on 18 Mar 11
     
    Customer experience matters. It matters for satisfaction and advocacy. Research found that organizations that have a well-understood definition of customer experience are twice as likely to beat their profit targets than those that do not.
  • Steven Groves on 18 Mar 11
     
    If you want to use these four platforms (Facebook, Twitter, FourSquare & YouTube) to connect to the audience, these are tip you will find useful
Steven Groves

A Day Made of Glass... - 0 views

www.youtube.com/watch

social media marketing glass technology

shared by Steven Groves on 12 Mar 11 - No Cached
  • Steven Groves on 12 Mar 11
     
    When is an ad not an ad?  When a corporate video is so nicely done and contributes to the conversation.  
Guy Powell

YouTube Sees 3 Billion Views per Day - 1 views

www.readwriteweb.com/...es_3_billion_views_per_day.php

#ROISM

shared by Guy Powell on 25 May 11 - No Cached
  • Steven Groves on 25 May 11
     
    "Today, users upload more than 48 hours - yes, 2 days worth! - of videos every minute. " Just huge... what value to marketers though?
  • Guy Powell on 27 May 11
     
    Wow, just amazing and this doesn't include all the videos that are downloaded and viewed offline.
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