This quote says it all: "As a viewer, you sit there watching this acoustic transgression unfold and wonder to yourself: 'How could this person possibly think they're qualified to be on this stage?' "
Well written post about ther each of social media (or lack thereoff) compared to other channels for banks. This should apply to a whole range of companies who might be to quick to jump on the twitter-boat.
Stumbled across this somewhat older post about a Senior Account Exec leaving an Agency. Quite brave to pos tthis after someone leaves your organisation and interesting comments too.