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Michelle Ockers

Defining Community Management Roles - 0 views

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    Description of roles of Community Manager, Community Strategist and Community Director. Includes profiles of an individual in each role, plus outcome of 2014 salary survey.
Michelle Ockers

Building a Community Roadmap: A State of Community Management 2014 eB… - 0 views

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    Guide for how to build a roadmap for your community. Uses competencies defined in the Community Maturity model.
Michelle Ockers

Community Management Fundamentals - 1 views

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    Discusses what community management is, role and characteristics of a community manager, 4 phases of community maturity. 4 stages of community maturity.
Michelle Ockers

Communities of Practice (Knowledge Sharing Toolkit) - 0 views

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    Brief introduction to Communities of Practice, when to use and how to use.  Includes 1 page graphic Quick Start-Up Guide to Communities of Practice from Wenger, tips and links to a range of examples and additional articles & resources.
Michelle Ockers

Introduction to communities of practice | Wenger-Trayner - 0 views

  • shared repertoire of resources: experiences, stories, tools, ways of addressing recurring problems
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    Classic article from Wenger introducing Communities of Practice
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    Classic article from Wenger introducing Communities of Practice
Michelle Ockers

Communities of Practice: A Guide to the Business Benefits for Asian Companies - 0 views

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    White paper by Jeremy Blain, Cegos Asia Pacific.  What are Communities of Practice?  How can they help drive productivity and improve organisational performance?  What are the key success factors?
Michelle Ockers

Community of Practice Design - 0 views

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    Step by step guide to creating a Community of Practice.
Bruno Winck

TheCR's Working Out Loud Framework - The Community Roundtable - 1 views

  • people share their priories for the week, like we do in TheCR Network. That helps community members understand the social environment, get comfortable with how people respond to each other and engage without fear of demonstrating a lack of knowledge – making the community a comfortable place for members to share. Once created, the sense of comfort in the community makes it easier for members to ask other questions without fear of criticism or judgment, and those questions are typically effective social triggers for getting responses – and with them, hopefully, solutions.
Michelle Ockers

Investing in Community: the Long Term Return | Julian Stodd's Learning Blog - 0 views

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    A reflection from Julian Stodd about how we build value in our communities.
Michelle Ockers

Communities of Practice and Trust. - 2 views

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    Importance of trust in a Community of Practice and how to build your personal trustworthiness.
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    Importance of trust in a Community of Practice and how to build your personal trustworthiness.
Bruno Winck

http://www.anecdote.com/pdfs/papers/Want_to_manage_tacit_knowledge.pdf - 0 views

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    Communities of Practice are a versatile solution to managing tacit knowledge. Paper offers tips for identifying and fostering informal communities. Good introduction to tacit knowledge and how COPs help to manage it. Approaches to identifying communities and getting support through social proof / stories and linking COPs to projects.
Bruno Winck

Microlearning: Break it Down, Mix it Up - 0 views

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    A slidedeck from Allen Communication (they have a nice collection of blog posts on the topic + an ebook) which goes beyond endless arguments often found on the topic.
Michelle Ockers

Only people can let knowledge flow - 0 views

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    Harold Jarche post on how knowledge flows when individuals engage in teams, communities & networks
Bruno Winck

6 Ways to Promote Transparency at Work | BusinessZone - 0 views

  • Most of the transparency issues at workplace stems from poor communication
  • Take advantage of online task management software to streamline your work and make information sharing easier
  • Try to know your employees in person and the problems your co-workers are facing
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    COuld this have an overlap with #WOL?
Michelle Ockers

Barriers To Knowledge Sharing | Communities, Collaboration, Curation - 1 views

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    List of personal, organisational and technological barriers to knowledge. Summarised by Steve Dale from paper by Andreas Ridge 
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