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In a Mood? Call Center Agents Can Tell - NYTimes.com
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www.nytimes.com/...ll-center-agents-can-tell.html
nytimes
mood
call center
nytimes com
agents
perceptive
perceptivemedia
perceptiveradio
radio
media
stroytelling
adaptive
vocie
sensor
shared by
Ian Forrester
on 15 Oct 13
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