According to recent research findings, e-learning has reached the point in the Australian Vocational Education and Training (VET) sector where it has tipped over into the mainstream with 50% of employers and 51% of Registered Training Organisations (RTOs) saying they use some online learning activities with learners. 90% of trainees say they want it. Yet for the past four surveys, practitioners are rapidly losing confidence in the ability of e-learning to improve learning outcomes for students. What's going on?