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Vahid Masrour

Institutional innovation: Creating smarter organizations to scale learning | Deloitte U... - 0 views

  • institutions as configured today force very significant trade-offs between efficiency and learning
  • significantly limit space for the exploration, tinkering, improvisation, and experimentation that drive learning
  • Fortunately, the technologies that are driving disruption are also enabling the institutional architectures that can support this ambitious goal.
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  • Institutions are embedded in the cultures, technologies, and infrastructures of their time
  • Today, competitive advantage is not based on stocks of knowledge, but having access to flows of knowledge to enable up-to-date information that enables adaptability.
  • Scalable efficiency has been a winning model for the past two centuries. However, it relies on centralized governing systems, rigid hierarchies, and a paradigm of long-term planning and forecasting.
  • While effective in times of stability and predictability, these systems break down during times of rapid change and uncertainty.
  • and the emergence of new social and technological infrastructures often catalyzes fundamental institutional innovations.
  • Survival—the most basic measure of performance—has become more and more challenging.
  • information asymmetry
  • it will drive us to reassess the entire architecture of relationships both within and across institutions.
  • Creating architectures of relationships reaching beyond the walls of our institution is one of the most powerful ways to tap into richer and more diverse flows of knowledge and accelerate learning.
  • scalable learning
  • o evolve institutional designs that explicitly seek to accelerate and amplify learning among a growing number of participants
Vahid Masrour

The End of Management - WSJ.com - 2 views

  • They were an answer to the challenge of organizing thousands of people in different places and with different skills to perform large and complex tasks, like building automobiles or providing nationwide telephone service
    • Vahid Masrour
       
      Creating a formal organization was key at the time. Creating the formal organization is easier now, thanks to better means for coordinating action: you still need a network of committed people, but not the formality.
  • They were designed and tasked, not with reinforcing market forces, but with supplanting and even resisting the market
  • Clayton Christensen's "The Innovator's Dilemma
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  • They listened closely to their customers. They carefully studied market trends. They allocated capital to the innovations that promised the largest returns. And in the process, they missed disruptive innovations that opened up new customers and markets for lower-margin, blockbuster products.
  • the ability of human beings on different continents and with vastly different skills and interests to work together and coordinate complex tasks has taken quantum leaps.
  • We have both a need and an opportunity to devise a new form of economic organization, and a new science of management, that can deal with the breakneck realities of 21st century change.
  • the even bigger challenge of creating structures that motivate and inspire workers
  • It will have to push power and decision-making down the organization as much as possible, rather than leave it concentrated at the top
  • Traditional bureaucratic structures will have to be replaced with something more like ad-hoc teams of peers, who come together to tackle individual projects, and then disband
Vahid Masrour

Can the Japanese car factory methods that transformed a Seattle hospital work on the NH... - 0 views

  • Remarkably, since deciding to admit all its mistakes, Virginia Mason has seen a 74 per cent reduction in its liability insurance premiums.
  • managers look at the system they were operating in to “see if we set them up to fail” and how to prevent repeats of the event
  • Safety innovations have included measuring how many steps nurses take. By putting supplies where staff need them, the average number of steps taken by an average nurse in a day was reduced from 10,000 to 1,200.
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  • That contributes to Virginia Mason nurses spending 90 per cent of their time with patients, compared to 35 per cent in most US hospitals.
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