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"We're shifting from a Gaussian world to a Paretian world, with profound implications for business."

In our last post, we discussed cloud computing, one of the building blocks of the digital infrastructure that is driving the changes described by the Big Shift. This time we explore a second building block, social software.

In recent posts we've described a massive institutional transformation that will occur as part of the big shift: the move from institutions designed for scalable efficiency to institutions designed for scalable learning. The core questions we all need to address are: who will drive this transformation? Who will be the agents of change? Will it be institutional leaders from above or individuals from below and from the outside of our current institutions?

In our last post, we discussed talent development as an operational challenge. This time around we'll explore how the organization itself needs to change so that it develops a talent edge.

Do we all look at the world in the same way? Hardly. We can each look at the same scene and focus our attention on something completely different. Individual idiosyncrasies definitely play a role, but broader patterns of perception are at work as well. Are certain patterns of perception more or less helpful in these rapidly changing times? Most definitely - in fact, they may determine who succeeds and who fails.