Telefónica Germany Deploys Oracle Solution for Service Delivery - Billing World - 0 views
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Oracle Communications on 27 Oct 11The Oct. 12 edition of Billing World includes the following article highlighting that Telefónica Germany has gone live with the first phase of its implementation of Oracle Communications Order and Service Management 7.0. The article notes that the solution will unify order management across Telefónica Germany's retail and business offerings, combine order capture across multiple channels and streamline self-service capabilities for corporate, customer value management, customer services, marketing and sales processes.