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Looking at the many tech trends affecting full-service restaurants, two overarching themes emerge. One is the use of technology, particularly mobile devices, to enhance the guest experience-prior to the meal, at tableside, and beyond. The other big theme is restaurateurs' need for consistency and repeatability throughout the enterprise, in areas encompassing everything from pricing, menus, and reporting to regulatory compliance.

Table-service restaurant operators know from hard-won experience how vital cost controls are to profitability and growth. Factors as diverse as portion control, inventory management, waste minimization, and labor costs all need to be kept in line in order for a restaurant to maintain acceptable profit margins. If one or more of these factors veers too far off, no amount of volume will make up for the imbalance.