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It's not your traditional ROI model. Back to the culture, it supports the fact that you don't need a hard number at the end of the day. It's the right thing to do, we want to listen to our customers, so let's do it.

Lenghty read Spolsky vs. dhh http://en.wikipedia.org/wiki/Joel_Spolsky about the valuation of Facebook and SNS

which sites are best for: 1) Customer communication2) Brand exposure3) Driving traffic to your site4) SEO

BusinessWeek - Companies can't rein in the conversations happening on social networks and blogs, but they can respond to their most vocal customers

Ein Modell um die (E-)Government BenutzerInnenzufriedenheit zu messen

On July 29th, returning from a trip to Europe, Jacob Appelbaum, a lanky, unassuming 27-year-old wearing a black T-shirt with the slogan "Be the trouble you want to see in the world," was detained at customs by a posse of federal agents. In an interrogation room at Newark Liberty airport, he was grilled about his role in Wikileaks, the whistle-blower group that has exposed the government's most closely guarded intelligence reports about the war in Afghanistan. The agents photocopied his receipts, seized three of his cellphones - he owns more than a dozen - and confiscated his computer. They informed him that he was under government surveillance. They questioned him about the trove of 91,000 classified military documents that Wikileaks had released the week before, a leak that Vietnam-era activist Daniel Ellsberg called "the largest unauthorized disclosure since the Pentagon Papers." They demanded to know where Julian Assange, the founder of Wikileaks, was hiding. They pressed him on his opinions about the wars in Afghanistan and Iraq. Appelbaum refused to answer. Finally, after three hours, he was released. Sex, Drugs, and the Biggest Cybercrime of All Time Appelbaum is the only known American member of Wikileaks and the leading evangelist for the software program that helped make the leak possible. In a sense, he's a bizarro version of Mark Zuckerberg: If Facebook's ambition is to "make the world more open and connected," Appelbaum has dedicated his life to fighting for anonymity and privacy. An anarchist street kid raised by a heroin- addict father, he dropped out of high school, taught himself the intricacies of code and developed a healthy paranoia along the way. "I don't want to live in a world where everyone is watched all the time," he says. "I want to be left alone as much as possible. I don't want a data trail to tell a story that isn't true." We have transferred our most intimate and personal information - our bank accounts, e-mails, photographs, ph

Blog Artikel zu Journals/Magazinen die public peer review verwenden

Müssen wir dazu neue Software verwenden oder auch mit der bestehenden möglich?

Ich kenne die Software hinter Jedem gar nicht ... kann daher nichts sagen. Sollte es ein customized Drupal oder ähnliches sein, wirds einfach (wenn auch nicht gratis). Ansosnten könnte es aufwändig werden. Sollten Bachfellner dazu befragen, er ist u.a. ja auch der mit dem notwendigen technischen know-how.