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What a dumb ass statement: "That's certainly one reason Microsoft still holds a giant lead in market share." The SFGate article compares Google Apps lack of service to Microsoft's Productivity monopoly, suggesting that Microsoft provides better service?  That's idocy.  Microsoft's service is non existent.  Third party MSDN developers and service businesses provide near 100% of MS Productivity support.  And always have.   Where Microsoft does provide outstanding support is to their MSDN network of developers and service providers.   Google will have to match that support if Google Apps is to make a credible run at Microsoft.  But there is no doubt that the monopolist iron grip on the desktop productivity platform is an almost impossible barrier for Google to climb over.  Service excellence or not.

If someone told you that you could drop your operating costs by 40 percent, would you listen? If that same person said you could save between $70 and $150 per user per year in energy savings alone if you tried something new, would you try it?  A lot of companies are listening, and those same businesses are trying something new - cloud computing and software as a service (SaaS) - and reaping the many benefits, which start with the aforementioned cost savings. "It's about saving money, and there's a tremendous amount of money to be saved, because if you look at IT budgets, nearly 80 percent of that budget, in many cases, is spent just to keep the lights on, which means the other 20 percent is the only money that's actually able to be used to implement new technologies into the model," says Jeff McNaught, chief marketing officer at Wyse Technology Inc. 

Excellent summary and historical discussion about Microsoft and why they can't seem to compete.  Lot's of anti trust and monopolist swtuff - including file formats and interop lock ins (end points).  Microsoft's problems started with the World Wide Web and continue with mobile devices connected to cloud services.

Making cloud-based file transfer service easier.  Improved FTP alternative for small and medium sized business. A ShareFile user's customers can access files on a company-branded Web portal, one of the business-friendly features that helps set the service apart from the likes of Dropbox, according to Steve Chiles, chief marketing officer at ShareFile. Users can also allow their customers to log in to the service and upload files from their own website. ShareFile comes with reporting features that allow users to see who has uploaded and downloaded files, and when they were transferred. The addition of Sync will help automate the process of uploading files, instead of having to do a lot of the upload work manually. The feature allows for both one-way and two-way synchronization of files.  The user just has to drag and drop the file they want to synchronize into a designated folder. A folder can also be configured to send content to many recipients.

Interesting, but lightweight interview with Ray Ozzie.  Look at the productivity comment in particular.  He also mentions "social productivity" as being an aspect of "communications".  My guess is that his new startup, Cocomo, will gear up towards a Cloud Productivity Platform where this new capability of integrated web communications is woven deep into collaborative productivity applications.  With enough juice to blow the legacy Windows - MSOffice Productivity environment out of the water.  We shall see. excerpt: When he joined Microsoft he thought it had a "tremendous history," he said, with great technology assets and people. But it was a company struggling to adjust to changes in the PC and server markets, he said. "I tried my best to communicate with various groups what their purpose in life was," he said. For instance, he tried to convince the Office group that it should focus on selling productivity, as opposed to selling PC-based productivity products, and the Xbox group that it should sell entertainment, not boxes or discs.

According to a new Forrester report, though Microsoft Office continues to be a mainstay both in the enterprise and at home, developing concerns about productivity as they relate to mobile, cloud, and collaboration may bring a shift in enterprise behaviors.

Cloud Document Management: gDocScan lets you scan, index, OCR and search your paper documents as well as index and search your emails, Word and Excel documents. Integrated with many MPS systems like Kyocera and Kodak. Use gDocScan cloud document management to implement a paperless office. Using hosted document management reduces the costs of handling, storing and retrieving your documents. Document scanning software lets you scan with multiple scanners, at different locations. Document search from any location, over the Internet. gDocScan also lets you add index fields to emails, Word, and Excel documents, and store them in Google Docs. Automatic document backup. Share selected documents with partners, clients and vendors. gDocScan is designed for Windows 7|Vista|XP|2008|2003 platforms, including 32-bit and 64-bit versions of Windows.

Digital Daily is carrying John Paczkowski's point-by-point twitter stream of the Google Apps Event. Fascinating stuff. Especially Dave Girouard's comments comparing Google Apps to MSOffice. One highlight of the event seems to be the announcement of a Google OutLook integration app. Sounds like something similar to what Zimbra did a few years ago prior to the $350 million acquisition by Yahoo! Zimbra perfected an integration into desktop Outlook comparable to the Exchange - Outlook channel. If Google Apps Sync for Outlook integration is a s good as the event demo, they would still have to crack into MSOffice to compete with the MSOffice-SharePoint-MOSS integration channel. Some interesting comments from Google Enterprise customers, Genentech, Morgans Hotel Group, and Avago ....... At an event in San Francisco, Google is expected to discuss the future of its productivity suite and some enhancements that may begin to close the gap with Microsoft (MSFT) Office, something the company desperately needs to do if it wants to make deeper inroads in the enterprise area. As Girouard himself admitted last week, Apps still has a ways to go. "Gmail is really the best email application in the world for consumers or business users, and we can prove that very well," he said. "Calendar is also very good, and probably almost at the level of Gmail. But the word processing, spreadsheets and other products are much less mature. They're a couple of years old at the most, and we still have a lot of work to do."

Very interesting graphic and the numbers are stunning.  One of the cornerstones of "Productivity" is Office and Business Process Automation.  Here they use the term "Automation of knowledge work".  The impact of improvements in this sector between 2013 and 2025 is estimated to be $5.2 to $6.7 TRILLION.   "McKinsey's Global Institute discusses this in its latest report, Disruptive Technologies: Advances that will transform life, business, and the global economy. It came up with a list of 12 technologies that could have a potential economic impact between $14 trillion and $33 trillion a year in 2025. The authors write that "some of this economic potential will end up as consumer surplus; a substantial portion of this economic potential will translate into new revenue that companies will capture and that will contribute to GDP growth. Other effects could include shifts in profit pools between companies and industries." The 12 disruptive technologies include: mobile Internet, automation of knowledge and work, Internet of things, cloud technology, advanced robotics, autonomous and near-autonomous vehicles, next-generation genomics, energy storage, 3D printing, advanced materials, advanced oil and gas exploration and recovery, renewable energy."

On "Internet of Things," see e.g., https://www.youtube.com/watch?feature=player_embedded&v=yp8AjMBG87g

In taking this next step Box are closing some acquisition doors in electing to attempt to become a core piece of enterprise infrastructure rather than be swallowed up into someone else's larger offering. It's a brave and interesting move that will see them attempting to penetrate on-premise document and project management opportunities that are currently dominated by entrenched vendors, notably Sharepoint. Box's collaboration and work flow tools are currently adequate but unremarkable, and while the user interfaces are well done and unintimidating, they are now attempting to enter the areas of business steeped in document versioning and email inefficiencies that have been so lucrative to Microsoft, who can't be blamed for not cannibalizing their licensing golden geese of Office, Sharepoint and Exchange yet, and probably made 48 million as you read this sentence. Addressing the inefficiencies of these old ways of working are at the core of the modern collaborative enterprise, and it is primarily focusing on business purpose and performance from participants that ultimately unlocks the greater efficiencies possible with 2.0 technologies. The challenge for Box will be to avoid becoming a larger document and content graveyard while providing greater business agility, and this requires some cultural shifts in their offerings to target customers.

Good in depth article about Huddle, and their challenge to Microsoft SharePoint.  We met these guys at the 2006 and 2007 Office 2.0 conference in San Fran.  Lengthy conversations about the Windows Productivity Environment and how Microsoft built that platform.  Need to take a closer look at how far they have come.  The Cloud is a greaqt opportunity for a new Productivity Platform.

These big projects, whether supercomputers or sprawling software development office parks, can garner a lot of attention. But China's overall level of IT spending, while growing rapidly, is only one-fifth that of the U.S. According to market research firm IDC, China's IT spending, which includes hardware, packaged software and services, is forecast to total about $112 billion this year, up 15.6% from $97 billion in 2010. By comparison, U.S. IT spending is expected to reach $564 billion this year, a 5.9% increase from 2010.

Document Management Article: HyperOffice Expands SaaS Collaboration Suite Reach to EMEA. CMSWire focuses on Document Management as well as enterprise content management topics, document managment, Enterprise CMS, DAM, enterprise 2.0 and related topics.