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Gary Edwards

WE'RE BLOWN AWAY: This Startup Could Literally Change The Entire Software Industry - Bu... - 0 views

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    "Startup Numecent has come out of stealth mode today with some of the most impressive enterprise technology we've seen in a decade. Plus the company is interesting for other reasons, like its business model and its founder. Numecent offers something it calls "cloud paging" and, if successful, it could be a game-changer for enterprise software, video gaming, and smartphone apps. Red Hat thinks so. It has already partnered with the company to help it offer Windows software to Linux users. "Cloud paging" instantly "cloudifies" any software, even an operating system like Windows itself, says founder and CEO Osman Kent. It lets any software, with no modification, be delivered from the cloud and run as fast or faster than if the app was on your desktop. Lots of so-called "desktop virtualization" services work fast. But cloud-paging can even operate the cloud software if the PC gets disconnected from the network or Internet. It can also turn a smartphone into a server. That means a bunch of devices like tablets can run the software -- like a game -- off of the smartphone. Imagine showing up to a party and letting all your friends play the latest version of Halo from your phone. That's crazy cool. Cloudpaging can do all this because it doesn't use "pixel-streaming" technology like other virtualization tech. Instead it temporarily downloads bits of the application itself (instructions) and runs them on the device. It can almost magically predict which parts of the app the user will need, and downloads only those parts. For business owners, that's not even the best part. It also helps enterprises sidestep extra licensing fees associated with the cloud. For instance, Microsoft licenses its software by the device, not by the user, and, in many cases, charges a "Virtual Desktop Access" fee for each device using a virtual version of Windows. (For a bit of light reading, check out the Microsoft virtual desktop licensing white paper: PDF) Cloudpaging has what Kent calls "f
Gary Edwards

Google News - 0 views

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    Prepare to be blown away. I viewed a demo of Numecent today and then did some research. There is no doubt in my mind that this is the end of the shrink wrapped- Microsoft business model. It's also perhaps the end of software application design and construction as we know it. Mobile apps in particular will get blasted by the Numecent "Cloud - Paging" concept. Extraordinary stuff. I'll leave a few useful links on Diigo "Open Web". "Numecent, a company that has a new kind of cloud computing technology that could potentially completely reorganize the way software is delivered and handled - upending the business as we know it - has another big feather in its cap. The company is showing how enterprises can use this technology to instantly put all of their enterprise software in the cloud, without renegotiating contracts and licenses with their software vendors. It signed $3 billion engineering construction company Parsons as a customer. Parsons is using Numecent's tech to deliver 4 million huge computer-aided design (CAD) files to its nearly 12,000 employees around the world. CAD drawings are bigger than video files and they can only be opened and edited by specific CAD apps like AutoCAD. Numecent offers a tech called "cloud paging" which instantly "cloudifies" any Windows app. Instead of being installed on a PC, the enterprise setup can deliver the app over the cloud. Unlike similar cloud technologies (called virtualization), this makes the app run faster and continue working even when the Internet connection goes down. "It's offers a 95% reduction in download times and 95% in download network usage," CEO Osman Kent told Business Insider. "It makes 8G of memory work like 800G." It also lets enterprises check in and check out software, like a library book, so more PCs can legally share software without violating licensing terms, saving money on software license fees, Kent says. Parson is using it to let employees share over 700 huge applications such as Au
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    Sounds like Microsoft must-buy-or-kill technology.
Gary Edwards

Government Market Drags Microsoft Deeper into the Cloud - 0 views

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    Nice article from Scott M. Fulton describing Microsoft's iron fisted lock on government desktop productivity systems and the great transition to a Cloud Productivity Platform.  Keep in mind that in 2005, Massachusetts tried to do the same thing with their SOA effort.  Then Governor Romney put over $1 M into a beta test that produced the now infamous 300 page report written by Sam Hiser.  The details of this test resulted in the even more infamous da Vinci ODF plug-in for Microsoft Office desktops.   The lessons of Massachusetts are simple enough; it's not the formats or office suite applications.  It's the business process!  Conversion of documents not only breaks the document.  It also breaks the embedded "business process". The mystery here is that Microsoft owns the client side of client/server computing.  Compound documents, loaded with intertwined OLE, ODBC, ActiveX, and other embedded protocols and interface dependencies connecting data sources with work flow, are the fuel of these client/server business productivity systems.  Break a compound document and you break the business process.   Even though Massachusetts workers were wonderfully enthusiastic and supportive of an SOA based infrastructure that would include Linux servers and desktops as well as OSS productivity applications, at the end of the day it's all about getting the work done.  Breaking the business process turned out to be a show stopper. Cloud Computing changes all that.  The reason is that the Cloud is rapidly replacing client/server as the target architecture for new productivity developments; including data centers and transaction processing systems.  There are many reasons for the great transition, but IMHO the most important is that the Web combines communications with content, data, and collaborative computing.   Anyone who ever worked with the Microsoft desktop productivity environment knows that the desktop sucks as a communication device.  There was
Paul Merrell

Google to encrypt Cloud Storage data by default | ITworld - 0 views

  • Google said Thursday it will by default encrypt data warehoused in its Cloud Storage service. The server-side encryption is now active for all new data written to Cloud Storage, and older data will be encrypted in the coming months, wrote Dave Barth, a Google product manager, in a blog post.
  • The data and metadata around an object stored in Cloud Storage is encrypted with a unique key using 128-bit Advanced Encryption Standard algorithm, and the "per-object key itself is encrypted with a unique key associated with the object owner," Barth wrote. "These keys are additionally encrypted by one of a regularly rotated set of master keys," he wrote. "Of course, if you prefer to manage your own keys then you can still encrypt data yourself prior to writing it to Cloud Storage."
  • A Google spokeswoman said via email the company does not provide encryption keys to any government and provides user data only in accordance with the law.
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    Google paints a deceptive picture of security in a new default encryption service for customer data stored on Google Cloud Storage. See Google blog article linked from the bookmarked page. ITWorld goes part way in unmasking the deception but could have been far more blunt. The claimed fact that Google does not turn encryption keys over to the NSA, et ilk, is irrelevant if Google still decrypts the customer data upon NSA/FBI demand, which it very apparently does. But the Google blog article doesn't mention that and paints a picture seemingly intended to deceive customers into not encrypting their own data before parking it on Google Cloud Storage, thus aiding the NSA/FBI, et cet., in their surveillance efforts.  Deceptive advertising is a serious legal no-no. Hopefully, Google Cloud Storage users will be perceptive enough not to be misled by Google's advertising. But it's a sign that Google managers may be getting worried about losing customers to companies operating in nations that have far stronger protection for digital privacy than the U.S.
Gary Edwards

Office to finally fully support ODF, Open XML, and PDF formats | ZDNet - 0 views

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    The king of clicks returns!  No doubt there was a time when the mere mention of ODF and the now legendary XML "document" format wars with Microsoft could drive click counts into the statisphere.  Sorry to say though, those times are long gone. It's still a good story though.  Even if the fate of mankind and the future of the Internet no longer hinges on the outcome.  There is that question that continues defy answer; "Did Microsoft win or lose?"  So the mere announcement of supported formats in MSOffice XX is guaranteed to rev the clicks somewhat. Veteran ODF clickmeister SVN does make an interesting observation though: "The ironic thing is that, while this was as hotly debated am issue in the mid-2000s as are mobile patents and cloud implementation is today, this news was barely noticed. That's a mistake. Updegrove points out, "document interoperability and vendor neutrality matter more now than ever before as paper archives disappear and literally all of human knowledge is entrusted to electronic storage." He concluded, "Only if documents can be easily exchanged and reliably accessed on an ongoing basis will competition in the present be preserved, and the availability of knowledge down through the ages be assured. Without robust, universally adopted document formats, both of those goals will be impossible to attain." Updegrove's right of course. Don't believe me? Go into your office's archives and try to bring up documents your wrote in the 90s in WordPerfect or papers your staff created in the 80s with WordStar. If you don't want to lose your institutional memory, open document standards support is more important than ever. "....................................... Sorry but Updegrove is wrong.  Woefully wrong. The Web is the future.  Sure interoperability matters, but only as far as the Web and the future of Cloud Computing is concerned.  Sadly neither ODF or Open XML are Web ready.  The language of the Web is famously HTML, now HTML5+
Gary Edwards

Cisco: Google Wave Completes Us | Michael Hickens - 0 views

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    Über technologist Michael Hickens writes about the recent Cisco announcement that they intend on competing with Google, Zoho and MOSS in the cloud collaboration space. I left a lengthy comment on this page, trying to come to grips with the meaning of this challenge. I titled my comment, "Cisco Office? Maybe they should consider Feng Office-in-the-Cloud". Good luck Conrado. Go get them. Interestingly, Jason Harrop and i met Ms. Alex Hadden-Boyd, director of marketing for the collaboration software group at Cisco. She was kind enough to refer me directly to David Knight, the technology director of Cisco's WebEX Conferencing initiative. Alex is quoted in a CNet article at: http://news.cnet.com/8301-1001_3-10276549-92.html Cisco is striving to redefine itself as a vendor connecting inner and outer clouds, thus reasserting its relevance in the context of a fluid Web-driven IT world increasingly dominated by the likes of Google, Salesforce, Oracle and IBM. It also hopes to parlay its legacy of infrastructure expertise into a reassuring presence, particularly for veteran IT administrators struggling to balance their in-house infrastructures against the cost-savings and potential efficiencies of cloud computing.
Gary Edwards

Apple, Microsoft Challenged By Streaming Software Plan - Cloud - 0 views

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    Very interesting the way JavaScript Libraries are continuing to challenge Native Code for Web Application dominance.    excerpt: "The code library, ORBX.js, can be thought of as a cloud-based alternative to Google's Native Client technology. It permits Linux, OS X and Windows applications to run on remote servers and to be presented in a Web browser." "With ORBX.js, native code and legacy applications can be hosted in the cloud (e.g. Amazon EC2), and stream interactive graphics, 3D rendering or low latency video to a standard HTML5 page without using plugins or native code, or even the video tag (which, like Google NaCL,is vendor specific - ORBX.js works on all five major browsers)," explained Otoy founder and CEO Jules Urbach in an email. "The video codec created for ORBX.js can decode 1080p60 at a quality on par with H.264, using only JavaScript." "With ORBX.js and a cloud service provider, you could conceivably run Value's PC Steam client on an Apple iMac or Google Chromebook. You could run Autodesk 3DS Max 2014 on an Android Nexus 7 tablet. You could run a big budget, graphically demanding game title like Left 4 Dead 2 in a Web browser, without any plugins, Flash, Java, NaCL or other supporting technology."
Gary Edwards

This 26-Year Old Box.net Founder Is Raising $100 Million To Take On Giants Like Microsoft - 1 views

  • Within the enterprise, if you compare Box to something like IBM Filenet, or Microsoft SharePoint, you get almost a 10x improvement on productivity, speed, time to market for new products. So we saw an opportunity to create real innovation in that space and that's what got us excited
  • We think the market for enterprise collaboration will be much larger than the market for checking into locations on your phone."
  • What you saw with the suite product from Microsoft [Office 365], they're trying to bundle ERP, CRM, collaboration, e-mail, and communication all as one package.
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  • If you go to the average company in America, that's not what they've implemented. They've implemented Salesforce as their CRM, Google Apps for email -- a large number of them, in the millions -- they'll be thinking of Workday or NetSuite for their ERP.
  • best-of-breed aspect
  • social
  • Time is on his side -- and working against Oracle and Microsoft.
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    Good interview but i'm looking for ways to short Box.net.  I left lots of sticky notes and highlights on this page - all of which are under the Visual Document list since i didn't have a Cloud Productivity list going.  I spend quite a bit of time studying Box.net, DropBox and a ton of other early Cloud sync-share-store operations while doing research for the Sursen SurDocs product.  Also MS-Live/Office/SkyDrive and Google Docs Collaboration.  No one has a good bead on a Cloud Productivity Platform yet.  But Microsoft and Google clearly know what the game is.  They even have a plan on how to get there.  Box.net, on the other hand is totally clueless.  What are these investors thinking?
Gary Edwards

Canonical's new partnerships for Ubuntu: A challenge in the enterprise space? | TechRep... - 1 views

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    Good article that tries to explain how Canonical is changing direction, and what that will mean for Linux.  The explanation looks at a brief list of Canonical partnerships that the author believes are key to the new direction.  Interesting stuff, but you have to follow the partnership links to grasp the impact :(
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    What has happened to Diigo? Where are the lists and groups in the Chrome extension dialog? One thing i would note is that i have been using the Sharaholic Chrome extension for Diigo. Much more stable than the Diigo Chrome ext. And yes, i do get flame throwing furious when the Diigo ext dialog cuts off my comments or locks up and i lose everything. Sharaholic opens up a new page, which i can unclip from Chrome, move to the half of my dual screen system, and use to comment on an article line by line. Yes, i do miss the Diigo highlighting and in-line comments at times. But stability and consistent behavior matters. If i need to highlight, i'll pull the Diigo ext.
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    I tracked the WaveMaker link and foud that they have been acquired by VMware, and will join the SpringSource - Spring Framework for Java division. Interesting stuff. Rod Johnson has a new toy! (http://bit.ly/t9bX2m) Also, i noticed that VMware has decided to open source WaveMaker entirely - available for free. This is interesting in the context of changes at Ubuntu. Perhaps WaveMaker is a Java IDE challenge to QT's dominance on Linux? QT is owned by Nokia. And Nokia has slid under the boot heel of Microsoft and the Windows 8 platform of cloud-desktop-mobile. WaveMaker Springs To VMware http://bit.ly/s80t8n Perhaps more interesting is that Canonical Ubuntu would be supporting the VMware Cloud Application Platform. http://bit.ly/suN5ic Looks like VMware is very serious about a sweeping and comprehensive Cloud Productivity Platform. Neither Amazon or RackSpace have developer tools wired in like VMWare. Google Cloud has core Apps that can't be beat. FaceBook just purchased Strobe, but that focus is on mobility app developers - not business systems developers.
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    Note to Jason Harrop: VMware needs your docx desktop-cloud conversion.
Gary Edwards

Discoverer of JSON Recommends Suspension of HTML5 | Web Security Journal - 0 views

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    Fascinating conversation between Douglas Crockford and Jeremy Geelan. The issue is that XSS - the Cross Site Scripting capabilities of HTML. and "the painful gap" in the HTML5 specification of the itnerface between JavaScript and the browser. I had to use the Evernote Clearly Chrome extension to read this page. Microsoft is running a huge JavaScript advertisement/pointer that totally blocks the page with no way of closing or escaping. Incredible. Clearly was able to knock it out though. Nicely done! The HTML5-XSS problem is very important, especially if your someone like me that sees the HTML+ format (HTML5-CSS3-JSON-JavaScript-SVG/Canvas) as the undisputed Cloud Productivity Platform "compound document" model. The XSS discussion goes right to the heart of matter of creating an HTML compound document in much the same way that a MSOffice Productivity Compound Document worked. The XSS mimics the functionality of of embedded compound document components such as OLE, DDE, ODBC and Scripting. Crack open any client/server business document and it will be found to be loaded with these embeded components. It seems to me that any one of the Cloud Productivity Platform contenders could solve the HTML-XSS problem. I'm thinking Google Apps, Zoho, SalesForce.com, RackSpace and Amazon - with gApps and Zoho clearly leading the charge. Also let me add that RSS and XMP (Jabber), while not normally mentioned with JSON, ought to be considered. Twitter uses RSS to transport and connect data. Jabber is of course a long time favorite of mine. excerpt: The fundamental mistake in HTML5 was one of prioritization. It should have tackled the browser's most important problem first. Once the platform was secured, then shiny new features could be carefully added. There is much that is attractive about HTML5. But ultimately the thing that made the browser into a credible application delivery system was JavaScript, the ultimate workaround tool. There is a painful gap
Gary Edwards

Is productivity in the workplace possible with Surface 2 or iPad? | ZDNet - 0 views

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    Not surprisingly, Microsoft is going to pound on "productivity" as the key differential between their desktop-cloud-mobile computing products, and those of mobile-productivity platform challengers, Apple and Google. There are three platform contenders, and this article points out that it is Google Apps that is keeping Apple in the business productivity game. Very interesting insight. Especially since a recent Forrester Report has the Apple platform capturing 65% of all mobile business application development. And Microsoft with only 1%. Google weighs in with 13%. This is a stunning setback for Microsoft. The MS monopolist empire is built on business productivity, with 98% of clinet/server marketshare. excerpt: "Over time, Microsoft has tried to tilt the marketing message to position Surface as a "productivity tablet". Now that Surface 2 is out, the "productivity tablet" message is coming across loud and clear. But can what people use tablets at work for actually be described as "productive"? Surface might be new, but the idea of using tablets in business is not. Although Microsoft would like us to believe that a tablet that doesn't run Office and doesn't have a good solution for a keyboard can't be used in business, the iPad has been used in business since its release in April 2010. Mobile device management (MDM) allows enterprises to control which apps are available on both on BYOD and enterprise-supplied tablets. Some MDM vendors publish reports and surveys on what their customers' allow and disallow. This information can provide some insight into what apps people are typically using. Back in June, my ZDNet colleague Adrian Kingsley-Hughes reported on a report put out by one such vendor. Fiberlink gave this list of iOS apps that are commonly whitelisted: iBooks Adobe Reader Google Citrix Receiver Numbers Dropbox Pages iTunes U Keynote WebEx Along with those apps, you also need to add that apps that come with the device - namely web browsing, email,
Paul Merrell

Microsoft Unveils 'Turnkey' Cloud Appliance -- InformationWeek - 0 views

  • Microsoft on Monday unveiled a preconfigured system designed to help businesses move to cloud computing quickly and efficiently without disrupting existing IT operations. The Windows Azure platform appliance consists of the Windows Azure cloud operating system, Microsoft SQL Azure, and, according to the company, "a Microsoft-specified configuration" of network, storage, and server hardware.
  • Hewlett-Packard, Dell, and Fujitsu have signed agreements to offer versions of the Windows Azure platform appliance based on their own gear, Microsoft said. eBay, meanwhile, has successfully tested the offering and is moving some of its Web pages to Microsoft's cloud.
Gary Edwards

Google Ventures, Andreessen Horowitz And Khosla Back Big Data Startup ClearStory | Tech... - 0 views

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    Interesting, but do they have a plan to implement ODBC at the Cloud level?  It's one thing to provide connectivity, exploration and analysis to non Cloud data and transaction servers.  And another to connect the data feeds into next generation compound documents.  Seems to me this is an effective first step, but the value remains elusive.  Left a comment on this page. exerpt: The startup's offering, which has not been released yet, will connect to data stored in databases as well as the web and other sources, and adds a visual discovery component to make it easy for users to parse through this data and make sense of the information. The beauty of ClearStory is that it allows businesses to analyze internal and publicly available data at the same time and make this data easy for the masses to understand.
Gary Edwards

10 Hot Cloud Startups to Watch - CIO.com - 0 views

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    This years list is all about infrastructure, again.  Very interesting though.  Next year will the year of productivity, with business systems and business process migration services leading the way.  Maybe :) "The Top 10 mixes track record with potential. Some startups, such as Aryaka Networks and HyTrust, are more established and have long lists of customers wins. The list also includes more recent startups that are included more for their potential than their current status in the market. Several of these newer companies are helping determine just how the cloud computing market will evolve. They include dinCloud, Nebula and SaaS Markets."
Paul Merrell

The Cover Pages: Alfresco Enterprise Edition v3.3 for Composite Content Applications - 0 views

  • While CMIS, cloud computing and market commoditization have left some vendors struggling to determine the future of enterprise content management (ECM), Alfresco Software today unveiled Alfresco Enterprise Edition 3.3 as the platform for composite content applications that will redefine the way organizations approach ECM. As the first commercially-supported CMIS implementation offering integrations around IBM/Lotus social software, Microsoft Outlook, Google Docs and Drupal, Alfresco Enterprise 3.3 becomes the first content services platform to deliver the features, flexibility and affordability required across the enterprise.
  • Quick and simple development environment to support new business applications Flexible deployment options enabling content applications to be deployed on-premise, in the cloud or on the Web Interoperability between business applications through open source and open standards The ability to link data, content, business process and context
  • Build future-proof content applications through CMIS — With the first and most complete supported implementation of the CMIS standard, Alfresco now enables companies to build new content-based applications while offering the security of the most open, flexible and future-proof content services platform. Repurpose content for multiple delivery channels — Advanced content formatting and transformation services allow organizations to easily repurpose content for delivery through multiple channels (web, smart phone, iPad, print, etc). Improve project management with content collaboration — New datalist function can be used to track project related issues, to-dos, actions and tasks, supplementing existing commenting, social tagging, discussions and project sites. Deploy content through replication services — Companies can replicate and deploy content, and associated information, between content platforms. Using powerful replication services, users can develop and then deploy content outside the firewall, to web servers and into the cloud. Develop new frameworks through Spring Surf — Building on SpringSource, the leader in Java application infrastructure used to create java applications, Spring Surf provides a scriptable framework for developing new content rich applications.
Gary Edwards

Numecent home page - 0 views

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    "What is Cloudpaging? Cloudpaging is our successor technology to application streaming and virtualization. It can deliver huge applications from the Cloud between 20x to 100x faster than downloads and execute them natively without installation."
Gary Edwards

Overview of apps for Office 2013 - 0 views

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    MSOffice is now "Web ready".  The Office apps are capable of running HTML5-JavaScript apps based on a simple Web page model.  Think of this as the Office apps being fitted with a browser, and developers writing extensions to run in that browser using HTML5 and JavaScript.  Microsoft provides an Office.js library and, a developer "Web App/Page Creator"  Visual Basic toolset called "Napa" Office 365 Development Tools.  Lots of project templates. Key MSOffice apps are Word, Excel, PowerPoint and Outlook.  Develop for Office or SharePoint.  Apps can be hosted on any Web Server. excerpt: Microsoft Office 2013 Developer Environment with HTML5, XML and JavaScript.  Office.js library. "his documentation is preliminary and is subject to change. Published: July 16, 2012 Learn how to use apps for Office to extend your Office 2013 Preview applications. This new Office solution type, apps for Office, built on web technologies like HTML, CSS, JavaScript, REST, OData, and OAuth. It provides new experiences within Office applications by surfacing web technologies and cloud services right within Office documents, email messages, meeting requests, and appointments. Applies to:  Excel Web App Preview | Exchange 2013 Preview | Outlook 2013 Preview | Outlook Web App Preview | Project Professional 2013 Preview | Word 2013 Preview | Excel 2013 Preview  In this article What is an app for Office? Anatomy of an app for Office Types of apps for Office What can an app for Office do? Understanding the runtime Development basics Create your first app for Office Publishing basics Scenarios Components of an app for Office solution Software requirements"
Gary Edwards

Office suites in the cloud: Microsoft Office Web Apps versus Google Docs and Zoho | App... - 0 views

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    Neil McAllister provides an in-depth no-holds-barred comparison of Google, Zoho and Micorsoft Web Office Productivity Apps.  It's not pretty, but spot on honest.  Some of the short comings are that Neil overly focuses on document fidelity, but is comparatively light on the productivity environment/platform problems of embedded business logic.  These document aspects are represented by internal application and platform specific components such as OLE, scripting, macros, formulas, security settings, data bindings, media/graphics, applications specific settings, workflow logic, and other ecosystem entanglements so common to MSOffice compound "in-process" business documents.   Sadly, Neil also misses the larger issue that Microsoft is moving the legacy MSOffice Productivity Environment to a MS-Web center.   excerpt:  A spreadsheet in your browser? A word processor on the Web? These days, SaaS (software as a service) is all the rage, and the success of Web-based upstarts like Salesforce.com has sent vendors searching for ever more categories of software to bring online. If you believe Google, virtually all software will be Web-based soon -- and as if to prove it, Google now offers a complete suite of office productivity applications that run in your browser. Google isn't the only one. A number of competitors are readying Web-based office suites of their own -- most prominently Zoho, but even Microsoft is getting in on the act. In addition to the typical features of desktop productivity suites, each offering promises greater integration with the Web, including collaboration and publishing features not available with traditional apps.
Paul Merrell

Display Daily » Blog Archive » Google Sees Life in the Cloud w/o Windows - 0 views

  • First impressions were startling, as the new device (sans any hard disc) finally delivered on the long promised "Instant-on" feature that has eluded Bill Gates and his army of engineers for decades. The remarkable demo also included an instant download of the almost 2K page Obama-Health care Act. The point here is 2K pages downloaded from the Internet with absolutely no delay.
  • But perhaps most troubling to Microsoft, they now must compete with the economics of free, as Google is offering its Open Source Chrome operating system (O/S) free to hardware manufacturers—taking dead aim at the core business model that sustains rival Microsoft. That’s give-away O/S, give-away browser, give-away video player technology all from Google. This can power literally hundreds of next generation devices, from netbooks to iPad tablet /EBR wannabe’s ready to hit the market.
Paul Merrell

From Radio to Porn, British Spies Track Web Users' Online Identities - 0 views

  • HERE WAS A SIMPLE AIM at the heart of the top-secret program: Record the website browsing habits of “every visible user on the Internet.” Before long, billions of digital records about ordinary people’s online activities were being stored every day. Among them were details cataloging visits to porn, social media and news websites, search engines, chat forums, and blogs. The mass surveillance operation — code-named KARMA POLICE — was launched by British spies about seven years ago without any public debate or scrutiny. It was just one part of a giant global Internet spying apparatus built by the United Kingdom’s electronic eavesdropping agency, Government Communications Headquarters, or GCHQ. The revelations about the scope of the British agency’s surveillance are contained in documents obtained by The Intercept from National Security Agency whistleblower Edward Snowden. Previous reports based on the leaked files have exposed how GCHQ taps into Internet cables to monitor communications on a vast scale, but many details about what happens to the data after it has been vacuumed up have remained unclear.
  • Amid a renewed push from the U.K. government for more surveillance powers, more than two dozen documents being disclosed today by The Intercept reveal for the first time several major strands of GCHQ’s existing electronic eavesdropping capabilities.
  • The surveillance is underpinned by an opaque legal regime that has authorized GCHQ to sift through huge archives of metadata about the private phone calls, emails and Internet browsing logs of Brits, Americans, and any other citizens — all without a court order or judicial warrant
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  • A huge volume of the Internet data GCHQ collects flows directly into a massive repository named Black Hole, which is at the core of the agency’s online spying operations, storing raw logs of intercepted material before it has been subject to analysis. Black Hole contains data collected by GCHQ as part of bulk “unselected” surveillance, meaning it is not focused on particular “selected” targets and instead includes troves of data indiscriminately swept up about ordinary people’s online activities. Between August 2007 and March 2009, GCHQ documents say that Black Hole was used to store more than 1.1 trillion “events” — a term the agency uses to refer to metadata records — with about 10 billion new entries added every day. As of March 2009, the largest slice of data Black Hole held — 41 percent — was about people’s Internet browsing histories. The rest included a combination of email and instant messenger records, details about search engine queries, information about social media activity, logs related to hacking operations, and data on people’s use of tools to browse the Internet anonymously.
  • Throughout this period, as smartphone sales started to boom, the frequency of people’s Internet use was steadily increasing. In tandem, British spies were working frantically to bolster their spying capabilities, with plans afoot to expand the size of Black Hole and other repositories to handle an avalanche of new data. By 2010, according to the documents, GCHQ was logging 30 billion metadata records per day. By 2012, collection had increased to 50 billion per day, and work was underway to double capacity to 100 billion. The agency was developing “unprecedented” techniques to perform what it called “population-scale” data mining, monitoring all communications across entire countries in an effort to detect patterns or behaviors deemed suspicious. It was creating what it said would be, by 2013, “the world’s biggest” surveillance engine “to run cyber operations and to access better, more valued data for customers to make a real world difference.”
  • A document from the GCHQ target analysis center (GTAC) shows the Black Hole repository’s structure.
  • The data is searched by GCHQ analysts in a hunt for behavior online that could be connected to terrorism or other criminal activity. But it has also served a broader and more controversial purpose — helping the agency hack into European companies’ computer networks. In the lead up to its secret mission targeting Netherlands-based Gemalto, the largest SIM card manufacturer in the world, GCHQ used MUTANT BROTH in an effort to identify the company’s employees so it could hack into their computers. The system helped the agency analyze intercepted Facebook cookies it believed were associated with Gemalto staff located at offices in France and Poland. GCHQ later successfully infiltrated Gemalto’s internal networks, stealing encryption keys produced by the company that protect the privacy of cell phone communications.
  • Similarly, MUTANT BROTH proved integral to GCHQ’s hack of Belgian telecommunications provider Belgacom. The agency entered IP addresses associated with Belgacom into MUTANT BROTH to uncover information about the company’s employees. Cookies associated with the IPs revealed the Google, Yahoo, and LinkedIn accounts of three Belgacom engineers, whose computers were then targeted by the agency and infected with malware. The hacking operation resulted in GCHQ gaining deep access into the most sensitive parts of Belgacom’s internal systems, granting British spies the ability to intercept communications passing through the company’s networks.
  • In March, a U.K. parliamentary committee published the findings of an 18-month review of GCHQ’s operations and called for an overhaul of the laws that regulate the spying. The committee raised concerns about the agency gathering what it described as “bulk personal datasets” being held about “a wide range of people.” However, it censored the section of the report describing what these “datasets” contained, despite acknowledging that they “may be highly intrusive.” The Snowden documents shine light on some of the core GCHQ bulk data-gathering programs that the committee was likely referring to — pulling back the veil of secrecy that has shielded some of the agency’s most controversial surveillance operations from public scrutiny. KARMA POLICE and MUTANT BROTH are among the key bulk collection systems. But they do not operate in isolation — and the scope of GCHQ’s spying extends far beyond them.
  • The agency operates a bewildering array of other eavesdropping systems, each serving its own specific purpose and designated a unique code name, such as: SOCIAL ANTHROPOID, which is used to analyze metadata on emails, instant messenger chats, social media connections and conversations, plus “telephony” metadata about phone calls, cell phone locations, text and multimedia messages; MEMORY HOLE, which logs queries entered into search engines and associates each search with an IP address; MARBLED GECKO, which sifts through details about searches people have entered into Google Maps and Google Earth; and INFINITE MONKEYS, which analyzes data about the usage of online bulletin boards and forums. GCHQ has other programs that it uses to analyze the content of intercepted communications, such as the full written body of emails and the audio of phone calls. One of the most important content collection capabilities is TEMPORA, which mines vast amounts of emails, instant messages, voice calls and other communications and makes them accessible through a Google-style search tool named XKEYSCORE.
  • As of September 2012, TEMPORA was collecting “more than 40 billion pieces of content a day” and it was being used to spy on people across Europe, the Middle East, and North Africa, according to a top-secret memo outlining the scope of the program. The existence of TEMPORA was first revealed by The Guardian in June 2013. To analyze all of the communications it intercepts and to build a profile of the individuals it is monitoring, GCHQ uses a variety of different tools that can pull together all of the relevant information and make it accessible through a single interface. SAMUEL PEPYS is one such tool, built by the British spies to analyze both the content and metadata of emails, browsing sessions, and instant messages as they are being intercepted in real time. One screenshot of SAMUEL PEPYS in action shows the agency using it to monitor an individual in Sweden who visited a page about GCHQ on the U.S.-based anti-secrecy website Cryptome.
  • Partly due to the U.K.’s geographic location — situated between the United States and the western edge of continental Europe — a large amount of the world’s Internet traffic passes through its territory across international data cables. In 2010, GCHQ noted that what amounted to “25 percent of all Internet traffic” was transiting the U.K. through some 1,600 different cables. The agency said that it could “survey the majority of the 1,600” and “select the most valuable to switch into our processing systems.”
  • According to Joss Wright, a research fellow at the University of Oxford’s Internet Institute, tapping into the cables allows GCHQ to monitor a large portion of foreign communications. But the cables also transport masses of wholly domestic British emails and online chats, because when anyone in the U.K. sends an email or visits a website, their computer will routinely send and receive data from servers that are located overseas. “I could send a message from my computer here [in England] to my wife’s computer in the next room and on its way it could go through the U.S., France, and other countries,” Wright says. “That’s just the way the Internet is designed.” In other words, Wright adds, that means “a lot” of British data and communications transit across international cables daily, and are liable to be swept into GCHQ’s databases.
  • A map from a classified GCHQ presentation about intercepting communications from undersea cables. GCHQ is authorized to conduct dragnet surveillance of the international data cables through so-called external warrants that are signed off by a government minister. The external warrants permit the agency to monitor communications in foreign countries as well as British citizens’ international calls and emails — for example, a call from Islamabad to London. They prohibit GCHQ from reading or listening to the content of “internal” U.K. to U.K. emails and phone calls, which are supposed to be filtered out from GCHQ’s systems if they are inadvertently intercepted unless additional authorization is granted to scrutinize them. However, the same rules do not apply to metadata. A little-known loophole in the law allows GCHQ to use external warrants to collect and analyze bulk metadata about the emails, phone calls, and Internet browsing activities of British people, citizens of closely allied countries, and others, regardless of whether the data is derived from domestic U.K. to U.K. communications and browsing sessions or otherwise. In March, the existence of this loophole was quietly acknowledged by the U.K. parliamentary committee’s surveillance review, which stated in a section of its report that “special protection and additional safeguards” did not apply to metadata swept up using external warrants and that domestic British metadata could therefore be lawfully “returned as a result of searches” conducted by GCHQ.
  • Perhaps unsurprisingly, GCHQ appears to have readily exploited this obscure legal technicality. Secret policy guidance papers issued to the agency’s analysts instruct them that they can sift through huge troves of indiscriminately collected metadata records to spy on anyone regardless of their nationality. The guidance makes clear that there is no exemption or extra privacy protection for British people or citizens from countries that are members of the Five Eyes, a surveillance alliance that the U.K. is part of alongside the U.S., Canada, Australia, and New Zealand. “If you are searching a purely Events only database such as MUTANT BROTH, the issue of location does not occur,” states one internal GCHQ policy document, which is marked with a “last modified” date of July 2012. The document adds that analysts are free to search the databases for British metadata “without further authorization” by inputing a U.K. “selector,” meaning a unique identifier such as a person’s email or IP address, username, or phone number. Authorization is “not needed for individuals in the U.K.,” another GCHQ document explains, because metadata has been judged “less intrusive than communications content.” All the spies are required to do to mine the metadata troves is write a short “justification” or “reason” for each search they conduct and then click a button on their computer screen.
  • Intelligence GCHQ collects on British persons of interest is shared with domestic security agency MI5, which usually takes the lead on spying operations within the U.K. MI5 conducts its own extensive domestic surveillance as part of a program called DIGINT (digital intelligence).
  • GCHQ’s documents suggest that it typically retains metadata for periods of between 30 days to six months. It stores the content of communications for a shorter period of time, varying between three to 30 days. The retention periods can be extended if deemed necessary for “cyber defense.” One secret policy paper dated from January 2010 lists the wide range of information the agency classes as metadata — including location data that could be used to track your movements, your email, instant messenger, and social networking “buddy lists,” logs showing who you have communicated with by phone or email, the passwords you use to access “communications services” (such as an email account), and information about websites you have viewed.
  • Records showing the full website addresses you have visited — for instance, www.gchq.gov.uk/what_we_do — are treated as content. But the first part of an address you have visited — for instance, www.gchq.gov.uk — is treated as metadata. In isolation, a single metadata record of a phone call, email, or website visit may not reveal much about a person’s private life, according to Ethan Zuckerman, director of Massachusetts Institute of Technology’s Center for Civic Media. But if accumulated and analyzed over a period of weeks or months, these details would be “extremely personal,” he told The Intercept, because they could reveal a person’s movements, habits, religious beliefs, political views, relationships, and even sexual preferences. For Zuckerman, who has studied the social and political ramifications of surveillance, the most concerning aspect of large-scale government data collection is that it can be “corrosive towards democracy” — leading to a chilling effect on freedom of expression and communication. “Once we know there’s a reasonable chance that we are being watched in one fashion or another it’s hard for that not to have a ‘panopticon effect,’” he said, “where we think and behave differently based on the assumption that people may be watching and paying attention to what we are doing.”
  • When compared to surveillance rules in place in the U.S., GCHQ notes in one document that the U.K. has “a light oversight regime.” The more lax British spying regulations are reflected in secret internal rules that highlight greater restrictions on how NSA databases can be accessed. The NSA’s troves can be searched for data on British citizens, one document states, but they cannot be mined for information about Americans or other citizens from countries in the Five Eyes alliance. No such constraints are placed on GCHQ’s own databases, which can be sifted for records on the phone calls, emails, and Internet usage of Brits, Americans, and citizens from any other country. The scope of GCHQ’s surveillance powers explain in part why Snowden told The Guardian in June 2013 that U.K. surveillance is “worse than the U.S.” In an interview with Der Spiegel in July 2013, Snowden added that British Internet cables were “radioactive” and joked: “Even the Queen’s selfies to the pool boy get logged.”
  • In recent years, the biggest barrier to GCHQ’s mass collection of data does not appear to have come in the form of legal or policy restrictions. Rather, it is the increased use of encryption technology that protects the privacy of communications that has posed the biggest potential hindrance to the agency’s activities. “The spread of encryption … threatens our ability to do effective target discovery/development,” says a top-secret report co-authored by an official from the British agency and an NSA employee in 2011. “Pertinent metadata events will be locked within the encrypted channels and difficult, if not impossible, to prise out,” the report says, adding that the agencies were working on a plan that would “(hopefully) allow our Internet Exploitation strategy to prevail.”
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