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Dan R.D.

Social achievement app Star.me is "the happiest place on the webs" [32Sep11] - 0 views

  • Ze Frank: Star.me is a cross between a social network and a social game that provides a playground for people to have more fun with their friends. We are in the midst of a major shift in media industry where social engagement is the new currency and real interactions are replacing impressions and clicks. That’s what I have been focused on for years, play and participation, and star.me is a distilled version of that thinking. Plus it’s super fun
  • Star.me boasts 20,000 users and is “growing fast!”, there have been 117,000 mini missions answered, 70,000 stars sent, and 84% of all users have contributed content. That’s engagement.
Dan R.D.

The Power of Creativity: How Game Design Changes the Way We Think [23Sep11] - 0 views

  • Every summer, fifty fifth graders converge on Manhattan for a week-long game design camp called Mobile Quest and magic happens.
  • A game is a complex system. It is a miniature world, in many ways analogous to the world we live in. The game occurs in a space or setting. It has its own physical laws or rules. It engages people or players, who generate outcomes by making choices and taking actions. Learning occurs largely by trial and error, and through this learning a clear goal or goals emerge. There is a sense of progress, a system of feedback, incentives, reward, punishment, reputation. The only difference is that the game world has been 100 percent designed, and it is an experience players can choose to walk away from. This means game designers must capture and retain players' attention and interest quickly.
Dan R.D.

4 Reasons Every Online Brand Should Explore Gamification Strategies [23Sep11] - 0 views

  • So what’s making gamification so popular today? Consider these four factors.
  • 1. Consumers Want It
  • consumers are looking for new ways to entertain themselves — 40% of U.S. online adults have expressed this interest in a recent survey. What’s more, consumers want game elements everywhere. 60% of consumers play a video game online in a typical week. Consumers (especially Gen Yers) are increasingly accessing games online and on mobile devices.
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  • 2. Social Media Enhances It
  • 4. Early Starters Have Proven It
  • 3. Gamification Vendors Enable It
  • Badgeville, BigDoor and Bunchball all offer SaaS platforms with mechanics, accessible consumer tracking and data, and the ability to easily iterate a gamification strategy as needed.
  • When consumers can share achievements like badges and trophies with their social networks, it enhances the innate human motivations that games have used for generations to keep people engaged (i.e. the desire for status, access, power, etc.)
  • Recent gamification efforts from brands like Chiquita, HP and Sephora have succeeded, increasing confidence that, if applied correctly, the right gamification strategy can work.
  • How exactly does gamification help increase engagement?
  • Involvement: Gamification can foster participation by increasing site returns, new visitors and registrations through reward systems and incentivized word-of-mouth efforts.
  • Interaction: Marketers need visitors to spend time with their content and brand in order to foster engagement.
  • Intimacy: Consumers are able to connect with a brand more intimately when they’re interacting in real-time versus visiting a static brand website.
  • Influence: Word-of-mouth marketing has taken off recently, and companies have realized it can have a significant effect on brand visibility.
Dan R.D.

BBC News - Internet of things: Should you worry if your jeans go smart? [24Sep11] - 0 views

  • What if those new jeans you've just bought start tweeting about your location as you cross London Bridge? It sounds far-fetched, but it's possible - if one of your garments is equipped with a tiny radio-frequency identification device (RFID), your location could be revealed without you knowing about it. RFIDs are chips that use radio waves to send data to a reader - which in turn can be connected to the web.
  • "The IoT challenge is likely to grow both in scale and complexity as seven billion humans are expected to coexist with 70 billion machines and perhaps 70,000 billion 'smart things', with numbers infiltrating the last redoubts of personal life," says Gerald Santucci, head of the networked enterprise and RFID unit at the European Commission.
Dan R.D.

Mobile Apps Must Die [24Sep11] - 0 views

  • Too much trouble The problem with apps, and by this I mean native apps that must be downloaded to your phone, is that they are just becoming too much trouble to organize and maintain. It's just not realistic to have an app for every store you go to, every product you own and every website you visit. This creates an ever increasing set that must be curated, organized and culled. It's a common task we all perform, removing old and unused apps every few months, effectively garbage collecting our phones. Very organized folks relish the opportunity to tidy their burgeoning app menagerie but most can't bother and their home pages scroll into a receding haze of choices.
  • Movie posters with radio tags such as RFID or NFC will allow me to get an interactive version of the poster on my phone to show me more information 
  • Any consumer item, such as ketchup or milk bottles, also with radio tags, will allow me to not only get more information on these items just like the poster, but also track usage and even offer to purchase replacement items
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  • Shopping malls will offer maps and hours whenever I’m there
  • My local bus stop will be geo-located so all I need is my current GPS fix and I can get just the information for that specific bus stop, knowing when the next bus will arrive. While this is possible today with some fancy urban systems, deploying a geo location system allows any city to do this, across all bus lines much more cheaply.
  • Any store will have an app that I can interact with as I walk through their door
  • A local food cart vendor will offer not only their menu but where they are going next and when they’ll return
  • An on demand rental car company, such as Zipcar, will allow me to register and drive away with one of their cars, just using a bluetooth connection on my phone.
  • Just In Time Interaction All of these concepts are of course just speculation but they represent a trend that is thundering down upon us. Each of these devices will likely need some form of interaction but only as I approach them, a “Just in time” interaction model that gives me interactivity but only when I need it.
Marc-Alexandre Gagnon

Gamification on intranets: the risks of playing along « Adoption « ClearBox C... - 0 views

  • But points and badgest are a very basic “carrot” approach. Pink says that in the main carrots and sticks don’t work except for basic repetitive tasks where there is little intrinsic motivation.
  • For anything involving knowledge or creativity, what matters is: Autonomy – deciding how and when to do things Mastery – the reward in gaining a skill and learning Purpose – the sense that the task is part of a greater goal.
  • What concerns me is that points and badges are none of the above, they are just  extrinsic motivation.
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  • Generally, when simple rewards are offered in return for acts that should have intrinsic rewards, people start to forget the real reason they are sharing and optimize their game-based scores instead. For example, instead of giving 1 comprehensive answer, they give 3 partial answers for 3x the points. Or people may withhold answers until they can maximize their points – ceasing to co-operate.
  • 2) Where mastery developed in the game is a re-usable skill.
  • Differentials in reward can de-motivate the many to the benefit of the few. Just as high salaries for the top 5% can breed resentment in the other 95% and make them less productive, so can an element of competition can switch off the masses who feel their efforts won’t make a difference to the leader board, even if it would have made a difference to  the real-world problem on the Q&A forum.
  • 1) Making intrinsically dull tasks more interesting.
  • Usually games are rewarding for a while and then people tire of them – they hold limited appeal for mastery. If you’ve made it central to your collaboration approach and this happens, then what?
  • 3) Where the only purpose you can offer is recognition
  • I hope as the field matures some good case studies emerge, but for now  if you want employees to share knowledge or collaborate more effectively, then games are low on purpose, irrelevant at best to autonomy (and at worst they may get in the way) and may also suppress creative thinking.
Dan R.D.

The Internet Of Things: Every Device That Connects… | Bit Rebels [24Sep11] - 0 views

  • When trying to piece together the devices that we use to connect to each other, it’s easy to see that it’s going to take a piece of paper the size of Texas to feature them all. Even if we manage to do so, we will be far from connecting them all in whatever way they use the Internet. So what do we do? Well, we do it anyway, and on a computer of course. Intel put together a really interesting infographic that lines up all the devices (breeds) that we use to connect to each other. For the first time (I guess), we can get a clear view of how the technological infrastructure was built and to what extent it reaches out. As you can see, the numbers represented get multiplied with each major technological milestone, and it’s easy to see that we’re heading for something really interesting in the future. Whatever it will be that will beat the Internet will be major, and even though I can’t imagine what that will be right now, it’s still exciting to know that we always come up with something to beat the previous technology. What do you think will be the next big thing in technology that will top the Internet?
Dan R.D.

Unpacking Badges for Lifelong Learning [25Sep11] - 0 views

  • Author: Sheryl Grant
  • Is there some core definition or badge-ness to explain what makes badges unique?
  • If badges are like degrees, diplomas, grades, or currency -- which many of us have collected and displayed and benefited from -- what's wrong with them? Why are badges worse or better? If badges are visual signs of rank, reputation, membership, and identity, and are just another way to show affiliation, why are they different than, say, titles, clothing, hair, language, accents, bumper stickers, friends, or an alma mater?  
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  • Because badges hinge on motivation. Most of the energy in the badges conversation seems to have roots in the different ways people think about motivation, and more specifically about motivation and learning. What motivates learners to learn? What de-motivates them? 
  • Where's the line between motivating a learner and manipulating them?
  • For me, the most interesting intersection of the Badges for Lifelong Learning conversation is where learning theories overlap with research into virtual communities, new collectives, commons-based peer production -- whatever you want to call what we do online. A good deal of Internet research is about participation and motivation. If anything connects the badges community, it's seems to be the belief that more participation is better.
  • The communities of practice research links new collectives like Wikipedia with learning and identity, and authenticity is thought to affect people's motivation to learn and participate and reach goals.
  • There's this obscure ID Compensation theory that isn't even on Wikipedia! yet!
  • What if badges are just one more way to represent feedback? What if they're the best, most versatile way to provide feedback, whether that feedback is many-to-one, one-to-one, or many-to-many?
Marc-Alexandre Gagnon

Broadcom bets big on NFC for more than mobile payments - Tech News and Analysis [26Sep11] - 0 views

  • Broadcom, the radio chipmaker is making a big bet on mobile payments finally hitting its stride with its latest Near Field Communications chip.
  • Craig Ochikubo, VP of the business unit that oversees NFC at Broadcom believes it’s finally time for mobile payments to shine.
  • NFC can be used to authenticate a device more easily than a Bluetooth pairing, so if someone wanted to share a video file from his phone to his television set, all he would have to do is swipe the phone against an NFC reader and ship the file over using a Wi-Fi or other large data rate protocol.
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  • “We can’t ignore mobile payments. So much has happened recently and carriers and banks and credit card companies all see that there’s a revenue stream involved, and so they’re working together,” said Ochikubo.
  • Making it easier to connect the phone to other networks securely and easily could enable a host of new applications he thinks.
  • Ochikubo believes the time for mobile payments is now
  • Many of the large credit card companies view mobile payments as a way to help cut down on fraud, and so are actively trying to persuade merchants to swap out their old equipment with new gear that will also read NFC chips. Visa for example has pushed a plan that will lower the costs of complying with security certifications if merchants switch.
  •  
    Broadcom bets big on NFC for more than mobile payments - Tech News and Analysis http://t.co/10TMppos
Dan R.D.

Smart City Tech A Growing Trend Worldwide [24Sep11] - 0 views

  • In 2010, $8.1 billion was spent globally on smart technology in cities in the US, and within the next five years, that number is projected to jump to $39.5 billion, greatly expanding the capacity for smart city projects around the world. Currently, there are 102 smart cities in the world. Europe has the most at 38, with North America following closely with 35. Asia has 21, the Middle East and Africa combined have six, and South and Central America have two. The “smartness” of a city is determined by these aspects: economy, environment, government, lifestyle, transportation and community.
Jan Wyllie

'Cancer risk for mobile phones' | This is Devon - 0 views

  • Earlier this year, the World Health Organisation (WHO) classified radiation emitted by mobile phones as a possible cancer risk, with a similar threat to lead and the banned pesticide DDT. And the European Commission also issued a warning saying that individuals should be protected from low-frequency radiation emitted by cell phones, masts and Wi-Fi systems.
  • Mr Stein, the chief group executive of Samworth Brothers
  • began suffering the effects of low-frequency radiation six years ago when he experienced pain when using his mobile phone. “I began getting weird sensations in my ear if I went near a computer or TV, any electrical equipment with a microchip” he said. “I took the view that I was a freak and kept quiet, but it was difficult because I couldn’t drive a modern car with computers on board.” Mr Stein’s research eventually led him to the diagnosis that he is electro-sensitive, a condition he shares with several thousand people in the UK. Electro sensitivity is caused by the thousands of magnetic fields that surround us, from mobile and cordless phones to other wireless devices, including car sat-nav kits. The symptoms include sleep problems, headaches, tinnitus and earache, chest pains, loss of memory, poor concentration and depression.
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  • In May the European Parliamentary Assembly issued a report which recommended the use of Wi-Fi be restricted in public places and schools.
  • An HPA spokesman said there was “no clear scientific evidence” of a cancer risk at levels below international guidelines, but admitted that “the possibility remains”. “Given the possibility of long-term cancer effects, excessive use of mobile phones by children should be discouraged,” the spokesman added.
  • Exposures from Wi-Fi are much less than from mobile phones,
Marc-Alexandre Gagnon

Why Mobile Payments Might Still Be A Few Years Away In A Few Years | paidContent [27Sep11] - 0 views

  • Are mobile payments the new speech recognition technologies?
  • One of the bigger stories in mobile this year has been the growing investment and hype behind the idea of using one’s mobile phone as a method of payment, but it’s pretty clear that the details of how any one company or organization will build a mobile-payments system are still very much up in the air.
  • a sizable number of people and companies believe that the smartphone can be a natural evolution of the credit card in just a few years.
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  • extensive field trials have to be conducted to make sure phones with NFC (near-field communications) technology work properly with merchant terminals and back-end payment-processing systems before any of this can hit the mainstream.
  • somebody needs to convince the average consumer why paying with their phone is easier, safer or more rewarding than pulling out cash or a credit card.
Marc-Alexandre Gagnon

2012 will be a pivotal transition period for mobile payments (panel) | ZDNet [27Sep11] - 0 views

  • Summary: Mobile payments are expected to pick up rapidly in the next year, but don’t expect NFC technology to be at the forefront just yet.
  • Mobile payments is a hot topic at the moment, but there’s actually quite little going on in comparison when it comes to actual activity. There are hardly any smartphones enabled with NFC technology, nor are most of the digital wallet programs set up and running extensively yet.
  • this field is expected to rapidly change within in the next year, according to a group of panelists assembled at GigaOM’s Mobilize 2011 conference in San Francisco on Monday afternoon. The mobile payments spectrum could (and should) look vastly different at this time in 2012.
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  • it will finally be the year to move beyond pilots and trials into real, full-blown commercial deployments.
  • NFC is a “great technology,” mobile payments is already happening really quickly.
  • Dave Talach, vice president of global product management at VeriFone, affirmed that he loves NFC because of the frictionless and seamless experience it offers customers as it enables the possibility to pay, utilize coupons, earn loyalty points and more all with a single click — thus creating a unique experience tailored to each consumer.
  • In the end, it’s really about producing a solution that is secure and convenient for both the consumer and the seller more than anything else.
Marc-Alexandre Gagnon

Mobile Payments Are Going to Explode This Holiday Season, PayPal Says [Infographic] [26... - 0 views

  • Payments company PayPal wants to make sure that it stays in the conversation when it comes to mobile payments.
  • In the last couple of weeks we have heard from innovations coming out of MasterCard and Intuit. PayPal is one of the leaders in mobile payments, especially on the peer-to-peer front.
  • PayPal is predicting that mobile payments is going to boom come time for the holiday shopping spree
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  • In a survey conducted by PayPal and research firm Ipsos, half of mobile payments users plan on making a purchase with their device when the holiday shopping season starts after Thanksgiving.
  • PayPal claims that over half of mobile buyers use the service as their payment method of choice.
  • near-field communications options are still years from widespread adoption and the dongle-based half of the industry (between Square, Intuit and others) is still in growth mode
  • Other mobile payments options include direct billing from Apple or Amazon for digital goods like apps and songs or carrier billing, which PayPal also provides through eBay's acquisition of Zong.
  • PayPal believes that most mobile purchases will be made from home. Hence, they are calling the trend "couch commerce."
Marc-Alexandre Gagnon

The Paypers. Insights in payments. [27Sep11] - 0 views

  • Austrain mobile payment transaction company Dimoco has rolled out a new mobile carrier billing service in the Czech Republic.
  • Dimoco has thus started offering gateway billing via the billing gateways of three Czech MNOs, namely T-Mobile, Telefonica O2 and Vodafone.
  • Dimoco develops, operates and markets a mobile messaging and payment transaction hub.
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  • Gateway billing is a form of mobile payment and offers companies the possibility to bill their customers for their digital content orders via the customers’ mobile phone invoices.
  • The goods can be ordered (the opt-in method) either via mobile or classic web, depending on the service provider’s requirements. The billing itself is transacted via the consumer’s existing cell phone plan and not via value-added SMS, but via the Dimoco hub’s direct connection to the network operators’ billing systems.
Dan R.D.

Smashing The Clock [11Dec06] - 0 views

  • At most companies, going AWOL during daylight hours would be grounds for a pink slip. Not at Best Buy. The nation's leading electronics retailer has embarked on a radical--if risky--experiment to transform a culture once known for killer hours and herd-riding bosses. The endeavor, called ROWE, for "results-only work environment," seeks to demolish decades-old business dogma that equates physical presence with productivity. The goal at Best Buy is to judge performance on output instead of hours.
  • Best Buy did not invent the post-geographic office. Tech companies have been going bedouin for several years. At IBM (IBM ), 40% of the workforce has no official office; at AT&T, a third of managers are untethered. Sun Microsystems Inc. (SUNW ) calculates that it's saved $400 million over six years in real estate costs by allowing nearly half of all employees to work anywhere they want. And this trend seems to have legs.
  • Another thing about this experiment: It wasn't imposed from the top down. It began as a covert guerrilla action that spread virally and eventually became a revolution. So secret was the operation that Chief Executive Brad Anderson only learned the details two years after it began transforming his company. Such bottom-up, stealth innovation is exactly the kind of thing Anderson encourages.
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  • But arguably no big business has smashed the clock quite so resolutely as Best Buy. The official policy for this post-face-time, location-agnostic way of working is that people are free to work wherever they want, whenever they want, as long as they get their work done.
  • So bullish are Anderson and his team on the idea that they have formed a subsidiary called CultureRx, set up to help other companies go clockless. CultureRx expects to sign up at least one large client in the coming months.
  • It seems to be working. Since the program's implementation, average voluntary turnover has fallen drastically, CultureRx says. Meanwhile, Best Buy notes that productivity is up an average 35% in departments that have switched to ROWE.
  • "It wasn't hugs and smiles," she says of Ressler's and Thompson's campaign. "Managers in the old mental model were totally irritated." In the e-learning division, many of Wells's older co-workers (read 40-year-olds; the average age at Best Buy is 36) expressed resentment over the change, insisting that work relationships are better face-to-face, not screen-to-screen. "We have people in our group who are like, `I'm not going to do it,'" says Wells, who likes to sleep in and doesn't own an alarm clock. "I'm like, `that's fine, but I'm outta here.'" In enemy circles, Ressler and Thompson are known to this day as "those two" and "the subversives."
  • `How are you going to measure this so you know you're getting the same productivity out of people?'"
  • Achen could see that not only was his team's productivity up, but engagement scores, or measuring job satisfaction and retention, were the highest in the dot-com division's history.
  • "For years I had been focused on the wrong currency," says Thompson. "I was always looking to see if people were here. I should have been looking at what they were getting done."
  • Achen says he would never go back. Orders processed by people who are not working in the office are up 13% to 18% over those who are. ROWE'ers are posting higher metrics for quality, too. Achen says he believes that's due to the new office paradox: Given the constant distractions, it sometimes feels impossible to get any work done at work.
  • But it's worth remembering that most big companies fail to grow at the rate of inflation. That's true in part because the bigger the company gets, the harder it is to get the best out of each and every employee. ROWE is one of Best Buy's answers to avoiding that fate. "The old way of managing and looking at work isn't going to work anymore," says Ressler. "We want to revolutionize the way work gets done." Admit it, you're rooting for them, too.
Dan R.D.

Do we need defined hours of work any more? [02Sep11] - 0 views

  • Are defined hours of work an anachronism that’s holding us back? Or is the freedom to work whenever we want something still reserved for a select few, and/or a trap that causes us to work more rather than less?
  • Flexible work is something that seems increasingly popular with programmers and other online workers, for reasons that Zach Holman of the software repository GitHub described in a recent post on the GitHub blog, entitled “Hours Are Bull****.” Holman said that for most of the staff who work on the service, there are no defined working hours whatsoever — everyone is on their own schedule and they work whenever they need to in order to solve the problems that need to be solved. As he puts it:
  • Hours are great ways to determine productivity in many industries, but not ours. Working in a startup is a much different experience than working in a factory. You can’t throw more time at a problem and expect it to get solved. Code is a creative endeavor… We want employees to be in the zone as often as possible. Mandating specific times they need to be in the office hurts the chances of that.
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  • Unstructured work is not for everyone That kind of approach, which management consultants like to call a “results-oriented workplace,” might be fine for a creative endeavor like programming or design, or even for businesses (like GigaOM’s) that involve brain-powered work such as writing.
  • There’s another risk Holman’s description of the new unstructured workplace brings up, something we’ve written about a lot at GigaOM, and that is the impact that this can have on the “work-life balance” of employees. Says Holman:
  • By allowing for a more flexible work schedule, you create an atmosphere where employees can be excited about their work. Ultimately it should lead to more hours of work, with those hours being even more productive. Working weekends blur into working nights into working weekdays, since none of the work feels like work.
  • Knowledge workers of all kinds find themselves answering emails or responding to text messages at all hours of the day and night, working on weekends, and so on. And the increasing globalization of many industries has just accelerated this phenomenon, since some staffers or contract workers may be in completely different time zones.
  • One thing is clear, however: This phenomenon isn’t going away; if anything, it is increasing, as more work becomes knowledge work, and as more companies try to adapt to a cloud-based and global world (flexible hours and an increase in freelance or contract work also has real benefits for companies in terms of lower costs, some of which are pushed down to the individual worker, such as the cost of health benefits).
  • Companies like VMWare are trying to help figure out how the nature of work changes when it occurs in “the cloud” and the workforce moves toward what CEO Paul Maritz calls the “post-document era.” Instead of sitting at desks moving paper around, more people are working in ways that are difficult to define, that involve streams of information that don’t start or stop at specific times.
  • Netflix has what it calls an “unlimited vacation” policy, which allows workers to take time whenever they need it, provided they arrange to have their work completed when necessary. Social Media Group, a Toronto-based consulting firm, is another that has taken this approach — one that CEO Maggie Fox described in a recent blog post.
Dan R.D.

Compensation Cafe: Is Your Organization Ready To Go ROWE? [26Jul11] - 0 views

  • Here are the 'Nine Commandments' of ROWE:
  • We do not post office hours or core hours. Our employees know where to be when they need to be there. We don't dictate it. Everybody has complete control over how they spend their time. All the time.
  • We do not track time for our exempt/salaried workforce. We track work getting done.
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  • There are no hours-worked expectations for exempt/salaried employees. We do not talk about how many hours we work or demand 40, 50, or 60 hours out of people.
  • We do not have a tele-work policy, handbook or tele-work rules. Tele-work is so 1970's, Work is just work. It doesn't need a location label, And, we don't have flextime.
  • We do not track PTO (vacation, sick time, personal time, holiday time). It's not a benefit. Unlimited paid time off as long as the work gets done is the contemporary benefit that matters.
  • Nobody asks permission to go to an appointment, event or any other personal activity. Ever. And they don't have to inform the team or management in an effort to be polite.
  • We have adopted the Sludge* Eradication Strategy - NO SLUDGE in our workplace.
  • We NEVER put 'mandatory' on a meeting invite. Every meeting is optional.
  • We don't have any limits put on how or when we can work: "No E-Mail Fridays" and "No Meeting Wednesdays" don't exist in our organization. 
Dan R.D.

Reframing Flexwork for the New Economy [21Jul10] - 0 views

  • Judith Cherry, Head of Research and Insight at the UK-based organization Opportunity Now and author of the report “Out of Office: Solutions for an Agile Future” [PDF] explained, “We’re moving the debate away from flexwork – because we’ve come to the understanding that we’re all flex workers. What we’re doing now is “agile working.”
  • The distinction is important, she said, because agile working is about more than working from home, or using mobile devices. It’s a whole new system of management.
  • She explained, “Technology allows us to work after hours, across time zones, at home, at the airport – we can manage this, so how come it is so hard to let people work three days out of the week? The psychology of work has not caught up with the technology.”
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  • Agile working means “rethink[ing] the way we work. It means shifting focus from individuals and jobs to tasks and teams,” Cherry added.
Dan R.D.

The Agile Model comes to Management, Learning, and Human Resources [17Sep11] - 0 views

  • This agile model (which is now well known in Silicon Valley and in the software engineering world) has transformed software.  It has many benefits:  it reduces the long cycle times that create risk; it enables engineers to take advantage of the fact that requirements change quickly; and it honors the fact that people perform best when they work on small projects they can finish quickly.
  • Agile is also built on the understanding that people learn in small chunks - so while it may in fact take a year or two to build a highly complex website, no person needs to try to understand the entire engineering program in advance.  And as the image on the right shows, daily work becomes a part of a bigger project in a continuous, dynamic process.
  • Look at where Agile fits in Management and HR:
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  • Traditional annual performance appraisals use an older "waterfall" method - continuous feedback and recognition is an "agile" approach.
  • Traditional formal training and certification is a "waterfall" model -  rapid e-learning and informal learning is an "agile" approach.
  • Top down cascading goals are a "waterfall" approach - rapidly updated "objectives and key results" (sometimes called OKR - widely used at Google) is an "agile" model.
  • Traditional annual rewards and bonuses are a "waterfall" model - continuous recognition and social recognition systems are an "agile" model.
  • The annual employee engagement survey is a "waterfall" model - continuous online idea factories and open blogs are an "agile" model for employee engagement.
  • The annual development planning process is a "waterfall" model - an ongoing coaching relationship is an "agile" model for leadership.
  • The traditional recruiting process is a "waterfall" model - this is being replaced by a continuous process of social recruiting and referral-based recruiting which can be rolled out in a few hours.
  • Consider what has happened to the corporate training industry.  While formal education and training has not disappeared, today people want to learn "on the job" through informal and social networks on a real-time basis.  This is a form of "agile learning"
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