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Amex Invests $100 Million In Its Future: Digital Ecosystem, Not The Plastic Card | Fast... - 0 views

  • In its press release today American Express revealed explicitly that its new $100 million Digital Commerce Investment Initiative was destined to fund "early stage startups to facilitate the company's digital transformation."
  • Amex's Dan Schulman, Group President Enterprise Growth, spoke to Fast Company to explain the move: As far as saying that the credit card is going to evolve, Schulman noted, "It goes even further than that. Our view of the world is that all of commerce is being redefined as the world moves somewhat rapidly into the advent of smartphones and mobile payments and the digitization of information across the entire commerce lifecycle." This quick change, covered by many a column-inch in the media over recent months, means that the areas where Amex "traditionally added value between merchants and consumers" is going to "fundamentally change" and payments will only be "one part of that."
  • Where traditional credit card transactions were all about giving the merchant a secure and authenticated copy of those all-important 16 raised silver numbers on the face of your card, technological developments like NFC, smartphone payments and even innovations like Square and Google Wallet show that there's scope for a much richer interaction to go on at the moment of payment--something that's never been possible before.
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  • The information that is derived from a payment transaction" can be used in "closed marketing loops, can be used to populate your budgets automatically, it can be used to automatically create loyatly, to be able to pay for things in ways that we traditionally haven't been able to do," Schulman was careful to point out.
  • A lot of people think of future payments as an evolution of payment method, "like tapping your phone at a point of sale. We think of that more as a form-factor change, as opposed to a complete value-proposition change" in the way the entire process of commerce is conducted, he added.
  • Amex may very well "partner with different hardware manufacturers, whether those will be OEMs, handset manufacturers or point of sale terminal manufacturers" but the primary intention is to look at software solutions to form an ecosystem that operates alongside the transaction itself (which could not involve a credit card number but instead a phone number) including loyalty points, offers, discounts, and so on.
  • This covers new ways of paying as well as new customers who'll be able to make digital payments for the first time, "the millennials, the youth market, the underbanked or the un-banked" population segments, as well as other parts of the world "where charge and credit is a very small part of the payments industry."
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American Express Launches $100M Fund To Invest In Digital Commerce Startups | TechCrunch - 0 views

  • Recently, American Express has been pushing its own internal digital commerce initiatives including the company’s digital wallet, Serve. Serve integrates a variety of payment options into a single account that can be funded from a bank account, debit, credit or charge card. AmEx also announced a number of recent partnerships in the payments space include Foursquare, Facebook and even Zynga for personalized deals. But today, the financial company is reaching beyond its own internal payments projects to launch a $100 million fund to invest in startups and companies in the digital commerce space.
  • The digital commerce initiative will make investments in a number of areas involving the digital commerce experience, including loyalty and rewards, mobile and online payment management, fee-based services, security and fraud detection and data analysis.
  • “The payments industry is undergoing a fundamental change as the very nature of commerce is redefined,” he explains. “This fund is designed to encourage innovation in the payments space.”
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  • AmEx has previously invested in a number of technology companies such as Clickable, Rearden Commerce, and Payfone but this is the first formalized fund established by the company.
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iTWire - Banking's great social media experiment [04Nov11] - 0 views

  • The amount of money that Australian banks are spending on social media strategies is the equivalent of a “rounding error” when compared to the squillions they spend on advertising, delegates at a banking and finance conference heard on Friday. But the banks understand that although there isn’t yet a credible business case for much additional investment in the area, they can’t afford not to develop a presence on sites such as Facebook, Twitter and YouTube.
  • Speaking at the FST Media Technology and Innovation conference in Sydney on Friday Michael Weeding, head of digital banking for Citibank said that “We are probably not going to have a business case at this point in time” for heavier investment in social media bank. But he reminded delegates that the same once held true for mobile phone investment.
  • In a very short period of time mobile banking has moved from novelty item to mainstream banking platform, and social media could well follow.
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  • Stephen Bowe, head of user experience and digital media for UBank, said that although it wasn’t possible to accurately measure the impact of social media investment as yet, that shouldn’t hold banks back, as it was important to experiment. This was particularly the case speakers during sessions at the conference on Friday warned because the banks no longer owned the financial services space – but were increasingly being challenged by organisations such as Facebook itself, Amazon, PayPal, Google and potentially Apple.
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HTML5 App Delivery Network Strobe joins Facebook - The Next Web [08Nov11] - 0 views

  • Strobe, an App Delivery Network that facilitates getting HTML5 apps up and running on various platforms and app stores, has joined Facebook, CEO Charles Jolley announced today.
  • Jolley is also the creator of the SproutCore JavaScript framework for web apps that is used to quickly build web apps in the browser. It’s used by companies like NPR, Second Story and Sports Illustrated, as well as being popular among Facebook app developers.
  • Before Jolley created SproutCore, he was responsible for Mobile Me app development at Apple.
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  • Strobe is described as “an App Delivery Network that solves the problem by enabling you to combine what the Web and native apps do best, using cutting-edge tools and technologies. It’s the quickest and easiest way to get your HTML5 applications up and running, on the web and in app stores.”
  • As SproutCore is remaining an independent product, at least for now, it seems like Facebook is after the technology or skills offered by the Strobe team. This appears to be an effort by Facebook to bolster its web and mobile experience and syncing services between them.
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BankSimple invites first customers and changes name to 'Simple' - The Next Web [08Nov11] - 0 views

  • BankSimple has announced a few things, including a name change. The company is now called “Simple” and has started rolling out its first invites to the service.
  • Using Simple, you can make purchases with a Simple Visa® card, pay bills, earn interest, set up and track savings goals, and much more. Simple replaces your bank, but we are not a bank. You use our mobile and web apps and speak with our customer relations team when you have questions. We partner with chartered banks that hold your deposits in FDIC-insured products. They take care of money, we take care of customers, and together we’re delivering a new type of financial experience that’s easier, faster, and friendlier.
  • With a focus on customer service, Simple aims to make the banking experience a better one for consumers, focusing on both web and mobile experiences. To date, online banking hasn’t been the best experience, with companies like Mint helping you manage your money more effectively.
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PayPal Updates Its Android App With Support For NFC Payments | TechCrunch [08Nov11] - 0 views

  • PayPal updated its Android application today and has added one notable new feature: support for NFC payments. Using NFC, or near field communication, two PayPal users with NFC-enabled phones can send and receive money using the mobile app.
  • The feature, which was previously announced over the summer, also includes a “Request Money” widget that can be added directly to the Android homescreen. To use the widget, you simply tap it, enter an amount and then bump phones with your friend. On your friend’s device, they’ll see the request and can then enter their PayPal password to send you the money.
  • PayPal notes that its implementation of NFC involves “P2P” mode which means that it will work with the majority of NFC-enabled phones, not just the Samsung Nexus S.
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  • The updated Android app also includes a few non-NFC features, including a newly redesigned landing screen, auto-complete from your phone’s address book and other UI improvements
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CP24- App allows Starbucks customers to pay with iPhone [08Nov11] - 0 views

  • TORONTO — Canadians who find themselves short of change for that Venti Skim Gingerbread Latte can now pay for their Starbucks beverage with the scan of an iPhone.
  • The Seattle-based company announced Tuesday that an app for Apple's mobile phones can now handle purchases, provided a customer has preloaded an account with money to spend.
  • The account can be funded within the app with a credit card.
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  • Using the app also makes customers eligible for My Starbucks Rewards awards including free birthday drinks, coffee and tea refills, and flavoured syrups for drinks.
  • The mobile payment platform was rolled out in U.S. Starbucks stores earlier this year.
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