Article about MLA listing how tweets should be cited and the controversy about it. Also interesting fact: did you know that the Library of Congress has been archiving every public tweet since 2006?
Lists 5 free analytics apps for instagram, including reviews of each: Statigram (web app), Followers + (iOSapp), InstaFollow (iOS app), SimplyMeasured (web based, free in exchange for 1 tweet about the app), Nitrogram (web app). Also mentions Webstagram an app that generates network metrics on most popular hashtags, keywords, etc.
Article more about potential problems and mishaps with some information about handling customer tweets and reinforcing the idea that Twitter can be a 24/7 proposition.
Includes a free trial and is a much more affordable monthly option. Hourly updates, interactive charts, excel export - very good balance of visual and more traditional info presentation.
"UK-based Retweet lets you sync up your Twitter account to find which of your tweets were the most popular, a great trend-tracking tool for organizations to gauge their Twitter strategy success."