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Contents contributed and discussions participated by Beth Lingard

Beth Lingard

Designing Your Mobile Checkout Sign In Page « Get Elastic Ecommerce Blog - 0 views

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    What is the most important element of your checkout sign in page? As I've blogged many times before, guest checkout is critical to conversion. Forrester Research found that 23% of consumers abandoned the checkout of the last site they shopped on that didn't have a guest checkout option.
Beth Lingard

Social Science Research Network eLibrary - 0 views

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    Social Science Research Network (SSRN) is devoted to the rapid worldwide dissemination of social science research and is composed of a number of specialized research networks in each of the social sciences
Beth Lingard

The Real Truth About Referral Incentives | the givegive - 0 views

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    The next time you're faced with an incentive program as a consumer, think about how it makes you feel and ask yourself, "is this motivating me to refer my friends to this business?" Your answer to this question is important because the key to creating a successful sales organization in the next decade will be understanding how to leverage one of your greatest assets, your customer relationships.
Beth Lingard

Outfit survey tool - Lane Bryant - 0 views

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    Fiona sent this to me - interesting way to learn more about users.
Beth Lingard

Retailers, Consumers & the Power of the Emotional Connection - 0 views

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    With another month in the rear view mirror, retailers are beginning the push for the 2011 holiday season. Those retailers should take note of a study recently released by Motista. The findings reveal that only 18 percent of consumers have an emotional connection to their retailers.
Beth Lingard

Mobile Product Page Design Tips « Get Elastic Ecommerce Blog - 0 views

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    Continuing in our series on mobile design strategy, today's post focuses on mobile product pages, including product information, calls to action, navigation and merchandising. Throughout this series, we approach design considering the conversion goal(s) for the page type with the understanding that the conversion goal for most pages is a click through to the next step in the buying process, not a completed sale.
Beth Lingard

Mobile Usability Update (Jakob Nielsen's Alertbox) - 0 views

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    Jakob Nielsen's Alertbox, September 26, 2011 There's no need to declare this "the year of mobile." If anything, last year was the year of mobile in terms of the growth in both mobile usage and the availability of mobile sites and apps.
Beth Lingard

Mobile Cart Page Design and Testing Tips « Get Elastic Ecommerce Blog - 0 views

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    Continuing our series on mobile web design for ecommerce, today's installment focuses on the first step of the conversion funnel - the cart summary page. The key metrics for the cart summary page are bounce rate (aim to reduce cart abandonment), clicks on the checkout button and successful clicks back to the home, category or product page to continue shopping.
Beth Lingard

Efficiency - 0 views

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    Part 2 of 7 articles on Essentials for Customer Centric Business
Beth Lingard

Being Predictable - 0 views

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    Part 1 of 7 articles on Essentials for a Customer Centric Business
Beth Lingard

MediaPost Publications The Seven Types Of Mobile Social Commerce 08/23/2011 - 1 views

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    The concept of social commerce can be taken literally, as in making a purchase directly through a social media property. This can be done, such as renting "The Big Lebowski" and watching it on Facebook. That's happening now, but as a revenue stream, it's insignificant.
Beth Lingard

MediaPost Publications Why They Stopped Using Foursquare 08/30/2011 - 2 views

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    When I recently browsed my Foursquare contacts - admittedly to remove some dead weight because I was getting too close to the 1,000 friend limit - I saw that a number of friends had stopped using it. I wanted to know why, and several were kind enough to share their stories.
Beth Lingard

Millennials Study Provides New Data on Media, Shopping and Social Habits | Business Wire - 1 views

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    August 18, 2011 03:49 PM Eastern Daylight Time KANSAS CITY, Mo.--(BUSINESS WIRE)--Barkley, one of the largest independent marketing agencies in the U.S., in partnership with Service Management Group and The Boston Consulting Group, released findings today from a groundbreaking study of Millennials, "American Millennials: Deciphering the Enigma Generation."
Beth Lingard

The UX Workshop.TV - - 1 views

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    There has been increasing interest in our professional community around the research that informs our designs. Traditional user research may [...] This UX Show & Tell DC event with John Douglass took place on January 28th. This was a roundtable discussion [...] UXCamp DC is an ad-hoc unconference and is part of the larger BarCamp movement.
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